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4. Troubleshooting
4.1 Avoiding Problems
Pre-select the bills you are going to count in the machine. Do not count bills:
a.
With staples or metal clips
b.
Torn or washed
c.
Profusely stained
d.
Covered with adhesive media (for AB1100 PLUS UV and
AB1100 PLUS MG/UV models, only)
4.2 Jamming
a.
Before you start operating the machine, make sure that there are
no foreign elements (such as silica bags) obstructing the moving
parts of the unit.
b.
To avoid jamming, load the bills as indicated in this manual. The
bill facing you (in front) will go in first.
c.
If jamming occurs, make sure to turn the machine off. Carefully
remove the bill stuck into the rollers. Look for any other foreign
object like paper clips, rubber bands, etc., and remove them.
d.
Check for proper tightness of the bill thickness adjustment screw,
in the back of the unit.
e.
Verify proper placement of the bills on the hopper.
