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3.13 Troubleshooting
If the LSR118 does not appear to be working, refer to Table 1 to help identify and resolve the
problem. For further assistance, contact
Alternatively, use the
Contact Customer Support Team
page on the Access-IS website.
Note: Do not attempt to disassemble the LSR118 if it does not operate correctly.
Table 1. Troubleshoot the LSR118
Problem
Solution
LSR118 not transmitting data to host Check that all cable connections between the LSR118 and
host are secure.
Ensure that the unit has power.
LSR118 cannot scan barcode
Ensure that the unit is configured to read the barcode that
you are scanning.
If scanning a document, ensure that the print quality is good.
If scanning a barcode on a mobile phone, ensure that you
set the screen backlight on the phone to its brightest setting.
3.14 Maintenance
3.14.1 Cleaning
Clean the glass with a lint-free cloth. If the glass is dirty, wipe the glass with a lint-free cloth
moistened with isopropyl alcohol or use an alcohol wipe. Do not use abrasive cleaners.
3.14.2 Storage
Store the unit in its original box, at a temperature of -30°C to 70°C.
