Abus TVVR70020 User Manual Download Page 41

Page: 41 / 44

Troubleshooting

Before calling the Service department, read the following information to determine the possible cause of a malfunction.

Malfunction

Cause

Solution

No power

Mains cable not connected

Connect the mains cable securely to the
socket

No current in the power socket

Try using a different device at the socket

No image

No ActiveX plug-in installed

Install the ActiveX plug-in – see p. 14

HDD not working

HDD not installed correctly

Install the HDD correctly – see p. 7

HDD defective or not system-compatible

Replace with a recommended HDD

USB port not working

Device not supported

Connect a compatible USB medium
(USB 2.0)

USB hub being used

Connect the USB medium directly

Network access not possible Network cable connection loose

Connect the network cable

Network settings are incorrect (DHCP,
IP address, etc.)

Check the network configuration and
correct it if necessary – see p. 35

Recording not possible

No drive present

Connect a drive and declare it as a
storage drive

Sudden deactivation of the
device

Temperature inside the device is too high

Clean the device and remove any
obstructions from the ventilation area

Summary of Contents for TVVR70020

Page 1: ...ABUS 16 channel NAS TVVR70020 User manual Version 1 0 ...

Page 2: ...lation and operation This should be also noted when this product is passed on to a third party Therefore look after these operating instructions for future reference A list of contents with the corresponding page number can be found in the index Pay attention to the information in the separate quick guide ...

Page 3: ...Device overview 3 Device overview Status LED 1 HDD status LED 2 HDD activity LED 3 System status LED 4 Ethernet activity LED 5 One touch backup button ...

Page 4: ...ce on off 2 USB ports USB port e g for connecting an external HDD 3 eSATA port eSATA port e g for connecting an external HDD 4 LAN RJ45 connection for connecting to a network 5 Reset button Loads the factory settings 6 Power supply Connection for power supply ...

Page 5: ...formation 11 Unpacking the device 11 Scope of delivery 11 System operation 12 Connections on the rear of the device 12 Starting the device 12 Status LED 12 Setting up a connection 13 Setting up the system 13 Login 13 Installing the plug in 14 Live image 15 Overview 15 Camera view 15 Favourites view 15 Operating mode 16 Manual recording Panic Record 16 Camera control 16 Using the numeric field 17 C...

Page 6: ... 30 Changing a schedule 30 Notifications 31 Commands 32 Storage 33 Network 34 Overview 34 General 34 LAN 35 E mail 35 Port 36 Security 37 Security 37 Permissions 37 User 38 Other 39 Other 39 Date Time 39 Firmware update 40 Resetting 40 Safe mode 40 Troubleshooting 41 Device cleaning and care 42 Note 42 Disposal 42 Information on the EU directive on waste electrical and electronic equipment 42 Info...

Page 7: ...ice is earthed properly to avoid static discharge 1 Install the HDD in the drive carrier 2 Install the HDD carrier in the 16 channel NAS 3 Repeat steps 1 and 2 until all the HDDs are installed 4 Close the front panel of the 16 channel NAS Establishing the connections Note Note the minimum radius when laying cables Do not kink the cables 1 Connect the network cameras and the LAN connection on the d...

Page 8: ...n to all warnings even if you are already familiar with electronic devices Warning All guarantee claims become invalid for damages caused by non compliance with these operating instructions We cannot be held liable for resulting damages Warning We cannot be held liable in the event of material or personal damage caused by improper operation or non compliance with the safety information All guarant...

Page 9: ...o not use plug adapters or extension cables that do not conform to the applicable safety standards and do not make alterations to power supply cables or mains cables Installation location operating environment Position the device on a firm level surface and do not place any heavy objects on the device The device is not designed for operation in rooms subject to high temperatures or moisture e g ba...

Page 10: ...ried out by authorised firms Improper repairs can expose device users to the risk of fatal injury Accessories Only connect devices that are suitable for the intended purpose Otherwise hazardous situations or damage to the device can occur Putting into operation Observe all safety and operating instructions before putting the device into operation for the first time Warning When installing the devi...

Page 11: ...and operating instructions at any time and without prior warning ABUS Security Center GmbH is not liable or responsible for direct or indirect damages resulting from the equipment performance and use of this product No forms of guarantee are accepted for the contents of this document General information In order to use the device correctly read this user manual carefully and keep it in a safe plac...

Page 12: ...he mains voltage supply specified on the type plate For safety reasons use an uninterruptible power supply UPS Press the ON OFF switch on the back of the device Starting the 16 channel NAS takes about one minute When the start procedure is complete The system status LED lights blue There is a single acoustic signal Status LED Note See the overview on page 3 No State Function 1 Blue Yellow Red Off ...

Page 13: ... the program will search the network for any connected NAS devices Once the search is finished you will be shown a list of devices found in the network When you double click a list entry a connection to the video buffer is set up Login Select your preferred language Enter eytron in the User name field Login at the system by clicking the key switch ...

Page 14: ...options Extras menu Internet options Select the Security tab page then click on the Custom level button In the list in the dialog that appears change the item Initialize and script ActiveX controls not marked Safe for scripting from the deactivated to the activated state Close all the windows again using OK Now the browser must be closed and restarted The plug in can now be used Firefox 3 6 Chrome...

Page 15: ... signal from an IP camera is lost Recording Lights up when video data from at least one camera is recorded Malfunction Lights up if a fault occurs e g HDD problem Camera view Here all the activated cameras are listed in a slide view The camera type is indicated by the camera symbol on the top right hand side of the slide This can vary as follows Pan tilt camera with network connection Network came...

Page 16: ...cording ON Manual recording OFF Camera control The operating panel on the lower right hand edge of the screen is used to control pan tilt cameras Symbol Meaning You click on the desired direction button to control the camera accordingly The current image area can be enlarged using the zoom function To direct a camera left click that camera s live image in the live window section However only the c...

Page 17: ...used to include a camera directly in the live image In this example number key 1 was clicked and camera 1 was directly included in the live image Call up the camera positions presets The presets can be used to call up specific camera positions for pan tilt cameras Click on the symbol for presets and select the assigned preset Then move the camera into the saved position Relays Here you can control...

Page 18: ...era into a free live window to activate switch on the camera To do this switch to the live mode No 1 Next move the view switch to the camera view No 2 In the Camera view click the slide of the desired camera and hold down the left mouse button No 3 Now move the mouse to a free camera window and release the left mouse button No 4 The camera is then embedded in the desired window If you wish to embe...

Page 19: ...vourite in the live mode No Symbol Meaning 1 Switch the operating mode to the live mode 2 Set the desired image geometry 3 Activate the desired cameras and define the sequence in the live window 4 Switch the view switch to the Favourites view 5 Create a new favourite 6 Assign a name for the favourite to be saved and confirm with OK 7 New favourite is displayed as slide wrong image 8 Delete the sel...

Page 20: ...already activated when the system switches to database playback these cameras are used for playback synchronous playback Note For more information on creating archives see page 33 Presentation view There are two different presentation views in the playback mode Symbol Meaning Playback in bar view Playback with full screen database playback The bar view is used to present the current recording Here...

Page 21: ...the calendar by clicking the calendar button in playback mode After the day is selected the view window automatically changes to the day view and existing data for cameras can be exported Playback bar Once you have made all the settings you can play back the selected cameras using the Forward and Reverse buttons The meaning of the individual playback buttons is explained in the following Symbol Me...

Page 22: ...an be played back with any standard media player If your program has difficulties playing the data check that the corresponding codecs MJPEG MPEG 4 H264 is installed Saving a single frame Pos Meaning 1 Switch to the playback mode 2 Select a camera using drag and drop 3 Select the image using the slider 4 Click on 5 A download window opens 6 Click on Save 7 Select a storage location 8 Click on Save...

Page 23: ... for the available cameras The drop down menu provides you with a list of the cameras found Select an IP address for your camera 3 Enter a name for the camera in the Name field 4 The camera type is included automatically 5 If a user name and password have been configured in the camera for access they must be entered in the User name and Password fields 6 Then click on Detect 7 Select the Permanent...

Page 24: ...d stream 2 Here you now have the option to set up stream 1 and stream 2 separately Settings for a stream Pos Meaning 1 Select the video format 2 Select the frame rate in images per second 3 Select a resolution 4 Select the settings for the quality of the video stream 5 Select the Constant bit rate The video quality can vary according to the level of activity 6 Select the Variable bit rate Constant...

Page 25: ...etting options Text Meaning IP input All the digital inputs for the connected cameras are listed here Activate Set the Activate checkbox to be able to use the digital input Name Enter a name Opener Not activated The input works as a closer That is the standard setting is that it is open Activated The input works as a closer That is the standard setting is that it is closed IP relays All the digita...

Page 26: ...1 Select a drive it is coloured blue in the preview 2 Set the checkmark in Use drive 4 Displays the currently selected size and the total size of the drive 5 In VMS usage you can reserve storage space for the VMS on the drive 6 Click on Format drive to format the drive When the formatting is completed you receive a message about how the formatting procedure went 7 Click on Show contents to view th...

Page 27: ...ed on the other disks parity striping With n individual disks of the same size the total capacity is n 1 times that of an individual disk RAID Level 10 For this array 4 HDDs are required They must all have the same capacity Here the performance benefits of RAID 0 are combined with the data security of RAID 1 Two HDDs run in the RAID 0 mode to enable the performance and the other two HDDs run in RA...

Page 28: ...the name ABUS 2 under Usage Array 2 is now listed under the Array menu item Deleting a RAID If you want to delete a RAID set the checkbox in the array to be deleted Click on Delete RAID Confirm the security prompt The array is then deleted and the HDDs used are now available for selection again Important When you delete a RAID you delete all the stored video data Recovering a RAID If a RAID networ...

Page 29: ... Which message is set up Recordings In the recordings menu you see the schedule set up for your camera Under the menu item Set up IP camera the recording type has already been defined On this screen permanent recording was selected In the standard setting the entire recording period is selected With this setting recording takes place every day from 0 00 23 59 You can set up schedules based on 15 m...

Page 30: ...period for the entire week click on the corresponding time Deleting a schedule To delete the schedule proceed as follows No Symbol Meaning 1 Select a camera in the preview bar 2 Select the period you want to delete 3 Click on Delete 4 Click on Save Changing a schedule To change the schedule for your recording proceed as follows No Symbol Meaning 1 Select a camera in the preview bar 2 Select the pe...

Page 31: ...he e mail Under the Browser menu item you have the option of sending a text message to the browser Pos Meaning 1 Enter a text that you want to appear in the browser Under the Software menu item you can send a message to the VMS that will appear in the live image there Pos Meaning 1 Enter the address of the VMS station 2 Text Enter a text to be sent to the VMS station To complete your configuration...

Page 32: ...y contact is used with edge control the contact remains closed until the set hold time has elapsed Under the Selection menu item you can set which preset is to be used which tour started or which relay switched Pos Meaning 1 Select a preset position a tour or a relay To complete your configuration please click on Save Example for setting up a command Camera 1 is to go to preset position 1 if movem...

Page 33: ... data there is the larger the archive becomes Note Please see the information on including a drive on page 26 Procedure for setting up an archive Pos Meaning 1 Select a camera 2 Enter an archive name 3 Select an archive destination 4 Select the archive type 5 Enter either a max recording time or a max recording size for which the archive is to be used To complete your configuration please click on...

Page 34: ... Domain Name Server When a domain name is entered into a browser the DNS searches for the corresponding IP address of the server and forwards the query on The IP of the provider s DNS can be entered here However it is often sufficient to select the IP of the gateway This then forwards the queries independently to the provider DNS DHCP The DHCP server automatically assigns the IP address subnet mas...

Page 35: ...access Click on Save to accept the new settings E mail For the system operator to be able to react to errors or incoming alarms the software can be used to send an e mail to a recipient in the event of an alarm To be able to send e mails you must have set up an e mail account If no e mail account has been set up you can do this using a free e mail provider on the Internet You will then receive an ...

Page 36: ...he VMS port is port 1927 Changing the HTTP port provides the operator with more recorders via a router port forwarding As the HTTP port can only be forwarded to one recorder the port has to be suitably adapted for triggering several recorders If you want to link the recorders as host with the monitor station the set port has to match ...

Page 37: ...ras Access to all recordings Archive Opening the system configuration Operator View all cameras in live image access to all recordings archive Guest View live images from all cameras Creating a permission level You can define the settings for the permission level as follows No Text Meaning 1 Permission level Displays the permission level currently selected 2 Live image Set the checkbox for the cor...

Page 38: ...individual password assigned Also ensure that one user with supervisor permission exists at all times as only this user can configure the system No Text Meaning 1 Activate Tick the Activate box 2 Name Enter a user name 3 Password Enter a user password 4 Permissions Select a permission level 5 Save Click on Save to save your entries You have created a new user which you can now use ...

Page 39: ...m which you access the device 3 Keep current settings No changes to the settings 4 Synchronize with PC The date and time of the PC are taken over for the device 5 Synchronize with time server NTP Automatic updating of the date and time via a time server Network Time Protocol Enter the domain name of the time server e g ptbtime1 ptb de 6 Time zone Select the time zone in which the device is located...

Page 40: ...device Resetting Here you can restore your device to its delivery status Settings Restores all the VMS settings to the delivery status Factory settings Restores all network settings to the delivery status You can also use the reset button on the back of the device Hold it down until you hear a signal tone Restarting Restart the device Shutting down All services end and the device is shut down Safe...

Page 41: ... HDD correctly see p 7 HDD defective or not system compatible Replace with a recommended HDD USB port not working Device not supported Connect a compatible USB medium USB 2 0 USB hub being used Connect the USB medium directly Network access not possible Network cable connection loose Connect the network cable Network settings are incorrect DHCP IP address etc Check the network configuration and co...

Page 42: ...ve The device complies with the RoHS directive Compliance with the RoHS directive means that the product or component does not contain more than the following maximum concentrations of the following substances in homogeneous materials unless the substance is part of an application that is excluded from the RoHS directive a 0 1 lead by weight b Mercury c Hexavalent chromium d Polybrominated bipheny...

Page 43: ... software Data backup USB storage medium Alarming Pre post alarm buffer 0 15 sec unlimited OSD display e mail Operation modes Manual schedule motion detection virtual alarm input video failure Search modes Date time User levels Password manager 3 authorisation levels password lists Parallel access 6 Supported desktop browsers Internet Explorer 8 32 64 bit Firefox 3 6 Chrome 4 1 Safari 5 Desktop br...

Page 44: ...ABUS 16 channel NAS TVVR70020 Manufacturer ABUS Security Center GmbH Co KG Linker Kreuthweg 5 86444 Affing Germany ...

Search results

Summary of Contents for TVVR70020

Reviews:

Related manuals for TVVR70020

Brands by name

Popular brands

Abus TVVR70020, User Manual

Search results

Summary of Contents for TVVR70020

Reviews:

Related manuals for TVVR70020

Brands by name

Popular brands