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Appliance runs too
long
Prolong door openings.
Control set too cold.
Room temperature is high which will make the
unit work harder to keep cool.
Temperature of
external wall
surface is warm
The exterior walls can be as much as 30
degrees warmer than room temperature due
to the embedded condenser coils. This is
normal when the unit is operating.
Compressor noises
Compressor may be overheated. Please check
the room temp and ensure the range is within
65°F to 85°F. If the problem still exists, call for
service.
Moisture collects
inside
Door gasket is not sealing properly. Check for
debris, cracks, and items passing through door
at the gasket.
The refrigerator or freezer is facing a doorway
or is underneath of air conditioning vent.
Relocate the unit or redirect air vent.
Too many door openings. Minimize time door
is open.
Hot, humid weather increases condensation.
Make sure there is a water trap (U-shaped
loop) in the drain tube near the compressor.
This will “trap” a small amount of water in the
loop and prevent air from entering the
chamber through the tube.
Moisture collects
on outside surface
Hot, humid weather increases condensation.
As humidity decreases, moisture will
disappear.
Odor inside the
unit
Interior needs to be cleaned. See section on
maintenance and cleaning in this manual.
Make sure product containers are tightly
sealed to prevent leakage
Door will not close
The unit is not level. Refer to the Leveling
section at the beginning of this manual
Check for dirt and debris or items passing
through the door seal.
MOISTURE DURING THE SUMMER SEASON
The amount of moisture, condensation, or high humidity related issues increase
during the summer and, in most cases, will self-resolve when the weather cools
down. Please note a refrigeration system will NOT generate moisture or water but
simply condenses the moisture that is already in the chamber. Keeping the unit in an
