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2-10

Chapter 2

(6). Additional USB Port Headers

These headers each provide 2 additional USB 2.0 ports connection through an USB cable designed for
USB 2.0 specifications.

Pin Pin

Assignment Pin Pin

Assignment

1 VCC 2 VCC

3

- Data 0

4

- Data 1

5

+ Data 0

6

+ Data 1

7 Ground 8 Ground

10

NC

KV8/KV8-MAX3

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Summary of Contents for KV8

Page 1: ...KV8 KV8 MAX3 AMD AthlonTM 64 System Board Socket 754 User s Manual 4200 0410 01 Rev 1 00 ...

Page 2: ...l or consequential damages arising from any defect or error in this manual or product Product names appearing in this manual are for identification purpose only and trademarks and product names or brand names appearing in this document are the property of their respective owners This document contains materials protected under International Copyright Laws All rights reserved No part of this manual...

Page 3: ...t Headers 2 10 7 Additional IEEE1394 Port Header KV8 MAX3 2 11 8 Front Panel Audio Connection Header 2 12 9 Status Indicators 2 13 10 Accelerated Graphics Port Slot 2 13 11 Floppy Disk Drive Connector 2 14 12 Internal Audio Connectors 2 14 13 IDE Connectors 2 15 14 POST Code Display 2 16 15 Serial ATA Connectors 2 17 16 System Management Bus Headers 2 17 17 Back Panel Connectors 2 18 Chapter 3 BIO...

Page 4: ... A 1 Appendix B Install Audio Driver B 1 Appendix C Install LAN Driver C 1 Appendix D Install VIA USB 2 0 Driver D 1 Appendix E Install VIA Serial ATA RAID Driver E 1 Appendix F Install Silicon Serial ATA RAID Driver KV8 MAX3 F 1 Appendix G Install ABIT µGuru Driver G 1 Appendix H POST Code Definition H 1 Appendix I Troubleshooting Need Assistance I 1 Appendix J How to Get Technical Support J 1 KV...

Page 5: ...nt Interface ACPI Accelerated Graphics Port connector supports AGP 8X 4X 0 8V 1 5V 4 SATA RAID Supports SATA data transfer rates at 150 MB s 1 5G bps Supports SATA RAID 0 1 JBOD 5 2nd SATA RAID KV8 MAX3 On board Serial ATA RAID PCI Controller Supports 4 x SATA 150 RAID 0 1 0 1 6 Gigabit LAN On board 10 100 1000M PCI Ethernet Controller 7 IEEE 1394a KV8 MAX3 Supports IEEE 1394a at 400 200 100 Mb s ...

Page 6: ... 11 Back Panel I O 1x PS 2 keyboard 1x PS 2 mouse 1x S PDIF In connector 1x S PDIF Out connector 5 holes Audio connector Front Speaker Line In Mic In Center Sub Surround Speaker 4x USB 1x RJ 45 LAN Connector 1x IEEE 1394a Connector KV8 MAX3 12 Miscellaneous ATX form factor 305 x 245 mm 13 Order Information Model Features KV8 OTES uGuru GbE KV8 MAX3 OTES uGuru GbE Secure IDE IEEE1394 Sil3114 SATA S...

Page 7: ...Introduction 1 3 1 2 Layout Diagram User s Manual ...

Page 8: ...1 4 Chapter 1 KV8 KV8 MAX3 ...

Page 9: ...he best way to attach the board is to use with studs Only if you are unable to do this should you attach the board with spacers Line up the holes on the board with the mounting holes on the chassis If the holes line up and there are screw holes you can attach the board with studs If the holes line up and there are only slots you can only attach with spacers Take the tip of the spacers and insert t...

Page 10: ...p the processor with its pin side down into the CPU socket Do not use extra force to insert CPU it only fits in one direction Close the CPU release lever 3 Align the Backplate Standoffs with the mounting holes on motherboard Position the backplate onto motherboard 4 Place the Retention Frame onto the motherboard and align it with the Backplate Standoffs 5 Place heatsink on top of CPU and make sure...

Page 11: ...ting sets DRAM number DIMM1 DIMM2 DIMM3 Memory spec 2 x8 single rank or x16 x8 single rank or x16 empty DDR400 2 x8 single rank or x16 x8 double rank empty DDR400 2 x8 single rank or x16 empty x8 single rank or x16 DDR400 2 x8 single rank or x16 empty x8 double rank DDR400 2 x8 double rank x8 single rank or x16 empty DDR400 2 x8 double rank x8 double rank empty DDR400 2 x8 double rank empty x8 sin...

Page 12: ...ejector tabs at both sides of the slot automatically snaps into the mounting notch Do not force the DIMM module in with extra force as the DIMM module only fit in one direction 5 To remove the DIMM modules push the two ejector tabs on the slot outward simultaneously and then pull out the DIMM module ATTENTION Static electricity can damage the electronic components of the computer or optional board...

Page 13: ...ard that you may refer to WARNING Always power off the computer and unplug the AC power cord before adding or removing any peripheral or component Failing to so may cause severe damage to your motherboard and or peripherals Plug in the AC power cord only after you have carefully checked everything ATX Power Input Connectors 1 This motherboard provides two power connectors to connect to an ATX12V p...

Page 14: ...stem The CPU must be kept cool by using a powerful fan with heatsink The system is capable of monitoring the speed of the CPU fan CPUFAN1 CPU Fan NBFAN1 Chipset Fan SYSFAN1 OTES Fan AUXFAN1 AUXFAN2 Auxiliary Fan WARNING These fan connectors are not jumpers DO NOT place jumper caps on these connectors KV8 KV8 MAX3 ...

Page 15: ...o clear the CMOS memory Pin 1 2 shorted default Normal operation Pin 2 3 shorted Clear CMOS memory WARNING Turn the power off first including the 5V standby power before clearing the CMOS memory Failing to do so may cause your system to work abnormally or malfunction User s Manual ...

Page 16: ...tion USB PWR1 Pin 1 2 shorted default Disable wake up function support at USB1 port Pin 2 3 shorted Enable wake up function support at USB1 port USB PWR2 Pin 1 2 shorted default Disable wake up function support at USB2 port Pin 2 3 shorted Enable wake up function support at USB2 port KV8 KV8 MAX3 ...

Page 17: ...tion will only cause the LED not lighting but a wrong connection of the switches could cause system malfunction HLED Pin 1 3 Connects to the HDD LED cable of chassis front panel RST Pin 5 7 Connects to the Reset Switch cable of chassis front panel SPK Pin 15 17 19 21 Connects to the System Speaker cable of chassis SLED Pin 2 4 Connects to the Suspend LED cable if there is one of chassis front pane...

Page 18: ... These headers each provide 2 additional USB 2 0 ports connection through an USB cable designed for USB 2 0 specifications Pin Pin Assignment Pin Pin Assignment 1 VCC 2 VCC 3 Data 0 4 Data 1 5 Data 0 6 Data 1 7 Ground 8 Ground 10 NC KV8 KV8 MAX3 ...

Page 19: ... Port Header KV8 MAX3 These headers each provide one additional IEEE1394 port connection through an extension cable and bracket Pin Pin Assignment Pin Pin Assignment 1 TPA0 2 TPA0 3 GND 4 GND 5 TPB0 6 TPB0 7 12V 8 12V 9 NC 10 GND User s Manual ...

Page 20: ...ension cable provided with the chassis To use the audio connector at rear panel disconnect the extension cable attach the jumpers back at pin 5 6 and pin 9 10 default setting Pin Pin Assignment Pin Pin Assignment 1 Audio Mic 2 Ground 3 Audio Mic Bias 4 VCC 5 Speaker Out Right Channel 6 Speaker Out Right Channel Return 7 X 8 NC 9 Speaker Out Left Channel 10 Speaker Out Left Channel Return 11 Ground...

Page 21: ...is connected with power source LED2 VCC This LED lights up when the system power is on 10 Accelerated Graphics Port Slot This slot supports an optional AGP graphics card up to AGP 8X mode ATTENTION This motherboard does not support 3 3V AGP cards Use only 1 5V or 0 8V AGP cards User s Manual ...

Page 22: ...lored edge of the ribbon cable should be aligned with pin 1 of FDC1 connector 2 Install the other end s of ribbon cable into the disk drive connector s The colored edge of the ribbon cable should be also aligned with pin 1 of disk drive connector The endmost connector should be attached to the drive designated as Drive A 12 Internal Audio Connectors These connectors connect to the audio output of ...

Page 23: ...n cable to the connectors on hard drives If you want to connect two hard drives together through one IDE channel you must configure the second drive to Slave mode after the first Master drive Please refer to the drives documentation for jumper settings The first drive connected to IDE1 is usually referred to as Primary Master and the second drive as Primary Slave The first drive connected to IDE2 ...

Page 24: ...memory presence test is an important checkpoint and its POST Code is C1 When the BIOS execute any POST item it will write the corresponding POST Code into the address 80h If the POST passes the BIOS will process the next POST item and write the next POST Code into the address 80h If the POST fails we can check the POST Code in address 80h to find out where the problem lies This LED device also dis...

Page 25: ...eaders This header is reserved for system management bus SM bus The SM bus is a specific implementation of an I2 C bus I2 C is a multi master bus which means that multiple chips can be connected to the same bus and each one can act as a master by initiating a data transfer If more than one master simultaneously tries to control the bus an arbitration procedure decides which master gets priority Us...

Page 26: ...e 5 1 channel audio system Cen Sub Center Subwoofer Connects to the center and subwoofer channel in the 5 1 channel audio system AUDIO2 Mic In Connects to the plug from external microphone Line In Connects to the line out from external audio sources F L F R Front Left Front Right Connects to the front left and front right channel in the 5 1 channel or regular 2 channel audio system IEEE1394 Connec...

Page 27: ...ssis Only when it failed by these two methods can you restart the system by powering it off and then back on After pressing Del key the main menu screen appears NOTE In order to increase system stability and performance our engineering staffs are constantly improving the BIOS menu The BIOS setup screens and descriptions illustrated in this manual are for your reference only may not completely matc...

Page 28: ... message will appear to assist you in creating a name for the profile Enter Profile Name Type the profile name and press Enter The new BIOS settings now are saved to the selected profile NOTE You may save up to five profiles to BIOS F7 Press F7 button in the main menu a dialog box with five numbers 1 5 will appear on the screen Select the profile you want and press Enter Then you will get a confir...

Page 29: ...ay cause CPU damage Setting the working frequency higher than the PCI chipset or processor specs may cause abnormal memory module functioning system hangs hard disk drive data lose abnormal functioning of the VGA card or abnormal functioning with other add on cards Using non specification settings for your CPU is not the intention of this explanation These should be used for engineering testing no...

Page 30: ...lowing voltages manually CPU Core Voltage This item selects the CPU core voltage AGP VDDQ Voltage This item selects the voltage for AGP slot DDR Voltage This item selects the voltage for DRAM slot HyperTransport Voltage This item selects the voltage for LDT Bus Press F8 to OC on the Fly After a new configuration on items CPU FSB Clock MHz and Voltage pressing F8 button now in this menu will make i...

Page 31: ...the current date in the format of Month Date and Year Time hh mm ss This item sets the time you specify usually the current time in the format of Hour Minute and Second IDE Channel 1 Master Slave IDE Channel 2 Master Slave Click Enter key to enter its submenu IDE HDD Auto Detection This item allows you to detect the parameters of IDE drives by pressing Enter key The parameters will be shown on the...

Page 32: ...d disk given by a disk checking program Cylinder This item configures the numbers of cylinders Head This item configures the numbers of read write heads Precomp This item displays the number of cylinders at which to change the write timing Landing Zone This item displays the number of cylinders specified as the landing zone for the read write heads Sector This item configures the numbers of sector...

Page 33: ... except a diskette error All But Disk Key The system boot will stop for all errors except a diskette or keyboard error Base Memory This item displays the amount of base memory installed in the system The value of the base memory is typically 640K for system with 640K or more memory size installed on the motherboard Extended Memory This item displays the amount of extended memory detected during sy...

Page 34: ...t Device Onchip SATA RAID and Onboard SATA RAID Onchip SATA RAID means VIA SATA RAID Onboard SATA RAID means SIL3114 SATA RAID First Boot Device Second Boot Device Third Boot Device Boot Other Device Select the drive to boot first second and third in the First Boot Device Second Boot Device and Third Boot Device items respectively The BIOS will boot the operating system according to the sequence o...

Page 35: ...or executing please set this option to 1 1 Report No FDD For OS When set to Enabled this item allows you to run some older operating system without floppy disk drive Leave this item to its default setting Delay IDE Initial Secs This item allows the BIOS to support some old or special IDE devices by prolonging this delay time A larger value will give more delay time to the device for which to initi...

Page 36: ... Two options are available Manual By SPD The default setting is By SPD When set to By SPD the BIOS will read the DRAM module SPD data and automatically set to the values stored in it DRAM Clock This item sets the DRAM clock of your DRAM module The system may be unstable or unable to boot up if your DRAM module does not support the clock you set When set to By SPD the BIOS will read the DRAM module...

Page 37: ...ecifies the RAS active to CAS read write delay time to the same bank RAS to RAS Delay This item specifies the RAS active to RAS active delay time of different bank Min RAS Active Time This item specifies the minimum RAS active time RAS Precharge Time This item specifies the RAS precharge time Write Recovery Time This item specifies the time measured from the last write datum is safely registered b...

Page 38: ...ting AGP Driving Value Leave this item to its default setting AGP Fast Write Two options are available Disabled Enabled The default setting is Enabled If your AGP adapter can support this function then you can choose Enabled Otherwise choose Disabled AGP Master 1 WS Write Two options are available Disabled Enabled The default setting is Disabled This implements a single delay when writing to the A...

Page 39: ...1 PCI2 Post Write Two options are available Enabled or Disabled The default is Enabled When Enable data transmission from CPU to PCI bus are buffered and compensate for the different speed between CPU and PCI bus If it is set to Disabled data transmissions are not buffered and CPU must wait until the data transmission is complete and then start another transmission cycle Back to Advanced Chipset F...

Page 40: ...oard IDE 1 IDE 2 Controller This item allows you to enable or disable the primary and secondary IDE controller Select Disabled if you want to add a different hard drive controller IDE Prefetch Mode Two options are available Disabled or Enabled The default setting is Enabled The onboard IDE drive interfaces supports IDE prefetching for faster drive accesses If you install a primary and or secondary...

Page 41: ...ller LAN Boot ROM This item enables or disables the Boot ROM on LAN controller Onboard RAID Controller KV8 MAX3 This option enables or disables the SIL3114 SATA RAID controller SATA RAID ROM This item allows you to use the boot ROM of onboard Serial ATA RAID to boot up system Onboard 1394 Controller KV8 MAX3 This option enables or disables the onboard IEEE 1394 controller OnChip USB Controller Thi...

Page 42: ... in OS environment Back to Integrated Peripherals Setup Menu Init Display First This item selects to initialize AGP or PCI Slot first when the system boots PCI Slot When the system boots it will first initialize PCI AGP When the system boots it will first initialize AGP Onboard FDD Controller Two options are available Enabled and Disabled The default setting is Enabled You can enable or disable th...

Page 43: ...No The default setting is Auto This item can let you choose when S3 resume active the VGA BIOS need to be initiative or not Power Button Function This item selects the method of powering off your system Delay 4 Sec Pushing the power button for more than 4 seconds will power off the system This will prevent the system from powering off in case you accidentally hit or pushed the power button Instant...

Page 44: ...wer on the system NOTE The mouse wake up function can only be used with the PS 2 mouse not with the COM port or USB type Some PS 2 mice cannot wake up the system because of compatible problems If the specs of your keyboard are too old it may fail to power on KB Power ON Password This item sets the password required in order to power on your computer NOTE Do not forget your password or you will hav...

Page 45: ...RQ resources in the IRQ Resources menu IRQ Resources Click Enter key to enter its submenu This item sets each system interrupt to either PCI Device or Reserved Back to PnP PCI Configurations Setup Menu PCI VGA Palette Snoop This item determines whether the MPEG ISA VESA VGA cards can work with PCI VGA or not Enabled MPEG ISA VESA VGA cards work with PCI VGA Disabled MPEG ISA VESA VGA cards do not ...

Page 46: ...ATA 1394 KV8 MAX3 PIRQ_0 Assignment INT A INT A INT B INT C INT D PIRQ_1 Assignment INT B INT B INT C INT D INT A PIRQ_2 Assignment INT C INT D INT A INT B PIRQ_3 Assignment INT D INT A INT B INT C PIRQ_4 Assignment INT G INT E INT F INT H PIRQ_5 Assignment INT F PIRQ_6 Assignment INT G PIRQ_7 Assignment INT H NOTE PCI slot 1 shares IRQ signals with AGP slot If you want to install two PCI cards in...

Page 47: ...t system overheats NOTE The CPU shutdown temperature limit must be higher than the CPU alarm temperature limit CPU Alarm Temperature This item selects the CPU s warning temperature limit Once the system has detected that the CPU s temperature exceeded the limit warning beeps will sound CPU Temperature System Temperature PWM Temperature These items display the temperature of CPU System and Power Mo...

Page 48: ...headers CPU FAN Failed Shutdown When set to Enabled the system will be shut down if the fan connected to CPUFAN header is failed CPU FAN Failed Warning When set to Enabled the warning beeps will sound if the fan connected to CPUFAN header is failed NOTE Only the fans with 3 pin plugs provide the speed monitoring function The OTES fan connector is attached with the SYSTEM1 fan connector on the moth...

Page 49: ...ntrol When set to Enabled this item allows you to control the NB fan speed by its setting combination of temperature and voltage high low limit FanEQ Control Temp High Low This item sets the high and low temperature limit that you want to do the fan speed control FanEQ DC Fan Voltage High Low This item sets the high and low voltage limit that you want to provide the fan with NOTE The value of high...

Page 50: ...most stable minimal performance system operations 3 10 Load Optimized Defaults This option loads the BIOS default values that are factory settings for optimal performance system operations 3 11 Set Password This option protects the BIOS configuration or restricts access to the computer itself 3 12 Save Exit Setup This option saves your selections and exits the BIOS setup menu 3 13 Exit Without Sav...

Page 51: ...em For those of other OS please follow its on screen instruction Insert the Driver Utility CD into CD ROM drive it should execute the installation program automatically If not double click the execution file at the main directory of this CD to enter the installation menu After entering the installation menu move your curser to Drivers tab Click VIA 4in1 Driver The following screen appears 1 Click ...

Page 52: ...A 2 Appendix A Click Next 6 7 Choose Yes I want to restart my computer now and click OK to complete setup KV8 KV8 MAX3 ...

Page 53: ...t double click the execution file at the main directory of this CD to enter the installation menu After entering the installation menu move your curser to Drivers tab Click Audio Driver The following screen appears 1 Click Next 2 Choose Yes I want to restart my computer now and click Finish to complete setup 3 After the system restarted a shortcut icon appears at the right corner of Windows task b...

Page 54: ...B 2 Appendix B B 2 Appendix B KV8 KV8 MAX3 KV8 KV8 MAX3 ...

Page 55: ...nto CD ROM drive it should execute the installation program automatically If not double click the execution file at the main directory of this CD to enter the installation menu After entering the installation menu move your curser to Drivers tab Click LAN Driver The following screen appears 1 Click NIC Driver to enter the installation 2 Choose NIC Driver for other OS to enter further installation ...

Page 56: ...C 2 Appendix C C 2 Appendix C KV8 KV8 MAX3 KV8 KV8 MAX3 ...

Page 57: ...on are based on Windows 2000 operating system For those of other OS please follow its on screen instruction Insert the Driver Utility CD into CD ROM drive it should execute the installation program automatically If not double click the execution file at the main directory of this CD to enter the installation menu After entering the installation menu move your curser to Drivers tab Click VIA USB 2 ...

Page 58: ...D 2 Appendix D Click Yes 6 Click OK 7 Click Print to File 8 Click OK 9 KV8 KV8 MAX3 ...

Page 59: ... screen instruction Insert the Driver Utility CD into CD ROM drive it should execute the installation program automatically If not double click the execution file at the main directory of this CD to enter the installation menu After entering the installation menu move your curser to Drivers tab Click VIA SATA RAID Driver The following screen appears 1 Click Next 2 Click Next Click Next 3 Click Nex...

Page 60: ...now and click Finish to complete setup 7 After the system restarted a shortcut icon appears at the right corner of Windows task bar 8 This is the VIA RAID Tool configuration menu For more information on how to operate please refer to the Help menu KV8 KV8 MAX3 ...

Page 61: ...its on screen instruction Insert the Driver Utility CD into CD ROM drive it should execute the installation program automatically If not double click the execution file at the main directory of this CD to enter the installation menu After entering the installation menu move your curser to Drivers tab Click Sil3114 SATA RAID Driver The following screen appears 1 Click Next 2 Click Continue Anyway C...

Page 62: ...complete setup 8 Check Device Manager Silicon Image SiI 3114 SATARaid Controller is successfully installed 9 To run the SATARaid application click Start All Programs SATARaid 10 This is the SATALink configuration menu For more information on how to operate please refer to the Help menu KV8 KV8 MAX3 ...

Page 63: ...m the selection Press Esc to return to previous menu Press Ctrl E to exit the RAID configuration utility NOTE If you want to create a RAID 0 striping array or RAID 0 1 array all the data stored in the hard disks will first be erased Please backup the hard disk data before starting to create these RAID arrays If you want to create a RAID 1 mirroring array please make sure which hard disk is the sou...

Page 64: ... the replacement disk was previously part of a RAID set or used in another system it may have conflicting metadata specifically in reference to the drive connection information If so this will prohibit the RAID set from being either created or rebuilt In order for the RAID set to function properly this old metadata must be first overwritten with the new metadata To resolve this select Resolve Conf...

Page 65: ...users a perfect environment to maximize PC performance and stability To install the ABIT µGuru driver please insert the Driver Utility CD into CD ROM drive It should execute the installation program automatically If not double click the execution file at the main directory of this CD to enter the installation menu The following screen appears Move your mouse to ABIT Utility tab Click ABIT µGuru Fo...

Page 66: ...G 2 Appendix G KV8 KV8 MAX3 ...

Page 67: ...terface optional 2 Auto detect ports for keyboard mouse followed by a port interface swap optional 3 Reset keyboard for Winbond 977 series Super I O chips 0E Test F000h segment shadow to see whether it is R W able or not If test fails keep beeping the speaker 10 Auto detect flash type to load appropriate flash R W codes into the run time area in F000 for ESCD DMI support 12 Use walking 1 s algorit...

Page 68: ... according to CMOS setup Example onboard IDE controller 4 Measure CPU speed 2B Invoke Video BIOS 2D 1 Initialize double byte language font Optional 2 Put information on screen display including Award title CPU type CPU speed full screen logo 33 Reset keyboard if Early_Reset_KB is defined e g Winbond 977 series Super I O chips See also POST 63 35 Test DMA Channel 0 37 Test DMA Channel 1 39 Test DMA...

Page 69: ...ard COM ports if the corresponding item in Setup is set to AUTO 6F 1 Initialize floppy controller 2 Set up floppy related fields in 40 hardware 75 Detect install all IDE devices HDD LS120 ZIP CDROM 76 Optional Feature Enter AWDFLASH EXE if AWDFLASH is found in floppy drive ALT F2 is pressed 77 Detect serial ports parallel ports 7A Detect install co processor 7C Init HDD write protect 7F Switch bac...

Page 70: ...Enable L2 cache 2 Program Daylight Saving 3 Program boot up speed 4 Chipset final initialization 5 Power management final initialization 6 Clear screen display summary table 7 Program K6 write allocation 8 Program P6 class write combining 95 Update keyboard LED typematic rate 96 1 Build MP table 2 Build update ESCD 3 Set CMOS century to 20h or 19h 4 Load CMOS time into DOS timer tick 5 Build MSIRQ...

Page 71: ...D VDDA 2 5V voltage ready 8 D GMCHVTT voltage ready 8 E Check CPU fan speed 8 F Assert all power ready 9 0 Complete uGuru initial process AWARD BIOS take over booting job Power Off Sequence 9 1 Start power off sequence 9 2 De Assert all power 9 3 Se Assert power on 9 4 De Assert LDT Bus power 9 5 De Assert PWM for CPU core voltage 9 6 De Assert CPU core voltage 9 7 Check CPU core voltage 9 8 De As...

Page 72: ...H 6 Appendix H KV8 KV8 MAX3 ...

Page 73: ...cover the hardware default status and then make the motherboard working again No need to bother returning the motherboard to where you bought from or go through an RMA process Step 1 Switch off the power supply unit and then switch it on again after one minute If there is no power switch on the power supply unit disconnect its power cord for one minute and then connect it back Press and hold the I...

Page 74: ... to start the system each time you insert a card until the system will not start Keep the VGA card and the interface card that caused the problem inserted on the motherboard remove any other cards or peripheral and start again If you still cannot start note the information related to both cards in the add on Card space provided and don t forget to indicate the motherboard model version BIOS identi...

Page 75: ...xample In the HDD space check the box in the Brand space write Seagate in the Specifications space write ST31621A 1 6GB 8 CD ROM Drive Indicate the brand and specifications of your CD ROM drive Specify if it uses IDE1 or IDE2 and check in case you give no indication we will consider that your CD ROM is IDE2 Master Example In the CD ROM drive space check the box in the Brand space write Mitsumi in ...

Page 76: ...e Phone Number Contact Person Fax Number E mail Address Model BIOS ID Motherboard Model No DRIVER REV OS Application Hardware Name Brand Specifications CPU HDD IDE1 IDE2 CD ROM Drive IDE1 IDE2 System Memory ADD ON CARD Problem Description KV8 KV8 MAX3 ...

Page 77: ...ts have the best quality and compatibility In case you need service or technical support please understand the constraint we have and always check with the reseller who sold the product to you first To expedite service we recommend that you follow the procedures outlined below before contacting us With your help we can meet our commitment to provide the best service to the greatest number of ABIT ...

Page 78: ...egrated and sold the system to you They should know best what your system configuration is and your problem They should have reasonable return or refund policies How they serve you is also a good reference for your next purchase 6 Contacting ABIT If you feel that you need to contact ABIT directly you can send email to the ABIT technical support department First please contact the support team for ...

Page 79: ...Bosnia Serbia and Macedonia Asguard Computer Ges m b H Schmalbachstrasse 5 A 2201 Gerasdorf Wien Austria Tel 43 1 7346709 Fax 43 1 7346713 asguard asguard at Japan ABIT Computer Japan Co Ltd Fax 81 3 5396 5110 http www abit4u jp Shanghai ABIT Computer Shanghai Co Ltd Tel 86 21 6235 1829 Fax 86 21 6235 1832 http www abit com cn Russia ABIT Computer Russia Co Ltd Fax 7 095 937 2837 techrussia abit c...

Page 80: ...ed to us giving detailed system configuration information and error symptoms will receive the highest priority For the other questions we regret that we may not be able to reply directly But your questions may be posted to the Internet news group in order that a larger number of users can have the benefit of the information Please check the news group from time to time 9 The information listed bel...

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