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Table 9. Possible causes and solutions for potential
issues
Problem
Possible
Cause
Possible Solution
Cannot locate
patient
controller app.
Patient
controller app
is not on
patient
controller
Home screen.
Swipe through
screens from the
patient controller
Home screen to
locate app.
Search for the app
using the iOS
search function.
Patient
controller has
no power or
has lost power.
Patient
controller’s
battery is
drained.
Recharge the
battery using the
charger.
Patient
controller is
damaged or
malfunctioning.
Replace the patient
controller.
Patient
controller will
not charge.
Charger is
disconnected
from the
patient
controller.
Connect the
charger to the
patient controller.
Summary of Contents for St. Jude Medical Patient Controller 3875
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