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Ashton Bentley Connect one55 User and Installa on Manual

11.C - Interface Ini al Power Up

On ini al power up the interface “videoconferencing” bu on will ﬂ ash for 30 seconds while the system
boots up.

Please note that the abox

is supplied conﬁ gured to presenta on mode as standard and will need to be

modiﬁ ed in order to work with video conferencing codecs.

Each  codec  has  is  own  opera  onal  func  onality  so  it  is  important  that  the  correct  mode  has  been  set.
This is a simple process which is accessed via the interface’s bu  on control panel - see sec  on 12 for full
instruc  ons.

CHECK

that the abox

has been conﬁ gured to the correct codec

mode otherwise the system will not work correctly.

If the system should fail to boot correctly please contact your re
seller or Ashton Bentley

Summary of Contents for Connect one55

Page 1: ...User and Installation Manual walk in and work Connect one55 ...

Page 2: ...ly 7 3 A Product Assembly 8 3 B Typographical Conven ons 8 3 C Important Assembly Safety Informa on 8 Sec on 3 1 Wall Fixing Safety Prepara on 10 3 1 A Prepara on And Safety 11 3 1 B Bracket Adjustment 11 3 1 C Marking ﬁxing posi ons 12 3 1 D Fixing hole loca ons 12 3 1 E Drilling Holes 12 3 1 F Bracket Adjustment 13 3 1 G Loca ng The System 13 3 1 H Securing The System 14 3 1 I Finer Adjustments ...

Page 3: ...9 D interface sTM Connec vity 40 Sec on 10 interface Bu on Func onality 41 10 A Bu on Panel Overview 42 10 B Presenta on Mode 43 10 C Videoconferencing Mode 44 10 D System Power Oﬀ 45 10 E Auxiliary Device Switching 45 10 F Volume Control 46 10 G Mute 46 Sec on 11 Ini al Power Up 48 11 A Powering Up and Star ng Sequence 49 11 B Start Up Messaging 50 11 C Interface Ini al Power Up 51 11 D Camera Se...

Page 4: ...5 Year Warranty 62 Sec on 15 Environmental Regulatory Informa on 63 15 A Environmental 64 15 B Regulatory Informa on 65 66 Sec on 16 Technical Data 67 15 A High Deﬁni on Display 67 15 B Stereo Loudspeaker Bar 68 15 C Table Connec vity Box 68 15 D Receiver Processor Controller aboxTM 68 15 E Conﬁgura ons 68 15 F General 68 15 G Dimensions 68 Appendix 69 A Product Range 70 71 www ashtonbentley com D...

Page 5: ...Welcome ...

Page 6: ...s and interna onal treaty provision Therefore you must treat the so ware like any other copyrighted material e g a book or sound recording Every eﬀort has been made to ensure that the informa on in this manual is accurate Ashton Bentley Concepts is not responsible for prin ng or clerical errors Informa on in this document is subject to change without no ce Trademark Informa on Ashton Bentley and t...

Page 7: ... the Parts List and the Safety No ces sec on in this guide before you begin using the system Overview The Ashton Bentley range of products provide unique simple to assemble turnkey solu ons for presenta on videoconferencing and telepresence applica ons that can be assembled and set to work in minutes by anyone without experience or the assistance of specialists Ashton Bentley products are supplied...

Page 8: ...Before we begin ...

Page 9: ...ed in an indoor dry loca on Never operate the system outdoors or very humid condi ons Never expose the system components to rain or allow ingress of ﬂuid of any sort Always hold and li the screen module by the metal edge Do not touch the screen module glass Do not lay loose cables across a ﬂoor this is a trip hazard Always use suitable cable management or install under a raised ﬂoor Do not clean t...

Page 10: ... understand a concept Safety Notes are highlighted like this Highlights interac ve items such as menus menu selec ons window and dialogue names so keys ﬁle names and directory names when they are involved in a procedure or user ac on Also used to highlight text to be entered or typed Typographic Conven ons A few typographic conven ons are used in this guide to dis nguish types of in text informa o...

Page 11: ... Connect one55 requires one network connec on through the back of the chassis to the aboxTM Handling and Access Be sure to follow all manual handling and health and safety guidelines when moving or assembling equipment More informa on regarding the placement and installa on of an Ashton Bentley system can be found in sec on 2 of this user manual More informa on regarding the assembly and manual ha...

Page 12: ...1 Product Packaging ...

Page 13: ...s ABC 506 027694 9026 interface sTM QTY x1 ABC 506 027694 9149 Loudspeaker Module Set QTY x1 ABC 506 040738 8364 Connect 55 Screen Module QTY x1 ABC 506 027694 9088 Connect Chassis QTY x1 ABC 506 027694 9453 Connect Loudspeaker Bar QTY x1 ABC 506 027694 9040 aboxTM QTY x1 ABC 506 032414 2744 Connect Free Standing Base QTY x1 ABC 506 040738 7109 Connect two55 Core cable Set QTY x1 Slim Base with wa...

Page 14: ...g responsibly For more informa on on Ashton Bentley s recycling policy please turn to sec on 16 of this guide Please check packaging thoroughly to ensure that boxes are empty prior to recycling Make sure that work area remains clear of packaging in order to reduce the risk of accidents If the inten on is to relocate the system in the future we would recommend storing the packaging as it will ensur...

Page 15: ...2 Product Placement ...

Page 16: ...e system will physically ﬁt comfortably into the posi on allocated for it The diagram gives accurate dimension data for the Connect one55 2 C Viewing Angles Please refer to the speciﬁca on and user guide of your chosen camera www ashtonbentley com Doc No ABC 506 040738 9905 Rev1 Free Standing Base ABC 506 027694 9453 714 3mm 1520 5mm Free Standing Base shown below Slim base also available 1284 0mm...

Page 17: ...nt ensuring that the room is correctly lit 2 G Room Acous cs Audio visual and videoconferencing systems in rooms with lots of hard surfaces always result in compromised sound quality As good sound quality is a prerequisite for natural communica on a room with reverbera on sound bouncing and echoing round a room will inevitably make speech inaudible and diﬃcult to understand 2 H Manual Handling Bef...

Page 18: ...et which is all that is required to connect the system to a network Please ensure that the network ports are posi oned near the system The 3 metre mains IEC cable supplied has an integral locking security latch which ensures a posi ve ﬁt to the system The 3 metre network cable supplied has an integral locking latch which ensures a posi ve ﬁt to the system Note Some conﬁgura on will be required to ...

Page 19: ...3 Product Assembly ...

Page 20: ...nect one55 is designed to be simple to assemble and conﬁgure it is essen al that ALL local Health and Safety procedures are implemented and followed It is also recommended that this is a two person opera on which will make the job more eﬃcient and safer The Boardroom two70 may have a number of third party devices that are not covered in this manual Please refer to documenta on provided with equipm...

Page 21: ...PAGE INTENTIONALLY LEFT BLANK ...

Page 22: ...www ashtonbentley com Doc No ABC 506 040738 9905 Rev1 3 1 Wall Fixing Security ...

Page 23: ...l be able to answer any ques ons you may have A minimum of two persons are required for certain tasks so ensure that suitable help is provided Do NOT a empt to move equipment alone or unsupervised Ensure all personal protec ve equipment required for ins lla on is used and opera on instruc ons are followed 3 1 B Bracket adjustment Each bracket is formed of two pieces simply place the L shape bracke...

Page 24: ...iled above Please ensure that the correct posi ons are used otherwise the chassis will not correctly align with the wall brackets Dimensions in mm 3 1 E Drilling Holes Using the eight pencil marks as a guide drill the holes Some power tools are required so ensure all equipment safety guidelines are followed Ensure no electrical cables or other services are run beneath the walls surface prior to dr...

Page 25: ...kets It is advisable to move the system WITHOUT screen s ﬁ ed as the unit is lighter and more maneuverable To avoid injury it is recommended that moving the system is a two person job We recommend removing the screens at this stage to reduce weight and make the system more manageable Leaving the screws loose un l the system is placed in posi on can help with ﬁner adjustments Ensure that ALL ﬁxings...

Page 26: ...si on can be made via the AB Knobs located on the chassis bracket Finally posi on the eight chrome caps supplied into each of the brackets ﬁxing holes concealing all of the screw heads and comple ng the installa on Ensure that ALL ﬁxings are used and are securely ghtened For addi onal security conven onal M6 ﬁxings can be used in place of the AB Knobs This adds a Tamper Proof element and means tha...

Page 27: ...4 System Wiring ...

Page 28: ... es Posi ons Six Velcro cable es posi ons are available in each the chassis sec ons allowing the cable loom to be routed around the system keeping things dy 4 C AB Velcro cable es installa on Installa on procedure A Pass the AB Velcro cable es through one of the designated ﬁxing posi ons on the chassis B Oﬀer the cables that you wish to secure into the AB Velcro cable es C Loop the tail end of the...

Page 29: ...upplied in order to correctly connect the camera and codec to the system If you have ordered any speciﬁc cables check that they are included Be careful not to lose any of the above items Addi onal proprietary cables supplied separately with codec camera and microphone Descrip on Connect one55 Core Cable Set ABC 506 040738 8038 Core cable sets also includes AB Velcro Cable Ties Le speaker audio 1 X...

Page 30: ...www ashtonbentley com Doc No ABC 506 040738 9905 Rev1 PAGE INTENTIONALLY LEFT BLANK ...

Page 31: ...5 Display Panel Connectivity ...

Page 32: ...ly from the aboxTM VGA Direct Data Input This input is not connected or used USB The orange USB connector is for op onal touch panel overlays This op on is for speciﬁc codecs and not supplied as standard Before ordering please check with vendor DVI Codec The green DVI input is the main video feed from the codec HDMI Data via Codec Input The Brown HDMI input is the codec data output Only the Ashton...

Page 33: ...21 Ashton Bentley Connect one55 User and Installa on Manual 5 B VGA Analogue data input This input is not and should not be connected or used ...

Page 34: ...he yellow M12 cable and connect one end into the screen 1 output on the aboxTM Then connect the ma ng end into the display panel as shown below Please make sure that the connectors are fully pushed home and all retaining screws are in place and secured This will ensure a good posi ve connec on ...

Page 35: ...pushed home and all retaining screws are in place and secured This will ensure a good posi ve connec on 5 D DVI Codec Take the green DVI cable and connect it into the screen output of the codec Then connect the ma ng DVI connector into the screen input on the screen panel as shown below To Codec Video Output ...

Page 36: ...d home and all retaining screws are in place and secured This will ensure a good posi ve connec on 5 E HDMI Data via codec input Take the single ended purple HDMI cable and connect it into the purple HDMI output of the aboxTM Then connect the ma ng brown HDMI connector into the display panel as shown below ...

Page 37: ...25 Ashton Bentley Connect one55 User and Installa on Manual PAGE INTENTIONALLY LEFT BLANK ...

Page 38: ...6 Loudspeaker Connectivity ...

Page 39: ... that the connectors are pushed fully home and latched This will ensure a good posi ve connec on CHECK the L R speaker is connected to the correct output of the aboxTM The L R speaker cables are diﬀerent lengths Please ensure that the correct cables are used CHECK the loudspeakers are turned on When the system is powered a green LED will illuminate on the front of each speaker ...

Page 40: ...www ashtonbentley com Doc No ABC 506 040738 9905 Rev1 6 B Power Connec on Plug one end of IEC C7 power connector into the loudspeaker and the other end into the receptacle on the aboxTM ...

Page 41: ...onnected as shown below you will experience a stereo audio experience On ini al power up the volume levels may need to be adjusted via the interface sTM Detailed in sec on 10 as they may be set very high CHECK the loudspeakers are turned on When the system is powered a green LED will illuminate on the front of each speaker ...

Page 42: ...7 Camera Codec Connectivity ...

Page 43: ... 7 B Codec Connec vity The codec is supplied with a full set of wiring instruc ons which makes installa on simple This document is provided however it can also be located on the Ashton Bentley website www ashtonbentley com literature 7 C Wiring Schema cs Each system comes complete with the relevant wiring guide and cable set for the speciﬁed codec Wiring guides are also available on our website ww...

Page 44: ...www ashtonbentley com Doc No ABC 506 040738 9905 Rev1 PAGE INTENTIONALLY LEFT BLANK ...

Page 45: ...8 The aboxTM ...

Page 46: ...ABC 506 027694 9040 8 B aboxTM Default Se ngs The aboxTM is conﬁgured in presenta on mode as standard and will need to be set up in order to work with videoconferencing codecs Each codec has is own opera onal func onality so it is important that the correct mode has been set This is a simple process which is accessed via the interface sTM control panel see sec on 12 for full instruc ons CHECK that...

Page 47: ...i ve connec on 1 7 2 3 4 5 6 12 13 14 15 16 17 aboxTM connec vity overview 1 100 230V Codec associated Power output 2 Mic Output to Codec 3 Analogue Audio to Codec 4 Analogue Audio from Codec 5 HDMI output to screen 1 right 6 HDMI output to codec 7 Auxiliary 1 HDMI input with embedded audio 8 Auxiliary 2 HDMI input with embedded audio 9 interface input 10 Ethernet network to codec 11 USB Service P...

Page 48: ...on the two chassis moun ng returns located at the bo om of the chassis Finally secure the aboxTM with 2x male AB Knobs 8 D aboxTM Installa on Two small pins allow the aboxTM to be easily aligned to the chassis For aboxTM connec vity please refer to sec on 8C of this guide The 3 metre mains IEC cable supplied has an integral locking security latch ﬁ ed which ensures a posi ve ﬁt to the system DO NO...

Page 49: ...9 interface sTM ...

Page 50: ...en bu on control interface providing users with intui ve opera on DVI Cable A 5m special DVI cable connec ng to the aboxTM Push Bu on Control Surface A seven bu on panel which allows access to system func onality and control VGA 3 5mm Audio Jack Analogue video audio laptop input The 3 5mm audio input can be used independently of the video input for an auxiliary audio source HDMI 3 5mm Audio Jack D...

Page 51: ...bentley com literature The op mum placement is o en found at the head of a table se ng and in easy reach of a minimum of two users This allows two users to access the laptop inputs located on the side of the unit easily as well as full control of the push bu ons Please do not stretch or pinch any of the cables as it can result in damage and the device not func oning properly Loose cables are a tri...

Page 52: ...etween a laptop or tablet device s and the system The signal will be automa cally detected and image scaled to ﬁt the screen Audio 3 5mm Mini Jack To allow associated audio from either a laptop or tablet to be connected to the loudspeakers in the system interface aboxTM Connec on This connec on is the umbilical link to the system and connects to the aboxTM This single cable is 5M long and will nee...

Page 53: ...10 interface Button Functionality ...

Page 54: ...liary input select 7 Microphone mute Interface Bu on Func onality In addi on to a simple legend and semi automated func onality the bu on panel also has mul colored LED s to help highlight opera onal status Input Bu on Status A traﬃc light LED indicates the state of the input at any given me On Green Input displayed on screen Oﬀ Blue Signal present but not displayed Connected Un lit System oﬀ Erro...

Page 55: ...n external screen has been connected but on others a combina on of the func on FN and a func on key have to be pressed If a second laptop is now connected to the table interface the bu on associated to this input will turn blue when an ac ve signal is detected If the bu on does not turn blue check that your laptop is outpu ng a recognised signal To select the second laptop input simply press the b...

Page 56: ...ld remote control web interface or touch panel If the videoconferencing codec is in a call and a laptop is connected the screen will not route the laptop to the screen It is assumed that the laptop image will be included as part of the videoconferencing call If full screen presenta on is required simply press the laptop s associated bu on When the videoconferencing system is in an ac ve call but a...

Page 57: ...g bu on The system can also be woken up by plugging a device in to either one of the interfaces video inputs Once a signal is detected the system will power up and the image will be displayed 10 E Aux Device Input Selec on The system also has the ability to house two auxiliary devices such as mini PC s media players Apple TV or TV tuners These devices can be accessed by the user by pressing the Au...

Page 58: ...udio inputs The red mute indicator on the interface sTM is lit when the system is muted The microphone might mute when the system automa cally answers an incoming call and if the system is conﬁgured to mute auto answered calls 10 F Volume Control You can raise or lower the volume of the system by using the bu ons opposite Changing the volume aﬀects only the sound you hear at your local system Pres...

Page 59: ...47 Ashton Bentley Connect one55 User and Installa on Manual PAGE INTENTIONALLY LEFT BLANK ...

Page 60: ...11 Initial Power Up ...

Page 61: ... powered up ini al power up me varies dependant on make model of codec installed E The system display will power up and show codec informa on via on screen message see sec on 12B F Use the Codec remote control or Codec Web Browser to conﬁgure the videoconferencing codec using the manufacturer s instruc ons G Conﬁgure the aboxTM to the correct codec mode via the Ashton Bentley interface unit See se...

Page 62: ...n Bentley All rights reserved Patent Applica on No 1208601 3 As the Codec ini alises the following self explanatory messages will appear in sequence Looking for codec Codec found wai ng for codec to start Codec found Communica ons OK The ﬁnal message Codec found Communica ons OK indicates that the system is fully func oning and the aboxTM is communica ng with the codec installed in the unit If the...

Page 63: ...l need to be modiﬁed in order to work with video conferencing codecs Each codec has is own opera onal func onality so it is important that the correct mode has been set This is a simple process which is accessed via the interface s bu on control panel see sec on 12 for full instruc ons CHECK that the aboxTM has been conﬁgured to the correct codec mode otherwise the system will not work correctly I...

Page 64: ...12 aboxTM setup ...

Page 65: ... will ﬂash When the bu on stops ﬂashing the system has booted successfully 12 A Ini al Power Up The interface videoconferencing bu on will turn green once the system is ready to use and the boot sequence is complete 12 B Boot Sequence Push and hold down the two volume bu ons for approximately 15 seconds The main menu will be displayed at the bo om of the screen and the mute bu on will ﬂash 12 C Ac...

Page 66: ...ec Menu Using the volume bu ons cycle through the various preset codec models 12 G Choosing Correct Codec When the desired codec name EG Polycom RealPresence Group is displayed on the screen push the mute bu on select The following will be displayed on screen 12 H Conﬁrming Selec on The menu system will now automa cally exit and so the mute bu on will stop ﬂashing Codec selec on is saved in non vo...

Page 67: ...13 On Screen Error Messages ...

Page 68: ... routed to the laptop external screen output Line 4 Error 002 Line1 abox fault detected Line 2 The system will automa cally shut down in 60 Seconds Line 4 Error 003 The aboxTM contains a cooling fan and the fan has failed The system will con nue to run but will shut down the screens when the safe temperature has been exceeded Consult your supplier or support company to have the fault looked at Lin...

Page 69: ...2 Please ensure that the screen power cable is plugged into screen socket 1 on the termina on panel Line 4 Error 007 Line 1 Interface table box is disconnected Line 2 Line 4 Error 008 Line 1 Codec login failure Line 2 Line 4 Error 009 The aboxTM is able to communicate with the codec but has detected that the codec s serial port is password protected Remove the user name and password protec on from...

Page 70: ...14 Warranty Information ...

Page 71: ...ec on by Ashton Bentley within seven working days of the advance replacement arriving Subject to availability and limita ons imposed by delivery customs restric ons beyond our control Our warranty is intended to provide customers with a transparent replacement service if things go wrong however please note that our warranty does not include the following Cosme c damage where it does not aﬀect the ...

Page 72: ...will be made for this repair or replacement providing that the faulty system component be correctly packaged and returned to the Ashton Bentley facility in the UK Our warranty is intended to provide customers with a transparent repair or replacement service if things go wrong however please note that our warranty does not include the following Cosme c damage where it does not aﬀect the opera on or...

Page 73: ...t your cost On receipt Ashton Bentley will inspect and carry out a repair or replacement and return to the service partner or to the site Return carriage costs will be covered by Ashton Bentley however any local import du es taxes will be your responsibility Each Ashton Bentley system has only four ac ve components which because of the simpliﬁed connec vity can quickly and easily be exchanged with...

Page 74: ...15 Environmental Regulatory Information ...

Page 75: ...m 98 recyclable materials which we believe is the highest in class in the current market Ashton Bentley design is con nually developing design and manufacturing processes to minimise the amount od raw materials used whilst endeavouring to increase the percentage od materials that can be easily recycled and re used Packaging Ashton Bentley packaging has been designed to be as light as possible and ...

Page 76: ...nvironment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruc on manual may cause harmful interference to radio communica ons Opera on of this equipment in a residen al area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense CAN ICES 3 A NMB 3 A...

Page 77: ... base abox interface S Boardroom one70TM B170 B1 A1 I1 Boardroom one70 with standard base abox interface S Boardroom one70STM B170 B2 A1 I1 Boardroom one70 with slimline base abox interface S Boardroom one70 TouchTM B170T B1 A1 I1 Boardroom one70 Touch with standard base abox interface S Boardroom one70S TouchTM B170T B2 A1 I1 Boardroom one70 Touch with slimline base abox interface S Boardroom two...

Page 78: ...16 Technical Data ...

Page 79: ...roviding ultra smooth and transparent audio reproduc on Frequency Response 74Hz to 18KHz 2 5dB Maximum Long Term SPL RMS at 1m 91db Self generated noise measured in half space at 1m 5dB Harmonic Distor on at 80dB SPL at 1m on axis 70 400Hz 3 400Hz 5 THD at nominal output 0 08 Audio Input unbalanced 10kΩ RCA phono plug Power 100V or 230V AC 16 C Table Connec on Interface The interface sTM provides ...

Page 80: ...1compatability html For installa on loca on details please refer to sec on 2 page 2 of this guide for more details 16 F General Electrical Speciﬁca ons Power Supply 100V 230V AC Max Opera ng Temp range 0 40o C Opera ng Humidity 10 90 non condensing Cooling Fan Cooling for enclosure via aboxTM PSU Enclosure Ergonomic aluminium and steel chassis Rated voltage range 100V 230V AC circuit breaker prote...

Page 81: ...Ashton Bentley Connect one55 User and Installa on Manual 17 Appendix ...

Page 82: ...Boardroom one70 Boardroom two70 Connect two55 table for7 table for9 Connect Connect one55 Connec Boardro table 55 Displays 70 Displays www ashtonbentley com Doc No ABC 506 040738 9905 Rev1 ...

Page 83: ...71 Ashton Bentley Connect one55 User and Installa on Manual three55 Boardroom three70 Media connect55 telepresence ct range oom range range ...

Page 84: ...es and marks associated with Ashton Bentley s products are trademarks and or service marks of Ashton Bentley Concept s and are registered and or common law marks in the United States and various other countries All other trademarks are property of their respec ve owners No por on hereof may be reproduced or transmi ed in any form or by any means for any purpose other than the recipient s personal ...

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