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10.2 Error messages
10.3 Troubleshooting
Drive unit error - control processor
Error message
Error resolution
Motor controller 1; Motor controller 2
Notify the manufacturer!
Brake 1; Brake 2
Notify the manufacturer!
Electronics 1; Electronics 2
Notify the manufacturer!
Parameter controller, software controller
Notify the manufacturer!
Pump error
Notify the manufacturer!
Valve error
Notify the manufacturer!
Pressure not reached
Notify the manufacturer!
Drive unit error - communication processor
Error message
Error resolution
Undervoltage
Charge the battery pack (see chapter 9.1)
Overvoltage
Reduce speed
Parameter
Notify the manufacturer!
Controller - Comm.
Notify the manufacturer!
Software - Comm.
Notify the manufacturer!
Operating unit error
Error message
Error resolution
Undervoltage
Charge the battery pack (see chapter 9.1)
Parameter
Notify the manufacturer, the AAT field staff, the authorised specialist dealer!
Software
Notify the manufacturer, the AAT field staff, the authorised specialist dealer!
Unknown
Notify the manufacturer, the AAT field staff, the authorised specialist dealer!
Problem
Testing and troubleshooting
Unable to switch on
max-e
Is the power lead plugged into the drive unit and battery pack? No: Plug it in!
Spiral cable is plugged into the drive unit und control unit? No: Plug it in!
is the battery pack empty? Yes: Charge!
Fuse broken? Yes: Change!
Does the problem still exist?
Yes: Notify the manufacturer, the AAT field staff, the authorised specialist dealer!
max-e is not moving
Is max-e switched on? No: Switch on!
Does the problem still exist?
Yes: Notify the manufacturer, the AAT field staff, the authorised specialist dealer!
Unable to load the battery
pack
Is the charger connected? No: Connect properly!
Is the problem still present?
Yes: Notify the manufacturer, the AAT field staff, the authorised specialist dealer!
Drive shafts will not ex-
tend on one or both sides
(buckle)
Unscrew the threaded pins for width adjustment (on the casing) and then tighten again
(check the width).
Does the problem still exist?
Yes: Notify the manufacturer, the AAT field staff, the authorised specialist dealer!
Pressure not reached
Unscrew the threaded pins for width adjustment (on the casing) and then tighten again
(check the width).
Does the problem still exist?
Yes: Notify the manufacturer, the AAT field staff, the authorised specialist dealer!
