Aastra OpenPhone 61, User Manual

Page: 52 / 124

Making Calls Making External/Internal Calls
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entered after the routing code and before the actual destination number. In
this case it is not possible to enter the booking number during the call.
■
You can also program the function “Enter booking number” to a function key
(see also
Programming Functions (Features) starting on page 105). Via this
function key you can then enter the booking number during the conversation.
To program, select the
Connections: 2ƒDial: 9ƒBooking number
entry from the
Main menu
.You can define a booking number that will be
saved to the function key. If you do not define a booking number, then you
can – after pressing the function key – enter any booking number. Ask your
system administrator how long a booking number can be (this depends on the
system configuration) and which booking numbers possibly already exist.
■
Calls made with booking numbers can be analysed with the OpenCom 100 /
Aastra 800
OpenCount web application.
Park call
: Users can park one or more callers to make other calls or put down
the receiver and engage in other activities. (This is fundamentally different from
the “Hold Connection” function; with this function the connection with the caller
is terminated as soon as the called subscriber puts down the receiver). Parked calls
are recorded in a list on the system terminal. The system offers the next available
parking spot (0-9, * or #). Users can accept the calls from the list in whichever order
they wish, enabling them to unpark specific calls as required. Until his call is
unparked, the caller will hear music on hold, provided music on hold has been
configured. If the user does not unpark the caller after a certain amount of time, he
will receive an automatic recall if the receiver has been replaced (the display shows
information on the recall). This automatically unparks the caller. If, however, the
user is still making another call and has not hung up, the caller will hear the busy
tone and will be “unparked”.
Authorisation for parking connections and the period of time after which there is a
recall is defined by the administrator during the configuration of the system.
Pick-up
*: Accepts a call for another telephone in your pick-up group. Your first
call is put on hold.
(*: Not possible if there are already two active calls.)
Note: If a called subscriber is a member of an (additional)
pickup group for which pickup protection ( Prevent Pickup )
is active, then you cannot pick up calls to that subscriber’s
number.