
Options Key
98
41-001317-05 REV00 – 03.2011
ACD LED Table
This LED changes when you log into the phone queue and are available to take calls. The LED changes again when you
are busy with an active call. The table below shows the status of the LED as they may appear on your IP phone.
Using the ACD Softkey
Use the following procedure to log into a phone queue from your IP phone.
Phone Model
Status: Logged In and Available
Status: Unavailable
Logged Out
6739i
Solid Red LED
icon
Blinking Red LED
Blinking
icon
No LED
icon
IP Phone UI
1.
Check with your Administrator to verify the queue linked to your ACD Key.
2.
Press the
ACD
Key on your IP phone.
The following screen displays.
ACD Softkey
L1 John Smith 401
12 : 45pm
Mon Jan 1
John Smith
401
Home
403
404
405
ACD
Flash
Intercom
Paging
Park
Pickup
402
12 : 45pm
Mon Jan 1
Login
Cancel
Please login
L1 John Smith 401