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Line Keys and Programmable Keys

41-001522-00 REV00 – 04.2014

Do Not Disturb (DND) Key

The IP phones have a feature you can enable called Do Not Disturb (DND). Configuring a

DND

key allows you to quickly

turn the DND feature on or off.

f DND is enabled, callers calling into the phone hear a busy signal or a message, depending on how your System Adminis-
trator set up the configuration server. The second line on the screen of the IP phone shows when DND is set.

If the phone shares a line with other phones, only the phone that has DND configured is affected.

For more information about DND and DND modes, see

“DND Configuration”

page 89.

Configuring a DND Key

Aastra Web UI

Click on

Operation > Programmable Keys.

Select from

Key 1

through

Key 3

In the

Type

field, select

Do Not Disturb

Click

Save Settings

to save the

DND

key setting.

Summary of Contents for 6863i

Page 1: ...Aastra Model 6863i SIP IP Phone User Guide Release 3 3 1 SP3 41 001522 00 REV00 04 2014 ...

Page 2: ...anslate or reduce to electronic medium or machine readable form or language derive source code without the express written consent of the Seller and its Suppliers or dis seminate or otherwise disclose the Software to third parties All Software furnished hereunder whether or not part of firmware including all copies thereof are and shall remain the property of Seller and its Suppliers and are subje...

Page 3: ...6 Plugging in and Starting the Phone 6 Idle Screens 7 Incomplete Configuration 8 No Service 8 Methods for Customizing Your Phone 9 Phone Options via the IP Phone UI 9 Phone Options via the Aastra Web UI 11 Phone Status 13 Phone Status via IP Phone UI 13 Phone Status via the Aastra Web UI 15 Customizing Your Phone 17 Ring Tones and Tone Sets 17 Display 20 Live Dialpad 20 Set Audio 21 Time and Date ...

Page 4: ... Keys 43 Do Not Disturb DND Key 45 XML Key 46 Flash Key 48 Sprecode Key 49 Park Pickup Keys 50 Last Call Return Key 52 Call Forward Key 53 Speeddial Xfer 54 Speeddial Conf 55 Directory Key 56 Callers List Key 57 Redial Key 58 Conference Key 59 Transfer Key 60 Intercom Key 61 Services Key 62 Phone Lock Key 63 Paging Key 64 Save Key 66 Delete Key 66 None Key 67 Making Calls 68 Dialing a Number 68 Us...

Page 5: ...all Waiting Tone 108 Stuttered Dial Tone 109 XML Beep Support 110 Status Scroll Delay 111 Switch UI Focus to Ringing Line 112 Call Hold Reminder During Active Calls 113 Call Hold Reminder on single hold 114 Call Waiting Tone Period 115 Preferred Line and Preferred Line Timeout 116 Goodbye Key Cancels Incoming Calls 118 Message Waiting Indicator 119 Incoming Intercom Call Features 120 Group RTP Pag...

Page 6: ... After Warranty Service Warranty 1 Limited Warranty Australia Only Warranty 2 Repair Notice Warranty 2 Exclusions Warranty 2 Warranty Repair Services Warranty 3 After Warranty Service Warranty 3 Appendix A Time Zone Codes A 1 Index Index 1 ...

Page 7: ...s the ability to customize some features on this phone For information on more advanced settings and configurations administrators should refer to the Aastra SIP IP Phones Administrator Guide Documentation Aastra 6863i SIP IP Phone Installation Guide Contains installation and set up instructions general features and func tions and a basic list of configuration options The Installation Guide can be...

Page 8: ... to connect from the phone directly to the network for power no 48V AC power adapter required if using Power over Ethernet PoE For Ethernet networks that DO NOT supply power to the phone Use only the GlobTek Inc Limited Power Source LPS adapter model no GT 41080 1848 sold separately to con nect from the DC power port on the phone to a power source or Use a PoE power injector or a PoE switch Instal...

Page 9: ...manage your calls and caller information Images of the symbol keys and the symbol hardware platform are used throughout this document 6863i Handset Line Call Appearance Keys High Quality Speakerphone Keypad Message Waiting Lamp Mute Key Navigation Keys Select Button Volume Control Options Key Speaker Key Goodbye Key LCD Screen Hold Key Programmable Keys ...

Page 10: ...ons via the IP Phone UI on page 9 Goodbye Key Ends an active call The Goodbye key also exits an open list such as the Options List without saving changes HoldKey Places an active call on hold To retrieve a held call press the call appearance button beside the light that is flashing For more information see Placing a Call on Hold on page 72 Line Call Appearance Keys Connects you to a line or call T...

Page 11: ...ing a Speed Dial Key on page 39 Pressing the keys associated with a called Interactive Voice Response IVR system Keypad Key Description 0 Dials 0 Dials the Operator on a registered phone 1 Dials 1 2 ABC Dials 2 When entering text this key enters A with one press B with two presses and C with three presses 3 DEF Dials 3 When entering text this key enters D with one press E with two presses and F wi...

Page 12: ...e attempts to contact the Redirection and Configuration Server rcs aas tra com for current server information No personal information is transmitted from the phone during this process The 6863i phone may also look for configuration servers on your local network press 4Skip to continue without check ing for servers If appropriate servers are found they are listed for you to select from by scrolling...

Page 13: ... the phone displays the following screens Idle Screens When the phone has successfully updated the configuration and connected to the network the phone displays the Idle State screen Note New updates to your phone can be automatically scheduled from the server This is set up on the phone system by your System Administrator and should be scheduled during non business hours or slow call periods Impo...

Page 14: ...t any extension or user name at the end of the start up sequence instead of an Idle state screen this indicates the phone configuration that was downloaded from the configu ration server is not complete or correct Contact your System Administrator for assistance No Service When the phone is not properly connected to the network or the account has not been configured by the Network Administrator th...

Page 15: ...d are dependant on the Call Forward Mode set on the phone Default is Account mode 2 Preferences 1 Tones Ring Tone Tone Set 2 Display Contrast Level 3 Speed Dial Edit 4 Live Dialpad 5 Set Audio Audio Mode 6 Time and Date Time Format Daylight Savings Date Format Time Zone Time Server 1 Time Server 2 Time Server 3 Set Time Set Date 7 Language Screen Language Input Language 3 Phone Status 1 IP MAC Add...

Page 16: ...o Mode 3 Phone Status 1 IP MAC Addresses 2 LAN Port 3 PC Port 4 Firmware Info 5 Error Messages 6 Restart Phone 7 Copyright 4 Phone Lock IP Phone UI 1 Press the key on the phone to enter the Options List 2 Press the 5 and 2 keys to view the different options 3 Press the key the 4 Enter key or press the number of the corresponding option to select an option 4 Change the selected option if required 5...

Page 17: ...ur phone s IP address see Finding Your Phone s IP Address on page 14 Using the Aastra Web UI Aastra Web UI 1 Open your web browser enter the phone s IP address or host name into the address field and press Enter The following logon screen displays 2 At the prompt enter your username and password and click OK The Status window displays for the IP phone you are accessing Note For a user the default ...

Page 18: ...eed dialing pur poses Directory Allows you to copy the Callers List and Directory from your IP phone to your PC Reset Allows you to restart the IP phone when required Basic Settings Preferences Allows you to enable disable the following Display DTMF Digits Play Call Waiting Tone Stuttered Dial Tone XML Beep Support Status Scroll Delay seconds Switch UI Focus to Ringing Line Call Hold Reminder Duri...

Page 19: ...ng your phone s IP and MAC addresses Local Area Network LAN port information PC Port information if PC link exists Firmware information Error messages from the last reboot or startup Copyright information IP Phone UI 1 Press on the phone to enter the Options List 2 Select Phone Status 3 Select the option you want to view IP MAC Address LAN Port PC Port Firmware Info Error Messages Copyright The op...

Page 20: ...e Aastra Web UI Use the following procedure to find your phone s IP address IP Phone UI 1 Press the key on the phone to enter the Option List 2 Select Phone Status and press the key or 4 Enter key 3 Select IP MAC Addresses and press the key or 4 Enter key The IP address of your 6863i IP phone displays in the IP Address field Phone Status Next Enter 3 IP MAC Addresses Next Enter 1 IP Address 10 40 ...

Page 21: ... host name into the address field and press Enter 2 In the Username Password window enter your username and password and click OK The Status window displays for the IP phone you are accessing Note The default username is user and the password field is left blank This Status window displays the status of your phone which includes the following information Network Status Hardware Information Firmwar...

Page 22: ...th the SIP proxy server Example Line SIP Account Status Backup Registrar Used 1 650 proxy com 5060 Registered Yes where Account Number is 1 SIP Account is 650 proxy com on port 5060 Status is Registered Backup registrar is used Yes SIP Error Number Displays on accounts when registration fails with the SIP proxy server Example Line SIP Account Status Backup Registrar Used 2 651 proxy com 5060 401 N...

Page 23: ... user can select from to set on the IP phones You can enable disable these ring tones on a global or per line basis The following table identifies the valid settings and default values for each type of configuration method Ring Tones Configuration Method Valid Values Default Value IP Phone UI Global Tone 1 Tone 2 Tone 3 Tone 4 Tone 5 Silent Global Setting Tone 1 Aastra Web UI Global Tone 1 Tone 2 ...

Page 24: ...ed in Canada When you configure the country s tone set the country specific tone is heard on the phone for the following Dial tone Secondary dial tone Ring tone Busy tone Congestion tones Call waiting tone Ring cadence pattern You configure global ring tones and tone sets using the Aastra Web UI and the IP phone UI Configuring Ring Tones and Tone Sets Global configuration only IP Phone UI 1 Press ...

Page 25: ...ia Slovakia UK US default 9 Press the key or select 4Set The ring tone and tone set you select is immediately applied to the IP phone Aastra Web UI 1 Click on Basic Settings Preferences Ring Tones For global configuration 2 In the Ring Tones section select a country from the Tone Set field Valid values are Australia Brazil Europe France Germany Italy Italy2 Malaysia Mexico Brazil Russia Slovakia U...

Page 26: ...fting the receiver or pressing the initiates a call to that number You can enable disable the live dialpad using the IP phone UI only 3 Select a value from the Global Ring Tone field Note See the Ring Tones on page 17 for valid values For per line configuration 4 In the Ring Tone section select a line for which you want to set ring tone 5 Select a value from the LineN field Note See the Ring Tones...

Page 27: ...e phone to enter the Options List 2 Select Preferences 3 Select Live Dialpad 4 Use the 5 and 2 navigation keys to navigate to ON or OFF 5 Press the key or select 4Set to save your selection Note Only the time and date formats and time servers can be set using the Aastra Web UI IP Phone UI 1 Press on the phone to enter the Options List 2 Select Preferences 3 Select Time and Date 4 Select Set Time 5...

Page 28: ...WWW MMM DD default DD MMM YY YYYY MM DD DD MM YYYY DD MM YY DD MM YY MM DD YY MMM DD DD MMM YYYY WWW DD MMM DD MMM DD MM YYYY 9 Press the key or select 4Set to save the Date Format setting IP Phone UI 1 Press on the phone to enter the Options List 2 Select Preferences 3 Select Time and Date 4 Select Time Zone A list of Time Zones display for different areas of the world 5 Select a Time Zone that a...

Page 29: ... 2 Select Preferences 3 Select Time and Date 4 Select Daylight Savings 5 Select a Daylight Savings time from the list of options Valid values are OFF 30 min summertime 1 h summertime Automatic Default 6 Press the key or select 4Set to save the Daylight Savings setting IP Phone UI 1 Press on the phone to enter the Options List 2 Select Preferences 3 Select Time and Date 4 Select from Time Server 1 ...

Page 30: ... to use on your phone Valid values are WWW MMM DD default DD MMM YY YYYY MM DD DD MM YYYY DD MM YY DD MM YY MM DD YY MMM DD DD MMM YYYY WWW DD MMM DD MMM DD MM YYYY Note The date and date format you configure display on the phone s idle screen 4 In the NTP Time Servers field enable by checking the checkbox or disable by unchecking the box default is enabled 5 In the Time Server 1 Time Server 2 and...

Page 31: ...rman Danish Spanish Mexican Spanish Finnish French Canadian French Italian Dutch Dutch Netherlands Norwegian Polish Portuguese Portuguese Brazilian Romanian Russian Slovak Swedish Turkish You can also configure the language to use when inputting values in the Aastra Web UI and the IP phone UI Specifying the Language to Use Once the language pack s are available on your phone from your System Admin...

Page 32: ...r select 4Set to set the language on the phone The change is dynamic When you exit the Options List the phone displays all menu items in the language you selected Aastra Web UI 1 Click on Basic Settings Preferences Language Settings 2 In the Webpage Language field select a language to apply to the Aastra Web UI Note All languages may not be available for selection The available languages are depen...

Page 33: ...b UI or the IP phone UI The following tables identify the language characters that you can use to enter text and characters on the 6863i Keypad Input Alphabet Tables English default French Key Uppercase Characters Lowercase Characters 0 0 0 1 1 _ 1 _ 2 ABC2 abc2 3 DEF3 def3 4 GHI4 ghi4 5 JKL5 jkl5 6 MNO6 mno6 7 PQRS7 pqrs7 8 TUV8 tuv8 9 WXYZ9 wxyz9 SPACE SPACE Key Uppercase Characters Lowercase Ch...

Page 34: ... pqrs7 8 TUV8ÚÜ tuv8úü 9 WXYZ9 wxyz9 SPACE SPACE Key Uppercase Characters Lowercase Characters 0 0 0 1 1 _ 1 _ 2 ABC2ÄÀ abc2äà 3 DEF3É def3é 4 GHI4 ghi4 5 JKL5 jkl5 6 MNO6Ö mno6ö 7 PQRS7ß pqrs7ß 8 TUV8Ü tuv8ü 9 WXYZ9 wxyz9 SPACE SPACE Key Uppercase Characters Lowercase Characters 0 0 0 1 1 _ 1 _ 2 ABC2ÀCÇ abc2àcç 3 DEF3ÉÈË def3éèë 4 GHI4 ghi4 5 JKL5 jkl5 6 MNO6ÓÒ mno6óò 7 PQRS7 pqrs7 8 TUV8Ù tuv8ù...

Page 35: ...WXYZ9 wxyz9 SPACE SPACE Key Uppercase Characters Lowercase Characters 0 0 0 1 1 _ 1 _ 2 АБВГ2ABC aбвг2abc 3 ДЕЁЖЭ3DEF Дeëжз3def 4 ИЙКЛ4GHI ийкл4ghi 5 МНОП5JKL мноп5jkl 6 РСТУ6MNO рсту6mno 7 ФХЦЧ7PQRS7 фхЧч7pqrs 8 ШЩЪЫ8TUV шщъы8tuv 9 ЬЗЮЯ9WXYZ ьзюя9wxyz SPACE SPACE Key Uppercase Characters Lowercase Characters 0 0 0 1 1 _ 1 _ 2 ABC2ÅÄÆÀ abc2åäæà 3 DEF3É def3é 4 GHI4 ghi4 5 JKL5 jkl5 6 MNO6ÖØ mno6öø...

Page 36: ...e input languages are dependent on the configuration enabled by your System Administrator 5 Press the key or select 4Set to set an input language Aastra Web UI 1 Click on Basic Settings Preferences Language Settings 2 Select a language from the Input Language field Setting this field allows you to specify the language to use when entering text and characters in the Aastra Web UI and IP phone UI Va...

Page 37: ...e Latin 2 character set used on the 6863i IP phone User Password This category allows you to change the user password for your phone Changing your password ensures that only you can alter your phone settings and helps keep your system secure You can change your user password using the IP phone UI or the Aastra Web UI Note Valid values when creating or changing a password are 0 to 4294967295 intege...

Page 38: ...ress the key or select 2Done 5 At the Enter Again prompt re enter the new user password and press the key or select 2Done A message Password Changed displays on the screen Aastra Web UI 1 Click on Operation User Password 2 In the Current Password field enter the current user password Note By default the user name is user all lowercase and the password field is left blank 3 In the New Password fiel...

Page 39: ...y Note Valid values when creating or changing a password are 0 to 4294967295 integers only symbols and alpha characters are not allowed Default password is an empty string i e leave the field blank Aastra Web UI 1 Click on Operation Phone Lock 2 CIick on the Reset User Password field click Reset The following screen displays 3 In the Current Password field leave this blank 4 In the New Password fi...

Page 40: ...ey on your phone see Phone Lock Key on page 63 In the Aastra Web UI the Operation Phone Lock path also allows you to perform the following Reset a user password Clicking on the Reset key in the Reset User Password field displays a screen that allows you to enter and save a new user password Set an emergency dial plan An emergency dial plan can be 911 999 112 110 or all of the above The default eme...

Page 41: ...ock the phone by simply pressing a Lock programmable key 1 Press on the phone to enter the Options List or press a configured Lock programmable key 2 At the prompt Password enter your user password and press the key or select 4Enter The phone unlocks Aastra Web UI 1 Click on Operation Phone Lock Locking the Phone 2 In the Lock the Phone field click Lock The phone locks dynamically and displays the...

Page 42: ...s You can set the emergency dial plan using the Aastra Web UI only The following table describes the default emergency numbers on the IP phones Defining an Emergency Dial Plan Note Contact your local phone service provider for available emergency numbers in your area Emergency Number Description 911 A United States emergency number 999 A United Kingdom emergency number 112 An international emergen...

Page 43: ...ect to the line or a call it represents The line call appearance light indicates the status of that line or call When the phone is taken off hook the phone automatically selects a line for you When you have more than one call you can use the left and right navigation keys 3 and 4 to scroll left and right to the different call screens The display shows which line the call information is referring t...

Page 44: ...r Indicates the key is configured as a simplified speed dial key and a transfer key You can use this key to perform speed dial functions as well as use it as a transfer key to transfer calls Speeddial Conf Indicates the key is configured as a speed dial key and a conference key You can use this key to speed dial from within a conference call and add the new call directly to the conference Director...

Page 45: ...ey or keypad key Using the IP phone UI at the path Options Preferences Speed Dial Edit Speed Dial Prefix The speed dial feature also allows you to specify a preset string of numbers followed by a that the phone dials automati cally after pressing the speed dial key You can use this feature for numbers that contain long prefixes For example if you had the following speed dial configuration in the A...

Page 46: ...one IP Phone UI 1 Press a programmable key or a number key on the keypad for three seconds A screen displays with the prompt Enter Number 2 Enter a phone number or extension to assign to that speed dial key The following example illustrates the screen display 3 Press 4Save to save the number as a speed dial key By default the phone automatically assigns the speed dial key to line 1 if available To...

Page 47: ...hat is currently set as a speed dial key the speed dial information displays for you to edit See 4 Press an unconfigured programmable key or keypad key 5 Enter a phone number or extension to assign to that speed dial key The following example illustrates the screen display 6 Press 4Save to save the number as a speed dial key By default the phone automatically assigns the speed dial key to line 1 i...

Page 48: ...f you enter a speed dial prefix you must enter the character at the end of the prefix number for example 123456 5 In the Line field select a line for which to apply the speed dial to Valid values are 1 and 2 6 Click Save Settings Aastra Web UI 1 Click on Operation Keypad Speed Dial 2 Select from Key 1 through Key 9 3 In the input box enter the phone number extension or speed dial prefix to apply t...

Page 49: ...tup as a speed dial key pressing the applicable number in the speed dial editing process also displays the speed dial edit screen The edit screen allows you to change the Speed Dial Number and Line setting If you press a key that is NOT setup as a speed dial key the phone displays an Invalid Key message However if you press an empty keypad key or programmable key that is set to None it initiates t...

Page 50: ...he prefix number for example 123456 4 If required in the Line field select a line for which to apply the speed dial to Valid values are 1 and 2 5 Click Save Settings Note You can delete a speed dial key by changing the Type field to None Aastra Web UI 1 Click on Operation Keypad Speed Dial 2 Select from Key 1 through Key 9 3 In the input box edit the phone number extension or speed dial prefix for...

Page 51: ...ending on how your System Adminis trator set up the configuration server The second line on the screen of the IP phone shows when DND is set If the phone shares a line with other phones only the phone that has DND configured is affected For more information about DND and DND modes see DND Configuration on page 89 Configuring a DND Key Aastra Web UI 1 Click on Operation Programmable Keys 2 Select f...

Page 52: ...e XML After an XML key is configured you can use the IP phone UI to access the XML applications You can also specify an XML URI and a Services title using the following XML fields XML Application URI XML Application Title The XML Application URI is the URI loaded by your phone when accessing XML services through the Services menu Contact your System Administrator for the applicable XML URI to ente...

Page 53: ...RIs in the Value field a list of XML applications appears for selection after pressing the XML key 5 To access XML services through the Services menu in the XML Application URI field enter the XML application URI provided by your System Administrator 6 In the XML Application Title field enter the XML application title that you want to display as the Services menu title on your phone 7 Click Save S...

Page 54: ...e 6863i You do this by setting the key to Flash The IP phone generates flash events only when a call is connected and there is an active RTP stream for exam ple when the call is not on hold Configuring a Flash Key Aastra Web UI 1 Click on Operation Programmable Keys 2 Select from Key 1 through Key 3 3 In the Type field select Flash 4 Click Save Settings ...

Page 55: ...matically activates a service provided by the server Contact your System Administrator for information about available services Configuring a Sprecode Key Aastra Web UI 1 Click on Operation Programmable Keys 2 Select from Key 1 through Key 3 3 In the Type field select Sprecode 4 In the Value field enter the appropriate value for accessing specific services from the server Note For values to enter ...

Page 56: ...all is parked you can press the Pickup key followed by the applicable value to pickup the call Administrators can configure the Park and Pickup keys for any line using the configuration files or the Aastra Web UI Configuring Park Pickup Keys Aastra Web UI 1 Click on Operation Programmable Keys 2 Select from Key 1 through Key 3 3 In the Type field select Park Note The Value field should be configur...

Page 57: ... Server announces the extension number where the call has been parked Once the call is parked press the key to complete parking BroadWorks After you hear the greeting from the CallPark server enter the extension where you want to park the call Sylantro Enter the extension number where you want to park the call followed by key ININ Enter the extension number where you want to park the call followed...

Page 58: ... press the key configured for Last Call Return and the phone dials the last call you received When the Sylantro call manager detects an Last Call Return request it translates this request and routes the call to the last caller Configuring a Last Call Return Key Aastra Web UI 1 Click on Operation Programmable Keys 2 Select from Key 1 through Key 3 3 In the Type field select Last Call Return 4 In th...

Page 59: ...te or the no answer state or both Pressing the Call Fwd key on the phone accesses the Call Forward menus The menus that display are dependant on the Call Forward mode Account default Phone or Custom configured for the phone For more information about call forwarding and call forwarding modes see Call Forward Configuration on page 94 Configuring a Call Forward Aastra Web UI 1 Click on Operation Pro...

Page 60: ...all pressing the Speed Dial Xfer key blind transfers the call to the predefined target If transferring a call fails a message Transfer Failed displays and you can reconnect the call get the call back by pressing the line key again Speed Dial Xfer and Call Forward When the phone is in the ringing state pressing the Speed Dial Xfer key forwards the call to the predefined extension Configuring a Spee...

Page 61: ...le key as a Speeddial Conf key and you press this key while on an active call the focused line changes to the dialing line The active call is not put on hold when the speed dial number is dialed Configuring a Speeddial Conf Key Note If currently in a conference the Speeddial Conf key is disabled on the active call Note This feature is not compatible with centralized conferencing Aastra Web UI 1 Cl...

Page 62: ...ss the Directory which contains a customized list of names with phone numbers and labels In addition to creating a Directory key you can also download a Directory to your PC if required using the Aastra Web UI Configuring a Directory Key Note For more information about the Directory see Directory on page 80 Aastra Web UI 1 Click on Operation Programmable Keys 2 Select from Key 1 through Key 3 3 In...

Page 63: ...ble keys on the phone The Callers List is a stored log of your incoming calls You can use the Callers List key to access a list of callers that called your phone Configuring a Callers List Key Note For more information about the Callers List see Callers List on page 85 Aastra Web UI 1 Click on Operation Programmable Keys 2 Select from Key 1 through Key 3 3 In the Type field select Callers List 4 C...

Page 64: ...le keys on the phone The Redial List is a stored log of your outgoing calls You can use the Redial key to access a list of the most recent calls you placed Configuring a Redial Key Note For more information about the Redial functionality see Redial on page 69 Aastra Web UI 1 Click on Operation Programmable Keys 2 Select from Key 1 through Key 3 3 In the Type field select Redial 4 Click Save Settin...

Page 65: ...and BroadSoft Call managers The Conference key allows you to create conference calls when utilizing any one of the method above Configuring a Conference Key Note For more information with regards to creating conference calls see Conferencing Calls on page 76 Aastra Web UI 1 Click on Operation Programmable Keys 2 Select from Key 1 through Key 3 3 In the Type field select Conference 4 Click Save Set...

Page 66: ...UI you can reassign the Transfer key to any of the three programmable keys on the phone Configuring a Transfer Key Note For more information about transferring calls see Transferring Calls on page 73 Aastra Web UI 1 Click on Operation Programmable Keys 2 Select from Key 1 through Key 3 3 In the Type field select Transfer 4 Click Save Settings Transfer Key ...

Page 67: ...For more information about changing the behavior of incoming Intercom calls see the section Incoming Intercom Call Features on page 120 Aastra Web UI 1 Click on Operation Programmable Keys 2 Select from Key 1 through Key 3 3 In the Type field select Icom 4 Click Save Settings IP Phone UI 1 Press the Icom key 2 Enter the extension number of the person you want to intercom 3 After a beep tone your p...

Page 68: ...Administrator for more information Configuring a Services Key Using the Services Key Aastra Web UI 1 Click on Operation Programmable Keys 2 Select from Key 1 through Key 3 3 In the Type field select Services 4 Click Save Settings IP Phone UI 1 Press the Services key Note Additional options may display in the Services Menu if setup by your System Administrator Contact your Adminis trator for more i...

Page 69: ... UI 1 Click on Operation Programmable Keys 2 Select from Key 1 through Key 3 3 In the Type field select Phone Lock 4 Click Save Settings Note You can lock unlock the phone using the new key you just configured using the Aastra Web UI at the path Operation PhoneLock or using the Phone Lock option on the IP phone UI at the path Options Phone Lock For more information about using the lock unlock feat...

Page 70: ...Paging RTP Settings For more information about Group Paging and how it works and to specify multicast addresses see Group RTP Paging on page 122 Configuring a Paging Key Aastra Web UI 1 Click on Operation Programmable Keys 2 Select from Key 1 through Key 3 3 In the Type field select Paging 4 In the Value field enter a multicast IP address and a port number for the Paging key When you press this ke...

Page 71: ...nore any incoming pages For incoming Paging the phone uses the Intercom configuration settings The incoming Page is dependant on the Allow Barge In parameter setting and the Idling On Call state IP Phone UI 1 On the IP phone press the key you configured for Paging The phone opens a multicast RTP session and an outgoing OR incoming phone screen displays 2 Press the Drop key to end the multicast RTP...

Page 72: ...te key allows you to delete items in Directory Callers List and Redial List Use the following procedure to configure a key as a Delete key in the Aastra Web UI Configuring a Delete Key Aastra Web UI 1 Click on Operation Programmable Keys 2 Select from Key 1 through Key 3 3 In the Type field select Save 4 Click Save Settings Aastra Web UI 1 Click on Operation Programmable Keys 2 Select from Key 1 t...

Page 73: ...lowing procedure to delete a key s functionality on the 6863i IP phone Setting a None Key Aastra Web UI 1 Click on Operation Programmable Keys 2 Select from Key 1 through Key 3 3 In the Type field select None 4 Click Save Settings The key function is deleted from the IP phone memory ...

Page 74: ... Dialpad option is on as soon as you press the first digit on the keypad the phone automatically selects the next available line go off hook and dial as digits are pressed Using Handsfree Speakerphone The handsfree feature allows you to speak to someone without using the handset Note After dialing the number the phone has a short delay before sending the call To send the call immediately you can p...

Page 75: ...selected entries to the Directory You can also dial out directly using a displayed entry in the Redial List Accessing the Redial List IP Phone UI 1 Press the configured Redial key to access the Redial List The information for your most recent call is displayed Note To redial the last called number press the Redial key again 2 Use 2 and 5 to scroll through the list to view the other numbers 3 To di...

Page 76: ... IP Phone UI 1 Press the configured Redial key 2 Press 2 and 5 to find the item you want to delete 3 Press the configured Delete Key 4 Press the Delete Key again at the prompt to erase the item IP Phone UI 1 Press the configured Redial key 2 Press the configured Delete key 3 Press the 4 Delete All key at the prompt to erase all items Note If you place a muted call on hold the phone automatically t...

Page 77: ...ot answer the call the caller goes to voicemail if configured for your extension Sending an Incoming Call to Voicemail You can send an incoming call directly to voicemail without answering the call To do this press without picking up the handset If you are already on the phone your incoming call should go directly to voicemail Your phone screen dis plays a voicemail icon along with the number of w...

Page 78: ...or your system The call line appearance light for the line you are on flashes to indicate that you are still connected Automatic Hold When juggling between calls you do not have to press the key to go from one call to the next The phone auto matically puts your current call on hold as soon as you press a new line call appearance key If you have more than one call on hold you can reconnect to a hel...

Page 79: ...the option to consult with the person you are transferring the call to before you complete the transfer To do this remain on the line until the receiving party answers the call After consulting with the receiving party you can either complete the transfer or cancel the transfer to go back to the original call Direct Transfer The 6863i IP phone provides a convenient direct method of transferring an...

Page 80: ...onsultative transfer a To complete a blind transfer press the programmed Transfer key again before the receiving end answers b To complete a consultative transfer press 4Dial to dial out and remain on the line to speak with the Party 2 before eitherpressingtheprogrammedTransferkeyor key orhangingupthehandsettotransferParty1toParty2 1 Ensure you are on an active call with the party you wish to tran...

Page 81: ... end phone displays a Call Transferred screen when a call is transferred and the far end call is dropped The following is the Call Transferred screen on the 6863i phone 1 Connect to Party 1 if not already connected Party 1 is the party you want to transfer 2 Press the programmed Transfer key 3 Press the programmed Directory key and select a contact 4 To complete a blind transfer press the programm...

Page 82: ...re to create a conference call using local conferencing Note Your System Administrator can set your Conference key to speed dial a specific number Contact your System Admin istrator for more information IP Phone UI 1 When you begin a conference you are the first party in the conference Party 1 Pickup the handset or press the key A line opens up 2 Call Party 2 by dialing their number or answer an i...

Page 83: ... the 4Drop key IP Phone UI 1 Ensure you are on an active call with one of the parties with whom you wish to create a conference the other party should be placed on hold 2 Press the 3 or 4 navigation keys to scroll to the party you wish to conference in 3 Press the programmed Conference key The two parties will connect with you to form a conference call IP Phone UI Note When Centralized Conferencin...

Page 84: ...3 To add more parties repeat steps 8 through 12 Note The 6863i is limited to 2 conferences a single conference each on lines 1 and 2 1 Start Conference 1 using the procedures in the previous section Setting Up a Conference and Adding Multiple Parties for Sylantro and BroadSoft Call Managers 2 When you are finished adding all required parties to Conference 1 press an available Line key to start Con...

Page 85: ... 3 Leave key on the phone Your phone leaves the 3 way conference but the remaining parties are still connected to the conference Ending Calls To end a call you first need to connect or reconnect to the call if not already connected for example if your caller is on hold Press to end the call If connected through the handset you can also place the handset back on hook to end the call Note The Caller...

Page 86: ...y Delete entries from the Directory Copy entries to the Directory Note For information on how to configure a Directory key see Directory Key on page 56 IP Phone UI 1 Press the programmed Directory key The Directory displays the number of entries in your list If the Directory is empty Directory Empty Use Save to add is displayed 2 You can access entries by pressing 2 and 5 to scroll through the lis...

Page 87: ...kspace and erase a mistake press 3 The Line prompt displays The default is Line 1 5 If you want to save the new Directory entry to use Line 1 press 4Save to save the new entry to the Directory If you want the new entry to use a different line use the 2Change key to select a different Line and press 4Save The new entry you added is saved to the Directory IP Phone UI 1 Press the programmed Directory...

Page 88: ...key 2 Press 2 and 5 to find the entry you want to delete 3 Press the programmed Delete key The DELETE again to erase this item prompt displays 4 Press the programmed Delete key again at the prompt to erase the entry IP Phone UI 1 Press the programmed Directory key 2 Press the programmed Delete Key The DELETE again to erase all items prompt displays 3 Press the programmed Delete key again to erase ...

Page 89: ...at you want to save to your Directory 3 Press the programmed Save key 4 Press the programmed Directory key to save the number you selected to the Directory If the name is displayed with the number both are saved to the Directory If no name is displayed you can enter the name using the keypad IP Phone UI 1 Press the programmed Redial List key 2 From the Redial List scroll through the list to find t...

Page 90: ...ectory 2 In the Directory field click on Save As A download window displays 3 Click OK 4 Enter the location on your computer where you want to download the Directory and click Save The directorylist csv file downloads to your computer 5 Use a spreadsheet application to open and view the directorylist csv file ...

Page 91: ...e Callers List Notes When the Callers List is full the oldest call records are deleted to accommodate the information of new callers If the telephone number of an incoming or outgoing call matches a number that you have programmed with a name in the Directory the Callers List display the same name and number Icon Description Indicates an unanswered call in the Callers list Indicates an answered ca...

Page 92: ...findtheentryyouwanttoedit Press2toviewthemostrecentcall or5toseetheoldestcallonyourlist 3 Press any key on the keypad to begin editing 4 To move the cursor one digit to the right press 4 To erase one digit to the left of the cursor press 3 5 To dial the displayed number press lift the handset or press any Line keys IP Phone UI 1 Press the programmed Callers List key 2 Press 2 and 5 to find the ite...

Page 93: ...Calls Downloading the Callers List to Your PC You can download the Callers List to your PC for viewing using the Aastra Web UI When you download the Callers List the phone stores the callerlist csv file to your computer in comma separated value CSV format You can use any spreadsheet application to open the file for viewing The following is an example of a callerlist csv file in a spreadsheet appli...

Page 94: ...tra Web UI Aastra Web UI 1 Click on Operation Directory 2 In the Callers List field click on Save As A download window displays 3 Click OK 4 Enter the location on your computer where you want to download the Callers List and click Save The callerslist csv file downloads to your computer 5 Use a spreadsheet application to open and view the Callers List ...

Page 95: ... Custom DND performs according to the mode you set You can then configure a DND key for the phone using the Aastra Web UI at the path Operation Programmable Keys You can enable and disable DND by toggling the key or by setting DND for a specific account at the path Basic Settings Account Configuration Once you enable DND DND On displays on the LCD for the applicable account The following describes...

Page 96: ...D key toggles the account in focus on the phone to on or off Phone default SetsDNDonforallaccountsonthephone DNDkeytogglesallaccountsonthephonetoonoroff Custom SetsthephonetodisplaycustomscreensafterpressingtheDNDkeythatlisttheaccount s onthephone The user can select a specific account for DND turn DND on for all accounts or turn DND off for all accounts Notes If there is only one account configur...

Page 97: ... enable disable each account or all accounts as appli cable If you selected Phone mode the first account allows you to change the DND status for all accounts Number and name of accounts that display to this screen are dependant on the number and name of accounts configuredonthephone OnlyyourAdministratorcancreateaccountsforyourphone ContactyourAdministrator for more information 6 Click Save Settin...

Page 98: ...Mode Notes If there is no DND key configured or if it is removed DND is disabled on the IP phone If there is only one account configured on the phone then the mode setting is ignored and the phone behaves as if the mode was set to Phone Using the Aastra Web UI if you change the DND key mode to Phone all accounts synchronize to the current setting of Account 1 IP Phone UI 1 Use the 3 and 4 navigati...

Page 99: ... a check mark Account 2 has DND disabled as indicated by an X Items 3 and 4 allow you to disable or enable DND on all accounts respectively 3 Use the 4 Change key to enable or disable DND for a specific account or to enable disable DND for all accounts After making the change press 3 Done and then Confirm to save the change Pressing 0 Cancel cancels the attempted change DND John Smith Done Change ...

Page 100: ...u to set the same CFWD configuration for all accounts All Busy and or No Answer When you configure the initial account the phone applies the configuration to all other accounts In the Aastra Web UI only the account you configured is enabled All other accounts are grayed out but set to the same configuration Using the Aastra Web UI if you make changes to that initial account the changes apply to al...

Page 101: ...he configuration to all other accounts In the Aastra Web UI only the account you configured is enabled All other accounts are grayed out but set to the same configuration UsingtheAastraWebUI ifyoumakechangestothatinitialaccount thechangesapplytoallaccounts on the phone Custom The Custom mode allows you to configure CFWD for a specific account or all accounts You can configure a specific state All ...

Page 102: ...different specified number such as a cell phone number 6 For each account in the Value field enter the phone number for which you want the incoming calls to forward to if the phone is in the specified state If using the Account mode or Custom mode you can enter different phone numbers for each account Notes If you selected Account mode in Step 2 you can enable disable each account or all accounts ...

Page 103: ...lt is 3 When using the Account mode or Custom mode you can enter a different number of rings for each account If you use the Aastra Web UI to change the Call Forward Key Mode to Phone all accounts synchronize to Account 1 8 Click Save Settings The changes takes affect immediately without a reboot Notes If there is no CFWD key configured on the phone or it is removed you can still enable CFWD via t...

Page 104: ...ve account to the specified number Busy Forwards incoming calls to a specified number if DND has been enabled for that account OR if the account is currently engaged in another call No Answer Forwards incoming calls to a specified number if the call has not been answered for the specified number of rings Note If CFWD All CFWD Busy and CFWD No Answer are all enabled and or if the account has DND en...

Page 105: ...FF 6 Press 4Set to save the change 7 In the CFWD State screen press the 2 navigation keys to scroll to the CFWD Number screen and press 4Change 8 Enter a phone number to apply to the current state in focus When the phone is in the state you specified and a call comes into the phone it forwards the call to the number you specify 9 Press 4Set to save the change CFWD State Screen Cfwd All Use to view...

Page 106: ...ardisconfiguredonthephone thephoneringsthenumber of times you specify in the No Rings screen and then forwards the call if there is no answer 12 Press 4Set to save the change 13 Press 3Done to save all your changes Each time you press 3 Done the following screen displays 14 Press Confirm to confirm the change s each time the Apply Changes screen displays All changes are saved to the phone CFWD No ...

Page 107: ...s on the phone All Forwards all incoming calls for the respective account to the specified number Busy Forwards incoming calls to a specified number if DND has been enabled for that account OR if the account is currently engaged in another call No Answer Forwards incoming calls to a specified number if the call has not been answered for the specified number of rings Note If CFWD All CFWD Busy and ...

Page 108: ... Off 6 Press the 4Set key to save the change 7 In the CFWD State screen press the 2 navigation key to scroll to the CFWD Number screen and press 4Change 8 Enter a phone number to apply to the current state in focus When the phone is in the state you specified and a call comes into the phone it forwards the call to the number you specify 9 Press 4Set to save the change CFWD State Screen Cfwd All Us...

Page 109: ...orwardisconfiguredonthephone thephoneringsthenumber of times you specify in the No Rings screen and then forwards the call 12 Press 4Set to save the change 13 Press 3Done to save all your changes Each time you press 3Done the following screen displays 14 Press Confirm to confirm the change s each time the Apply Changes screen displays All the same changes are saved to all accounts on the phone CFW...

Page 110: ...lls for the respective account to the specified number Busy Forwards incoming calls to a specified number if DND has been enabled for that account OR if the account is currently engaged in another call No Answer Forwards incoming calls to a specified number if the call has not been answered for the specified number of rings Note If CFWD All CFWD Busy and CFWD No Answer are all enabled and or if th...

Page 111: ...the 4Set key to save the change 7 In the CFWD State screen press the 2 navigation key to scroll to the CFWD Number screen and press 4Change 8 Enter a phone number to apply to the current state in focus When the phone is in the state you specified and a call comes into the phone it forwards the call to the number you specify 9 Press 4Set to save the change CFWD State Screen Cfwd All Use to view Cfw...

Page 112: ...allforwardisconfiguredonthephone thephoneringsthenumber of times you specify in the No Rings screen and then forwards the call 12 Press 4Set to save the change 13 Press 3Done to save all your changes Each time you press3 Done the following screen displays 14 Press Confirm to confirm the change s each time the Apply Changes screen displays All changes are saved to the phone for all accounts CFWD No...

Page 113: ...press on your phone generates two tones of specific frequencies One tone is generated from a high frequency group of tones and the other from a low frequency group If you enable the Display DTMF Digits parameter the digits you are dialing from the keypad or from a programmable key display to the IP phone s LCD display This parameter is disabled by default no digits display when dialing You can ena...

Page 114: ...en you are on an active call and a new call comes into the phone You can configure this feature using the Aastra Web UI Configuring Call Waiting Tone Aastra Web UI 1 Click on Basic Settings Preferences General 2 Acallwaitingtoneisenabledbydefault Ifrequired disablethe PlayCallWaitingTonefieldbyuncheckingthecheck box 3 Click Save Settings ...

Page 115: ...hen there is a message waiting on the IP phone You can configure this feature using the Aastra Web UI Configuring Stuttered Dial Tone Aastra Web UI 1 Click on Basic Settings Preferences General 2 Stuttered dial tone is enabled by default If required disable the Stuttered Dial Tone field by unchecking the check box 3 Click Save Settings ...

Page 116: ...L application arrives to the phone If your System Administrator has set a value for this feature in a custom XML application or in the configuration files the value you set in the Aastra Web UI overrides the Administrator s setting Setting and saving the value in the Aastra Web UI applies to the phone immediately Configuring XML Beep Support Aastra Web UI 1 Click on Basic Settings Preferences Gene...

Page 117: ...nds field at the path Basic Settings Preferences General The default time is 5 seconds for each message to display before scrolling to the next message You can increase or decrease this time as required Setting and saving the value in the Aastra Web UI applies to the phone immediately Configuring Status Scroll Delay Aastra Web UI 1 Click on Basic Settings Preferences General 2 Enter a value in the...

Page 118: ... the phone switches focus to the ringing line to enable the user to see who is calling them You can turn off this functionality so that the phone stays focused on the connected call You can do this using the Switch Focus to Ringing Line parame ter in the Aastra Web UI Configuring Switch Focus to Ringing Line Using the Aastra Web UI Aastra Web UI 1 Click on Basic Settings Preferences General 2 The ...

Page 119: ...ld on Line 1 When this feature is disabled a ring splash is heard when the active call hangs up and there is still a call on hold You can enable or disable this feature using the Call Hold Reminder During Active Calls parameter in the Aastra Web UI Configuring Call Hold Reminder During Active Calls Aastra Web UI 1 Click on Basic Settings Preferences General 2 The Call Hold Reminder During Active C...

Page 120: ...splash is audible You can enable or disable this feature using the Call Hold Reminder parameter in the Aastra Web UI Configuring Call Hold Reminder Aastra Web UI 1 Click on Basic Settings Preferences General 2 The Call Hold Reminder field is disabled by default To enabled this field check the box When this feature is enabled the reminder ring splash timer starts as soon as you put a call on hold e...

Page 121: ... call You can enable or disable this feature in the Aastra Web UI Configuring Call Waiting Tone Period Aastra Web UI 1 Click on Basic Settings Preferences General 2 In the Call Waiting Tone Period field enter a time period in seconds that the call waiting tone will be audible on an active call when another call comes in Default is 0 seconds When enabled the call waiting tone plays at regular inter...

Page 122: ...he phone switches back immediately after the call ends Transfer For incoming or outgoing calls the current behavior is that the same line used to transfer the call does not change For incoming calls the phone switches back immediately after the call transfers Park The phone switches back immediately after the call ends Voicemail The phone switches back immediately after the call ends Redial The ph...

Page 123: ...lid values are None disables the preferred line focus feature 1 and 2 For example if you set the preferred line to 1 when a call incoming or outgoing ends on the phone on any line the phone switches focus back to Line 1 3 In the Preferred Line Timeout field enter the amount of time in seconds that the phone switches back to the preferred line after a call incoming or outgoing ends on the phone or ...

Page 124: ...sing the key rejects calls coming into the phone while you are on an active call When you disable this parameter pressing the key hangs up the active call If you disable this feature and the phone receives another call when an active call is already present the 6863i displays 2Ignore on the LCD For the 6863i you must use the 2 navigation key to ignore the call Configuring Goodbye Key to Cancel Inc...

Page 125: ...2 If you configure the MWI LED for all lines the LED illuminates if a voicemail is pending on any line on the phone lines 1 and 2 You configure the MWI using the Aastra Web UI Configuring Message Waiting Indicator Aastra Web UI 1 Click on Basic Settings Preferences General 2 The Message Waiting Indicator Line field is set to all lines by default If required change the setting to a specific line by...

Page 126: ... before answering the intercom call If Auto Answer is disabled the phone treats the incoming intercom call as a normal call Auto Answer and Play Warning Tone are enabled by default Microphone Mute You can mute or unmute the microphone on the IP phone for intercom calls made by the originating caller If you want to mute the intercom call you enable this feature If you want to unmute or hear the int...

Page 127: ...ncoming intercom call as a normal call 3 The Microphone Mute field is enabled by default The microphone is muted on the IP phone for Intercom calls made by the originating caller To disable this field uncheck the box 4 The Play Warning Tone field is enabled by default If Auto Answer is enabled the phone plays a warning tone when it receives in incoming intercom call To disable this field uncheck t...

Page 128: ...ption to accept ignore the call If the Allow Barge In parameter is enabled the RTP multicast call barges in and any existing calls are put on hold If an RTP multicast session already exists on the phone and the phone receives another incoming RTP multicast session the priority is given to the first multicast session and the second multicast session is ignored The behavior for the incom ing calls i...

Page 129: ...join a call but the account on the server does not have this functionality enabled an error message displays to the LCD on the phone The SCA call bridging feature is disabled by default on all phones Your Administrator can enable disable this feature if required Contact your System Administrator for more information Keys States and LED Behavior There are two call states on the phones that support ...

Page 130: ... usage information State Line LED for Local Caller ID for Remote Line LED for Remote Caller ID for Remote Idle Off N A Off N A Seized Solid Green None Solid Red None Progressing outgoing call Solid Green Called Party Solid Red None Alerting incoming call Flashing Red N A N A N A Active Solid Green Far end Solid Red Far end Held Slow Flashing Green Far end Slow Flashing Red Far end Hold private Slo...

Page 131: ...ons on where to find the IP address of your phone can be found in this guide in the section Finding Your Phone s IP Address on page 14 Why does my phone display the No Service message The phone displays the No Service message if the SIP settings have not been set up correctly Contact your System Administrator for more information How do I change my user password You can change the user password fr...

Page 132: ...mages and or long distance charges which result from unauthorized and or unlawful use Aastra shall not be liable for any incidental or consequential damages including but not limited to loss damage or expense directly or indirectly arising from the customer s use of or inability to use this product either separately or in combination with other equipment This paragraph however shall not apply to c...

Page 133: ...is to be provided with all products returned for warranty repairs Exclusions Aastra does not warrant its products to be compatible with the equipment of any particular telephone company This war ranty does not extend to damage to products resulting from improper installation or operation alteration accident neglect abuse misuse fire or natural causes such as storms or floods after the product is i...

Page 134: ...ods or the supply of equivalent goods or ii the repair of the goods or iii the payment of the cost of replacing the goods or of acquiring equivalent goods or iv the payment of the cost of having the goods repaired 1 2 Clause 1 1 is not intended to have the effect of excluding restricting or modifying a the application of all or any of the provisions of Part 5 4 of Schedule 2 to the Competition and...

Page 135: ...asmania AU Melbourne AU Sydney AU Broken Hill AU Brisbane AU Lindeman AU Adelaide AU Darwin AU Perth AW Aruba AZ Baku CET GST AST AST CET AST ART BST CET LHS EST EST EST CST EST EST CST CST WST AST AZT BA Sarajevo BB Barbados BE Brussels BG Sofia BM Bermuda BO La Paz BR Noronha BR Belem BR Fortaleza BR Recife BR Araguaina BR Maceio BR Sao Paulo BR Cuiaba BR Porto Velho BR Boa Vista BR Manaus BR Ei...

Page 136: ...penhagen DM Dominica DO Santo Domingo CET CET AST AST EE Tallinn ES Madrid ES Canary EET CET WET FI Helsinki FJ Fiji FK Stanley FO Faeroe FR Paris EET NZT FKS WET CET GB London GB Belfast GD Grenada GE Tbilisi GF Cayenne GI Gibraltar GP Guadeloupe GR Athens GS South Georgia GT Guatemala GU Guam GY Guyana GMT GMT AST GET GFT CET AST EET GST CST CST GYT HK Hong Kong HN Tegucigalpa HR Zagreb HT Port ...

Page 137: ...lo NR Nauru NU Niue NZ Auckland NZ Chatham CST CET CET NRT NUT NZS CHA OM Muscat GST PA Panama PE Lima PL Warsaw PR Puerto Rico PT Lisbon PT Madeira PT Azores PY Asuncion EST PES CET AST WET WET AZO PYS RO Bucharest RU Kaliningrad RU Moscow RU Samara RU Yekaterinburg RU Omsk RU Novosibirsk RU Krasnoyarsk RU Irkutsk RU Yakutsk RU Vladivostok RU Sakhalin RU Magadan RU Kamchatka RU Anadyr EET EET MSK...

Page 138: ...4 2014 TR Istanbul TT Port of Spain TW Taipei EET AST CST UA Kiev US Eastern US Central US Mountain US Pacific US Alaska US Aleutian US Hawaii UY Montevideo EET EST CST MST PST AKS HAS HST UYS VA Vatican CET YU Belgrade CET Time Zone Name Time Zone Code ...

Page 139: ...d 109 dialing a number 68 dialpad live 20 Directory key 56 57 58 59 60 directory key 56 57 58 59 60 directory downloading to PC 83 directory downloading to phone 84 DND key 45 DND enabling disabling 89 94 documentation 1 E empty key 66 67 F Flash key 48 G getting started 6 goodbye key 4 Goodbye key cancels incoming call 118 configuring 118 group RTP paging 122 H hold key 4 I idle screens 7 incompl...

Page 140: ...akerphone using 68 speeddial configuring key for 39 configuring prefix for 39 creating from Keypad Speeddial in Web UI 42 creating from phone keypad 40 creating from programmable key in Web UI 42 creating from Speeddial Edit Option 41 editing 43 speeddial Xfer 54 Speeddial Xfer key 54 Sprecode key 49 star codes 124 starting up the phone 6 status scroll delay 111 switch UI focus to ringing line 112...

Page 141: ...and or unlawful use While every effort has been made to ensure accuracy Aastra will not be liable for technical or editorial errors or omissions contained within this documentation The information contained in this documentation is subject to change without notice Copyright 2014 Mitel Networks Corporation www aastra com ...

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