M
M
Chapter 6, Troubleshooting
36
Aastra – 2711-001
Problem
Possible Solution(s)
how do I use them?
•
Customized features
•
Callers List
•
Directory
•
Voicemail
See the “Services” in Chapter 5 for more information about
the options available under "Services".
How do I find the IP
address of my phone?
See Chapter 2 for instructions on how to find the IP address
of your phone.
How do I change my User
Password?
Step
Action
1.
Press the
Options
button on the phone to enter
the Options List.
2.
Select
User Password
.
3.
Enter the current user password.
4.
Enter the new user password.
5.
Re-enter the new user password.
6.
Press
Enter
to save the new password. A
message, "Password Changed" displays on the
screen.
Why does my phone
display "Bad Encrypted
Config"?
The IP phone displays "Bad Encrypted Config" because
encrypted configuration files are enabled but the decryption
process has failed.
Report this error to your system administrator.
Why does my phone
display the “No Service”
message?
The phone displays the “No Service” message if the SIP
settings have not been set up correctly.
Contact your system administrator for more information.
How do I restart the IP
phone?
Step
Action
1.
Press the
Options
button on the phone to enter
the Options List.
2.
Use
to scroll down to
Phone Status
.
3.
Press Show or
.
4.
Use
to scroll down to
Restart Phone
.
5.
Press Show or
.
Summary of Contents for 480I SIP IP PHONE
Page 1: ......
Page 2: ...M M Proprietary and Contents Section ii Aastra 2711 001 ...
Page 6: ...M M Proprietary and Contents Section vi Aastra 2711 001 ...
Page 14: ...M M About This Publication xiv Aastra 2711 001 ...
Page 26: ...M M Chapter 3 Keys and Functions 12 Aastra 2711 001 ...
Page 48: ...M M Chapter 5 Additional Features 34 Aastra 2711 001 ...
Page 52: ...M M Chapter 6 Troubleshooting 38 Aastra 2711 001 ...
