Aastra 480I CT User Manual Download

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IP Phone User Guide

Troubl

eshooting S

lutions

5. Click

to save your

changes.

For information on how to access
the Aastra Web UI, go to the sec-
tion

"Accessing the Aastra Web

UI"

page 4

. Administrators

should refer to the

Aastra SIP 480i/

480i CT/9112i/9133i IP Phone
Administration Guide

. for details.

Summary of Contents for 480I CT

Page 1: ...MODEL RELEASE 1 4 41 000124 00 08 USER GUIDE...

Page 2: ...awful use While every effort has been made to ensure accuracy Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation The information conta...

Page 3: ...e translate or reduce to electronic medium or machine readable form or language derive source code with out the express written consent of the Seller and its Suppliers or dissemi nate or otherwise dis...

Page 4: ......

Page 5: ...alls 16 Conferencing Calls 17 Picking up Calls 18 Ending Calls 19 Call Forwarding 19 Park Calls Pick Up Parked Calls 21 Additional Features 26 Star Codes 26 Services 26 Suppressing DTMF Playback 31 Ri...

Page 6: ...i CT Cord less Handset 50 Pre dialling a Number 50 Using a Headset 50 Receiving Calls 50 Call Privacy 50 Ending Calls 51 Pairing and Unpairing Cordless Handset to Base 52 Pairing Handset 52 Unpairing...

Page 7: ...gurations administrators should refer to the Aastra SIP 480i 480i CT 9112i 9133i IP Phone Administration Guide Documentation Aastra 480i CT Installation Guide installation and set up instructions gene...

Page 8: ...uplex speakerphone for handsfree Built in two port 10 100 Ether net switch which lets you share a connection with your com puter Inline power support which eliminates power adapters General Requiremen...

Page 9: ...level options For more information on these options administrators should refer to the Aastra SIP 480i 480i CT 9112i 9133i IP Phone Administration Guide Aastra Web UI You can access specific configura...

Page 10: ...Status window is read only Operation The Operation section provides the following options User Password Allows you to change user password Softkeys and XML Allows you to set up to 20 softkeys for a sp...

Page 11: ...ons and lights can represent physical lines or calls for your extension By pressing a line call appearance button you connect to the line or a call it represents The line call appearance light indicat...

Page 12: ...one For more information on your system s star codes please refer to the documentation for the system you are using Softkeys Your 480i CT has 6 softkeys 3 on either side of the phone s display These s...

Page 13: ...and have equivalent status to the line call appearance lights of the hard keys on the phone The following table provides a description for each icon Mon Apr 17 11 30pm Joe Smith 1101 Line 5 Line 6 Lin...

Page 14: ...isplay By using the r and s navigation keys you can access the same functionality as the Previous and Next softkeys Softkeys as Customized Speeddials You can set up custom softkeys as speeddials Speed...

Page 15: ...ith the handset off hook Note The Broadworks BLF feature is not the same as the Broadworks Shared Call Appearance SCA feature and does not permit call control over the monitored extension If you set a...

Page 16: ...d Park Pickup Keys The IP phone including the 480i CT handset have a park and pickup call feature that allows you to park a call and pickup a call when required There are two ways a user can configure...

Page 17: ...es for each softkey display enabled To disable a state you uncheck the box for that operational state The IP phone idle screen condenses the softkeys For example if you set softkey 12 as the following...

Page 18: ...If in speaker headset audio mode press d to switch between handsfree and headset When the handset is on hook press d to disconnect a hands free call When handsfree is on the speaker light turns on Usi...

Page 19: ...gnal to the caller By default the microphone is OFF and auto answer is ON Note Your system administrator can configure outgoing Intercom calls using the Icom button Con tact your system administrator...

Page 20: ...r handsfree The speaker light will flash slowly and the text Mute will appear on the screen You will still be able to hear the caller but they will not hear you To toggle mute on or off press a Note I...

Page 21: ...ss the Answer softkey or the line call appearance button for the incoming call Press d f for handsfree or headset operation The setting you have selected in the Options List for Audio Mode will determ...

Page 22: ...ally put your current call on hold as soon as you press a new line call appearance button Retrieving a Held Call If you have more than 1 call on hold you can scroll through the held call information b...

Page 23: ...to 3 parties including yourself in a conference call Note Your system administrator can set your conference key to speed dial a specific number Contact your system administrator for more information...

Page 24: ...nce button for that call 2 Press N if you do not wish to pickup a call This cancels the call pickup procedure Enabling Disabling Microphone and Auto Answer Use the following procedure to enable disabl...

Page 25: ...gure for call forwarding Setting Call Forwarding Use the following procedure to configure phone wide call forwarding 1 Press on the phone to enter the Options List 2 Select Call Forward 3 Enter the Ca...

Page 26: ...nges are dynamic and are immedi ately applied to the phone For Per Line Call Forward Settings not applicable to the 9112i 1 Select a line to set Call Forward ing on 2 In the Mode field select the mode...

Page 27: ...arking and picking up a call using the Aastra Web UI at Basic Settings Preferences By entering the appropriate value in the Park Call and Pickup Parked Call fields you tell the phone where to park a l...

Page 28: ...ftkey as Park or Pickup and then specify a customized label to display on the Phone UI specify a value specify which line to use specify the state of the park and or pickup keys On the IP phone UI the...

Page 29: ...end on the server in your network Asterisk BroadWorks Sylantro ININ PBX See the table Park Pickup Call Server Configuration Val ues on page 21 Configuring Park Pickup of Programmable Configuration Use...

Page 30: ...ed call Park a Call 1 While on a live call press the Park softkey 2 Perform the following for your specific server If the call is parked successfully the response is either a greeting voice confirming...

Page 31: ...rom the 480i CT Base Station Pickup a Parked Call 1 Pick up the handset on the phone 2 Enter the extension number where the call was parked 3 Press the Pickup softkey If the call pick up is successful...

Page 32: ...The Customized Features option on the Services menu allows you to select applications created by your system administrator such as weather and traffic reports contact information company info stock qu...

Page 33: ...ne to display the Services menu or Press the s key to enter the Callers List directly skip to step 3 2 From the Services menu select Callers List 3 Use the r and s to scroll through the line items in...

Page 34: ...nanswered calls increment the phone numbers associated with the calls are stored in the Callers List The user can access the Callers List and clear the call from the list Once the user accesses the Ca...

Page 35: ...for viewing The following is an example of a Directory List in a spreadsheet application The file displays the name phone number and line number for each Directory entry Server to IP Phone Download Y...

Page 36: ...e handset press the d f hands free key or press the Dial soft key 10 To exit the Directory List press the Quit softkey Voicemail The Voicemail feature on the 480i CT IP phone allows you to use a line...

Page 37: ...k is disabled and you press a softkey the IP phone dials the stored number and displays each digit as dialed in the LCD window When the suppression of DTMF playback is enabled the IP phone dials the s...

Page 38: ...ts you can configure on the IP phones are US Default alsousedin Canada United Kingdom Italy Germany France Europe generic tones Australia When you configure the country s tone set the country specific...

Page 39: ...u 10 Press r again to return to the Main Menu The message confirmed dis plays in the window The ring tone and tone set you select is immediately applied to the IP phone global configuration only 1 Pre...

Page 40: ...tered dial tone on the IP phones 1 Click on Basic Settings Preferences General 2 Stuttered dial tone is enabled by default If required disable the Stuttered Dial Tone field by unchecking the check box...

Page 41: ...onds 1 Press the key to enter the Options List when the phone is not in use 2 Use the scroll keys and to scroll to the Language option 3 Press r to select the Lan guage option 4 Use the scroll keys an...

Page 42: ...key will quit the Menu and return to the idle mode or call mode Intercom The 480i CT supports intercom function between a 480i CT base and any of its paired cordless handsets and vice versa Pressing S...

Page 43: ...n number 1 Press 2 Navigate to Custom Name or press 4 3 Press the Change softkey 4 Press the Edit softkey If a custom name already exists the Delete softkey will be presented 5 Using the keypad type o...

Page 44: ...ey lock ON or OFF The screen will display Key lock On or Key lock Off confirmed Pressing the y key will return you to the main idle display screen Note You can activate the Key Lock Off or On by press...

Page 45: ...y Handset UI Key Function Description Default for Line 1 Line 1 key Selects line one Handset Key 1 Line 2 Line 2 key Selects line two Handset Key 2 Line 3 Line 3 key Selects line three Handset Key 3 L...

Page 46: ...back on hook Duplicate functions can exist in the feature key as there is no filtering or duplicate checking done on the handset or the base If no line keys are programmed for the feature key the hand...

Page 47: ...field 2 At the prompt enter your user name and password and click Note For a user the default user name is user and the password field is left blank 3 Click on Operation Handset Keys 4 Select the han...

Page 48: ...nk h Feature Key Activation Indicates the phone is off hook or a call is in progress p Silent Alerter Silent alerter activated b Ringer Volume This icon is available only when the phone is in idle mod...

Page 49: ...ld call reminder tone will be played in the form of a short ring burst flash ring This handset is equipped with an auto hold feature While on an active call pressing any other line key will result in...

Page 50: ...following user feedback Flash Message Waiting Indicator Slow Flash Alerting Rapid Flash Mute intermittent Flash Hold Intermediate Solid On an active call Battery Charging The handset is powered by a n...

Page 51: ...current volume level In absence of a PBX the receiver volume returns to the default setting after each call However the PBX directive can direct the handset default to the volume To adjust the ringer...

Page 52: ...e 1 key allow URI and IP address data entry Note To enter the dot period in the IP address format the star key is used when in numeric 123 editing mode Alternatively in text abc or ABC editing mode us...

Page 53: ...he idle mode as shown below 2 Press the Add soft key 3 Enter the Number Address information Please refer to 45 4 Press Save to advance to the name entry screen 5 Enter a name for the Number Address in...

Page 54: ...ked as old and do not show up in the new item count or in the new item scroll list Once in the list items are displayed as shown in the next figure The above screen shows the item number the name and...

Page 55: ...from Callers List From the Options softkey of the Callers List scroll to the Delete item and press the Select softkey The user is prompted to confirm the delete action by pressing the Delete softkey D...

Page 56: ...In the 480i CT multi handset system it is possible to connect several cordless handsets together with each other or with the base as extensions to a call This is just like an analog system with exten...

Page 57: ...ordless caller is on an external call he can press the Public feature key to make the call public At that point up to three other handsets can join in on the call If any of those joining handsets pres...

Page 58: ...ing 3 Select Pair Note If there are already 4 handsets paired to the base you will not be able to select the Pair option 4 On the 480i CT cordless handset press 5 Select 7 Hset pairing Note If the han...

Page 59: ...ring is only performed local to the device where the removal process was initiated If the unpairing is only successful from the local device the unpairing procedure will need to be completed from the...

Page 60: ...ir instead of Remove 7 Press the softkey for Remove Upon success or failure of unpairing one of the following screen will be displayed on the handset Successful Removal Attempt s Failed Removal Attemp...

Page 61: ...Check for any loose connections and that the phone has been installed properly For installation instructions please refer to the Installation and Setup section in the Aastra 480i Installation Guide p...

Page 62: ...cancel without restarting the phone press Cancel 1 Click on Operation Reset 2 Click 3 Click OK at the confirmation prompt How do I change my User Password You can change the user password from the IP...

Page 63: ...5 Click to save your changes For information on how to access the Aastra Web UI go to the sec tion Accessing the Aastra Web UI on page 4 Administrators should refer to the Aastra SIP 480i 480i CT 9112...

Page 64: ......

Page 65: ...n accident neglect abuse misuse fire or natural causes such as storms or floods after the telephone is in your possession Aastra Telecom shall not be liable for any incidental or consequential damages...

Page 66: ...574 1611 Outside North America contact your sales representative Note Repairs to this product may be made only by the manufacturer and its authorized agents or by others who are legally authorized Thi...

Page 67: ...tones stuttered 34 directory list downloading to server 29 limitations for 29 overview 29 using 29 Documentation 1 DTMF suppressing playback 31 I idle state 6 Intercom Key 13 Introduction 1 IP addres...

Page 68: ...tus Lights 59 T troubleshooting solutions 55 How do I change my user password 56 How do I find the IP ad dress of my phone 55 How do I restart the 480i CT IP phone 56 What are services and how do I us...

Page 69: ...his owner s manual and consulted the Troubleshooting section and still have problems please visit our website at www aastra com or call 1 800 574 1611 for technical assistance Aastra Telecom Inc 2005...

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