Aarrow Stove User Guide
3. Any claim under this guarantee must be made through the approved
Arada dealer where the stove was purchased and accompanied by proof
of purchase (e.g. a valid receipt). Stoves not purchased from an approved
Arada dealer will not be covered by this guarantee.
4. Your stove must be installed in the UK for this guarantee to be valid. Stoves
installed outside of the UK will not be covered by this guarantee.
5. Your stove must have been installed by a suitably qualified person and in
accordance with the manufacturer’s installation instructions. Stoves not
installed by a suitably qualified person or not installed in accordance with the
manufacturer’s installation instructions will not be covered by this guarantee.
6. Any claims under this guarantee shall not be valid where the installation of
the stove does not conform to all required building regulations and other
legislation in force at the time of purchase and where flue draw readings
have not been made to confirm a suitability of the flue. The manufacturer’s
decision as to whether this condition has been satisfied shall be final.
7. The guarantee does not cover damage caused to the stove through careless
handling or misuse or neglect of the appliance (misuse and neglect being
not following the manufacturer’s instructions and user guides in relation to
the stoves, including the use of non-recommended fuels).
8. The following consumable service items are not covered by this guarantee:
• Firebox linings
• Grate bars
• Fuel retainer
• Throat plate / FED plate / Baffle plate
• Gaskets
• Door glass
• Seals
• Associate parts
9. The guarantee does not cover damage caused by storing or using the
stove in a damp environment, defects or faults caused by local conditions
such as draught problems and chimney defects or corrosion caused
by condensation, damp or water ingress into the flue, chimney or the
surrounding of the stove.
10. The guarantee is only valid if the stove is serviced and checked annually by
a suitably qualified heating engineer, with documentation to be retained and
produced in the event of a claim being made.
11. The guarantee is only valid where any spare parts used are supplied
by Arada or an approved Arada dealer. The use of spares other than
those supplied by Arada Limited shall invalidate the guarantee. Parts can
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