Front Side
Size: 420 mm (W) x 297 mm (H)
Red Line
Mark are for Folding.
Not to be Printed
7
11
12
13
14
8
9
10
Safety Precautions
Electrical Safety
Even though this product is designed keeping highest safety standards in mind, there
are certain Do’s and Dont’s which need to be followed while using this product.
Power plug must be used with
a grounded 230 V outlet. It is
recommended to connect the product
to the power supply only with the plug
that is provided with the purifier.
Figure 4
230V
CAUTION
Product should be installed only by
A. O. Smith Company Authorised Service
Technician. Do not open the purifier
for cleaning the filters or for any part
replacements. This must be done only by
A. O. Smith Company Authorised Service
Technician.
Figure 5
CAUTION
Make sure that the feed water is tested
before installation. Do not install
the product if the TDS and Hardness
are more than that prescribed in the
recommended feed water conditions
(Refer
Page 12)
.
Figure 6
TDS
METER
Install the product away from direct
sunlight.
Figure 7
Do not connect hot water supply to the
purifier. Make sure that the inlet water
temperature to the purifier should be
between 5°C to 45°C.
Figure 8
Hot water
supply
CAUTION
Do not place any chemicals, thinner,
soap or any other cleaning items on
the purifier.
Figure 9
CAUTION
How to use
1. Turn
ON
the water connection
through the ball valve.
Figure 10
ON
2. Switch
ON
the power supply.
Figure 11
3. Turn the faucet knob in anti-clockwise
direction to dispense water from the
storage tank.
Figure 12
Faucet
Knob
Note:
•
Discard the first cycle of pure water, before you start using it for consumption.
•
Do not to drink water, if Buzzer beeps continuously. Switch OFF the Water Purifier and
call Customer Care Centre.
Troubleshooting
Your A. O. Smith Invi-U1 Water Purifier may not function at its desired capability if used
incorrectly. This may not necessarily mean that the product is faulty. For instances like
these, please follow the steps given below to troubleshoot the problem without the
help from a certified technician. If the problem still persists, please call Customer Care
Centre immediately.
Problems
Possible Cause(s)
Solution
Change in water taste
Filters may require
replacement.
Call Customer Care Centre
for Filters replacement.
Has the raw water quality
changed?
Call Customer Care
Centre.
Decreased flow of purified
water
Check whether the tap/
ball valve is closed.
Open the tap/ball valve.
Filters may be clogged or
damaged.
Call Customer Care Centre
for Filters replacement.
Less / No purified water.
Check whether there is
water supply in the tap.
If not, take the help of a
plumber to set it right.
Check whether tap/ball
valve is closed.
Open the tap/ball valve.
None of the above.
Call Customer Care
Centre.
Problems
Possible Cause(s)
Solution
Buzzer beeps
continuously and unit is
functioning.
UV lamp failure or
disconnected.
Switch OFF the Water
Purifier and call Customer
Care Centre.
Note:
Call Customer Care No. 1800-103-2468/1860-500-2468.
Technical Specifications
Model
A. O. Smith Invi-U1
Product Dimensions (H x D x W)
324 mm x 230 mm x 236 mm
Net Weight
5.1 kgs (approx.)
Gross Weight
6.5 kgs (approx.)
Purification technology
UV+SAPC
5 Stage Purifying Technology
Sediment SCB filter® + UV lamp +
Silver Activated Post Carbon
Material of construction for plastic parts
Food safe, non-toxic, engineering grade
plastics
Input Voltage
150 – 300 VAC, 50 Hz
Power rating (Max)
36 Watts
UV lamp Power Rating
11 Watts
Pressure Rating*
5 psi to 30 psi
Input water temperature
5°C to 45°C
* If input pressure exceeds 30 psi, a pressure reducing valve needs to be installed at the feed line. If the
pressure is lower than 5 psi, a booster pump needs to be installed. Ensure you buy them from A. O. Smith
Company Authorised Service Technician.
Recommended input Feed water quality for the optimum performance of your
product
Recommended Feed Water Quality
Parameter
Limits
Total Dissolved Solids (TDS)
Up to 200 ppm
Total hardness
Up to 120 ppm
Turbidity
Up to 5 NTU
Iron
0.3 ppm (max.)
Feed water pressure
5 psi to 30 psi
Feed water temperature
5°C to 45°C
Warranty Terms and Conditions
Product Warranty
A. O. Smith India Water Products Private Limited (“A. O. Smith or Company”) warrants
this Water Purifier (“product”) against the defects arising from faulty design,
workmanship and material subject to the following terms and conditions:
1. All electrical, functional parts and UV lamp are warranted for one (1) year from the
date of original purchase. UV lamp will be covered for any material damage and
malfunctioning, if TDS < 200 ppm and Hardness < 120 ppm.
2. The customer shall notify the Company promptly about any defects noticed and
give the Company or its representative adequate opportunity to inspect, test and
rectify. Customer shall handover the product, if necessary, with the Company
office/Authorised service provider along with invoice in the city where it was
purchased.
3. The customer shall notify the company if there is no pure water from the faucet.
The Company or its representative will inspect and recommend if any filters need
to be replaced.
4. The Company or its representative will be entitled to retain any defective parts
replaced under warranty on free of charge basis.
5. The Company’s liability under the warranty will be limited only to the product
and its defects which occur under conditions of normal operations, under proper
usage and maintenance. It excludes defects occurring due to abuse, faulty care,
maintenance, repair or alteration to the product or to its parts by unauthorised
personnel.
6. The Company’s liability under this warranty shall be limited to the first purchaser/
end user and will not apply to subsequent sale by original purchaser/end user.
However, repaired part(s) will be warranted for the remaining period of original
warranty term.
7. It is mandatory to provide the original bill/invoice copy along with duly
stamped warranty card at the time of any repair work being done by authorised
representative. Date of original purchase is determined by the date of the original
bill/invoice copy. However, if invoice/bill is not found with customer, customer data
with the Company records will be used to determine the date of original purchase
and will be treated as final. If details are not found from the Company records,
manufacturing warranty as per the product serial number will be used as date of
original purchase.
8. While A. O. Smith will make reasonable efforts to carry out repairs/replacement of
parts under warranty within reasonable time, it is expressly made clear that A. O.
Smith shall not be responsible to complete the said services within any specified
period of time.
9. In the event of any unforeseen circumstances, and spares are not being available,
the A. O. Smith’s prevailing depreciation rules will be binding on customer to
accept as commercial solution in lieu of repairs.
10. If an identical model is no longer available due to a change in law, regulation, or
standard, A. O. Smith will replace the product with one having a similar capacity
and input. In these instances, the customer will have the option of paying the
difference between what was paid for the original model and the new model with
the additional features, or receiving a refund of the portion of the purchase price
on a pro-rata basis allocable to the unexpired portion of the warranty. Company’s
decision will be final on repair, replacement or refund as aforesaid and Clause 11
and binding on the custom
11. Warranty is valid within Company Service Network coverage only. In case the
customer moves to a non-coverage area, customer needs to bring the product to
nearby services network location, Company shall not be responsible for providing
services to non-service network area.
12. Notwithstanding anything contained in this warranty terms, the Company shall
not be liable in case of failure to provide services under this warranty in case of any
force majeure event, i.e., due or attributable to any act of God, orders, restrictions
or regulation of Government, Central or State, war working conditions, hostilities,
riots, civil commotion, strike, lockout, labour trouble, explosion, insects, rodents or
any other cause or circumstance of whatsoever nature beyond the control of A. O.
Smith.
13. The customer will have no claim under this warranty in respect of any personal
injury, sickness, illness, death, property damage or consequential damages, arised
either directly or indirectly due to utilisation of product.
14. A. O. Smith reserves the right to make design and product changes or change the
specification at anytime without any obligation to prospective buyers or customers
or owners of products previously sold.
15. Warranty does not cover to any accessories provided by dealer or purchased by
customer.
16. Warranty does not cover;
•
Plastic, cosmetic parts and exterior finish.
•
Consumable parts such as filters.
•
If defect or fault is caused or occurred due to improper installation by the customer
or not installed as per A. O. Smith guidelines specified in product user manual.
•
If failure or damage due to plumbing or other arrangements like, usage of
pressure pump, extension of power supply board, non-compatible power socket
etc. connected to product. With regard to repairing the existing worn-out/
defective part(s) or replacing the same and ascertaining the presence of above
circumstances, the decision of A. O. Smith shall be final. In any such event, A. O.
Smith will submit a prior estimate for approval or bill for the work to be carried out
at the rate prevailing at that time.
•
If product is repaired by unauthorised personnel and usage of non recommended
parts or consumables.
•
If product serial number is missing or altered.
•
If damage is caused by pest infestation.
•
If the input water emits pungent smell.
•
If the input water is discoloured.
•
If product is used for commercial purpose.
•
It is recommended to keep the surroundings of the Water Purifier free from dust
and other foreign objects (like insects, cockroaches, ants and other pests), as any
damage occurring due to the ingress of these foreign objects will not be covered
under warranty.
17. All implied warranties and conditions under law, trade, custom or otherwise are
excluded and the warranty and remedies as provided herein-above are in lieu of all
other warranties and remedies to the extent permissible under
18. NOTWITHSTANDING ANYTHING ELSE TO THE CONTRARY, THIS IS CUSTOMERS SOLE
AND EXCLUSIVE WARRANTY. ALL OTHER WARRANTIES INCLUDING A WARRANTY
OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE ARE EXPRESSLY
DISCLAIMED. A. O. SMITH SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL,
INCIDENTAL, SPECIAL, PUNITIVE OR OTHER INDIRECT DAMAGES. TOTAL LIABILITY
ARISING AT ANYTIME SHALL NOT EXCEED THE PURCHASE PRICE PAID WHETHER
BASED ON CONTRACT, TORT, STRICT LIABILITY OR ANY OTHER LEGAL THEORY.
19. The warranty is issued at Bangalore, and courts at Bangalore shall have exclusive
jurisdiction over matters covered or flowing from this warranty.
20. Calls which are site related to e.g. plumbing, tap leakage, electricity (within
warranty period), etc. which is not related to do with product functionality, will be
charged to customer as per rate card*.
*Refer rate card www.aosmithindia.com
Post Warranty
1. The customer may be offered a yearly Service Contract (PHCP**) at the prevailing
Company rates and terms.
2. In case the customer does not wish to enter the Service Contract, customer has the
option of calling our Authorised service provider and get A. O. Smith Water Purifier
unit serviced on actual basis i.e. by paying the Labour Cost and Spares needed to
attend to that Service or Service Call at the prevailing Company rates. Such service
will be rendered by the Company in towns or places where the Company has its
Authorised service providers.
3. In case of product repair after warranty by Authorised service provider, all
expenses of transporting the goods to and from the Authorised service provider
shall be borne by the customer directly.
4. If, during such service, it is necessary for the Company or Authorised service
provider to replace or repair defective components or parts, the customer shall be
required to pay for the same as per the Company’s prevailing price list.
** Visit www.aosmithindia.com for more details on PHCP (Product Health Care Plan).
Jurisdiction
The courts of competent jurisdiction at Kanakapura, Karnataka shall have exclusive
jurisdiction over all matters arising out of any disputes in relation to the product.
Expert Company Service - Power of 1
1. Different models have different service delivery levels.
2. Service level mentioned for particular models are applicable for metros and ‘A’
Class cities, e.g. Delhi and NCR, Bengaluru, Hyderabad, Kolkata, Pune, Goa, Cochin,
Chennai, Chandigarh and Ahmedabad.
3. Service level deliverables are valid up to city municipal limit only.
4. Service level may differ in case of public holidays and unavoidable conditions due to
natural calamities, any political and regional regulations.
5. Power of 1 valid service is applicable for calls registered at A. O. Smith Call Centre
before 4 p.m. only.
