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8

Control systEM opEratIon

hEatInG ElEMEnt opEratIon

Progressive Sequencing:

 Elements are energized and de-energized 

according to adjustable (1 to 20°F) Differential set points for each element. 

Element Rotation - first element on is rotated with each successive call 

for heat. First On/First Off - the first heating element energized at the 

beginning of a heating cycle is the first element de-energized at the 

end of the heating cycle. Successive heating cycles would progress as 

follows on a model equipped with 3 heating elements:

•  First heating cycle: Elements come on [1, 2, 3] and cycle off [1, 2, 3].

•  Second heating cycle: Elements come on [2, 3, 1] and cycle off [2, 3, 1].

•  Third heating cycle: Elements come on: [3, 1, 2] and cycle off [3, 1, 2].

•  Fourth heating cycle: pattern repeats - same as first.

Control systEM fEaturEs

advanced diagnostics

Plain English text and animated icons display detailed operational 

and  diagnostic  information.  LCD  screen  on  the  front  of  the  water 

heater  displays  the  Sequence  of  Operation  in  real  time.  Fault  or 

Alert  messages  are  displayed  when  operational  problems  occur. 

Advanced Service menu displays a list of possible causes for current 

Fault and Alert conditions to aid in servicing.

Economy Mode operation

Control  system  automatically  lowers  the  Operating  Set  Point  by  a 

programmed value during user defined time periods. Helps reduce 

operating costs during unoccupied or peak demand periods.

Control systEM naVIGatIon

The UIM (User Interface Module) is located on the front cabinet of the water 

heater. All operational information and user settings are displayed and 

accessed using the UIM. The UIM includes five snap acting (momentary) 

user input buttons; an Up, Down and 3 Operational Buttons.

up & down Buttons

Used to navigate (up and down) and to select (highlight) menu items. 

Also used to adjust or change (increase/decrease, on/off, set time) 

various user settings.

operational Buttons

The 3 Operational Buttons are multifunctional. Their current function 

is  defined  by  the  text  that  appears  directly  above  each  button  on 

the LCD screen. The function will change depending on what menu 

is currently displayed or what menu item is selected. When no text 

appears on the LCD screen above an Operational Button there is no 

function assigned.

thE dEsktop sCrEEn

The illustration below shows the control system “Desktop Screen.” 

This  is  the  default  screen.  If  there  are  no  active  Fault  or  Alert 

conditions and no user input for approximately 10 minutes the control 

system will return to this screen automatically.

Model Information:

 Model information and menu titles are shown in 

the black bar at the top of the Desktop Screen.

Tank Temperature:

 Current water temperature as sensed from the 

immersion Temperature Probe.

Operating Set Point:

 Temperature at which the control system will 

maintain tank (water) temperature in the Normal Mode. This line of 

text  will  read  Economy  Set  Point  whenever  the  control  system  is 

operating in the Economy Mode.

Status:

  The  Operating  State  of  the  control  system  is  displayed 

beneath the Operating Set Point.

Menu:

 The left Operational Button is pressed to enter the Main Menu 

where all control system menus are accessed. See Table 3 on page 

10 for a list of control system menus.

Help:

 The right Operational Button is pressed to access instructions 

and explanations for user settings, Operating States, Status Icons, 

manufacturer’s web address, technical support phone number and 

service agent contact information.

Day/Time/Operating  Mode:

  The  current  time  and  day  are  also 

displayed on the Desktop Screen. “Clock Not Set” will be displayed 

until the time clock has been initially set. Day and Time are adjusted 

in  the  Economy  Mode  Setup  menu. The  current  Operating  Mode, 

either  Normal  Mode  or  Economy  Mode,  is  displayed  beneath  the 

day and time.

Discreet  Menu  Contact  Information:

  From  the  Desktop  Screen 

press and hold down the middle (unmarked) Operational Button for 

30  seconds  and  then  release  it. This  will  launch  a  discreet  menu 

where  personalized  contact  information  can  be  entered.  Installing 

contractors  and/or  service  agents  can  enter  their  company  name 

and  telephone  number.  This  contact  information  will  be  displayed 

with all Fault and Alert messages.

Summary of Contents for DHE200 THRU 10

Page 1: ...Manual place these instructions adjacent to heater and notify owner to keep for future reference COMMERCIAL ELECTRIC WATER HEATER MODELS DVE 150 THRU DVE 10000 DHE 200 THRU DVE 10000 UP TO 150KW A DI...

Page 2: ...about the type of hazard what can happen if you do not follow the safety message and how to avoid the risk of injury The California Safe Drinking Water and Toxic Enforcement Act requires the Governor...

Page 3: ...perly may also cause erratic control system operation on ELECTRONIC CONTROL models This water heater must be connected to a grounded metal permanent wiring system or an equipment grounding conductor m...

Page 4: ...DIAGRAMS Be sure to turn off power when working on or near the electrical system of the water heater Never touch electrical components with wet hands or when standing in water When replacing fuses al...

Page 5: ...ter circuits and includes wiring diagrams Control Circuits The water heater is equipped with an electronic control system The system includes a CCB Central Control Board circuit board an immersion tem...

Page 6: ...C1 C5 C4 C3 C2 C1 N GRN GRN BLK BLK X FMR ECO TEMP 120V BLK BLU RED RED RED RED SDI 24V X FMR PRIMARY FUSES X FMR 120V SEC SEC FUSE PILOT SWITCH BLK BLK JUMPER TO DISPLAY LWCO 5 4 3 2 1 FUSES CNTCTR...

Page 7: ...m Never allow small children to use a hot water tap or draw their own bath water Never leave a child or disabled person unattended in a bathtub or shower The water heater should be located in an area...

Page 8: ...irectly above each button on the LCD screen The function will change depending on what menu is currently displayed or what menu item is selected When no text appears on the LCD screen above an Operati...

Page 9: ...used the fault is corrected Power to the water heater must be cycled off and on to reset the control system Note cycling power will not reset the control system if the condition that caused the fault...

Page 10: ...peration total heating cycle time heating cycle count heating element s cycle count and on time along with UIM and CCB software revisions can be viewed in this menu Current Fault Alert Displays any cu...

Page 11: ...d with 3 heating elements with an Operating Set Point of 120 F and all Differential settings at 2 F the On Off sequencing of heating elements would be as follows ELEMENT NUMBER DIFFERENTIAL SETTING TU...

Page 12: ...eratures is not selected use the Up and Down buttons to select this menu item With the Operating Set Point selected highlighted in black in the Temperatures Menu press the Operational Button underneat...

Page 13: ...ontacts on the external control per all applicable building codes This is a switching circuit only DO NOT apply any external voltage or connect any load IE relay coil to either circuit Element On Disp...

Page 14: ...or not Daily Operating Mode Sun Mon Tue Wed Thu Fri Sat Seven daily sub menus are listed at the bottom of the Economy Mode Setup menu There are 3 Operating Modes in each sub menu Normal Operation All...

Page 15: ...ss the Operational Button underneath CHANGE to activate the adjustment mode for the Setpoint Adjustment value Use the Up Down buttons to change the Setpoint Adjustment to the desired value The Setpoin...

Page 16: ...s to ACCEPT CANCEL when the adjustment mode is activated and how the current setting is outlined rather than highlighted in black Press the Operational Button underneath ACCEPT to enter and confirm th...

Page 17: ...E buttons to enter the Mon sub menu as described above Use the Up Down buttons to select highlight in black the Normal Operation Between setting Press the Operational Button underneath SELECT to chang...

Page 18: ...ternal notification when current tank temperature drops below programmable Alarm SP Fault or Alert Used for external notification whenever a Fault or Alert condition is active Fault Used for notificat...

Page 19: ...menu displays non adjustable operational information The control system records and stores the last 9 Fault and Alert messages in chronological order in this menu The most recent will be at the top o...

Page 20: ...actory Defaults ACTION DISPLAY From the Main Menu use the Up Down buttons to select highlight in black the Restore Factory Defaults menu Press the Operational Button underneath SELECT The Restore Fact...

Page 21: ...e sounds are normal however the tank bottom and elements should be cleaned Refer to MAINTENANCE section of this manual for details 2 Some of the electrical components of the water heater make sounds w...

Page 22: ...A DIVISION OF A O SMITH CORPORATION RENTON WASHINGTON Technical Support 800 527 1953 Parts Department 800 433 2515 www hotwater com...

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