A-iPower SUA9000E, Owner'S Manual

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A-iPower Limited Warranty Policy
Thank You For Choosing A-iPower Generator!
Our Warranty
A-iPower will, at its position, free of charge, repair or replace any part(s) which, upon examination, inspection
and testing by A-iPower or an A-iPower authorized warranty service dealer that is defective in material or
workmanship or both. Transportation charges on product submitted for repair or replacement under this
warranty must be borne by purchaser. Retain your proof-of-purchase receipt. If you do not provide proof of the
initial purchase date, the manufacturer’s shipping date of the product will be used to determine the warranty
period starting. Customer is responsible for taking the unit to & from the “pre-approved” warranty center if
there is an issue with the unit that needs mechanical work.
Warranty Term
Any new A-iPower generator purchased for non-commercial use from an authorized A-iPower generator
dealer in the continental North America will be warranted against defects in material or workmanship for a
period of one years, from date of purchase, subject to exclusions noted herein. The warranty period begins on
the date of purchase by the first retail end-user, and continues for the period of warranty time. A-iPower
customer service will keep on supplying spare parts per request after warranty period with cost charge.
“Comsumer Use” means residential household using by a retail consumer. “Commercial Use” means all other
uses, including used for commercial, industrial or business or rental purposes. Once equipment has
experienced commercial use, it shall thereafter be considered as commercial use for purposes of this warranty.
Warranty Exclusions
Most warranty repairs are handled routinely, but sometimes requests for warranty service may not be
appropriate. This warranty will not cover the following:
REGULAR WEARING: Outdoor Power Equipment, as with all mechanical devices, need periodic parts(s)
service and replacement to perform as designed. This warranty will not cover repair when normal use has
exhausted the lifetime of any part. INSTALLTION AND MAINTENANCE: This warranty does not cover the
generator or its parts what have been subjected to improper or unauthorized accident, over-speeding, improper
maintenance, repair or storage so as, in our judgment, to adversely affect its performance and reliability. This
warranty also does not cover regular maintenance and parts such as air filters, adjustments, fuel system
cleaning and obstruction (due to chemical, dirt, carbon lime, and so forth).
OTHER: This warranty excludes wearing parts such as oil seal, etc. or malfunction resulting from accidents,
abuse, modifications, alterations, or improper servicing or freezing or chemical deterioration; damaged related
to rodent and/or insect infestation. This warranty excludes used, reconditioned and demonstration equipment,
equipment used for prime power in place of utility power, equipment used in life support applications, and
failures due to acts of God and other force majeure events beyond the manufacturers control, such as collision,
theft, vandalism, riot or wars, nuclear holocaust, fire, freezing, lightning, earth-quake, windstorm, hail,
volcanic eruption, water or flood, tornado or hurricane.
How To Obtain Warranty Service
Please call our customer service number 1-855-888-3598, or email to support@a-ipower.com to contact our
support team at first in case of a service needed. Please prepare and provide the model number, serial number
and the proof of purchase while contacting us or mail a request to:
A-iPower Corp.
1477 E. Cedar St. STE B, Ontario, CA 91761, U.S.A.
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