48
Troubleshooting
ID
C
T
Full text
Testing: Error Source & Corrective
Action
E262
E
R
Flipped strip error. Strip
is put backside top on
stripholder.
Test strip was placed downwards.
Repeat the test ensuring the strip is
correctly positioned on the test strip
tray with the test pads facing up.
E261
E
R
Strip is (partially) dry.
Strip was (partially) dry. Repeat the
test with a fresh strip. Make sure that
every pad on the strip is immersed in
the urine.
E260
E
R
No strip is present. Storing
commented item without
real values.
The system did not detect a strip
during measurement.
The result is saved only to add a
comment.
12.3.4 Software update error- and information messages
SW Update
ID
C
T
Full text
Corrective action
I502
I
U
The system is already up
to date.
N/A
I503
I
U
SW update is not found.
Please insert USB drive
with SW package.
Follow the message text instructions.
I504
I
U
Software update package
was found. Press
“Update” button to start
process.
Follow the message text instructions.
E596
E
U
Update was failed.
Check and verify the software
update sources on the media.
Restart update.
E597
E
U
Internal configuration
failure! (Please call
Service)
Restart update.
E572
E
U
Failed install: ……
Corrupted or missing files. Check
and verify the software update
sources on the media. Restart
update.
E562
E
U
Failed backup: ……
Restart update.
E561
E
U
Missing: ……
Corrupted or missing files. Check
and verify the software update
sources on the media. Restart
update.
E5XX
E
U
Package error: ……
Corrupted or missing files. Check
and verify the software update
sources on the media. Restart
update.
E5XX
E
U
Internal error: ……
Restart update.