
42
Troubleshooting
ID
C T Short text Full text
Corrective action
W32
W S Strip-holder Stripholder error. Can’t go
to home position. Please
check it!
Check if the test strip tray is
properly inserted and remove
any obstacles from its path
(See “Clearance limits”)
W31
W S Door open Printer door is open.
Please close it!
Check if the paper roll is
correctly loaded in the printer
bay and close the printer door.
W30
W S Paper out
Paper out. Please replace
the printer paper!
Open printer door and load a
fresh paper roll in the printer.
E199
E P
DB failure: cannot write
result. Please call Service!
Contact your certified service
personnel.
E198
E P
DB failure: cannot modify
result. Please call Service!
Contact your certified service
personnel.
E197
E P
DB failure: cannot delete
result. Please call Service!
Contact your certified service
personnel.
E196
E P
DB failure: configuration is
corrupted. Please check
the configuration settings.
Contact your certified service
personnel.
E195
E P
Worklist DB failure: cannot
write new item.
Contact your certified service
personnel.
E194
E P
Worklist DB failure: cannot
insert or modify item.
Contact your certified service
personnel.
E193
E P
Worklist DB failure: cannot
delete item.
Contact your certified service
personnel.
E181
E P
Load config error: read
details from \”wpa_
supplicant.conf.err” file on
PENDRIVE.
The system encountered a
problem in the wpa_supplicant.
con.zip file, and has saved an
error report on the connected
USB flash drive. Refer to the
WPA Supplicant documentation
to deal with the issue.
E180
E P
Load config error: USB
drive or “wpa_supplicant.
con.zip” file not exists.
Make sure that the wpa_
supplicant.con.zip file is
properly saved on the
connected USB flash drive.
E177
E T
Length of password must
be between 8 and 63
characters
The password is either too
short or too long. Enter another
password.
E174
E T
Format of entered expiry is
failed. Format of expiry is
YEAR/MONTH
Enter the QC LOT expiry date
again. Do not use parentheses.
E173
E T
Format of entered LOT is
failed. Format of expiry is
(YEAR/MONTH)
Enter the QC LOT number and
the expiry date again. Make
sure that the expiry date is
separated from the QC LOT
number with parentheses.