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22
Problem
Possible cause
Solution
- Unable to
* The pin of the serial
cable in the
transmission line slot
of the machine is not
of 1 to 1 type
* Reconnect the transmission line
* If you are using a serial port cable,
- Replace the serial port cable. The pin of the
cable must be of 1 to 1 type
- Make sure that the transmission rate of the
printer is set to 9600, n,8,1
* If you are using an Ethernet cable,
- Make sure that the Ethernet RJ-45 blue/purple
light is ON
- Make sure that it is the purple light that blinks
when transmitting data via the Ethernet RJ-45
transmission line
- Make sure that the printer gets an IP address
when it is in the DHCP mode
- Make sure that the IP address setting is correct
when it uses a fixed IP address
- Wait a few seconds for the printer to contact the
server and then check the IP address again
* Replace it with a new transmission line
* Clean the print head
* The printing density setting for the printer is
incorrect
* The connection line of the print head is not well
connected. Please turn off the printer and reconnect
the print head cable
* Make sure that the stepper motor cable is
connected correctly
* Make sure that the PRINT program has PRINT
commands at the end of the file, and CRLF is at the
end of each line of the commands
- The memory
space is full
(FLASH/
DRAM)
*The FLASH/DRAM
memory space is full
* Clear unnecessary files inside FLASH/DRAM.
* The DRAM can store up to 256 files
* User can store up to 256KB in DRAM
* The FLASH can store up to 256 files
* The maximum a user can store in FLASH is
2560KB