3M C960, Service Information

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Special Instructions for System Manager Model C960

3M 2000 May
20
The headsets are factory programmed for single–lane operation to enable the
operator to press either T1 or T2 to communicate with lane 1.
For cross–lane systems, the headsets must also be programmed to enable
communication with either lane 1 or lane 2. With the cross–lane module turned
ON, the lane 1 or lane 2 operators can press T1 to talk to to lane 1 customers or
T2 to talk to lane 2 customers.
To program the headset for cross–lane operation:
•
While pressing and holding both the T1 and T2 switches on the headset, turn
the headset ON. Hold all three switches for at least 5 seconds. See Figure
20.
•
Audible tones will be heard in the headset earpiece, indicating that the
headset is programmed for cross–lane operation.
Hold all 3 switches for 5 seconds
...then press ON switch
Press and hold both T1 and T2...
Figure 20.
To remove this function and lock T1 and T2 back together, first turn the headset
OFF, then hold down either T1 or T2 while pressing ON for 5 seconds. You
will hear an acknowledging beep. (Holding down T1 configures the headset to
be a lane 1 headset; holding down T2 configures it for lane 2.
Programming the
Headset for Cross-
Lane Operation
Reprogramming