7
Answering customers
Pressing T1 will only allow communication with the lane 1 customer. Pressing T2 will only allow
communication with the lane 2 customer.
Paging function
Pressing Page will communicate via the base station last communicated with (via T1 or T2) and to
the headsets programmed to it.
NOTES
1. Both vehicle alert tones will be heard at all times with the Cross-Lane Module ON.
The order-taker may object to hearing the vehicle alert from the other lane while taking an order; if so, we
suggest you decrease ALERT TONE LEVEL on each base station so it is audible in the headsets but not
objectionable. The tone should be low enough so that the order-taker can ignore it, yet know that someone is
waiting at the other lane.
2. Listening and Paging in a Cross Lane system
With the AUDIO IN and AUDIO OUT wires disconnected, the T1 and T2 buttons control which menu sign to
talk or listen to. They also control which headsets to PAGE to. Disconnecting the AUDIO IN and AUDIO
OUT wires presents some issues if a cook or cashier needs to monitor both lanes:
•
If the cook or cashier is using a headset to monitor lane 1, and the order-taker is taking an order from menu
lane 2, or if the order-taker needs to PAGE the cashier, he/she must first press T1 momentarily, then press
PAGE to communicate privately with the cashier on lane 1. Then the order-taker can press T2 to resume
taking the order on lane 2.
•
As an alternative, a monitor speaker from each base station may be installed in the kitchen.
(Caution: Monitor speakers are generally not recommended for duplex systems using C921AA base
stations. The speaker location and volume are usually too critical to avoid feedback. C921BA base
stations can usually be configured successfully to allow operation of monitor speakers.)
© 3M Company 2002 March Rev B
Summary of Contents for C860
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