3Dlabs GVX1, User Manual

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Troubleshooting
19 3Dlabs Oxygen VX1/GVX1 User’s Guide
Troubleshooting
If you have trouble using your Oxygen VX1/GVX1 card or a 3D application, you may find
the answer to your problem in the following sections. Always start your problem-solving
efforts with the simplest solution and work up to the more complex ones.
Monitors and Display Resolutions
Question:
My monitor is either blank, or the displayed image is distorted, scrambled or
smaller than I expected.
Solution:
If the monitor is blank, be sure that your system and monitor are plugged in
and turned on. Is the monitor’s power cord attached securely? Check each
component’s documentation for the location and use of power connectors
and switches.
Solution:
Make sure that your video cable is connected securely to the monitor and to
the monitor connector on your Oxygen card. See your monitor
documentation and Chapter 1 - Installation, in this document.
Solution:
Your card might not be seated properly in the AGP slot. Remove and
reinstall your card as described in Chapter 1 - Installation. Remember to use
the anti-static wrist strap when opening your system and handling the card.
Question:
The performance of and/or the available resolutions for my Oxygen card are
not what I expected.
Solution:
The Oxygen driver may not have installed fully, or a file may have been
corrupted. Try installing the driver again.
Solution:
You may have selected a display setting that is incompatible with accelerated
3D graphics applications. See Appendix A - Specifications, for a list of
compatible resolutions.
Question:
When I restart my system, an “Invalid Display Settings” message appears on-
screen, followed by “The default display resolution has been temporarily used
by the system.”
Solution:
Within a few seconds, the error messages should be replaced by a window
that allows you to set a display resolution. Pick your preferred resolution
from the list and you should get the sharp results you expected.