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EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500

Summary of Contents for QMS 1060

Page 1: ...QMS 1060 Print System Getting Started 1800327 001B EDNord Istedgade 37A 9000 Aalborg telefon 96333500 ...

Page 2: ...Computer Inc Banyan VINES Banyan Centronics Centronics Data Computer Corporation CompuServe H R Block DEC DECnet LN03 VMS Digital Equipment Corporation PhoneNET Farallon Computing Inc Hewlett Packard HP PCL HP GL LaserJet Hewlett Packard Co IBM PC Token Ring International Business Machines Corporation Intel Intel Corporation Aldus FreeHand Macromedia Microsoft MS DOS Windows Microsoft Corporation ...

Page 3: ...n About the Printer 1 8 About the Documentation 1 8 Standard Product Documentation 1 9 Other Relevant Documentation 1 11 About This Manual 1 12 Typographic Conventions 1 13 EDNord Istedgade 37A 9000 Aalborg telefon 96333500 ...

Page 4: ...nter Options 1 20 What s Next 1 23 2 Setting Up Your Printer Introduction 2 2 Finding a Good Location 2 2 Location Requirements 2 2 Power Requirements 2 4 Checking Shipment Contents 2 4 Registering the Printer 2 5 Unpacking the Printer 2 5 Installing Consumables 2 9 Installing the Toner Cartridge 2 9 Loading the 500 Sheet Cassette 2 12 Connecting the Power Cord 2 17 Printing a Start up Page 2 18 E...

Page 5: ...11 What Next 3 12 4 Connecting to a PC Introduction 4 2 Interface 4 2 Optional Interfaces 4 2 Before Making the Connection 4 2 What You Need 4 3 Making the Connection 4 4 Testing Communication 4 5 Creating the Test File 4 6 Sending the Test File 4 6 PC Printing Software 4 11 Installing PS Executive Series Printer Utility Software 4 11 Installing a PostScript Printer Driver 4 11 Printer Description...

Page 6: ...elect Status Page and Cancel Keys 5 5 Menu Select Previous and Next Keys 5 6 What s Next 5 8 A QMS Customer Support Sources of Support A 2 Your QMS Vendor A 2 Your Application Vendor A 2 Q FAX A 2 The QMS Corporate Bulletin Board System A 3 CompuServe A 3 Internet A 3 QMS Customer Response Center CRC A 4 QMS National Service A 5 QMS World wide Offices A 6 EDNord Istedgade 37A 9000 Aalborg telefon ...

Page 7: ...B Configuration Menu Introduction 8 Menu Chart Conventions 8 Configuration Menu 9 Administration Emulations Menu 10 Administration Communications Menu 11 Index v EDNord Istedgade 37A 9000 Aalborg telefon 96333500 ...

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Page 9: ...1 7 Introduction 1 Introduction In This Chapter n About the printer n About the documentation n About this manual n Printer features and user benefits EDNord Istedgade 37A 9000 Aalborg telefon 96333500 ...

Page 10: ... handle envelopes transparencies and labels makes it a great printer for your day to day office needs About the Documentation The documentation provides a window into the many capabilities of your printer The more familiar you are with the documentation the easier it ll be for you to achieve the results you want from your printer Several pieces of standard documentation accompany your printer If y...

Page 11: ...Operation This manual guides you through the day to day operation of your printer It includes information on replacing print media and toner using advanced printing features handling and cleaning your printer improving print quality and troubleshooting printer problems QMS 1060 Print System Reference This manual provides information you may need only once in a while such as information on typeface...

Page 12: ...net In most cases only advanced network users and system administrators need this information Note This manual is provided on disk in encapsulated PostScript EPS form Refer to the README file for information on printing a hardcopy of the manual Printer Option Documentation If you purchased a printer option for example a Kanji option kit you received separate documentation for it See chapter 6 Prin...

Page 13: ...isted in appendix C Document Option Commands of the Reference guide Using QMS DOC you can develop one driver to support all languages and emulations for your printer Also you can use host network management software to create customized network printer queues for all users connected to the printer In most cases only advanced users and system administrators need this information PostScript Referenc...

Page 14: ...mentation and of the printer s features 2 Setting Up Your Printer Guides you in selecting a location for your printer and explains how to unpack and set up your printer 3 Connecting to a Macintosh Explains how to connect the printer to an Apple Macintosh and then discusses Simultaneous Interface Operation SIO and Emulation Sensing Processor ESP technology 4 Connecting to a PC Explains how to conne...

Page 15: ...ulletin Board CompuServe the Internet and Q FAX B Configuration Menu Provides a menu chart that shows a Configuration menu option s tree Mixed Case Courier Text you type and messages and information displayed on the screen Mixed Case Italic Courier Variable text you type replace the italicized word s with information specific to your printer or computer UPPERCASE COURIER Information displayed in t...

Page 16: ... index or the table of contents in each manual for guid ance in locating this information Media Flexibility The printer supports print media in five different sizes legal letter executive A4 B5 ISO in both portrait and landscape orientations It also supports envelopes postcards and other custom print media User Benefit You have the option of printing on a variety of stan dard and non standard medi...

Page 17: ...g in HP PCL 5 HP GL Lineprinter and PostScript emulations User Benefit Most applications can print directly to the printer HP PCL 5 Emulation The printer simultaneously emulates the Hewlett Packard LaserJet IIISi and the HP PaintJet XL300 Color Printer the output is gray scaled on your QMS 1060 Print System These printers are emu lated at both 300x300 dpi bitmap and scalable fonts and 600x600 dpi ...

Page 18: ... agement Full support for PostScript Level 1 files is also included Resident Fonts and Symbol Sets Your printer comes with 12 PostScript typeface families containing 39 licensed fonts and it provides support for any TrueType font that s in the format required for PostScript All resident PostScript typeface families have multilingual character sets The printer also has 7 resi dent bitmap PCL 5 font...

Page 19: ...d into the compressed data format User Benefit With multitasking your jobs are printed more quickly and the host is free sooner With compile ahead technology you spend less time waiting for documents to print This improves printer throughput and increases your productivity Simultaneous Interface Operation SIO Although many other printers have multiple interface ports and auto matically designate a...

Page 20: ...s and whether you are communicating through an LocalTalk Centronics or bidirectional IEEE 1284 parallel serial or optional net work interface Most users never have to change from ESP mode to another mode Context Switching After its initial use the state of an emulation and downloaded data such as fonts macros and overlays when changing emulations is preserved for as long as the printer power is on...

Page 21: ...r clearing a media jam Energy Star Compliance User Benefit The EPA Energy Star Computers program promotes the use of energy efficient personal computers monitors and printers and the reduction of air pollution caused by power generation Software Loadable System SLS Your printer has a software loadable system which allows you to replace or upgrade its system software from a Macintosh a PC or over a...

Page 22: ...ter User Benefit The ability to control your printer from a remote con sole as well as from the printer s own control panel means you don t have to leave your work station whenever the printer needs attention Moreover it means you ll know right away if the printer is tied up with a jam or other simple problem requiring user intervention PCMCIA Card Slot A PCMCIA Personal Computer Memory Card Inter...

Page 23: ...nvelopes The 500 sheet cassette is capable of supporting letter or A4 paper The optional cassette and feeder supports another 500 sheets of paper in letter A4 or legal sizes for a total input of 1150 sheets including the multipurpose tray The optional 50 envelope cassette allows you to feed 50 envelopes instead of the 10 allowed in the multipurpose tray User Benefit You can customize the printer s...

Page 24: ... fonts allow you to create more distinctive documents Optional Emulations Optional emulations such as LN03 Plus and QUIC II are contained on diskettes and must be downloaded to an optional printer hard disk Contact your QMS vendor for a complete list of available emulations User Benefit Extra emulations allow you to print documents cre ated in printer languages other than those resident on the pri...

Page 25: ...ne of the two optional interface slots can support one IDE SCSI board with a 2 5 internal IDE hard disk and up to three external SCSI hard disks Either slot can be used for the IDE drive but only one IDE drive can be supported at a time See appendix E Technical Specifications in Reference for hard disk specification information User Benefit Hard disks provide virtual memory type capabili ties as w...

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Page 27: ...Finding a good location for the printer n Unpacking the printer n Installing a toner cartridge n Loading and installing a 500 sheet cassette n Connecting the power cord n Printing a start up page EDNord Istedgade 37A 9000 Aalborg telefon 96333500 ...

Page 28: ...eme tempera ture changes direct sunlight excessive dust and corrosive chemicals or vapors n Away from any strong electromagnetic field such as that created by an air conditioner and excessive vibration n Temperature range of 50 F 10 C to 95 F 35 C n Relative humidity range of 15 to 85 n Level and capable of supporting the printer weight which is about 38 lbs 17 25 kg for the printer only without t...

Page 29: ...tion Hold the printer and its standard cassette and feeder Open the printer s top cover Access the multipurpose tray Open the media cassettes Hold the printer and an optional cassette and feeder if installed 19 1 484 mm 19 1 484 mm 19 1 484 mm EDNord Istedgade 37A 9000 Aalborg telefon 96333500 ...

Page 30: ... Star Compliance The printer is compliant with US Environmental Protection Agency EPA Energy Star regulations After a specified period of inactivity the printer changes to a low power state the engine remains on but the fuser turns off When a print job is received the printer returns to normal power within 90 seconds Checking Shipment Contents In addition to this manual your shipment consists of t...

Page 31: ...act your shipping company or your QMS vendor See appendix A QMS Cus tomer Support for product sales and support information Registering the Printer QMS is committed to developing print systems that offer you flexible efficient solutions so we re interested in knowing how you plan to use your printer To register by mail fill out and send in your warranty card To register by telephone in the US call...

Page 32: ...erials are removed M WARNING The printer weighs about 38 lbs 17 25 kg Don t lift it by yourself ACHTUNG Der Drucker wiegt ca 17 25 kg bitte versuchen Sie niemals das Gerät alleine anzuheben oder zu tragen 1 Remove everything except the printer from the shipping carton 2 Lift the printer out of the shipping carton Hold the printer by the carrying grips located on the printer bot tom M WARNING The p...

Page 33: ... from inside the stan dard feeder and place it in the location where the printer is to reside 5 Slide the cassette out of feeder 6 Remove the packing materials and tape from inside the cas sette and slide it in the feeder as far as possible EDNord Istedgade 37A 9000 Aalborg telefon 96333500 ...

Page 34: ... Slide the paper stopper on the tray cover 8 Stack the printer on top of the feeder M WARNING The printer is heavy so two people should lift it ACHTUNG Der Drucker ist schwer und solte von 2 Personen getragen werden EDNord Istedgade 37A 9000 Aalborg telefon 96333500 ...

Page 35: ...s sensitive to bright light Do not remove the cartridge from its protective bag until you are ready to install it Store the cartridge in an environment that is not subject to extreme heat or humidity Keep the toner cartridge away from your computer The magnets in the cartridge can damage data particularly on your floppy disks 1 Lift the toner cartridge out of its shipping carton open the aluminum ...

Page 36: ... the tape seal and pull it straight out Discard both the green tab and the tape seal 3 Distribute the toner in the cartridge Holding the cartridge with both hands gently rock it from side to side five or six times to distribute the toner Tape Seal EDNord Istedgade 37A 9000 Aalborg telefon 96333500 ...

Page 37: ... the toner cartridge with your right hand with the arrow on the toner cartridge facing away from you angle the cartridge down in the printer Place the cartridge on the rails inside the upper unit of the printer and gently slide it straight down until it is firmly seated 6 Close the printer s top cover EDNord Istedgade 37A 9000 Aalborg telefon 96333500 ...

Page 38: ...rinted image will not be correctly placed on the page 1 Unwrap the paper pull the stack out and then with one hand at each end of the stack lift and hold it in a curved position as shown in the following illustration Note Paper is packed in reams of 500 sheets Do not unpack the paper above the printer as this might cause particles to fall into the printer components Note the arrows on the wrapper ...

Page 39: ...e stack firmly 3 Straighten the stack and then roll the fanned sheets from side to side to get air through the sheets and prevent static buildup 4 Take off the top and bottom sheets Grip Straighten and Roll from Side to Side EDNord Istedgade 37A 9000 Aalborg telefon 96333500 ...

Page 40: ... printer to jam 5 Position the cassette The cassette has a spring in the bottom that provides some resis tance when print media is placed on it Lay the cassette flat on a hard surface and using your left hand push down on the plate in the cassette until it locks Remove Top Sheet Remove Bottom Sheet EDNord Istedgade 37A 9000 Aalborg telefon 96333500 ...

Page 41: ...nt end of the stack comes against the front of the cassette in three steps as follows a Up to the bottom limit mark b Halfway to the top limit mark c Up to the top limit mark 7 Ensure that the media stack lies flat does not exceed the top limit mark and is positioned under the retaining clips 8 Slide the cassette into the feeder Top Limit Bottom Limit Retaining Clips EDNord Istedgade 37A 9000 Aalb...

Page 42: ...tte slot on the feeder until it s firmly seated 9 Adjust the media stop to fit the media size The printer delivers your output print side down to the output tray on the top of the printer The media stop keeps the sheets positioned in the output tray Cassette EDNord Istedgade 37A 9000 Aalborg telefon 96333500 ...

Page 43: ... off the O is pressed down 1 Plug the female end of the power cord in the connector on the rear lower right of the printer 2 Plug the opposite end of the power cord in a grounded AC outlet 3 Turn on the printer press down the side of the switch After a brief warm up less than 2 minutes the printer produces a start up page EDNord Istedgade 37A 9000 Aalborg telefon 96333500 ...

Page 44: ...ation and protocol information of all standard and optional interfaces Note When an Intellifont ROM is installed the following appears in the Options section of the start up page even though you have only one installed cartridge1 cartridge If the start up page prints with all the start up page information and the print quality is good go to chapter 3 Connecting to a Macintosh or chapter 4 Connecti...

Page 45: ...rn on your print sys tem However you can save time paper and toner by disabling the start up page If you need the information included on the start up page after you have disabled the page for example to provide to the QMS Cus tomer Technical Assurance staff when you need technical support The two easiest ways to disable and enable the start up page are 1 Use the PS Executive Series Utilities See ...

Page 46: ... drive install them now If installation instructions are included with the option follow them If not installation instructions are included in chapter 6 Printer Options of the Reference guide What s Next Now that you ve set up your printer go to chapter 3 Connecting to a Macintosh or chapter 4 Connecting to a PC of this manual to con nect your printer to a host computer v EDNord Istedgade 37A 9000...

Page 47: ...3 Connecting to a Macintosh In This Chapter n Printer host interface n Connecting via the LocalTalk Port EDNord Istedgade 37A 9000 Aalborg telefon 96333500 ...

Page 48: ... for the printer see chapter 6 Printer Options of the Reference guide as well as the documentation that comes with the interface for installation instructions n The documentation that comes with the optional network inter face contains information about all other options in the network interface menu as well as instructions for connecting the printer to the network and for printing over the networ...

Page 49: ...e or software See your host or network documen tation for details specific to your setup Interface Interface is the point at which two elements connect so they can work together Printer host interface is the way a printer connects to and works with a host for example a microcomputer minicomputer mainframe computer or a network and it involves both hardware and software The way your printer interfa...

Page 50: ... the transformer boxes after the connection is made If you re replacing a printer already connected to a Macintosh you probably already have this equipment If you re connecting the printer to an AppleTalk network with more than one Macintosh see your PhoneNET and Macintosh documenta tion for more information Printer DIN 8 Female Port DIN 8 Male Connector Host DIN 8 Female Port DIN 8 Male Connector...

Page 51: ... up trans mission 5 Turn on the printer A start up page should print if it has not been disabled Macintosh Printing Software If your Macintosh was previously connected to a PostScript printer you can probably start printing now with the printing software already in place Refer to your application documentation for instructions on sending a document to the printer However if you want to use all of ...

Page 52: ...Install Location To change the Install Location you can either use the drop down list box to display and select the appropriate disk or you can choose the Switch Disk button to scroll through the available disks 4 Also in the PSEXEC 3 x dialog box choose Easy Install or Custom install n Easy Install automatically installs all of the utilities including the PS Exec application the LaserWriter 8 x d...

Page 53: ...t require a Laser Prep file to work correctly with your printer The Laser Prep information is located within the LaserWriter driver itself 6 When the installation is finished you are prompted to choose Continue to install additional options from the Cus tom installation option or to choose Quit to exit the Installer program Note The Easy Install procedure automatically installs the Version 4 x PPD...

Page 54: ...folder inside the System Folder System 6 users Create a folder called Printer Descriptions inside the System Folder 3 Open the 4 1 PPDs folder inside the PSExec 3 xx ƒFolder 4 Select the QMS 1060 Print System PDF and drag it to the Printer Descriptions folder 5 From the Apple menu choose Chooser 6 In the Chooser window select the LaserWriter 8 x icon and select QMS 1060 7 Choose the Setup button T...

Page 55: ...ou haven t already follow the instructions given above in Installing PS Executive Series Printer Utilities 2 Install the appropriate printer description file s for your ap plication from 4 1 PPDs PDFs or PDXs folder in the PSExec 3 xƒ folder n If you use Adobe Separator install the PPD file Your Sepa rator documentation explains where to put it n If you use QuarkXPress install the PDF in the same ...

Page 56: ...stallation instructions at the very beginning of this section n If you use QuarkXPress install the QMS 1060 and 1060E PDFs in the same folder as QuarkXPress While Quark XPress 3 3 allows you to access either PDFs or PPDs to have access to all of your printer s features you should use the PDF To select the PDFs go to the Page Setup dialog box in QuarkXPress and hold down the Shift key while clickin...

Page 57: ...s check chapter 6 Troubleshooting of the Operation guide Printing from the Macintosh You re now ready to print from your Macintosh From this point you ll probably perform most printing tasks from your application For specific information check the printing section in your application documentation For information on print media types and sizes see chapter 2 Print Media in the Reference guide A Not...

Page 58: ... the printing utilities and drivers you need to set the LocalTalk inter face values via the control panel for your printing environment Use the Administration Communications LocalTalk menu to set the Local Talk interface values used for printer host communication in your environment See chapter 4 Printer Configuration in the Refer ence for details on all the interface values But first skip to chap...

Page 59: ...4 Connecting to a PC In This Chapter n Connecting via the parallel port n Connecting via the serial port EDNord Istedgade 37A 9000 Aalborg telefon 96333500 ...

Page 60: ...application software printer emulations and printer drivers Optional Interfaces In addition to the three standard interfaces LocalTalk bidirectional parallel and serial the QMS 1060 Print System has the option of using two optional interfaces to connect your printer to an Ethernet or Token Ring network If you ve purchased an optional interface for your printer see chapter 6 Printer Options of the ...

Page 61: ...on your computer we recommend using a parallel cable Your printer supports both Centronics parallel and IEEE 1284 bidirectional parallel communica tion The type of parallel cable you use depends on the type of paral lel communication your computer supports check your computer user s guide if you re unsure n If your computer supports only IEEE 1284 bidirectional parallel communication you need an I...

Page 62: ...6 meters from each other Making the Connection Caution If you re connecting the printer to a single PC turn off both systems first 1 Connect the PC and the printer n Parallel cable a Connect the 25 pin end of the cable to the PC s parallel port b Tighten the screws c Attach the 36 pin end of the cable to the printer s parallel port it s labeled PARALLEL d Close the clips To Printer 36 pin Female T...

Page 63: ...e printer and the PC 3 Test communication between the printer and the PC You can do this by sending a file from one of your applications or you can see the following section Testing Communication Testing Communication To test communication between your printer and your PC first create a short file that ejects a page from the printer Then send the file to the printer To Computer To Printer 9 pin Fe...

Page 64: ...rallel Communication 1 To send the PRINTEST PS file you just created to the printer type print printest ps 2 If you re prompted for the name of the list device type lpt1 or type the name of the PC s parallel port to which the printer is connected for example lpt2 or lpt3 Note If the computer has more than one parallel port they re probably labeled If not check the computer documentation for the LP...

Page 65: ...int printest ps 2 If you re prompted for the name of the list device type com1 or type the name of the PC s serial port to which the printer is connected for example com2 or com3 Note If the PC has more than one serial port they re probably labeled If not check the PC documentation for the COM port names 3 If the printer and PC are communicating a blank page ejects from the printer Skip ahead to P...

Page 66: ...isabled it This tells you the current serial port settings for the printer c If the serial settings baud rate parity data bits and stop bits shown on the start up page match those in your AUTOEXEC BAT file you need make no further changes Go to the section Special PC Concerns later in this chapter If the printer s serial port settings are different from your PC s settings use the printer control p...

Page 67: ...ation IDLE Menu Access the configuration menu CONFIGURATION OPERATOR CONTROL Next Advance to the Administration menu ADMINISTRATION Select Access the Administration menu COMMUNICATIONS Select Access the Communications menu TIMEOUTS Next Advance to the Serial menu SERIAL Select Access the Serial menu MODE Next one or more times Access the Baud Rate menu BAUD RATE Select Access the Baud Rate menu 96...

Page 68: ...ing of the Operation guide and refer to your DOS documentation for more information Next one or more times Advance to the correct baud rate Select Select the displayed baud rate IS SELECTED BAUD RATE If you need to change other settings press the Next key to access the appropriate menu option then return to the point where you press the Select key to access the Administration menu and select the n...

Page 69: ...s 3 3 Aldus Page Maker or Adobe PhotoShop Installing PS Executive Series Printer Utility Software PS Exec included on the DOS format disks we shipped with your printer is a utilities program for controlling the printer from the PC For example through PS Exec you can turn off the start up page rename the printer download fonts print font samples and manage hard disks Many of the procedures describe...

Page 70: ...tin board or CompuServe Appendix A QMS Customer Sup port explains how to use these QMS information services Installing the QMS Windows Driver The QMS developed Windows driver supports all the printer s fea tures Use the following procedure to install the driver 1 With Windows running on your PC insert the QMS Win dows Driver disk shipped with your printer in the PC s 3 5 disk drive 2 Open the Wind...

Page 71: ...e Setup button to configure the printer s default settings n If you re using the QMS Level 2 Windows printer driver on the setup tabs select the appropriate default settings n Otherwise in the PostScript Printer on xxx dialog box select your printer for example QMS 1060 in the Printer drop down list box and select the appropriate default settings 10 Choose OK to return to the Printers dialog box 1...

Page 72: ...application refer to chapter 6 the QMS Windows Driver Printing Problems section in the Operation guide for more informa tion If you use Adobe Photoshop for best output quality use the QMS developed Windows driver Then so that choices in the QMS driver take effect go to PhotoShop s Page Setup dialog box and select Use Printer s Default Screen under the Screens option Printing from the PC You re now...

Page 73: ...ing to a PC What s Next Now that you ve connected your printer to a PC go to the next chap ter to learn about the printer s control panel keys indicators and message window v EDNord Istedgade 37A 9000 Aalborg telefon 96333500 ...

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Page 75: ...5 Control Panel In This Chapter n Control panel indicators n Control panel message window n Control panel keys EDNord Istedgade 37A 9000 Aalborg telefon 96333500 ...

Page 76: ...ition it displays the current status of the printer including any condition that needs your attention The control panel consists of the following parts n Four indicators to provide printer status information n A message window to display status and configuration informa tion n Eight keys to allow you to control the printer EDNord Istedgade 37A 9000 Aalborg telefon 96333500 ...

Page 77: ...e displayed in several different fashions in the 1060 Print System message window The Ready light is n on when the system is on line and ready n blinking when the printer is warming up n off when the system is off line or not ready or both The Error light is on when the printer requires operator intervention This indicator is usually accompanied by a status message in the message window The Data l...

Page 78: ...el to its options the level you pass through displays for 1 5 seconds and then the first option displays For example when you take the printer off line and then press the Menu key the message window reads CONFIGURATION for 1 5 seconds and then switches to OPERA TOR CONTROL Setting the Message Window Language Status messages and configuration menus can be displayed in the message window in English ...

Page 79: ...er to on line when it is off line If a remote console has taken the printer off line pressing the Online Offline key on the control panel will not take effect until the console puts the printer back on line You must take the printer off line before using all other keys except the Status Page and Cancel keys The Tray Select key allows you to select the active media input source n multipurpose multi...

Page 80: ...e printer is on line or off line Press the Cancel key and select the Yes option to cancel all print jobs with a printing interpreting terminating or spooled status or select the End Job option to send an end of job indicator to jobs waiting for incoming data After all jobs with the above status are canceled or after the current job is ended dependent on your selection the printer resumes printing ...

Page 81: ... previous character when entering character information Press the Select key to access a menu or to choose a displayed menu option Press the Previous key to return to the previous selection or option for the current menu When changing character information use this key to return to the previous choice for the current input character Press the Next key to advance to the next selection or option in ...

Page 82: ... 5 8 What s Next Now you re ready to print For more information on the day to day operation of your printer refer to the Operation guide For more tech nical information refer to the Reference guide v EDNord Istedgade 37A 9000 Aalborg telefon 96333500 ...

Page 83: ...A QMS Customer Support In This Chapter n Sources of customer support n QMS world wide offices EDNord Istedgade 37A 9000 Aalborg telefon 96333500 ...

Page 84: ...of help Q FAX Q FAX a QMS information retrieval service provides application notes technical support notes on common printing problems and information about printer specifications options accessories consumables and prices In the United States and Canada call 800 633 7213 to reach Q FAX In all other countries call 334 633 3850 Have your fax num ber handy when you call or place the call from your f...

Page 85: ... general non technical questions share information with other users and access printing information and programs When you use CompuServe type go qmsprint to go directly to the forum where QMS is located The QMS library section contains application notes printer drivers utilities technical information and announcement files Internet The QMS server provides access to technical reports new product an...

Page 86: ...ve the following information ready so our technicians can help you more quickly n Your phone number fax number and shipping address n A description of the problem n The printer model and serial number n The type of host computer you are using n The type and version of operating system you are using n The interface you are using and if serial the protocol n The application and version you are using...

Page 87: ...ers 800 762 8894 Service information and maintenance pricing for QMS and other manufacturers printer s 800 858 1597 On site service and depot repair information 7 a m to 7 p m Central Time 334 633 4300 Extension 2530 Spare parts ordering and information 8 a m to 5 p m Central Time Note The above numbers are valid in the United States To contact QMS in other countries see the QMS World wide Offices...

Page 88: ...Pacific QMS Asia Pacific Melbourne 61 3 899 5777 Sydney 61 2 901 3235 Tokyo 81 3 3437 4030 Canada QMS Canada Inc 9630 Rte Trans Canadienne Saint Laurent Québec H4S 1V9 Telephones 514 333 5940 800 361 3392 Fax 514 333 5949 National Service 800 268 4969 National Service Fax 905 673 7676 Offices in Ottawa Québec City Toronto and Vancouver Europe Middle East Africa Düsseldorf 49 211 596 1333 London 44...

Page 89: ...B Configuration Menu In This Chapter n Configuration menu charts EDNord Istedgade 37A 9000 Aalborg telefon 96333500 ...

Page 90: ...used in the menu charts n Some menu selections are highlighted in gray These selections will only appear on your print system if the specified option is installed n These menu charts show only the top level menus See chapter 4 Printer Configuration of the Reference guide for detailed information on a menu selection s options n The Administration Communications menu and the Administra tion Emulatio...

Page 91: ...er Page Trailer Inputbin Status Page Type Special Pages Do Start Page Do Sys Start Do Error Handler Startup Options K Mem For Spool K Mem For PSHeap K Mem PS Fonts K Mem Emulation K Mem Emul Temp K Mem Display K Mem Disk Cache Framebuffer MB Printer Mem Enable Disk Swap Memory Image Alignment Default Paper Inputbin 1 Name Inputbin 2 Name Inputbin 3 Name Outputbin1 Name Page Recovery Toner Out Act ...

Page 92: ...ion Point Size X100 Retain Temporary Scalable Fonts Default Font Idx Monochrome GL 2 Downld Location PCL 5 Plotter Scaling Percent Origin Reverse Image Enhanced Mode Expand Mode Paper Type Pen 1 Pen 8 HP GL Font Point Sz 100ths Character Map Line Numbering Tab Stops LF is CRLF CR is CRLF FF is CRFF Orientation Autowrap Lines Per Page Margins Line Printer Emulations EDNord Istedgade 37A 9000 Aalbor...

Page 93: ...rity Ignore Parity RCV SW Flow Ctl XMIT SW Flow Ctl Data Bits Stop Bits HDWE Flow Ctl PS Protocol Serial Mode Emulation Min K Spool Spool Timeout Data Bits End Job Mode Def Job Prio PS Protocol Parallel Mode Min K Spool Connection PS Protocol Def Job Prio LocalTalk Common EtherTalk LAN Manager NetWare TCP IP CrownNet PS Protocol Def Job Prio Network 2 Communications v EDNord Istedgade 37A 9000 Aal...

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Page 95: ...4 72 Accessing the configuration menu R 4 5 Accessing the Kanji fonts R 6 25 Accessories See printer options Active jobs Status message O 6 7 Adjust Inputbin Bin Status message O 6 7 Administration menu R 4 4 Disk Operations R 4 52 Memory R 4 73 R 5 14 Passwords R 4 81 Adobe PageMaker GS 3 9 PhotoShop GS 3 12 Separator GS 3 9 EDNord Istedgade 37A 9000 Aalborg telefon 96333500 ...

Page 96: ...Avant Garde Gothic ITC Avant Garde Gothic R 3 3 B B4 Selecting size R 4 72 B5 Selecting size R 4 72 B6 Selecting size R 4 72 Baud R G 2 Rate R G 2 Binary data printing problem O 6 17 Bit R G 2 Bitmap R G 2 Bitmapped fonts R 3 5 Black image entire page O 6 25 Blank pages printing O 6 17 Bookman ITC Bookman R 3 3 Buffer R G 2 Spooling R 5 19 Bulletin board QMS GS 4 12 GS A 3 O A 3 R A 3 Byte R G 2 C...

Page 97: ...tions R E 2 Installation menu R 4 5 Operator Control menu R 4 5 Configuring the printer for Kanji R 6 25 Connection GS 4 4 Parallel port GS 4 4 Connector R G 3 Box R G 3 Conserve toner O 2 19 R 4 85 Consumables R G 3 Supplies R B 10 Warranty R B 16 Context switching R 5 19 Control panel Cancel key GS 5 5 O 3 7 Data light GS 5 3 Disk light GS 5 3 Error light GS 5 3 Menu key GS 5 6 Message window GS...

Page 98: ...ion features R C 3 PCL 5 R C 8 Printer features R C 4 Documentation Conventions typographic R 1 4 Manual contents O 1 2 R 1 2 Overview of this manual GS 1 6 QMS Crown Network Notes GS 1 4 QMS Crown Remote Console GS 1 4 QMS CrownNet interface GS 1 4 Related product GS 1 5 Standard product GS 1 3 GS 1 5 UNIX Host Software GS 1 5 DOS mode command GS 4 8 Dots per inch See dpi Downloadable fonts R 3 1...

Page 99: ...Printing modes GS 1 12 Troubleshooting O 6 13 Ethernet GS 3 2 EtherTalk GS 3 2 External hard disk R B 9 F FCC compliance R D 2 Statement R D 2 Feeder GS 1 15 Flash memory R 4 27 R 4 28 R 4 32 R 4 33 New flash image R 4 19 System software updating R 4 20 Flash ROM See Flash memory Fonts Bitmapped R 3 5 Card R 6 14 R 6 16 card R 6 14 Defined R 3 2 Downloadable R 3 10 Installing card R 6 15 Installin...

Page 100: ...nput R 5 19 Host Software UNIX Documentation GS 1 5 How to Cancel a print job O 3 8 Chain cassettes O 3 2 Format a disk R 6 58 Install an option R 6 60 R 6 61 Print a status page O 3 6 HP EOD See EOD command HP PCL emulation HP PCL fonts R 3 9 R 3 10 HP PCL fonts R 3 9 HP GL error codes O 6 11 HP GL symbol sets R 3 10 9825 Character Set symbol set HP GL R 3 10 ANSI ASCII R 3 10 French German R 3 1...

Page 101: ... Stempel R 6 23 Installing R 6 17 Letter Gothic R 6 23 Marigold R 6 22 Omega R 6 23 Times Roman R 6 23 Univers R 6 23 Univers Condensed R 6 23 Verifying installation R 6 21 Interfaces DECnet GS 3 2 Ethernet GS 3 2 EtherTalk GS 3 2 Network GS 3 2 Novell NetWare GS 3 2 Optional network GS 1 17 GS 3 2 Standard GS 1 9 TCP IP GS 3 2 Internal hard disk R B 9 International Reference Version See ISO IRV I...

Page 102: ...etter Selecting size R 4 72 Letter Gothic R 6 23 Letterhead O 2 9 O 2 16 Limit check error O 6 15 Lineprinter Setting parameters R 4 46 Lines per inch R 5 4 Loading print media Multipurpose tray O 2 9 LocalTalk GS 3 2 Cabling GS 3 3 Pinouts cable R B 14 See also AppleTalk Location requirements GS 2 2 M Macintosh Application GS 3 10 Cabling GS 3 3 Driver print GS 3 5 Laser Prep GS 3 7 LaserWriter G...

Page 103: ...ode printing GS 1 12 PostScript GS 1 12 Monospacing R 3 4 Multiple pages problem O 6 19 Multipurpose Sz R 4 72 Multipurpose tray Labels GS 2 5 Loading print media O 2 9 N National service QMS O A 5 R A 5 United States GS A 4 O A 4 R A 4 World wide GS A 6 O A 6 R A 6 NetWare See Novell NetWare Netware banner page doesn t print O 6 19 Network job separator Creating R 5 29 New Flash Image menu R 4 20...

Page 104: ...oading R 4 27 R 4 32 Parallel port GS 4 4 Testing communication GS 4 5 Passwords R 4 81 PC GS 4 12 Application GS 4 12 Driver GS 4 11 Printer description file GS 4 14 PS Executive Series Utilities GS 4 11 Software GS 4 12 Software printing GS 4 11 System software updating R 4 20 Testing parallel port GS 4 5 Testing serial port GS 4 7 Troubleshooting O 6 14 PC AT See IBM PC PC XT See IBM PC PCL 5 D...

Page 105: ...nt Monitor GS 3 7 Print problems O 4 2 Print quality Distortions O 6 24 Gamma correction O 5 2 Halftone R 5 3 Problems O 6 24 O 6 25 Screen angles R 5 6 Uneven blacks O 6 24 White lines O 6 24 Wrinkled pages O 2 3 Print quality problems O 6 26 O 6 28 Black image entire page O 6 25 Irregular print O 6 29 Printout too dark O 6 26 Repeated flaws O 6 30 Specific O 6 25 Uneven print density O 6 28 Whit...

Page 106: ...spacing R 3 4 Protocol O 6 14 Troubleshooting O 6 14 PS Executive Series Utilities GS 3 5 GS 4 11 Image alignment GS 2 3 PS protocol R 5 31 Advantages R 5 34 Implementation R 5 34 Quoted character R 5 32 Put size paper in input bin Status message O 6 8 O 6 9 Q Q FAX GS 4 12 GS A 2 O A 2 R A 2 QMS Bulletin board GS 4 12 Customer support GS A 2 National service GS A 5 Q FAX GS 4 12 Registration prin...

Page 107: ... changing GS 4 8 Testing communication GS 4 7 Serif typefaces R 3 3 Service See national service Service call Placing O 6 31 setgray R 5 6 setscreen R 5 6 Setting the resolution O 5 4 Shipment Contents GS 2 4 Unpacking GS 2 5 showpage operator PostScript GS 4 6 Signal direction R B 12 SIMM R 5 11 Intellifont R 6 17 Simultaneous Interface Operation GS 1 11 SIO See Simultaneous Interface Operation S...

Page 108: ... Printing O 3 6 Selecting status page type O 3 7 Troubleshooting O 6 12 Status page key GS 5 5 Stempel See Garamond Stempel Stroke weight R 3 6 Support QMS Bulletin board GS A 3 O A 3 R A 3 CompuServe GS A 3 O A 3 R A 3 Customer GS A 2 O A 2 R A 2 Customer Response Center GS A 4 O A 4 Internet GS A 3 O A 3 R A 3 Technical GS A 4 O A 4 R A 4 United States GS A 4 O A 4 R A 4 World wide GS A 6 O A 6 ...

Page 109: ...ges problem O 6 19 Orientation problem O 6 19 Paper jam message O 6 16 PC O 6 14 PostScript level 1 problems O 6 16 Printer resets O 6 21 Problem checklist O 6 11 Protocol O 6 14 Service calls O 6 31 Start up page O 6 20 Status message O 6 7 Status page O 6 12 Typeface R 3 2 Card R 6 16 Courier R 3 8 R 3 9 R 6 22 Defined R 3 2 Downloading O 6 16 O 6 21 Family R 3 2 Helvetica R 3 8 Italic R 3 6 ITC...

Page 110: ...rtual disk R 5 11 Virtual memory R 5 18 R 5 22 W Waiting for idle Status message O 6 9 Waiting on input end job Status message O 6 9 Warming up Status message O 6 9 O 6 10 Warranty R B 16 Electrostatic discharge R B 16 White lines O 6 28 White or black bands O 6 30 White or black stripes O 6 29 Windows Driver GS 4 11 Z Zapf Chancery ITC Zapf Chancery R 3 3 Zapf Dingbats ITC Zapf Dingbats R 3 3 v E...

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