Support from Your Network Supplier
F-3
Support from Your Network Supplier
If additional assistance is required, contact your
network supplier. Many suppliers are authorized
3Com service partners who are qualified to provide
a variety of services, including network planning,
installation, hardware maintenance, application
training, and support services.
When you contact your network supplier for assis-
tance, have the following information ready:
■
A list of system hardware and software, includ-
ing revision levels
■
Diagnostic error messages
■
Details about recent configuration changes, if
applicable
If you are unable to contact your network supplier,
see the following section on how to contact 3Com.
Support from 3Com
If you are unable to receive support from your
network supplier, technical support contracts are
available from 3Com.
Contact your local 3Com sales office to find your
authorized service provider using one of these
numbers:
Regional Sales
Office
Telephone Number
3Com Corporation
U.S.
3Com ANZA
East
West
3Com Asia Limited
P. R. of China
Hong Kong
India
Indonesia
Korea
Malaysia
Singapore
Taiwan (R.O.C.)
Thailand
3Com Benelux B.V.
Belgium
Netherlands
3Com Canada
Calgary
Montreal
Ottawa
Toronto
Vancouver
3Com France
3Com GmbH
Austria
Czech/Slovak Republics
Germany
Hungary
Poland
Switzerland
3Com Ireland
3Com Japan
800 NET 3Com
or
1 408 764 5000
61 2 9937 5000
61 3 9866 8022
86 10 68492 568 (Beijing)
86 21 6374 0220 Ext 6115
(Shanghai)
852 2501 1111
91 11 644 3974
62 21 523 9181
82 2 319 4711
60 3 732 7910
65 538 9368
886 2 377 5850
662 231 8151 4
32 725 0202
31 30 6029700
403 265 3266
514 683 3266
613 566 7055
416 498 3266
604 434 3266
33 1 69 86 68 00
43 1 5134323
42 2 21845 800
49 30 3498790 (Berlin)
49 89 627320 (Munich)
36 1 250 83 41
48 22 6451351
41 31 996 14 14
353 1 820 7077
81 3 3345 7251
Summary of Contents for SuperStack II 3000 TX
Page 13: ...Network Configuration Examples 1 5 Figure 1 2 Increasing port density with the Switch 3000 TX ...
Page 14: ...1 6 CHAPTER 1 GETTING STARTED Unit Overview Front Figure 1 3 Switch 3000 TX front view ...
Page 16: ...1 8 CHAPTER 1 GETTING STARTED Unit Overview Rear Figure 1 4 Switch 3000 TX rear view ...
Page 20: ...1 12 CHAPTER 1 GETTING STARTED ...
Page 23: ...Configuration Rules with Full Duplex 2 3 Figure 2 1 Fast Ethernet configuration rules ...
Page 96: ...5 28 CHAPTER 5 ADVANCED MANAGEMENT ...
Page 122: ...C 6 APPENDIX C TROUBLE SHOOTING ...
Page 123: ...D PIN OUTS Null Modem Cable 9 pin to RS 232 25 pin PC AT Serial Cable 9 pin to 9 pin ...
Page 124: ...D 2 APPENDIX D PIN OUTS Modem Cable 9 pin to RS 232 25 pin RJ45 Pin Assignments ...
Page 136: ...6 GLOSSARY ...