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Troubleshooting
23
ERROR: XXXXX [80046000H]
This error has occurred in the Communications object. Please
contact your technical support representative.
Description
This error occurs if the system cannot open the packet driver (Layer 2).
Solution
1
Select
Start > Options > Control Panel.
2
The next steps depend on your operating system:
■
Windows NT
— Select
Network > Services
and look for the NBX
Packet Driver entry.
If the NBX Packet Driver entry is missing, install the driver manually
(select
Network > Protocols
). The driver is in the Packet
subdirectory
of the pcXset application directory.
If the NBX Packet Driver
entry exists, click the
Bindings
tab to
determine if the driver has been bound to the network adapters. If
not, try uninstalling and reinstalling the driver.
■
Windows 2000
— Select
Network and Dialup Connections icon >
Local Area Connections > General
and look for the NBX Packet
Protocol Driver entry.
If the NBX Packet Driver entry is missing, click
Install
to install the
driver manually. The driver is in the Packet
subdirectory of the pcXset
application directory.
If the NBX Packet Driver
entry exists, you must determine if the driver
has been bound to the network adapters. Select
Network and
Dialup Connections > Advanced > Advanced Settings.
The driver
should be visible in the
Adapters and Bindings
tab.
If not, try uninstalling and reinstalling the driver.
■
Windows XP
— Select
Network Connections > Local Area
Connection
and then click Properties to open the Network dialog. On
the General tab, look for the
NBX Packet Driver
entry.
If the NBX Packet Driver entry is missing, install the driver manually
(select
Network > Protocols
). The driver is in the Packet
subdirectory
of the pcXset application directory.