3Com OfficeConnect 3C892A, User Manual, Page: 108 / 130

102
C
HAPTER
9: T
ROUBLESHOOTING AND
M
AINTENANCE
Understanding Service
Provider Information
The following Service Provider information is provided after a call has ended.
Data call options Data call If the last call was a data call, indicates the type of data
call, (Multilink PPP or PPP); number of B channels in use
for the call; whether compression is on or off and
whether BACP was negotiated (on) or not (off):
Multilink(2B) No-BACP/Compression-On
.
Call start time Voice or data Displays the date and time the call began.
The call was up for
(seconds) Data call Indicates the length of time this last call has been
connected.
Number of octets
received Data call Indicates the number of octets (bytes) received by the
ISDN LAN Modem.
Number of octets
transmitted Data call Indicates the number of octets (bytes) transmitted by
the ISDN LAN Modem.
Calling telephone or
port number Voice or data For the last incoming voice or data call, indicates the
telephone number of the calling party. For the last
outgoing voice call, indicates the port from which the
call was placed. (For outgoing data calls, no
information is provided.)
Called telephone
number Voice or data For the last outgoing data call, indicates the telephone
number dialed to reach the service provider for the
current call. For the last incoming voice or data call,
indicates the telephone number dialed from the far
end. (For outgoing voice calls, no information is
provided.)
Reason for call going
down Voice or data Indicates why the last call was disconnected. For
example, idle timer expired, or manual disconnect.
Reason for call coming
up Data Indicates how the call was placed and which
workstation placed the call. Depending on how the call
was placed you should see something similar to the
following:
“
Manual dial by Workstation A
.”
“
DNS query from Workstation A for
http://www.xxx.xxx
.” If the call was automatically
launched and the workstation does not know the IP
address.
“
Packet from Workstation A to IP address
xxxx.
” If the call was automatically launched and the
workstation knows the IP address.
Last Call Information
For This Call
Type
Description
Table 15
Service Provider Information Description
Service Provider Information Description
Number of successful
connections Indicates the total number of successful connections to
each service provider.
Number of failed connections Indicates the total number of unsuccessful connections to
each service provider.
Total number of octets received Indicates the total number of octets (bytes) received by the
ISDN LAN Modem.
Total number of octets
transmitted Indicates the total number of octets (bytes) transmitted by
the ISDN LAN Modem.
Total connection time (seconds) Indicates the collective amount of time connected to each
service provider so far.