LIMITED WARRANTY
HARDWARE:
3Com warrants its hardware products to be free from defects in workmanship and
materials, under normal use and service, for the following lengths of time from the date of
purchase from 3Com or its Authorized Reseller:
Internetworking products
One year
Network adapters
Lifetime
Ethernet stackable hubs and unmanaged Ethernet fixed port repeaters
Lifetime*
(One year if
not registered)
*Power supply and fans in these stackable hubs and unmanaged repeaters
One year
Other hardware products
One year
Spare parts and spares kits
90 days
If a product does not operate as warranted above during the applicable warranty period, 3Com
shall, at its option and expense, repair the defective product or part, deliver to Customer an
equivalent product or part to replace the defective item, or refund to Customer the purchase
price paid for the defective product. All products that are replaced will become the property of
3Com. Replacement products may be new or reconditioned. Any replaced or repaired product
or part has a ninety (90) day warranty or the remainder of the initial warranty period, whichever is
longer.
3Com shall not be responsible for any software, firmware, information, or memory data of
Customer contained in, stored on, or integrated with any products returned to 3Com for repair,
whether under warranty or not.
SOFTWARE:
3Com warrants that the software programs licensed from it will perform in
substantial conformance to the program specifications therefor for a period of ninety (90) days
from the date of purchase from 3Com or its Authorized Reseller. 3Com warrants the media
containing software against failure during the warranty period. No updates are provided. 3Com's
sole obligation with respect to this express warranty shall be (at 3Com's discretion) to refund the
purchase price paid by Customer for any defective software products, or to replace any defective
media with software which substantially conforms to 3Com's applicable published specifications.
Customer assumes responsibility for the selection of the appropriate applications program and
associated reference materials. 3Com makes no warranty or representation that its software
products will work in combination with any hardware or applications software products provided
by third parties, that the operation of the software products will be uninterrupted or error free, or
that all defects in the software products will be corrected. For any third party products listed in
the 3Com software product documentation or specifications as being compatible, 3Com will
make reasonable efforts to provide compatibility, except where the non-compatibility is caused
by a “bug” or defect in the third party's product.
STANDARD WARRANTY SERVICE:
Standard warranty service for hardware products may be
obtained by delivering the defective product, accompanied by a copy of the dated proof of
purchase, to 3Com's Corporate Service Center or to an Authorized 3Com Service Center during
the applicable warranty period. Standard warranty service for software products may be obtained
by telephoning 3Com's Corporate Service Center or an Authorized 3Com Service Center, within
the warranty period. Products returned to 3Com's Corporate Service Center must be
pre-authorized by 3Com with a Return Material Authorization (RMA) number marked on the
outside of the package, and sent prepaid, insured, and packaged appropriately for safe
shipment. The repaired or replaced item will be shipped to Customer, at 3Com's expense, not
later than thirty (30) days after receipt of the defective product by 3Com.
