B
T
ECHNICAL
S
UPPORT
Support from Your Network Supplier
If additional assistance is required, contact your supplier for
support and service of your 3Com network interface card.
When you contact your supplier for assistance, have the
following information ready:
■
Diagnostic error messages
■
A list of system hardware and software, including
revision levels
■
Details about recent configuration changes, if applicable
If you are unable to contact your network supplier, see the
following section on how to contact 3Com.
3Com provides easy access to technical support
information through a variety of services. This appendix
describes these services.
Information contained in this appendix is correct at time of
publication. For the very latest, we recommend that you
access 3Com Corporation’s World Wide Web site.
Online Technical Services
3Com offers worldwide product support 24 hours a day,
7 days a week, through the following online systems:
■
World Wide Web site
■
3Com Bulletin Board Service (3ComBBS)
■
3ComFacts
SM
automated fax service
Book Page 1 Thursday, April 2, 1998 9:28 AM