3Com EtherLink 3C905C-TX-M User Manual Download Page 87

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PPENDIX

B: I

NSTALLING

THE

YNAMIC

Access LAN A

GENT

Installing the DynamicAccess LAN Agent

To install the Dynamic

Access

LAN agent:

1 Make sure that the NIC and the network driver are

installed on your PC.

See

“Verifying Successful Installation”

Chapter 3

confirm that the NIC is properly installed in the PC.

2 Start Windows.

3 Insert the EtherCD in the CD-ROM drive.

The

EtherCD

Welcome screen appears.

If the

EtherCD

Welcome screen does not appear, enter

the following command from Run option of the
Windows Start menu:

d:\installs\setup.exe

where d:\ represents the letter name of the CD-ROM drive.

4 Click NIC Software.

5 Click DynamicAccess Technologies.

6 Click DynamicAccess LAN Agent.

Operating
System

PC Requirements

Recommended
Microsoft Service Pack

Windows 95

486/75 MHz CPU

16 MB RAM (32 MB recommended)

5 MB available hard drive space

Windows 95 OSR2 or
Service Pack 1

Windows 98

486/75 MHz CPU

16 MB RAM (32 MB recommended)

5 MB available hard drive space

None

Windows NT 4.0

Pentium/100 MHz CPU

32 MB RAM

5 MB available hard drive space

Service Pack 3

Windows NT 3.51 Pentium/100 MHz CPU

32 MB RAM

5 MB available hard drive space

Service Pack 5

book Page 86 Thursday, July 29, 1999 12:23 PM

Summary of Contents for EtherLink 3C905C-TX-M

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Page 2: ...http www 3com com http www 3com com productreg EtherLink PCI Network Interface Cards User Guide 3C905C TX M For Complete PC Management 3C905B 3C900B Part No 09 1743 000 Published June 1999 ...

Page 3: ...contact 3Com and a copy will be provided to you UNITED STATES GOVERNMENT LEGEND If you are a United States government agency then this documentation and the software described herein are provided to you subject to the following All technical data and computer software are commercial in nature and developed solely at private expense Software is delivered as Commercial Computer Software as defined i...

Page 4: ...C 18 3C905B and 3C900B FL NICs 18 Multiple NIC Installations and Remote Wake Up 18 Managed PC Boot Agent MBA Software 18 Desktop Management Interface DMI 2 0 19 DynamicAccess LAN Agent 19 Remote System Alerts 20 2 INSTALLING AND CONNECTING THE NIC Overview 21 Meeting PC Requirements 21 Installation Steps 21 Installing Multiple NICs 22 Upgrading Windows 95 to Windows 98 22 Updating the Network Driv...

Page 5: ...ifying Successful Installation 43 Windows 95 and Windows 98 43 Windows NT 4 0 43 Windows NT 3 51 43 Installing the 3Com NIC Diagnostics Program 44 Updating the Network Driver and NIC Software 45 Installing Multiple NICs 45 Windows 95 and Windows 98 46 Windows NT 4 0 47 4 INSTALLING THE NETWARE CLIENT AND SERVER DRIVERS Overview 49 Installing the NetWare Client Driver 49 About 3Com Intelligent Auto...

Page 6: ... Setting 61 Booting From the Network 61 BBS BIOS Compatible PCs 62 Non BBS BIOS Compatible PCs 63 6 TROUBLESHOOTING THE NIC Overview 65 Accessing 3Com Support Databases 65 Accessing the 3Com Knowledgebase 65 Accessing the 3Com NIC Help System 66 Accessing Release Notes and Frequently Asked Questions 66 Troubleshooting the NIC Installation 67 Problems Error Messages 67 Cleaning Up a Failed Installa...

Page 7: ... NICs Specifications 81 Cabling Requirements 82 Twisted Pair Cable 82 10BASE T Operation 83 100BASE TX Operation 84 RJ 45 Connector Pin Assignments 84 B INSTALLING THE DYNAMICAccess LAN AGENT Overview 85 Client PC Requirements 85 Installing the DynamicAccess LAN Agent 86 Verifying Successful Installation 87 Configuring the DynamicAccess LAN Agent 87 Removing DynamicAccess Technology 88 C INSTALLIN...

Page 8: ...m Facts Automated Fax Service 95 Support from Your Network Supplier 95 Support from 3Com 96 Returning Products for Repair 97 INDEX 3COM CORPORATION LIMITED WARRANTY FCC CLASS B STATEMENT FCC DECLARATION OF CONFORMITY INDUSTRY CANADA CLASS B EMISSION COMPLIANCE STATEMENT AVIS DE CONFORMITÉ À LA RÉGLEMENTATION D INDUSTRIE CANADA VCCI CLASS B STATEMENT 3COM END USER SOFTWARE LICENSE AGREEMENT PRODUCT...

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Page 10: ...this guide follow the instructions in the release notes Most user guides and release notes are available in Adobe Acrobat Reader Portable Document Format PDF or HTML on the 3Com World Wide Web site http www 3com com You can download Acrobat Reader from the EtherCD or from Adobe Systems Incorporated Web site http www adobe com NIC Model Number EtherLink 10 100 PCI For Complete PC Management 3C905C ...

Page 11: ...ury Convention Description Screen displays This typeface represents information as it appears on the screen Commands The word command means that you must enter the command exactly as shown and then press Return or Enter Commands appear in bold Example To launch the DOS diagnostics program enter the following command a install The words enter and type When you see the word enter in this guide you m...

Page 12: ... for desktop and network management including Remote Wake Up Managed PC Boot Agent MBA Software DynamicAccess LAN Agent for traffic prioritization and remote monitoring RMON and RMON2 NIC Model Number EtherLink 10 100 PCI For Complete PC Management 3C905C TX M EtherLink 10 100 PCI 3C905B 3C905B TX M 3C905B TX NM 3C905B COMBO EtherLink 100 PCI Fiber 3C905B FX EtherLink 10 PCI Fiber 3C900B FL EtherL...

Page 13: ... TX M NIC TX DATA ACT 10 100 L N K Remote Wake Up RWU connector MBA Boot ROM Features Supported 3C905C TX M NIC RJ 45 connector for 10BASE T or 100BASE TX Remote Wake Up DMI 2 0 Integrated boot ROM with Managed PC Boot Agent MBA software Traffic prioritization Remote monitoring RMON and RMON2 Efficient multicast control Remote system alerts heartbeat packets ...

Page 14: ...d network management including Remote Wake Up Managed PC Boot Agent MBA Software 3C905B TX M only DynamicAccess LAN Agent for traffic prioritization and remote monitoring RMON and RMON2 Desktop Management Interface DMI 2 0 3C905B TX DATA TX ACT 10 100 L N K 3C905B TX Boot ROM socket Remote Wake Up connector DATA TX ACT 10 100 L N K 3C905B TX NM TX DATA ACT 10 100 L N K MBA Boot ROM 3C905B TX M Rem...

Page 15: ...14 CHAPTER 1 INTRODUCTION 3C905B COMBO 3C905B FX Remote Wake Up connector Boot ROM socket 100 LNK ACT 100 Boot ROM socket Remote Wake Up connector ...

Page 16: ...d remote monitoring RMON and RMON2 Desktop Management Interface DMI 2 0 3C905B NIC Model Features Supported TX TX M TX NM COMBO FX RJ 45 connector for 10BASE T or 100BASE TX AUI and BNC connectors for 10BASE5 and 10BASE2 SC connector for 100BASE FX Remote Wake Up DMI 2 0 Boot ROM socket Integrated boot ROM with Managed PC Boot Agent MBA software Traffic prioritization Remote monitoring RMON and RM...

Page 17: ... connector for 10BASE T 10 Mbps only BNC connector for 10BASE2 10 Mbps only AUI connector for 10BASE5 10 Mbps only ST connector for 10BASE FL Remote Wake Up DMI 2 0 Boot ROM socket Traffic prioritization Remote monitoring RMON and RMON2 Efficient multicast control A boot ROM with Managed PC Boot Agent MBA software can be purchased separately for installation and use with the 3C900B NICs See Manage...

Page 18: ...Remote Wake Up cables contact 3Com Toll free number for the United States and Canada 1 877 226 4604 Toll number for international calls 1 510 226 4604 Remote Wake Up Requirements The following NICs support Remote Wake Up 3C905C TX M 3C905B TX 3C905B TX M 3C905B COMBO 3C905B FX 3C900B FL Your PC or server must have a management application that supports Remote Wake Up In addition the following item...

Page 19: ...mote Wake Up including a list of PCs that currently support this feature go to http www 3com com partners acpi Multiple NIC Installations and Remote Wake Up To use multiple NICs as Remote Wake Up NICs in the same PC the PC must have a power supply that can support multiple Remote Wake Up devices See your PC documentation if you are unsure whether your PC power supply can accommodate more than one ...

Page 20: ... then use this information to configure and manage a client or server PC remotely For instructions on installing the 3Com DMI Agent see Appendix C Installing the 3Com DMI Agent For more detailed information on DMI see the 3Com DMI Agent User Guide located with the 3Com DMI Agent software on the EtherCD Information is also available at http www 3com com managedpc DynamicAccess LAN Agent The Dynamic...

Page 21: ...ion on the DynamicAccess LAN agent see the DynamicAccess Technology User Guide located on the EtherCD Information is also available at http www 3com com dynamicaccess Remote System Alerts The 3C905C TX M NIC can be configured to continuously transmit a packet to an alert target management station If the management station fails to receive the regularly scheduled packet an alert can be triggered th...

Page 22: ...eps to the 3C90xB or 3C90xC NIC installation 1 Run the preinstallation program before installing the NIC in the PC The EtherCD preinstallation program prevents conflicts with the NIC and your operating system It guides you through the NIC installation and must be run before you physically install the NIC in the PC 2 Install the NIC in the PC 3 Connect the NIC to the network 4 Install the network d...

Page 23: ... later in this chapter Installing a 3C900 or 3C905 NIC If you are installing a 3C900 or 3C905 NIC in a PC running Windows 98 follow the instructions in the WIN98 TXT file located in the Help directory on the EtherCD Do not follow the instructions in this chapter Installing From Diskette If your PC does not have a CD ROM drive access a PC that has a CD ROM drive and create installation diskettes fr...

Page 24: ... 1 Turn on the power to the PC and start Windows 2 Insert the EtherCD in the CD ROM drive The EtherCD Welcome screen appears If the EtherCD Welcome screen does not appear enter the following command from the Run option of the Windows Start menu d installs setup exe where d represents the letter name of the CD ROM drive 3 Click NIC Software 4 Click NIC Drivers and Diagnostics 5 Click Installation U...

Page 25: ... PC To run the NIC preinstallation program 1 Do not install the NIC in the PC 2 Turn on the power to the PC and start Windows 3 Quit any open applications and disable the automatic protection feature of any anti virus software that may be running 4 Insert the EtherCD in the CD ROM drive The EtherCD Welcome screen appears If the EtherCD Welcome screen does not appear enter the following command fro...

Page 26: ... next section Inserting the NIC in the PC Inserting the NIC in the PC The following instructions apply to installing the NIC in most PCs If these instructions are not appropriate for your PC refer to the documentation that accompanied your PC On a Windows NT 4 0 PC a message appears stating Do you have to install NIC drivers for any EtherLink PCI NICs Click Yes If the Microsoft TCP IP Properties s...

Page 27: ...e the screw If you do not know how to identify a PCI slot check your PC documentation or ask your system administrator 6 Carefully insert the NIC in the empty PCI slot Press firmly to ensure that the NIC is fully seated in the slot Do not install the NIC in a shared PCI slot Avoid any PCI slot next to an ISA slot This is often a shared slot and does not support bus mastering If you are planning to...

Page 28: ...the power to the PC The next step is to connect the NIC to the network Go to Connecting the NIC to the Network 1 Remove slot cover 2 Insert NIC PCI slots If you want to install the Remote Wake Up cable go to the next section Connecting the Remote Wake Up Cable to continue the installation If you do not want to connect the cable continue with step 8 ...

Page 29: ...IC is properly installed in a PCI slot 2 Insert the Remote Wake Up cable into the RWU connector on the NIC Twist the cable twice before attaching the cable to the PC 3 Attach the other end of the cable to the connector on the PC motherboard Refer to your PC documentation if you need help locating the connector If you have a 3C905C TX M NIC and your PC is compliant with PCI 2 2 Remote Wake Up is au...

Page 30: ...on Connecting the NIC to the Network Connecting the NIC to the Network Follow the procedure for the port that matches your NIC and your network environment RJ 45 Port On the 3C900B NIC the RJ 45 port provides a 10 Mbps connection only On the 3C905C TX M and 3C905B NICs the RJ 45 port provides a 10 Mbps or 100 Mbps connection automatically depending on the speed of the connected hub or switch ...

Page 31: ...NIC backplate 2 Connect the other end of the network cable to an active network port The next step is to install the network driver Go to Chapter 3 Installing NIC Software in Windows or Chapter 4 Installing the NetWare Client and Server Drivers Network Environment Cable Required Maximum Cable Length 10 Mbps 10BASE T Category 3 4 or 5 unshielded twisted pair 100 m 328 ft 100 Mbps 100BASE TX Categor...

Page 32: ...C 2 Connect the other end of the network cable to another PC or to a 50 ohm terminator The next step is to install the network driver Go to Chapter 3 Installing NIC Software in Windows or Chapter 4 Installing the NetWare Client and Server Drivers Port Cable Required Maximum Network Cable Length BNC 10BASE2 thin Ethernet coaxial 10 Mbps only 185 m 607 ft If your PC is the last physical device in th...

Page 33: ... to the AUI port on the NIC This connector attaches in only one way Orient the AUI connector to match the AUI port on the NIC 3 Move the slide latch up to the closed position to lock the AUI connector in place 4 Connect the other end of the network cable to an external transceiver The next step is to install the network driver Go to Chapter 3 Installing NIC Software in Windows or Chapter 4 Install...

Page 34: ...SC connector on the NIC 3 Connect the other end of the cable to an active 100BASE FX Fast Ethernet network port The next step is to install the network driver Go to Chapter 3 Installing NIC Software in Windows or Chapter 4 Installing the NetWare Client and Server Drivers Port Cable Required Maximum Network Cable Length SC Long wavelength fiber optic 1300 nm 50 µ 125 µ multimode fiber 62 5 µ 125 µ ...

Page 35: ... connector 2 Connect the network cable to the ST connector on the NIC The cable that you use for the 3C900B FL NIC consists of two individual cables You can insert either cable into the transmit 10 and receive RX connectors on the NIC Port Cable Required Maximum Network Cable Length ST Short wavelength fiber optic 850 nm 50 µ 125 µ multimode fiber 62 5 µ 125 µ multimode fiber Full duplex 2 000 m 6...

Page 36: ...t 10 connector on the NIC into the receive RX connector on the network hub or switch Insert the cable that is connected to the receive RX connector on the NIC into the transmit TX connector on the network hub or switch The next step is to install the network driver Go to Chapter 3 Installing NIC Software in Windows or Chapter 4 Installing the NetWare Client and Server Drivers ...

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Page 38: ...nd NetWare network environments Installing the Network Driver Using the EtherCD To install the network driver using the EtherCD follow the steps for your operating system For instructions on using the installation diskettes which can be created from the EtherCD to install the network driver see the text file for your operating system in the HELP directory on the EtherCD These instructions describe...

Page 39: ...e Insert Disk dialog box appears prompting you to insert the EtherCD 2 Make sure that the EtherCD is inserted in the CD ROM drive 3 Click OK The Copying Files dialog box appears 4 Open the pull down menu and select c windows options cabs 5 Click OK Files are copied If this is the first time that networking is being installed on your PC the Identification tab of the Network screen appears Go to ste...

Page 40: ...e Windows 95 CD and then click OK Files are copied You are prompted to restart the PC 8 Remove the Windows 95 CD and then click Yes to restart the PC The installation is complete Go to Verifying Successful Installation later in this guide to confirm that the NIC is properly installed Windows 98 To install the network driver 1 Turn on the power to the PC Windows 98 detects the NIC The Insert Disk d...

Page 41: ...ndows 98 CD and then click Yes to restart the PC The installation is complete Go to the next section Verifying Successful Installation to confirm that the NIC is properly installed If you are prompted for the EtherCD click OK make sure that the drive letter of the CD ROM drive for example d appears in the dialog box and then click OK You must restart the PC to complete the installation After Windo...

Page 42: ...rs 6 Insert the EtherCD in the CD ROM drive 7 Make sure that the letter name of the CD ROM drive for example d appears in the entry box and then click OK The Select OEM Option dialog box appears 8 Make sure that the 3Com EtherLink PCI NIC is selected and then click OK The Adapters tab of the Network screen appears 9 Click Close If the Microsoft TCP IP Properties screen appears enter the requested ...

Page 43: ...where d represents the letter name of the CD ROM drive and then click OK The Select OEM Option window appears 7 Make sure that the name of the NIC is selected and then click OK Files are copied The Network Settings window appears The name of the installed NIC appears in the list of installed adapter cards 8 Click OK If the TCP IP Configuration screen appears enter the requested information for you...

Page 44: ...ng help Windows NT 4 0 To verify successful NIC installation 1 Double click the My Computer icon then the Control Panel icon and then the Network icon 2 Select the Adapters tab 3 Make sure that the name of the NIC appears in the list of network adapters If the name of the NIC does not appear in the list of network adapters the installation was not successful See Troubleshooting the NIC Installatio...

Page 45: ...on the power to the PC and start Windows 2 Insert the EtherCD in the CD ROM drive The EtherCD Welcome screen appears If the EtherCD Welcome screen does not appear enter the following command from the Run option of the Windows Start menu d installs setup exe where d represents the letter name of the CD ROM drive 3 Click NIC Software 4 Click NIC Drivers and Diagnostics 5 Click Update NIC Driver 6 Cl...

Page 46: ...e EtherCD Welcome screen does not appear enter the following command from Run option of the Windows Start menu d installs setup exe where d represents the letter name of the CD ROM drive 3 Click NIC Software 4 Click NIC Drivers and Diagnostics 5 Click Update To update the network driver only click Without Diagnostics To update the network driver and NIC diagnostics software click With Diagnostics ...

Page 47: ...dows 98 section earlier in this chapter for instructions 6 After the network driver is installed restart the PC 7 After the PC restarts exit Windows and turn the power off to the PC Make sure that the PC is unplugged 8 Install the second NIC in your PC and connect it to the network 9 Plug in the PC power cord turn on the power to the PC and then start Windows Windows detects the second NIC The sec...

Page 48: ...herCD 8 Make sure that d appears in the entry box where d represents the letter name of the CD ROM drive and then click OK The Select OEM Option screen appears with the name of one of the NICs selected Only one NIC appears on this screen 9 Click OK Files are copied The Network screen appears with the name of the first installed NIC 10 Close the Network screen If you are prompted for network inform...

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Page 50: ...NK to install the client software and drivers for Novell NetWare 3 x 4 x or 5 x About 3Com Intelligent Auto Install Software The 3Com intelligent auto install software automatically configures your NIC and PC for use as a NetWare client The intelligent auto install software creates a new AUTOEXEC BAT file and saves the old file as AUTOEXEC 3CM It also creates a new CONFIG SYS file and saves the ol...

Page 51: ... a NetWare network 1 Install the NIC and connect it to the network as described in Chapter 2 2 Reboot to DOS 3 Insert the EtherCD in the CD ROM drive 4 At the DOS prompt enter the following command where d is the drive letter of your CD ROM drive d install The main menu appears 5 Select Auto Install and Config for NetWare and press Enter 6 Select DOS Windows 3 1x or Windows for Workgroups 3 11 and...

Page 52: ... Additional files NetWare Loadable Modules NLMs that are required for servers running NetWare are on the EtherCD in the NWSERVER directory or they can be obtained from Novell Obtaining NetWare Loadable Modules You can obtain current NLMs for the NetWare servers listed in the table below from the Novell World Wide Web site http www support novell com The EtherLink PCI NICs do not support NetWare 3 ...

Page 53: ...re 4 x driver Import the driver when installing the NetWare server software Copy the driver to the server s hard disk and then load the driver manually Importing the Server Driver To import the server driver into a NetWare 4 x server 1 Install the NetWare server software 2 Insert the EtherCD in the CD ROM when the NIC selection menu appears 3 Press Insert This key tells the server installation pro...

Page 54: ...ine assuming the server start directory is C NWSERVER where the LAN drivers and NLM files were copied LOAD C NWSERVER 3C90X LAN SLOT slotnumber The slotnumber variable is the hexadecimal slot number of the PCI NIC See Verifying the PCI Slot Number for instructions on obtaining this number NetWare 5 x There are two ways to install the NetWare 5 x driver Import the driver when installing the NetWare...

Page 55: ...ually To update an existing server driver manually 1 Copy all of the files from the NWSERVER subdirectory on the EtherCD to the server s hard drive 2 Boot the server and launch the Install program 3 Add the following line to the AUTOEXEC NCF file assuming the server start directory is C NWSERVER where the LAN drivers and NLM files were copied LOAD C NWSERVER 3C90X LAN SLOT slotnumber The slotnumbe...

Page 56: ...c program for DOS See the next section Verifying the PCI Slot Number for instructions The values name1 and name2 are unique names assigned to each NIC by your system administrator The values name1 and name 2 must be different The frame parameters frametype1 and frametype2 can be one of the following Ethernet_802 2 Ethernet_802 3 Ethernet_II Ethernet_SNAP Make sure that the frametype for the server...

Page 57: ...with the na option This prevents the AUTOEXEC NCF file from loading For example enter server na 2 Issue the load command for the NIC LAN driver without a slot parameter For example enter load c nwserver 3c90x lan 3 NetWare lists the valid slot number s for the NIC depending on how many NICs are installed The values appearing in the list are the slot values that you should use ...

Page 58: ...rformance is appropriate if no other applications are making major demands on CPU resources Normal Minimized CPU Utilization Maximized Network Performance Duplex Determines if the NIC transmits data across the network in both directions simultaneously full duplex or in one direction at a time half duplex Auto Select allows the NIC to automatically connect at the duplex mode of the connected hub or...

Page 59: ... manually Auto Select 10BASE T 10Mb s 100BASE TX 100Mb s AUI BNC 100BASE FX 10BASE FL Option Description Settings This chapter describes how to configure the NIC using the 3Com NIC Diagnostics program for Windows For instructions on using the other two methods see the file or appendix mentioned in the table Method Description Requirement s 3Com NIC Diagnostics program for Windows Configure the NIC...

Page 60: ...nd Diagnostics program for DOS Configure the NIC locally using the 3Com Configuration and Diagnostics program for DOS 1 Reboot the PC using a DOS bootable diskette 2 Insert the EtherCD in the PC 3 Enter at the DOS prompt d 3c90xcfg exe See the DOSDIAG TXT file located in the HELP directory on the EtherCD for more information Customers running Japanese DOS must switch to U S mode DOS before running...

Page 61: ...s and return the settings to their previous values click Undo Changes To return the settings to the factory default settings click Set Factory Defaults 8 Click OK to save the changes and exit the program Configuring the Managed PC Boot Agent MBA This section explains how to configure the 3C905C TX M and 3C905B TX M NICs Managed PC Boot Agent MBA boot ROM to boot from the network Click Help to obta...

Page 62: ...etwork Parameter select Boot PROM 7 Open the Set Value list box and select Enabled to enable the boot ROM or Disabled to disable the boot ROM 8 Click OK to save the setting and exit the program Booting From the Network The boot process for the MBA boot ROM varies depending on the type of PC you have BBS BIOS compatible or non BBS BIOS compatible If your PC was purchased recently it may be BBS BIOS...

Page 63: ...r instructions on accessing and configuring the PC BIOS 3 Reboot the PC The MBA attempts to boot from the network using the default boot method PXE To change the default method or any other MBA configurations press Ctrl Alt B when the following message appears Initializing MBA Press Ctrl Alt B to configure If the network boot fails the following message appears Network boot aborted press any key t...

Page 64: ...chapter for instructions 2 Change the MBA default boot setting from Local to Network To change the default boot setting or any other MBA configurations use the MBACFG utility located on the MBA utility diskette or press Ctrl Alt B when the following message appears Initializing MBA Press Ctrl Alt B to configure For more information on using configuring and troubleshooting the MBA boot ROM see the ...

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Page 66: ...es In addition to the 3Com support databases listed in this section check the README TXT and the Help text files located in the HELP directory on the EtherCD for troubleshooting information Accessing the 3Com Knowledgebase To access a database of technical information that can help you diagnose and solve NIC installation configuration and upgrade problems go to http knowledgebase 3com com To acces...

Page 67: ...s To access release notes and frequently asked questions about the NIC 1 Make sure that the NIC its driver and the 3Com NIC Diagnostic program are installed See Installing the 3Com NIC Diagnostics Program for instructions 2 Open the Windows Start menu 3 Select Programs and then 3Com NIC Utilities 4 Click 3Com NIC Doctor The 3Com NIC Diagnostics General screen appears 5 Click the Support tab The Su...

Page 68: ...unable to locate a driver for this device Error You have selected a plug and play adapter Please turn off your machine an install the adapter Then turn on your machine and reinstall Cleaning Up a Failed Installation If the network driver installation failed follow the steps below to clean up your system and install the NIC correctly This procedure Removes all 3C90x NICs from your system Removes th...

Page 69: ...roubleshooting tips CAUTION Before inserting or removing the NIC from the PC turn the PC power off and unplug the power cord Tip Description Check the NIC installation Make sure that you have run the preinstallation program as described in Chapter 2 This program must be run before installing the NIC in the PC Make sure that the NIC is installed correctly in a PCI slot Check for specific hardware p...

Page 70: ...s described in Running the NIC Diagnostics Tests in Chapter 7 If the tests fail replace the NIC with a known working NIC and run the tests again using the same configuration settings as those used on the failed NIC If the working NIC passes all tests the original NIC is probably defective For information on product repair see Appendix D Check the 3Com support databases Review the known problems an...

Page 71: ...ke Up NIC in the PC If Remote Wake Up works with the new NIC installed contact your PC vendor for a replacement NIC If Remote Wake Up does not work with the new NIC installed there may be a problem with the PC motherboard Contact your PC manufacturer Removing the Network Driver To remove the EtherLink 3C90x network driver from your PC follow the steps for your operating system Windows 95 and Windo...

Page 72: ...ghlight the name of the NIC in the Network Adapters box and then click Remove 4 Click Yes to confirm the removal 5 Click Close to close the Network screen You are prompted to restart the PC If you are physically removing the NIC from the PC click No Do not restart the PC until you shut down the system turn the power off and remove the NIC from the PC If you are reinstalling the NIC software click ...

Page 73: ...turn the power off and remove the NIC from the PC If you are reinstalling the NIC software click Restart Now to restart the PC Removing the 3Com NIC Diagnostics Program To remove the 3Com NIC Diagnostics program 1 Start Windows 2 Insert the EtherCD in the CD ROM drive The EtherCD Welcome screen appears If the EtherCD Welcome screen does not appear enter the following command from the Run option of...

Page 74: ...NK LED states do not apply to the AUI BNC SC and ST connectors as indicated by N A in the table Connector LED State Meaning RJ 45 AUI BNC SC ST 10 LNK link On If drivers are installed the 10BASE T connection is active Yes N A N A N A Yes If drivers are not installed the NIC is receiving power Yes Yes Yes N A Yes Off Something is preventing the connection between the NIC and the hub or switch Yes N...

Page 75: ...ion is active Yes N A N A Yes N A If drivers are not installed the NIC is receiving power Yes Yes Yes Yes N A Off Something is preventing the connection between the NIC and the hub or switch Yes N A N A Yes Blinking The cable polarity is reversed Try a different network cable or contact your system administrator Yes N A N A N A N A ACT activity Blinking Network traffic is present Yes Yes Yes Yes Y...

Page 76: ...e Network Test Run the Network Test to check the NIC connectivity to the network 1 Click Run Network Test on the Diagnostics screen The Network Connectivity Test screen appears To run NIC diagnostic tests on a PC running DOS Windows NT 3 51 Windows 3 x or Windows for Workgroups use the 3Com Configuration and Diagnostics program for DOS See the DOSDIAG TXT file located in the HELP directory on the ...

Page 77: ... NIC 1 Click Run NIC Test on the Diagnostics screen The NIC Test screen appears 2 Click Perform NIC Test While the test is running a progress bar indicates test progress If the test passes the NIC is functioning correctly If the test fails a message indicates the error type Click Help in the error message screen to obtain more information 3 Click Close To Run the Remote Wake Up Test At least two P...

Page 78: ...stics To view statistical information about the network 1 Make sure that the NIC the network driver and the 3Com NIC Diagnostics program are installed 2 Open the Windows Start menu 3 Select Programs and then 3Com NIC Utilities 4 Click 3Com NIC Doctor The 3Com NIC Diagnostics General screen appears 5 Click the Statistics tab The Statistics screen appears The information is updated by the NIC driver...

Page 79: ...heck box next to Show Icon in System Tray 6 Close the 3Com NIC Diagnostic program When you drag your mouse pointer over the 3Com icon but do not double click the icon a network statistics box appears displaying the following information Frames Sent and Received A count of the number of frames packets sent and received through the NIC since the last time statistics were reset Link Speed The speed 1...

Page 80: ...etwork Interface 10 Mbps Ethernet 10BASE T Ethernet IEEE 802 3 industry standard for a 10 Mbps baseband CSMA CD local area network 100 Mbps Ethernet 100BASE TX Ethernet IEEE 802 3u industry standard for a 100 Mbps baseband CSMA CD local area network Environment Operating temperature 32 to 158 F 0 to 70 C Storage temperature 22 to 194 F 30 to 90 C Operating humidity 10 to 90 noncondensing Storage h...

Page 81: ...us master scatter gather DMAs Dimensions TX TX M TX NM Height 8 57 cm 3 57 in Length 12 07 cm 4 75 in COMBO Height 10 033 cm 3 950 in Length 17 459 cm 6 874 in FX Height 9 53cm 3 75 in Length 12 07cm 4 75 in Power requirement 5 V 5 650 mA maximum Network Interface 10 Mbps Ethernet 10BASE T Ethernet IEEE 802 3 industry standard for a 10 Mbps baseband CSMA CD local area network 100 Mbps Ethernet 100...

Page 82: ...crosoft PC98 PCI 2 1 DMI 1 0 and 2 0 Hardware Memory 4 KB internal RAM Bus interface PCI Local Bus Specification Revision 2 1 32 bit bus PCI master Supports bus master scatter gather DMAs Dimensions TPO Height 3 00 in 7 62 cm Length 4 80 in 12 19 cm COMBO Height 3 95 in 10 03 cm Length 6 82 in 17 32 cm FL Height 9 53cm 3 75 in Length 12 07cm 4 75 in Power requirement 5 V 5 650 mA maximum Network I...

Page 83: ...uit that can transmit data A cable is a bundle of one or more twisted pairs surrounded by an insulator Unshielded twisted pair UTP is the most commonly used type of twisted pair cable Shielded twisted pair STP provides protection against crosstalk Twisted pair cable is now commonly used in Ethernet Fast Ethernet and other network topologies The EIA TIA defines five categories of unshielded twisted...

Page 84: ...onto separate carrier frequencies A wiring topology using 10BASE T specifies a wiring hub cable arranged in a star configuration and unshielded twisted pair cable Each node has a separate cable run that must not exceed 100 meters 328 ft from the node to the hub Category Use 1 Traditional telephone cable 2 Data transmissions up to 4 MHz 3 Voice and data transmission up to 25 MHz The cable typically...

Page 85: ...100 Mbps A broadcast architecture A specific media access control MAC scheme A wiring topology using 100BASE TX specifies a wiring hub cable arranged in a star configuration and Category 5 UTP or STP wiring Each node has a separate cable run that must not exceed 100 meters 328 ft from the node to the hub RJ 45 Connector Pin Assignments The following illustration shows the RJ 45 connector pin assig...

Page 86: ...cAccess LAN agent that is included on the EtherCD For an overview of the DynamicAccess LAN agent see DynamicAccess LAN Agent in Chapter 1 For detailed information on using configuring and troubleshooting the DynamicAccess LAN agent access the DynamicAccess Technology User Guide on the EtherCD You can also download it from http www 3com com dynamicaccess CAUTION If you plan to install the DynamicAc...

Page 87: ...mand from Run option of the Windows Start menu d installs setup exe where d represents the letter name of the CD ROM drive 4 Click NIC Software 5 Click DynamicAccess Technologies 6 Click DynamicAccess LAN Agent Operating System PC Requirements Recommended Microsoft Service Pack Windows 95 486 75 MHz CPU 16 MB RAM 32 MB recommended 5 MB available hard drive space Windows 95 OSR2 or Service Pack 1 W...

Page 88: ...icAccess LAN agent entry appears as a protocol A 3Com DynamicAccess LAN agent icon is installed in the Windows Control Panel Configuring the DynamicAccess LAN Agent Contact your system administrator about using DynamicAccess technology at your site The instructions in this section are for configuring the DynamicAccess LAN agent on a local PC You can obtain the complete configuration instructions b...

Page 89: ... take network precedence Fast IP Allows you to enable and configure Fast IP Administration Allows you to set DynamicAccess control panel access set VLAN options enable efficient multicast control and enable the prioritizing of traffic Removing DynamicAccess Technology For instructions on removing the DynamicAccess LAN agent from your PC see the DynamicAccess Software User Guide This user guide can...

Page 90: ...p www 3com com managedpc About the 3Com DMI Agent The 3Com DMI Agent allows you to obtain basic NIC information including Node address MAC address Driver version Additionally depending on the features of your NIC the 3Com DMI Agent allows you to view and configure advanced NIC features including Managed PC Boot Agent MBA software Remote Wake Up events Workgroup keep alive packet Remote system aler...

Page 91: ...ot receive irrelevant information for the NIC For a description of each MIF that is supported by the 3Com DMI Agent see the 3Com DMI Agent User Guide included with the 3Com DMI Agent software on the EtherCD System Requirements This section lists the client PC and network management requirements for installing and using the 3Com DMI Agent Client PC Requirements Your PC requires the following items ...

Page 92: ...om DMI Agent on a PC running Windows NT 3 51 see the 3Com DMI User Guide included with the 3Com DMI Agent software on the EtherCD To install the 3Com DMI Agent 1 Make sure that the PC meets the requirements listed in Client PC Requirements earlier in this chapter 2 Make sure that the EtherLink NIC is installed in the PC and is connected to the network 3 Insert the EtherCD in the CD ROM drive The E...

Page 93: ...t 7 Follow the prompts on the screen 8 Restart the PC when prompted To verify successful installation use a DMI compatible browser or a network management application that supports DMI 2 0 or 2 0s to verify that the 3Com NIC is present See the 3Com DMI Agent User Guide or contact your system administrator for instructions ...

Page 94: ... 24 hours a day 7 days a week through the following online systems World Wide Web site 3Com Knowledgebase Web Services 3Com FTP site 3Com Bulletin Board Service 3Com BBS 3Com FactsSM Automated Fax Service World Wide Web Site To access the latest networking information on the 3Com Corporation World Wide Web site enter this URL into your Internet browser http www 3com com This service provides acces...

Page 95: ...rmation into your FTP client Hostname ftp 3com com Username anonymous Password your Internet e mail address You do not need a user name and password with Web browser software such as Netscape Navigator and Internet Explorer 3Com Bulletin Board Service The 3Com BBS contains patches software and drivers for 3Com products This service is available through analog modem or digital modem ISDN 24 hours a...

Page 96: ...lified to provide a variety of services including network planning installation hardware maintenance application training and support services When you contact your network supplier for assistance have the following information ready Product model name part number and serial number A list of system hardware and software including revision levels Diagnostic error messages Details about recent confi...

Page 97: ...e including revision levels Diagnostic error messages Details about recent configuration changes if applicable Here is a list of worldwide technical telephone support numbers Country Telephone Number Asia Pacific Rim Australia Hong Kong India Indonesia Japan Malaysia New Zealand Pakistan Philippines P R of China Singapore S Korea From anywhere in S Korea From Seoul Taiwan R O C Thailand 1 800 678 ...

Page 98: ...reland Israel Italy Netherlands Norway Poland Portugal South Africa Spain Sweden Switzerland U K 0800 297468 0800 71429 800 17309 0800 113153 0800 917959 0800 1821502 00800 12813 1800 553117 1800 9453794 1678 79489 0800 0227788 800 11376 00800 3111206 0800 831416 0800 995014 900 983125 020 795482 0800 55 3072 0800 966197 Latin America Argentina Brazil Chile Colombia Mexico Peru Puerto Rico Venezue...

Page 99: ...rs select option 2 and then option 2 Austria Belgium Denmark Finland France Germany Hungary Ireland Israel Italy Netherlands Norway Poland Portugal South Africa Spain Sweden Switzerland U K 0800 297468 0800 71429 800 17309 0800 113153 0800 917959 0800 1821502 00800 12813 1800553117 1800 9453794 1678 79489 0800 0227788 800 11376 00800 3111206 0800 831416 0800 995014 900 983125 020 795482 0800 55 30...

Page 100: ...ifications 81 3C905 NIC installing in WIndows 98 22 3C905B COMBO NIC features 14 picture of 14 specifications 80 3C905B FX NIC features 14 picture of 14 specifications 80 3C905B TX NIC features 14 picture of 13 specifications 80 3C905B TX M NIC features 14 picture of 13 specifications 80 3C905B TX NM NIC features 14 picture of 13 specifications 80 3C905C TX M NIC features 12 picture of 11 specific...

Page 101: ...67 client driver Novell NetWare 49 coaxial cable thick 32 thin 31 collisions viewing 77 compliance Year 2000 10 configuring DynamicAccess LAN agent 87 Managed PC Boot Agent MBA 60 NIC 59 conventions text About This Guide 10 CRC errors viewing 77 D Desktop Management Interface DMI overview 19 diagnostics tests running 75 diskettes creating 23 obtaining 22 DMI Desktop Management Interface overview 1...

Page 102: ...einstallation program running 24 Remote Wake Up cable 28 verifying 43 installation steps 21 installing drivers NetWare client for DOS Windows 3 1x and Windows for Workgroups 49 NetWare server 51 Windows 95 38 Windows 98 39 Windows NT 3 51 42 Windows NT 4 0 41 installing multiple NICs NetWare server 53 Windows 95 45 Windows 98 45 Windows NT 4 0 47 intelligent auto install software requirements 50 r...

Page 103: ... Device Manager 67 release notes accessing 66 remote monitoring RMON 19 Remote Wake Up cable connecting 28 obtaining 17 multiple NIC Installations 18 overview 17 requirements 17 test running 76 troubleshooting 69 removing DynamicAccess LAN agent 88 removing NIC software 70 requirements 3Com DMI Agent 90 cabling 82 DynamicAccess LAN agent 85 PC 21 Remote Wake Up 17 returning products for repair 97 ...

Page 104: ...5 NIC diagnostic program 45 upgrading Windows 95 to Windows 98 22 URL 93 V verifying successful installation 43 W Windows 3 1x Novell client driver installing 49 Windows 95 multiple NIC installations 46 removing NIC software 70 upgrading to Windows 98 22 verifying installation 43 Windows 98 installing driver NDIS 5 43 multiple NIC installations 46 removing NIC software 70 upgrading from Windows 95...

Page 105: ......

Page 106: ...ts or work in combination with any hardware or applications software products provided by third parties that the operation of the software products will be uninterrupted or error free or that all defects in the software products will be corrected For any third party products listed in the 3Com software product documentation or specifications as being compatible 3Com will make reasonable efforts to...

Page 107: ...phone Support with coverage for basic troubleshooting only will be provided for lifetime of the product on a commercially reasonable efforts basis Telephone support is available from 3Com only if Customer purchased this product directly from 3Com or if Customer s reseller is unable to provide telephone support Please refer to the Technical Support appendix in the user guide for telephone numbers 3...

Page 108: ... that may cause undesired operation WARNING This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in acc...

Page 109: ...003 du Canada VCCI CLASS B STATEMENT This is a Class B product based on the standard of the Voluntary Control Council for Interference from Information Technology Equipment VCCI If this is used near a radio or television receiver in a domestic environment it may cause radio interference Install and use the equipment according to the instruction manual Model Description 3C905C TX M EtherLink 10 100...

Page 110: ...tation delivered to you under this Agreement ASSIGNMENT NO REVERSE ENGINEERING You may transfer the Software Documentation and the licenses granted herein to another party in the same country in which you obtained the Software and Documentation if the other party agrees in writing to accept and be bound by the terms and conditions of this Agreement If you transfer all copies of the Software and Do...

Page 111: ...ability are incorporated herein in their entirety by this reference GOVERNING LAW This Agreement shall be governed by the laws of the State of California U S A excluding its conflicts of laws principles and excluding the United Nations Convention on Contracts for the International Sale of Goods SEVERABILITY In the event any provision of this Agreement is found to be invalid illegal or unenforceabl...

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