360 Systems Maxx 2470-HD Operation Manual Download Page 49

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Maintenance

Rebuilding the RAID Array

Figure 7: Selecting a Drive to Use in Rebuilding the Array

•

Take the Time Delay offline and stop the delay process.

•

Select

Rebuild Unit

. The REBUILD SCREEN above will appear.

•

Select the available drive by clicking the check box.

•

Press

. The RAID array will begin rebuilding with the new drive.

•

When complete, OK will be shown in the status for all ports on the MAINTENANCE menu.

Replacing Hard Drives

The server hard disk drives have been factory tested and configured in a RAID 5 array. Each drive
is numbered (0-3) and must be attached to the correctly numbered data cable. Drive bays are also
numbered.
Please read

Removing the Front Panel

on page 38 for instructions on accessing the hard drive bays.

Detailed information about how to replace hard drives is on page 51.

Summary of Contents for Maxx 2470-HD

Page 1: ...470 HD Time Delay Model 2470 HD EX Extended Duration Time Delay Version 1 08 561 July 2011 Copyright 2011 360 Systems All rights reserved Printed in the United States of America 100 145 0020 MAXX 2470 HD and HD EX Time Delay UM ...

Page 2: ... Features 12 Reset button 12 Indicators 12 Rear Panel Drawing 13 Rear Panel Connectors 14 Operations 15 The Graphical User Interface 15 Run Stop Control 16 Time Delay Setting 16 Configure Options Dialog 17 Configure Network 20 Date and Time 22 Network Time Protocol 22 Technical Specifications 26 Connector Pin Designations 28 Audio XLR 3 Connector Pinout 28 Serial Control Connector Pinout 28 BNC Co...

Page 3: ...ards 40 Accessing the Main System Board 40 Analog Audio Level Calibration 41 Managing the RAID Disk Array 42 Notices 52 Product Registration 52 Product Improvements and Upgrades 52 Repair Policy 52 Trademarks 52 Software 52 Regulatory Certificates and Compliance 52 Radio Interference Compliance 53 End User License Agreement 54 Limited Warranty 56 Index 57 ...

Page 4: ...avoid personal injury or equipment damage Only qualified personnel should perform installation and service Refer to appropriate sections of this product manual for instruction Contact 360 Systems Customer Support for further explanation or to clarify any uncertainty Disconnect the power cord before removing the cover Personal Injury Precautions To avoid electric shock do not operate this product w...

Page 5: ...momentarily pressing the front panel reset button or through the On Screen user interface Product Registration Important As the owner of new capital equipment you will want to take advantage of product information enhancements upgrades or notifications issued by 360 Systems Send in your Warranty Card so 360 Systems can remain in contact with you Mail or fax it to 360 Systems offices in the USA at ...

Page 6: ... it then delays the playback of the program by a user selectable time period Whatever goes in comes out later The Time Delay will operate as a set and forget box with no user intervention On restarting after a power failure it will again start delaying the input according to the most recent user settings The delay time is user programmable from 6 seconds to greater than 24 hours The programmed del...

Page 7: ... 1 delayed program output HD SDI and HDMI connectors provided Each output appears on both HD SDI and HDMI simultaneously Records video in 10 bit JPEG 2000 at 100 Mb s for visually lossless picture quality Records user choice of audio sources 8 stereo pairs SDI embedded or 1 stereo pair of 4 analog XLR 3 connectors are provided on the rear panel In addition 4 stereo pairs AES EBU digital are select...

Page 8: ...A compliant CRT or LCD monitor capable of a refresh rate of at least 75 Hz Note that the Time Delay may not start correctly if an unsuitable monitor is connected If you own more than one Time Delay it may be appropriate to use a single keyboard monitor and mouse with a KVM switch to select between units Not all KVM switching systems are compatible The KVM switch must supply an active signal to the...

Page 9: ...not on a timer that can shut off on weekends or holidays What procedures are in place to protect the equipment when the HVAC system fails Power Conditioning It is good practice to operate an on air video Time Delay from an Uninterruptible Power Source or UPS All utility power systems experience occasional transient events including brownouts and dropouts which are capable of taking the Time Delay ...

Page 10: ...n no conversation is taking place You may have experienced the effect of a cell phone interfering with a common desk phone placed nearby Carrying a cell phone into a machine room where it is in close proximity to broadcast equipment and its associated wiring is unwise They are able to interfere with serial control commands video synchronization and in some cases can crash the CPU in equipment Some...

Page 11: ...ssary to reduce the likelihood of static discharge About Time Delay Software The Time Delay is shipped with its application programs and operating system installed The first time that it is started it must be connected to a keyboard monitor and mouse The Time Delay will ask you to accept the Software Licensing Agreement before it will operate This screen will only appear during the initial startup...

Page 12: ... shutdown hold the button in for 4 seconds to force a power down Do not use the rear panel switch on the power supply to shut down the Time Delay Abrupt power loss can cause loss of information stored on the disk array The rear panel power switch can be used to prevent re application of power during service procedures once the normal shut down sequence is complete CAUTION LOSS OF DATA CAN OCCUR IF...

Page 13: ...enlock Input 6 HD SDI main Program output 7 HD SDI E E monitor output 8 HD SDI video input 9 AC Power connector 10 AC Power switch 11 Keyboard port 12 Mouse port 13 SVGA monitor port 14 GPI port 26 pin female 15 Gigabit Ethernet ports Use NET1 only 16 USB Ports Use only for program updates 17 Audio Expander connector 18 HDMI main Program output 19 HDMI E E monitor output 3 4 7 8 13 14 15 17 19 6 1...

Page 14: ...s selected Audio from other channels cannot be output by either Analog or HDMI audio REAR PANEL DESIGNATION CONNECTOR TYPE FUNCTION HD SDI IN BNC HD SDI Video Program Input HD SDI MON OUT BNC HD SDI E E monitor out MON OUT HDMI Local E E monitor HD SDI PGM OUT BNC Main HD SDI Video Program Out PGM Out HDMI Local Program output ANALOG IN LEFT XLR Audio Channel 1 Input ANALOG IN RIGHT XLR Audio Chan...

Page 15: ...d mouse are included and the user needs to supply an SVGA monitor either CRT or flat panel The GUI is divided into two sections Run Stop control and Time Delay Set Controls and displays for each section are described below In addition the Menu Bar provides two dialogs accessed through Configure Options and Help About Graphical User Interface ...

Page 16: ...value displaying the time remaining before delayed program material reaches the output It is an approximate display value it is not directly locked to the video timing Time Delay Setting Delay time is entered and displayed in the DELAY TIME window in HH MM SS FF format Hours Minutes Seconds Frames The desired time is entered from the keyboard from left to right Delay times may also be entered as w...

Page 17: ... one of these buttons will immediately load that time value expressed in hours An appropriate number of zeros will also be entered for MM SS FF The presets are not active while the machine is running Configure Options Dialog Configure Options Dialog Main Screen Title This allows a user selected title to replace the default Time Delay in the title bar of the main GUI window ...

Page 18: ...d Analog Audio The Analog audio inputs are the pair of 4 dBu analog XLR inputs on the rear panel This setting can only be changed when the Time Delay is stopped Regardless of the input selected audio will always appear in parallel both in the embedded audio HD SDI stream the analog XLR outputs and the optional DXP 5 AES EBU outputs The input selection affects how many channels are available With A...

Page 19: ...ons these adjustments are not necessary They are only used in environments where the output must be adjusted to match other timed equipment for example when using a switcher or video mixer that requires precise timing alignment Both adjustments are made by using numeric entry from the keyboard or the Up and Down Arrow buttons next to the parameter s numeric display The Output Timing values are the...

Page 20: ...rear panel to connect to the network Make no connection to NET2 Configure Network dialog Use the Configure Network dialog to configure network communication settings From the Main Menu selection bar at the top of the screen select Setup Options then in the window on the left select Network Each Time Delay is shipped with a unique default network Host Name and IP Address Qualified network engineers...

Page 21: ... Name Server Host Name may be a fully qualified domain name such as edit1 mydomain com All other manually configured addresses must be properly formatted IP addresses Saving Network Configuration Click on OK or APPLY to accept new entries To abandon unsaved changes and return to the current setting click the red close box at the upper right of the dialog window Changes will not take full effect un...

Page 22: ...ust be made in the Network setup dialog and the network must be configured and connected See the next section for information on NTP The date and time should only be set when the Time Delay is in STOP mode Date and Time dialog Network Time Protocol Automatic Date Time Updates The Time Delay s clock can be set automatically from a network time server that is referenced to Coordinated Universal Time...

Page 23: ...ow access to this port per Figure 1 Figure 1 NTP Network Block Diagram Configuring NTP The Time Delay GUI is used to set the time zone and to enter the networking parameters Selecting the Time Zone Starting at the main menu bar Click Edit Configure Date Time screen When Automatic Updates is not checked the Region and Zone lists are enabled Select your region and then the zone within that region Th...

Page 24: ...te Time Configuration Screen Entering Network Parameters From the GUI s main menu bar Click EDIT CONFIGURE NETWORK The screen below appears Make sure the basic network parameters have been entered Network Configuration Screen ...

Page 25: ...sites 0 pool ntp org for example Of course this list with the addresses of specific time servers you may want to use can be overwritten However any attempt to clear the NTP Servers field will reset it to the default list Note When URLs non numeric site address such as pool ntp org are used in the NTP Servers field the IP address of at least one DNS Domain Name server in the Name Servers field must...

Page 26: ...ced 4 dBu XLR 3 connector Audio coding 48k sample rate 24 bit word Linear PCM Bit for Bit capable Transparent to Dolby E Dolby AC 3 Optional DXP Digital Audio Interface Digital Inputs Outputs 4 stereo pairs 8 channels per video channel Corresponds to Embedded Audio Groups 1 and 2 Digital audio format AES EBU XLR 3 connector AES 3 2000 Ancillary Data Line selection 720p Up to 12 lines in the range ...

Page 27: ...board mouse SVGA display Ethernet GPI control inputs outputs 26 pin high density D connector Serial control input 9 pin EIA 422 future use Cooling Forced air Power 100 to 240 volts universal 50 60 Hz 165 watts Mechanical 3 x 19 x 18 89 x 483 x 457 mm H W D Mounting Rack mount 2U Weight 27 lb 10 6 Kg net Country of origin U S A Agency approvals UL C UL CE FCC Class A ...

Page 28: ...ground Frame ground Serial Control Connector Pinout Serial Control is currently used for factory testing only Pin EIA 422 DB9 F Connector 1 GND 2 Transmit A TX 3 Receive B RX 4 GND 5 N C 6 GND 7 Transmit B TX 8 Receive A RX 9 GND Shell Frame ground BNC Connectors The following note applies to all video and genlock connectors A BNC connector used as an output has a 75 ohm source impedance A BNC con...

Page 29: ...nd the internal Drive fan not the chassis and power supply exhaust fans The INPUT Error indicates loss of the entire video signal not a black picture condition GENLOCK also indicates loss of input signal The COMBINED Output activates whenever any of the other errors are activated Open collector outputs can be wired together to create other combined signals wired or connection For example you can c...

Page 30: ...O 5 12 GPO 4 24 GPO 3 11 GPO 2 22 INPUTS OUTPUTS 5V 200mA MAX SOURCE GPI O DB25 F 1K INTERNAL CIRCUITS 1K 15 2 3 16 1K 4 17 1K 5 18 1K 6 19 1K GPO 1 23 GPI 2 RTN GPI 2 GPI 3 RTN GPI 3 GPI 4 RTN GPI 4 GPI 5 RTN GPI 5 GPI 6 RTN GPI 6 21 8 GPI Input Output Connector Schematic ...

Page 31: ...ly disconnect the video input If you wish to see them deactivate reconnect the video input It is also possible to test individual outputs so that crossed connections can be discovered or particular alarm conditions can be tested To do this perform the same procedure as above but add either an output number from 1 to 6 or the name of one of the warning signals for example alarmtest 1 Enter or alarm...

Page 32: ...nfigured to an SVGA screen resolution of 1024 x 768 and 64 000 colors The refresh rate will auto negotiate with the attached monitor to achieve the best appearance This resolution is best viewed on 17 inch or larger monitors 360 Systems does not provide monitors for the Time Delay Use only VESA compliant monitors with a maximum refresh rate of at least 75 Hz SVGA Connector Pinout Pin Signal Pin Si...

Page 33: ...Mechanical Drawing 33 Mechanical Drawing Dimensional Drawing ...

Page 34: ...system level operations 2 With power applied insert a 360 Systems USB Flash Drive into one of the USB sockets 3 Press the front panel power switch briefly to shutdown the Time Delay 4 Wait 5 seconds then press the front panel power switch again to boot from the USB Flash Drive 5 The Installer menu provides a choice to Update the Time Delay operating system begin a new complete install or cancel th...

Page 35: ... done at a Remote Workstation The following operation should only be undertaken by competent computer technician To update the firmware 1 Power off the 2470 HD Time Delay by selecting Start Shutdown Shutdown Power on again using the front panel RESET button accessible through the small hole near the LEDs 2 Once the server has finished initializing close the GUI by clicking the close button at the ...

Page 36: ...eat the operation loadflash Enter without doing any other operation If the procedure still fails perform this entire procedure again up to ten times Should you still encounter a problem please contact 360 Systems technical support If you need to continue using the system right away you can restart using the Quick Restart procedure Start Shutdown Quick Restart and operate with the existing firmware...

Page 37: ...e Delay without a working fan DRIVES FLASHING indicates that there is a fault in the system RAID array Check the RAID array status using the utility under START RAID STATUS SYSTEM FLASHING indicates that the CPU fan is running slow or stopped or that the CPU temperature or voltage is not within manufacturer s specification Shut down the Time Delay and contact 360 Systems Customer Support for furth...

Page 38: ... drives The top cover is removed to service an I O card or power supply Removing the Front Panel The front panel is easily removed for access to the four disk drives or for removing the server from an equipment rack Using a coin or a flat blade screwdriver unscrew the two large panel fasteners on the left and right sides of the face panel Hold the panel in place while undoing the screws Since the ...

Page 39: ... edges or by the metal bracket Don t touch any pin contact lead or component on the printed circuit boards Keep disk drives in their anti static package until installed in the server Mechanical Concerns Be careful when installing I O cards into your system Excessive force can damage the PC boards cables hard drives or the motherboard Be sure each board is aligned with its slot in the mating connec...

Page 40: ... the chassis Unplug all interconnect cables from the video card Immediately place the video card into a conductive storage bag to protect it from electrostatic discharges Reverse the procedure to install a card After all the screws are reinstalled check that the riser card RAID card and video card are all seated properly in their PCI connectors RAID Controller Card Unplug the Serial ATA cable from...

Page 41: ...ician is fully familiar with audio test procedures employing Audio Precision test equipment or its equivalent 1 Set the delay time to a minimum value so that an input signal will appear at the PGM OUT connections in as short a time as possible 2 Use the audio generator to apply a 1 kHz sine wave at a level of 4 dBu to ANALOG IN LEFT Initially do not adjust the input level trim pot 3 While observin...

Page 42: ... will also be indicated in the GUI in the status bar on the bottom of the screen and highlighted in yellow as shown below A GPIO Output is available that can activate a warning lamp or alarm upon a RAID or system fault Refer to page 29 for more information on GPIO interfacing A drive fault can be trigged by a variety of conditions The first step in response to an error warning is to open the RAID ...

Page 43: ... or Inaccessible is usually indicative of a permanent drive error typically a single disk or cable failure but redundant data will allow normal operations to continue You may first try to rebuild the array with the existing drive still installed If the array continues to indicate a failed drive replace the drive and then rebuild the array A hard disk array ideally should be repaired using the same...

Page 44: ...he following steps The above screen will appear Open the RAID utilities by selecting START RAID STATUS In the Login window select ADMINISTRATOR from the drop down menu In the Password window make no entry leave it blank In the event this does not work use the password 3ware Click the Login button to enter the 3ware Utilities ...

Page 45: ...f RAID Array Condition in Summary Screen To replace a failed drive in the RAID control utility perform the following steps The above screen should appear Login as ADMINISTRATOR Note the ERROR STATUS on this Summary Screen If an error condition is indicated continue to next page ...

Page 46: ...benign condition but often indicates a hardware problem with the drive Drive Error The drive reported a data error A rare isolated occurrence may be acceptable but probably indicates a drive failure Drive SMART Threshold Exceeded The drive s self diagnostic program is reporting an impending drive failure The drive should be replaced Remapping Bad Sector This is a normal function of a hard drive s ...

Page 47: ...atus of the Drives Figure 5 RAID Maintenance Display To check the status of the RAID drive array perform the following steps The above screen should appear Select MANAGEMENT MAINTENANCE Note the status of each drive in the array ...

Page 48: ... from RAID Array Unit 0 The UNIT MAINTENANCE SCREEN above will appear Note that the drives will be a different model and size Remove the degraded drive from the menu by clicking Remove Drive Select the Rescan Controller option on the above screen to have the system recognize the drive as Available ...

Page 49: ...rebuilding with the new drive When complete OK will be shown in the status for all ports on the MAINTENANCE menu Replacing Hard Drives The server hard disk drives have been factory tested and configured in a RAID 5 array Each drive is numbered 0 3 and must be attached to the correctly numbered data cable Drive bays are also numbered Please read Removing the Front Panel on page 38 for instructions ...

Page 50: ... to verify accuracy Do not use the Scheduled Events Email Announcement or Remote Login features These settings are critical to proper operation of the system The only parameter that can be changed is Continue on Source Error during Rebuild which when turned on relaxes the condition that any error found in the source material will stop the rebuild process It is particularly critical that the Write ...

Page 51: ... cord 2 Remove the front panel as described on page 38 3 Disconnect the power and Serial ATA data cable from the drive and remove it from the drive bay 4 Replace the drive fasten the holding plate in place and reattach drive cables Note that the data cables are numbered re attach then to the same drive location from which they were removed 5 Replace the front panel and tighten the two large screws...

Page 52: ...urn authorization number before returning a product Use the following address for shipping and correspondence 360 Systems offices are open Monday through Friday from 8 30 AM to 5 00 PM Pacific Time 360 Systems Telephone 818 991 0360 Customer Service Dept Fax 818 991 1360 3281 Grande Vista Drive E mail info 360systems com Newbury Park CA 91320 Website www 360systems com Trademarks 360 Systems 360 S...

Page 53: ...ct the interference at his own expense The user is cautioned that changes and modifications made to the equipment without approval of the manufacturer could void the user s authority to operate this equipment It is suggested that the user use only shielded and grounded cables to ensure compliance with FCC Rules FCC Emission Limits This device complies with Part 15 of the FCC Rules Operation is sub...

Page 54: ...ou shall be solely responsible for installation of the Software Your use of the Software is limited to the licensing option set forth on your invoice Each licensing option is defined as follows Single User License Software provided to You under this option may only be installed on any Image Server owned or controlled by You but in no event may it be used on more than one Image Server at the same t...

Page 55: ...s Agreement In the event of termination of this Agreement all the sections of this Agreement will survive except for Section 1 7 This Agreement shall be governed by and construed in accordance with the laws of the State of California U S A without reference to conflicts of laws provisions or the 1980 U N Convention on Contracts for the International Sale of Goods and as to matters affecting copyri...

Page 56: ...e 360 Systems will replace it with a similar product or if not available a product of equal value Disclaimer and Limitation of Liability The liability of 360 Systems under the foregoing warranty is limited solely to the repair or replacement of defective material or workmanship and does not include any expense related to the shipment of the product to or from 360 Systems or compensation for any in...

Page 57: ...placement 51 Horizontal nsec adjustment 19 I O Card RAID 40 Video 40 Indicators 12 Installation 8 Installing Hard Disk Drives 49 51 Installing Removing I O Cards 40 Keyboard 32 KVM Switch 8 LED Indicators 37 Main Screen Title 17 Maintenance 37 Mechanical Concerns 39 Mechanical Drawing 33 Motherboard 40 Mounting 8 Mouse 32 Network DHCP 21 Network Time Protocol 22 Notices General 52 NTP 22 Output Ti...

Page 58: ...ooling 9 System LED 37 System Monitor Outputs 31 Testing GPI System Monitor Outputs 31 Time Delay Presets 16 Time Delay Setting 16 Time to Air 16 Timing Output 19 Top Cover Removing 39 Trouble Shooting See Fault Diagnostics Updating Firmware 35 UPS power conditioning 9 USB Firmware Updates 35 Program Updates 34 VANC Line Selection 18 Vertical Lines timing adjustment 19 Video I O Card 40 Video Mode...

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