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2. MALFUNCTIONS

2.1 MALFUNCTIONS

Disconnect the main power supply before any intervention to the unit. If you are not sure of the correct steps, 
do not attempt to perform any repairs and call a professional service!

Description

Unit 

behaviour

Likely problem

Solution

44 – Fan 

error

Unit 

out of order

Overheated fan or defect on thermal 

contact of inlet fan

Determine the cause of the overheating (defective 

bearing, short-circuit...) or replace the motor. Check the 

thermal contacts from the motor to the regulator.

45 – Mandatory 

maintenance/filter 

clogged

Unit 

operational

Filter clogged or the time to replace 

it has come

Replace filters. After replacing, do not forget to reset the 

MENU 1616 – FILTER TIMER

46 – Heater 

malfunction

Unit 

out of order

Heater malfunction

Check the heater and the condition of the safety 

thermostat Does the heater have proper cooling?

Check engine running.

47 - malfunction in 

external temperature 

sensor (45,46)

Unit 

out of order

Temperature sensor malfunction on 

terminals 45,46

Check that the sensor is correctly connected to the 

electronics or test it measuring its resistance (the 

resistance value at +20°C is around 10k

W

)

48 – Outlet temperature 

sensor malfunction 

(49,50)

Unit 

out of order

Temperature sensor malfunction on 

terminals 49,50

Check that the sensor is correctly connected to the 

electronics or test it measuring its resistance (the 

resistance value at +20°C is around 10k

W

)

49 – Inlet temperature 

sensor malfunction 

(51,52)

Unit 

out of order

Temperature sensor malfunction on 

terminals 51,52

Check that the sensor is correctly connected to the 

electronics or test it measuring its resistance (the 

resistance value at +20°C is around 10k

W

)

60 – Exchanger’s 

return sensor 

malfunction (53,54)

Unit 

out of order

Temperature sensor malfunction on 

terminals 53,54

Check that the sensor is correctly connected to the 

electronics or test it measuring its resistance (the 

resistance value at +20°C is around 10k

W

)

61 – Room temperature 

sensor malfunction 

(55,56)

Unit 

out of order

Temperature sensor malfunction on 

terminals 55,56

Check that the sensor is correctly connected to the 

electronics or test it measuring its resistance (the 

resistance value at +20°C is around 10k

W

)

62 - malfunction in 

external temperature 

sensor from BMS

Limited 

operation of 

the device

Temperature sensor malfunction in 

BMS

Check that in the BMS that the address where the 

sensors sends the data is properly set 

(on the right regulator) Check the function of the sensor 

in the BMS

63 - malfunction in room 

temperature sensor 

from BMS

Limited 

operation of 

the device

Temperature sensor malfunction in 

BMS

Check that in the BMS that the address where the 

sensors sends the data is properly set 

(on the right regulator) Check the function of the sensor 

in the BMS

79 – Heating reduced 

due to low air flow

Unit 

operational

Only information

The air flow settings were reduced, limiting the heater 

output to prevent overheating

65 – Communication 

error

Unit out of 

order

Communication error

Check the communication cable for damages and if it 

is properly connected Observe the wiring diagram to 

prevent occurrences that may disrupt communication 

(wiring near high tension, phenomena on site causing 

disruptions)

Unit’s not working

Unit 

out of order

Power supply interrupted

Check that the power supply is not interrupted

Cracked fuse

Check the fuse in side the control module

The heating switches 

off automatically

Unit 

operational 

but not 

heating

The heater overheats

The heater overheats due to insufficient air flow. Check 

that the ventilators are in good order and that the air 

supply is not disrupted.

Summary of Contents for AirGENIO SUPERIOR

Page 1: ...LE A AirGENIO CONN CABLE UTP AirGENIO PWR SOURCE 24VCD AirGENIO TEMP SENSOR 3 2M AirGENIO CONTROL PANEL AirGENIO PCB MODULE B AirGENIO TEMP SENSOR 10M AirGENIO PRESSURE LP AirGENIO PCB MODULE G AirGENIO I BUS 300MM AirGENIO PRESSURE HP AirGENIO PCB MODULE GL AirGENIO PCB SUPPORT AirGENIO PRESSURE VHP AirGENIO PCB MODULE K Package contents Qty Package contents Qty Package contents Qty NOTE ver 1 23...

Page 2: ...on original accessories START UP After connecting power supply the display lights up and the data is loaded The device is ready to be activated once the service data has fully loaded The remote control has a touch screen The device is controlled tapping the symbols on the screen They only inform about status not errors They inform about errors Clicking on them opens a screen with the error report ...

Page 3: ...h closed doors Air flow settings with closed doors Language Display backlight Parameters Date and time AirGENIO app QR code Back to previous screen Confirm return Confirm return Display required air flow 20 steps Reduce or increase opening s air flow with closed doors Display the current air flow status Current date and time Reduce or increase required tempe rature Actual temperature at selected s...

Page 4: ...ode Only MANUAL Required heating rate in manual mode CANCEL Confirm return Confirm return Back to main screen Back to main screen Confirmation of selection Tap on a day to set different time modes Tap to add a new time mode Button to copy the day plan to another day Copy return Unless otherwise set the unit goes on stand by mode after the timer expires There are 5 languages available Confirm retur...

Page 5: ...n be entered manually or by using a QR code for quick pairing of the unit Pairing smart device 1 Pairing using QR code IC3 gate 1 After scanning QR code from the controller press Save for saving the unit to the app 2 Manual pairing IC3 gate 1 00 Enter the IP addre ss from controler Enter the PIN from the controller Device s name After entering all the information from the control ler press Save fo...

Page 6: ...ailed behaviour of the inputs and outputs of the regulators MENU FILTER TIMER MENU TEMPERATURE SENSOR Current timer status Set the time after which a notice will appear in the main screen 1000h 5000h Shows the status of the clogged filter in the main screen RESET button use after replacing filters Use this menu to set the period in motor hours after which you will be reminded to replace the filter...

Page 7: ... control the regulator with a multi level panel Use this menu to set heating limits in summer months If the outside temperature sensor is not set the summer heating mode will operate only according to the selected time and the temperature will not be taken into account Options None Limit inactive On Off Only On Off and access to the information menu are enabled in the main screen On Off Temp Flow ...

Page 8: ...g a specific temperature Time of shutter operation per minimum rotation of the motor from closed doors Time of shutter operation per maximum rotation of the motor from closed doors Blower power with open doors The temperature the shutter attempts to reach with open doors In this menu it is possible to specify which sensor will be active and the temperature the shutter will attempt to reach after c...

Page 9: ... 8 8 4 4 9 9 5 5 A 10 This MENU is available only for units with water heat exchanger it allows for advanced setting of water heat exchanger regulation The MENU for setting the blowers when closing and opening doors It allows for advanced settings of blower control Setting blower power limits for open doors Min Max The time for which the blower will be operational from the mo ment the desired temp...

Page 10: ...et for each control which then addressed according to it Ad 1 Ad 1 Sets the CAN address of the control panel so up to 2 control panels may be connected to the MASTER regulator Options CP 1 control panel s address is 1 CP 2 control panel s address is 2 Enable disable automatic switch of summer winter time Electric connection Option 1 CP 1 CP 2 CAUTION Each panel must have its own address otherwise ...

Page 11: ...or malfunction 53 54 Unit out of order Temperature sensor malfunction on terminals 53 54 Check that the sensor is correctly connected to the electronics or test it measuring its resistance the resistance value at 20 C is around 10kW 61 Room temperature sensor malfunction 55 56 Unit out of order Temperature sensor malfunction on terminals 55 56 Check that the sensor is correctly connected to the el...

Page 12: ...N 3 1 CONCLUSION In case of any doubt or query do not hesitate to contact our sales or technical support departments www 2vv cz 2VV s r o Fáblovka 568 533 52 Pardubice Czech Republic support 2vv cz 420 466 741 811 ...

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