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Scene 2-Far site does not support video

During the call, party A shares content from the computer A using Yealink VC Desktop with party B. Phone A
prompts that it is sharing content, and the Yealink VC Desktop on computer B displays the shared content from
party A.

Procedure

1.

Bind your phone to the Yealink VC Desktop.

2.

Share content with another phone using Yealink VC Desktop.

For more information, see

Yealink VC Desktop User Guide

.

Yealink T58W User Guide

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Summary of Contents for T58W Pro

Page 1: ...YealinkT58WPro User Guide Yealink SIP T58W VP59 SIP T58A 22Q4 10 25 22 ...

Page 2: ...ion Center 21 Idle Screen 23 The Home Screen 23 The Second Idle Screen 25 The Third Idle Screen 25 Icons in the Status Bar 26 Line Key Icons 27 Navigating Menus and Fields 27 Entering Information 28 Using the Onscreen Keyboard 28 English UK Input Method 29 Google Pinyin Input Method 31 Using the Phone Keypad and Dial Pad 33 Call Features 34 Changing the Default Account 34 Placing Calls 34 Placing ...

Page 3: ...reen 43 Options during a Video Call 43 Stopping Transmitting Video during a Call 43 Changing the Video Layout during a Call 43 Swapping Video 44 Changing the Video Layout to the Full Screen Mode 44 Hiding the Local Video Window 44 Previewing the Near Site Video 44 Capturing a Screenshot 44 Capturing a Screenshot When the Phone is Idle 45 Capturing a Screenshot during a Call 45 Viewing the Latest S...

Page 4: ...Key 58 Performing a Call Transfer by Selecting a Transfer Mode 58 Conference Calls 58 Local Conference 59 Setting Up a Local Conference Call 59 Merging Two Calls into a Conference 59 Creating a Hybrid Conference 60 Creating a Multi Party Conference with a Conference Key 61 Setting a Conference Key 61 Initiating a Multi Party Conference 61 Holding or Resuming a Conference Call 62 Muting or Unmuting...

Page 5: ...g or Retrieving a Call with a Park or Retrieve Key 75 State Indicator of the Park Retrieve key 75 Parking a Call using a Park Key 75 Retrieving a Parked Call using a Retrieve Key 76 Busy Lamp Field BLF 76 State Indicator of Remote Line by BLF Key 77 Audio Alert for BLF Pickup 77 Setting an Alert Tone for Monitored Lines 77 Visual Alert for BLF Pickup 77 Setting a BLF Key 78 Picking up a Remote Cal...

Page 6: ... 85 Barging in an Active Call on a Shared Line 85 Pulling a Shared Call on a Shared Line 86 Intercom 86 State Indicator of the Intercom key 87 Placing an Intercom Call 87 Picking up an Incoming Call of the Target Extension 87 Answering an Intercom Call 88 Video Voice Mail 89 Setting the Voice Mail Code 89 Leaving Voice Mails 89 Listening to Voice Mails 89 Using the Hot Desking 90 Automatic Call Di...

Page 7: ...Google Contact 100 Deleting a Google Contact 101 Searching for Google Contacts 101 Manually Updating the Google Contacts 101 Remote Phone Book 101 Searching for Remote Phone Book Contacts 102 Viewing Remote Phone Book Contacts 102 Saving a Remote Phone Book Contact to the Local Directory 102 Saving a Remote Phone Book Contact to the Blocklist 102 Call History 103 Call History Icons 103 Viewing His...

Page 8: ...diting Pictures 117 Rotating Pictures 117 Adding a Filter for Pictures 118 Adding a Frame for Pictures 118 Cropping Pictures 118 Coloring Pictures 119 Setting a Picture as Wallpaper 119 Printing Pictures 119 Deleting Pictures Videos 119 Taking a Picture Video 120 Sharing Pictures Videos via Bluetooth 120 Sharing Pictures Videos via Email 122 Recorder 123 Recording Audio 123 Playing a Recorded Call...

Page 9: ...ng a Home Page 133 Clearing the Navigation History 133 Modifying the Browser Settings 133 Calendar 133 Signing Into Calendar 134 Creating an Event 134 Checking Events 135 Modifying the Calendar Settings 135 Calculator 136 Clock 136 Alarm 136 Setting an Alarm Clock 136 Editing an Alarm Clock 137 Deleting an Alarm Clock 137 Setting the Alarm Parameters 137 Clock 138 Adding the Clock of Other Cities ...

Page 10: ...the Ring Tone 150 Setting a Ring Tone for the Phone 150 Setting a Ring Tone for an Account 150 Setting a Ring Tone for a Group 151 Setting a Ring Tone for a Contact 151 Disabling the Key Tone 151 Enabling Touch Tone 151 Configuring Notification Sound 152 Enabling Silent Mode 152 Bluetooth 153 Activating the Bluetooth Mode 153 Pairing and Connecting the Bluetooth Headset 153 Pairing and Connecting ...

Page 11: ...Access Point 164 Viewing the Connected Devices 164 Adding Connected Devices to the Blocklist 164 Removing Devices from the Blocklist 165 Disabling the Wireless Access Point 165 Optional Accessories with Your Phone 166 Headset 166 Connecting the Analog Headset 166 Bluetooth Headset 166 USB Headset 166 Using Headsets 167 Managing Yealink USB Headsets 167 Enabling Local Ringtone 167 Expansion Module ...

Page 12: ... 176 Merging the DECT Intercom Call with SIP Call into a Conference 176 Repeater Mode 177 Enabling the Repeater Mode 177 Setting the Phone to the Repeater Registration Mode 177 Registering a Repeater 177 Satellite Mode 178 Selecting a Handset to Use the Satellite Mode 178 Push an Active Call to the Handset 178 Pull an Active Call from the Handset 179 Shared Directory 179 Adding Shared Contacts 179...

Page 13: ... Network 183 Rebooting Your Phone 184 Resetting to Factory Settings 184 Updating the Phone Configuration 184 Clearing User s Personalized Configuration Settings 185 Appendix Menu Structure 186 Yealink T58W User Guide ...

Page 14: ...T58W Pro l Smart Business Phone T58W with Camera l Smart Business Phone T58W Pro with Camera The following types of related documents are available on each support page on Yealink support page l Release Notes which details bug fixes and feature enhancements when an update is released l Quick Start Guide which describes how to assemble your phone l Wall Mount Installation Guide which provides detai...

Page 15: ...g sections are new for this version l Wireless Access Point l Creating a Multi Party Conference with a Conference Key l Using Your Phone with PSTN Account l Pairing and Connecting two Bluetooth Devices Major updates have occurred to the following sections l Control Center and Notification Center l Icons in the Status Bar l Wireless Network l Using DECT Handsets with Your Phone Yealink T58W User Gu...

Page 16: ...cally noted in this guide all phone models are operated in similar ways Topics Hardware Overview Screen and Icons Navigating Menus and Fields Entering Information Hardware Overview Understanding the phone hardware helps you easily use the phone s features Topics VP59 Hardware T58 Hardware BTH58 Hardware Power LED Indicator Camera LED Indicator LED Indicator of the BTH58 VP59 Hardware Yealink T58W ...

Page 17: ...on of video images during calls and conferences 7 TRANSFER Key Transfers a call to another party 8 Volume Key Adjusts the volume of the handset headset and speaker 9 Speakerphone Key Toggles and indicates the hands free speakerphone mode The key LED glows green when the hands free speakerphone mode is activated 10 REDIAL Key Redials a previously dialed number 11 HOLD Key Places a call on hold or r...

Page 18: ...n 0 35 meters 1 foot to 2 meters 6 feet 18 HDMI Port Allows you to connect an external monitor optional to your phone and the video image captured from camera both near site and far site will also be shown on the external mon itor during a video call 19 USB2 0 Port Allows you to connect an optional USB device for example USB flash drive DD10K to your phone T58 Hardware The Yealink USB camera CAM50...

Page 19: ...the call is muted 5 REDIAL Key Redials a previously dialed number 6 Speakerphone Key Toggles and indicates the hands free speakerphone mode The key LED glows green when the hands free speakerphone mode is activated 7 TRANSFER Key Transfers a call to another party 8 HOLD Key Places a call on hold or resumes a held call 9 MESSAGE Key Accesses voice mails 10 Volume Key Adjusts the volume of the hands...

Page 20: ...tus and camera status 17 Privacy Shutter Covers and uncovers the camera When the camera is switched off the video image is black 18 USB2 0 Port Allows you to connect an optional USB device for example USB flash drive to your phone BTH58 Hardware No Item Description 1 LED Indicator Indicates handset statuses 2 Hookswitch Key Answer Reject Hang up a call Long press 3s to power on the handset Long pr...

Page 21: ...hing green The phone receives a video call Solid red There is an active video call The video call is muted The video call is held Slowly flashing red The shutter switch is open but the near site video is stopped transmitting during a video call The video call is placed on hold Off The phone is powered off The camera is not properly connected to the phone The shutter switch is closed LED Indicator ...

Page 22: ...n and Icons The user screens and icon indicators can help you navigate and understand the important information on the phone s status Topics Control Center and Notification Center Idle Screen Icons in the Status Bar Line Key Icons Control Center and Notification Center Control center or notification center allows you to access some features or view important notifications quickly Procedure 1 Swipe...

Page 23: ...o enter the Wi Fi setting screen Bluetooth l Tap to turn on off Bluetooth quickly l Long tap to enter the Bluetooth setting screen Screenshot Tap to capture a screenshot USB Tap to access the File Manager to manage the files in the USB flash drive Settings Tap to enter the Settings screen Backlight Drag the slider to adjust the screen brightness quickly 3 Notification Center l Tap Notification Mis...

Page 24: ... or right to switch among different idle screens You can add a new idle screen by moving an application or widget to the right side of the third idle screen This idle screen will be deleted automatically if there is no application or widget on it Topics The Home Screen The Second Idle Screen The Third Idle Screen Related Topic Managing Applications and Widgets The Home Screen On the home screen yo...

Page 25: ...the specified wallpaper which can be customized 9 Android Keys tap to go back to the previous screen tap to return to the idle screen tap to view and manage the list of recently used applications 10 Screen Indicator Indicates which idle screen is displayed 11 DSS Key Dss key Tap to add a line key and then the line key list will be displayed on the right of the home screen 12 Digital Clock Wid get ...

Page 26: ...phone s system applications by default No Application Description 1 Settings To access phone settings and features 2 File Manager To manage files in the internal SD card as well as USB flash drive 3 Message To access the video voice mails or leave video voice mails for someone 4 Email To send and receive emails 5 Calendar You can use this application as a reminder or to manage and arrange your eve...

Page 27: ...k is unavailable Bluetooth mode is on Speakerphone hands free mode Bluetooth headset is both paired and connected Handset mode Bluetooth enabled mobile phone paired and connected Headset mode Wi Fi mode is on Voice Mail Wi Fi signal strength from weak to strong after connecting successfully Auto Answer The USB flash drive is detected Do Not Disturb DND Screenshot captured Keep Mute Downloading fil...

Page 28: ...Forward Transfer Recall Record Recording in process Multicast Paging Paging List Hot Desking Phone Lock Directory Speed Dial DECT Intercom Icon indicators associated with line Icons Description Icons Description The private line registers suc cessfully The shared bridged line registers successfully Flashing Registering Register failed DND is enabled on this line Call forward is enabled on this lin...

Page 29: ...keyboard phone keypad and dial pad to enter data Phone keypad and dial pad provide a standard key layout which enables you to use existing or familiar key positions Topics Using the Onscreen Keyboard Using the Phone Keypad and Dial Pad Using the Onscreen Keyboard The phone supports two kinds of input methods English UK and Google Pinyin for the onscreen keyboard You can enter information into text...

Page 30: ... to enter information No Item Description 1 26 English Letters Tap to enter letters Long tap a key then slide to choose one of the options to enter an altern ate character 2 Delete Key Tap to delete the entered characters one by one Long tap to delete two or more characters 3 Label auto matically to identify the context sens itive features Next Key Tap to go to the next field Done Key Tap to confi...

Page 31: ...te the entered characters one by one Long tap to delete two or more characters 3 Label auto matically to identify the con text sensitive fea tures Next Key Tap to go to the next field Done Key Tap to confirm the settings Send Key Tap to dial out the number Go Key Tap to browse the web page 4 Tap to switch to the symbolic input mode 5 Tap to switch to the lowercase input mode 6 Space Key Tap to ent...

Page 32: ...the settings Send Key Tap to dial out the number Go Key Tap to browse the web page 4 Tap to switch to the numeric symbolic input mode 5 Tap to switch to the lowercase input mode 6 Space Key Tap to enter spaces Long tap to change the input method Tip You can also tap at the bottom right corner of the phone screen to change the input method Google Pinyin Input Method You can use Google Pinyin input ...

Page 33: ...long tap to switch to the Chinese input mode as shown below T58A VP59 T58W Tap to switch to the numeric symbolic input mode as shown below Tap to switch to the symbolic input mode as shown below Yealink T58W User Guide ...

Page 34: ...Using the Phone Keypad and Dial Pad You can use the keypad on your phone or dial pad to enter data The dial pad only provides digit keys key and key You can tap to switch to the onscreen keyboard Related Topic Using the Onscreen Keyboard Yealink T58W User Guide ...

Page 35: ... Waiting Silencing or Rejecting Incoming Calls Ending Calls Redialing a Call Automatically Muting Unmuting Audio Keep Mute Holding and Resuming Calls Redirecting Incoming Calls Transferring Calls Conference Calls Call Recording Multicast Paging Sharing Content during a Call Changing the Default Account If there are multiple registered accounts on the phone you can place a call with the default acc...

Page 36: ...aced call records Procedure 1 Do one of the following l Start typing a phone number l Tap the desired line key l Pick up the handset press the Speakerphone key or the HEADSET key 2 Enter a number 3 Select Send Note Your system administrator can enable live dialpad feature which enables your phone to automatically dial out the phone number after a period of time without selecting Send Related Topic...

Page 37: ...lls a contact using the configured line by default If you want to call a contact using another line you can first tap the line key and then tap the Speed Dial key Placing a Call Back to the Last Incoming Number You can redial the last incoming number quickly by using a Recall key Procedure 1 Swipe left or right to go to the second idle screen 2 Go to Settings Features Dsskey 3 Select the desired l...

Page 38: ...aced answered missed or forwarded Procedure 1 Tap The phone screen displays all call records 2 Select the desired call list 3 Tap the desired entry Placing a Call from the Directory You can place a call to a contact directly from your directory Procedure 1 Tap 2 If the contact was added to a specified contact group you can select the desired contact group 3 Tap the desired contact or tap If the se...

Page 39: ...spectively 7 Select 8 Select the anonymous line to place a call The callee is prompted with an incoming call from anonymity If the callee enables anonymous rejection feature you may be prompted that the callee does not accept calls from an anonymous number Tip You can select All On to turn on local anonymous for all lines Related Topic Rejecting Anonymous Calls Placing a Call from the Google Conta...

Page 40: ...nswer the incoming call Procedure 1 Do one of the following l Pick up the handset l Press the Speakerphone key l Press the HEADSET key l Tap Answer or the line key The call is answered in the speakerphone hands free mode by default Related Topic Switching Among the Handset Speakerphone and Headset Modes Answering a Call When in a Call You can answer a call when there is already an active call on y...

Page 41: ... top of the screen to enter the control center tap Auto Answer to enter Auto Answer setting screen and then enable auto answer feature for the desired line Disabling Call Waiting If the call waiting feature is disabled when there is already a call the new incoming call will be rejected auto matically Before You Begin Check with your system administrator if the call waiting off code is required If ...

Page 42: ...ish an audio only call or video call while dialing or ringing or toggle between an audio only call and video call This feature should be pre configured by your system administrator Topics Placing an Audio only Video Call Answering a Video Call Switching between Video Call and Audio only Call Placing an Audio only Video Call You can choose to initiate an audio only call or a video call Procedure 1 ...

Page 43: ... During an active video call tap if required for T58W tap the screen 2 Tap Audio Only The audio only call is automatically established Initiating a Video Call During the audio only call you can initiate a video call Procedure 1 During an audio only call tap Add Video By default the video call is automatically established with the other party that is video enabled If the other party can only establ...

Page 44: ...it your video during a video call you can stop it Procedure 1 Do one of the following l Unplug the camera l Swipe down from the top of the screen in the video call screen and then tap Video Your phone will not transmit video to your contact and the far site cannot see you Note Stopping transmitting video does not create an audio only call Even if you stop transmitting video you can see the other p...

Page 45: ...what the phone screen looks like in full screen mode Hiding the Local Video Window You can hide the local video window during a two way video conversation Procedure 1 Tap Previewing the Near Site Video If you have connected the camera to the phone you can preview the video of yourself that will be displayed during video calls During the preview you can configure camera settings Procedure l Swipe d...

Page 46: ...there is no enough space in internal SD card you cannot save the screenshot and the notification center will display a notification Couldn t capture screenshot Capturing a Screenshot during a Call You can capture the screenshot during a call for saving the favorite picture or picture needed It is not available to T58W phones Procedure 1 Do one of the following l Press the MESSAGE Key l Swipe down ...

Page 47: ...manually and the call may be sent to voice mail The rejected calls are displayed in the Received Calls list in your History list Procedure 1 Select Reject Rejecting Anonymous Calls You can reject incoming calls from the callers who have hidden their identities As a result your phone will not ring and you will not be notified of an attempted call Before You Begin Check with your system administrato...

Page 48: ...es Rejecting Calls with DND on a Specific Line Deactivating DND Rejecting Calls with DND on All Lines If there are multiple lines on the phone you can enable DND for all lines After activating it the phone will reject all incoming calls automatically Note If both DND and busy forward are activated on the phone calls will be forwarded to the configured destination number Before You Begin Check with...

Page 49: ...code respectively in the On Code or Off Code field 5 Tap The DND icon appears on the desired line If you activate DND on the default line the DND icon will appear both on the line and in the status bar And the phone prompts you that DND is enabled Tip Before selecting a line you can tap All On to activate DND for all lines Deactivating DND You can deactivate DND when you are ready to resume receiv...

Page 50: ... contact and the contact s line is unavailable Procedure 1 1 Swipe left or right to go to the second idle screen 2 Go to Settings Features Auto Redial 3 Turn on Auto Redial 4 Enter the desired time between 1 and 300 seconds in the Redial Interval field 5 Enter the desired times between 1 and 300 in the Redial Times field 6 Select When you dial a number but fail to establish a call the phone prompt...

Page 51: ...d automatically on your phone callers may hear your discussion with your colleagues You can keep the phone in mute to prevent this unintended situation The mute state of your phone persists across calls The phone stays in the mute state until you unmute the micro phone manually or until the phone restarts Before You Begin Check with your system administrator if keep mute is configured on your phon...

Page 52: ... played by its sever Topics Holding a Call Resuming a Held Call Holding a Call You can place an active call on hold on your phone Procedure 1 Press the HOLD key or select Hold during a call Note When you have multiple calls on the phone and the current call is held you can tap the call directly to swap to the act ive call Resuming a Held Call You can view and resume a held call on the phone Proced...

Page 53: ...l Incoming Calls on a Specific Line Deactivating Call Forward Forwarding All Incoming Calls on All Lines You can forward all incoming calls on the phone Before You Begin Check with your system administrator if the forward on code or off code is required If required get it from your sys tem administrator Procedure 1 Swipe left or right to go to the second idle screen 2 Go to Settings Features Call ...

Page 54: ...orwarding from the After Ring Time field 7 Optional Enter the always busy no answer forward on code or off code respectively in the On Code or Off Code field 8 Tap The forward icon appears on the desired line If you activate forward on the default line the forward icon will appear both on the line and in the status bar And the phone prompts you that call forward is enabled Tip You can tap All Line...

Page 55: ...elect Tip By default you can drag the line key to the Edit field to set it When the phone is ringing tap the forward key to quickly forward the call to the specific contact Diverting Calls to a Contact You can divert all incoming calls from a particular contact to another contact Auto divert has precedence over call forward Procedure 1 Select 2 Tap after the desired contact For T58W tap the desire...

Page 56: ...59 the phone will prompt a dialog box as the following shows Select Transfer to complete the transfer The call will automatically dial out in about 5 seconds if you do not select Transfer l Select Local Directory and select the desired contact to complete the transfer l Select Local Calls and select the desired list Select the desired entry to complete the transfer Performing a Blind Transfer Conv...

Page 57: ...Key Placing a Call with a Speed Dial Key Performing a Semi Attended Attended Transfer You can transfer calls to other contacts immediately when receiving ringback or after consulting with them first Procedure 1 Press the TRANSFER key or select Transfer during a call 2 Do one of the following l Enter the number you want to transfer the call to Select Transfer Send to dial out For T58W select to dia...

Page 58: ...line key as a Transfer key and specify a contact you want to transfer a call to for this key Procedure 1 1 Swipe left or right to go to the second idle screen 2 Go to Settings Features Dsskey 3 Select the desired line key 4 Select Key Event from the Type field 5 Select Transfer from the Key Type field 6 Do one of the following l Optional Enter the string that will appear on the phone screen in the...

Page 59: ...orming a Call Transfer by Selecting a Transfer Mode During the call you can press the Transfer key to select a transfer mode Before You Begin You need to set a Transfer key for a specific contact Check with your system administrator to find out if this call transfer feature is available on the phone Procedure 1 Press the Transfer key during a call the phone screen is shown below 2 Select the desir...

Page 60: ...ing a Conference Call Setting Up a Local Conference Call Procedure 1 Place a call to the first party 2 Select Conference to place a new call For T58W select Invite The active call is placed on hold 3 Dial the second party s number 4 On the T58A VP59 phones when the second party answers the call select Conference to add the second party to the conference 5 Repeat the above steps to add more parties...

Page 61: ... calls on your phone and connected mobile phone into a hybrid conference There are many ways to create a hybrid conference the following shows an example Before You Begin Make sure you have connected a mobile phone to your phone Procedure 1 Place a mobile call over Bluetooth on the mobile phone 2 Place a call on the phone 3 Tap Conference On the T58W phones select Invite 4 Tap the hold call The ca...

Page 62: ...eatures Dsskey 3 Select the desired line key 4 Select Key Event from the Type field 5 Select Conference from the Key Type field 6 Optional Enter the string that will appear on the phone screen in the Label field 7 Select Initiating a Multi Party Conference You can call all contact numbers at a time to initiate a multi party conference Before You Begin You have set a conference key on the phone Pro...

Page 63: ... 1 Select Split Managing Conference Participants You can manage the conference participants to make the conference more flexible Procedure 1 Long tap the desired party on the T58W phones select More Manage you can do the following l Select Far Mute to mute the party The muted party can hear everyone but no one can hear the muted party l Select Far Hold to hold the party The held party cannot hear ...

Page 64: ...ere is a USB flash drive connected to the rear USB port of your phone the recorded files will be saved in the storage device according to the priority USB flash drive internal SD card Recording using a USB flash drive is not available by default Contact your system administrator for enabling this feature for you Topics Recording a Call Recording a Conference Setting a Mark When Recording a Call St...

Page 65: ... to mark the special moment And there will be a red flag on this moment when playing the recorded file so that you can drag to the moment quickly Procedure 1 Select The icon changes to the number will increase if you set more marks Stopping a Recording You can stop recording a call before the call ends The recording also stops when the active call ends The record ing will be saved as a aac file in...

Page 66: ... since a broadcast is used The phone can only send receive broadcasts to from the listened channels Other channels broadcasts will be ignored automatically by the IP phone Topics Sending Multicast Paging Receiving Multicast Paging Managing a Paging Call Sending Multicast Paging Your phone supports up to 31 groups for paging You can assign a label to each group to identify the phones in the group s...

Page 67: ...ing by using the Multicast Paging key when the phone is idle Before You Begin You need to set a Multicast Paging key in advance Procedure 1 Tap the Multicast Paging key when the phone is idle Both your phone and receiver s phone play a warning tone and the multicast RTP session will be automatically answered on the receiver s phone in the speakerphone hands free mode The multicast paging key icon ...

Page 68: ...l between 0 and 30 in the Channel field 6 Select 7 To set more paging groups repeat steps 2 to 6 Sending Pages by a Paging List Key You can send a paging by using the Paging List key when the phone is idle Before You Begin You need to set a Paging List key in advance Procedure 1 Tap the Paging List key when the phone is idle 2 Select the desired paging group Both your phone and receiver s phone pl...

Page 69: ...cord to record a call l Select End Call to end the paging call Sharing Content during a Call During the call you can share content with the far site from the computer that is installed the Yealink VC Desktop application It is not available to T58W phones Note If you change the call status for example hold a call or perform a call transfer the content sharing automatically stops During the conferen...

Page 70: ...ith party B Phone A prompts that it is sharing content and the Yealink VC Desktop on computer B displays the shared content from party A Procedure 1 Bind your phone to the Yealink VC Desktop 2 Share content with another phone using Yealink VC Desktop For more information see Yealink VC Desktop User Guide Yealink T58W User Guide ...

Page 71: ...er the call you can monitor the busy party and establish a call after the busy party becomes available to receive a call Note Call completion is not available on all servers For more information contact your system administrator Procedure 1 Swipe left or right to go to the second idle screen 2 Go to Settings Features Call Completion 3 Turn on Call Completion 4 Select When you place a call and the ...

Page 72: ...ly You can answer a call that rings on another phone Before You Begin The target phone receives an incoming call Your system administrator has enabled the directed call pickup and set the directed call pickup code Procedure 1 Pick up the handset press the Speakerphone key or tap the line key The DPickup Pick Up appears on the phone screen 2 Select DPickup Pick Up on your phone 3 Enter the phone nu...

Page 73: ...fore You Begin Ask your system administrator for the directed call pickup code Procedure 1 1 Swipe left or right to go to the second idle screen 2 Go to Settings Features Dsskey 3 Select the desired line key 4 Select Key Event from the Type field 5 Select DPickup Pick Up from the Key Type field 6 Select the desired line from the Account ID field 7 Do one of the following l Optional Enter the strin...

Page 74: ...one After parked the call is placed on hold you can continue the conversation after retrieving it Note Call park is not available on all servers Check with your system administrator to find out if it is available on your phone Topics Parking or Retrieving a Call in the FAC Mode Parking or Retrieving a Call in the Transfer Mode Parking or Retrieving a Call with a Park or Retrieve Key Parking or Ret...

Page 75: ...one will dial the park retrieve code which is configured in advance 3 Follow the voice prompt to retrieve l Press the key on the phone where the call is parked l Enter the desired extension followed by for example 4606 on any phone Tip When the phone is idle you can use a Retrieve key BLF key or BLF List key to retrieve a parked call directly Related Topics Parking or Retrieving a Call with a Park...

Page 76: ... Park or Retrieve Key You can easily use a Park key to park a call to a specific extension if the FAC mode is set or shared parking lot if the Transfer mode is set and quickly retrieve this parked call using a retrieve key Topics State Indicator of the Park Retrieve key Parking a Call using a Park Key Retrieving a Parked Call using a Retrieve Key State Indicator of the Park Retrieve key You can ge...

Page 77: ...em administrator if the FAC or Transfer mode is set on your phone and if Account ID is neces sary for this key Procedure 1 1 Swipe left or right to go to the second idle screen 2 Go to Settings Features Dsskey 3 Select the desired line key 4 Select Retrieve from the Type field 5 Optional Select the desired line from the Account ID field 6 Do one of the following l Optional Enter the string that wi...

Page 78: ... specified monitored line receives an incoming call Setting an Alert Tone for Monitored Lines You can set the alert ring type for the monitored lines to make it easier to recognize Before You Begin Check with your system administrator to find out if the Audio Alert for BLF Pickup feature is available Procedure 1 1 Swipe left or right to go to the second idle screen 2 Go to Settings Basic Settings ...

Page 79: ...g BLF key If your system administrator sets the directed call pickup code in advance you can use the BLF key to pick up the call directly If not or if you want to set a pickup code for a specific BLF line you can set a pickup code for the BLF key manually Before You Begin You have edited the BLF key s Extension field with the directed call pickup code from your system administrator Procedure 1 Whe...

Page 80: ... Check with your system administrator to find out if it is available on your phone Topics Parking a Call to a Monitored Line Retrieving a Parked Call Parking a Call to a Monitored Line During the call you can use the BLF key to park the current call to a monitored line directly Before You Begin Your system administrator has set call park feature in the FAC mode in advance Procedure 1 During a call...

Page 81: ...es a call on hold The monitored line fails to register or does not exist Audio Alert for BLF Pickup The Audio Alert for BLF Pickup feature allows your phone to play a tone when the specified monitored line receives an incoming call Setting an Alert Tone for Monitored Lines You can set the alert ring type for the monitored lines to make it easier to recognize Before You Begin Check with your system...

Page 82: ...dministrator to find out if the Audio Alert for BLF Parked Call Monitor feature is available Procedure 1 1 Swipe left or right to go to the second idle screen 2 Go to Settings Basic Settings Sound Ring Type for BLF Parked Call Monitor 3 Select the desired ring tone 4 Select Visual Alert for BLF Parked Call Monitor Your system administrator can configure your phone to display the call information w...

Page 83: ... via Dsskey feature configured by your system administrator Topics Performing a Blind Transfer Performing a Semi attended Attended Transfer Performing a Blind Transfer During a call you can use the BLF List key to perform a blind transfer to the monitored line Before You Begin Check with your system administrator to make sure that the Transfer Mode via Dsskey is set to Blind Transfer Procedure 1 D...

Page 84: ...nitored line Barging in an Active Call by BLF List Key You can use the BLF List key to barge in a conversation and set up a conference call Before You Begin Check with your system administrator to find out if this feature is available on your phone Procedure 1 Tap the BLF List key The phone dials out the barge in code followed by the monitored line and then you can join the call Each of the three ...

Page 85: ...r Local SCA Phone Other Phone The call on the shared line is placed on private hold In a multi party call place the call on hold locally Placing Calls on a Shared Line You can place one or multiple calls on a shared line The phone places a call on the first shared line key automatically You can select the desired shared line key first and place a call using this key Related Topic Placing Calls Ans...

Page 86: ... on the phone when there is an active call on the shared line Then the call is held on your phone and the other phones registered with a shared line show the call is in the busy state on the shared line key Other users on the shared line cannot resume your held call Retrieving a Held Call on a Shared Line If you place a call on hold on a shared line you can resume this call at any time When the sh...

Page 87: ...t if this feature is available for your phone Before You Begin There is an active or held call on the shared line Procedure 1 Long tap the shared line key 2 Select CallPull to pull the call Intercom Intercom is a useful feature in an office environment to quickly connect with the operator or the secretary Intercom enables you to place an intercom call that is answered automatically on the contact ...

Page 88: ... Dsskey 3 Select the desired line key 4 Select Intercom from the Type field 5 Select the desired line from the Account ID field 6 Do one of the following l Optional Enter the string that will appear on the phone screen in the Label field Enter the target extension number in the Value field l Select and select the desired contact 7 Select 8 Tap the Intercom key to place an intercom call Tip By defa...

Page 89: ...ne will reject incoming intercom calls and send a busy message to the caller Note Your system administrator can set a period of delay time before the phone automatically answers intercom calls Intercom Mute Intercom Mute feature allows the phone to mute the microphone when incoming intercom calls are answered auto matically Intercom Tone Intercom Tone feature allows the phone to play a warning ton...

Page 90: ...to launch Message 3 Select Set Voice Mail Code 4 Enter the voice mail code for example 4 in the desired account field 5 Select Leaving Voice Mails You can leave a voice mail to someone who is busy or inconvenient to answer the call Procedure 1 Follow the voice prompts to leave a voice mail 2 Hang up to complete the voice mail Listening to Voice Mails You can listen to your voice mails on the phone...

Page 91: ... such as call center The ACD system handles large volumes of incoming calls from callers who have no need to talk to a specific per son but who require assistance from any of multiple persons at the earliest opportunity ACD on all IP phones allows the ACD system to distribute large volumes of incoming calls to the registered ACD users ACD is not available by default Check with your system administ...

Page 92: ...tion 3 Select Login Changing the ACD Status You can tap the ACD key to change your current ACD user status Procedure 1 Select Available Unavailable ACD user status synchronizes on both the phone and ACD system 2 To log out of the ACD system select Logout Yealink T58W User Guide ...

Page 93: ...locklist Moving a Local Directory Contact to the Shared Directory Searching for Contacts Managing the Local Directory Groups You can manage the Local Directory groups when the phone is idle Topics Adding Contact Groups Editing Contact Groups Deleting Contact Groups Adding Contact Groups To organize your contacts and make them easier to find you can add additional groups in the Local Directory Proc...

Page 94: ...Editing Contacts Deleting a Contact Deleting All Contacts Adding Contacts When you add a contact to your Local Directory you can choose how much information you want to enter for your contact You are required to enter a contact name at least for each new contact Procedure 1 Select 2 If you want to add a contact to the specified contact group select the contact group first 3 Select 4 Enter your con...

Page 95: ... first 3 Select after the desired contact For T58W tap the desired contact and then select 4 Select Delete The phone prompts you to delete the contact or not 5 Select OK Deleting All Contacts You can delete all contacts from the Local Directory Procedure 1 Select 2 Select Settings For T58W tap 3 Select Select All 4 Select The phone prompts you to delete all contacts or not 5 Select OK Moving a Loc...

Page 96: ... Shared Directory is available on your phone Procedure 1 Select 2 If you want to select a contact to the specified contact group tap the contact group first 3 Select Settings For T58W tap 4 Select a contact 5 Select New Entry 6 Select or OK Related Topic Shared Directory Searching for Contacts In the Local Directory you can enter search criteria to find your desired contact quickly Procedure 1 Sel...

Page 97: ...al Directory Adding a Blocklist Contact You can add a blocklist contact on the phone to prevent someone from calling you Procedure 1 Go to Blocklist 2 Select 3 Enter the blocklist contact s information 4 Select or OK Viewing Blocklist Contacts You can view the blocklist contacts from the Blocklist on your phone Procedure 1 Go to Blocklist Editing a Blocklist Contact You can update your blocklist c...

Page 98: ... For T58W tap the desired blocklist contact and then select 3 Select Delete The phone prompts you to delete the contact or not 4 Select OK Deleting All Blocklist Contacts You can delete all contacts from the Blocklist when you are ready to answer calls from them again Procedure 1 Go to Blocklist 2 Tap Settings Select All For T58W tap Select All 3 Select The phone prompts you to delete all contacts...

Page 99: ... to the Local Directory to conveniently call this contact after disconnecting the mobile phone from the phone Before You Begin Make sure your Bluetooth enabled mobile phone has been paired with your IP phones and mobile contact sync feature is enabled Procedure 1 Select Mobile Contacts 2 Select after the desired contact 3 Select Local Directory from the Group field For T58W tap the desired contact...

Page 100: ...ote If you disconnect the mobile phone from the phone when the phone is updating the Mobile Contacts the phone screen will prompt Fail to download mobile contacts and the mobile contacts disappear from the phone directory list Related Topics Pairing and Connecting the Bluetooth enabled Mobile Phone Syncing the Mobile Contacts to the Phone Google Contacts You can enable the Google Contacts feature ...

Page 101: ...eature Adding a Google Contact You can add a Google contact on your phone directly The operation will sync on the Google contact server Before You Begin Make sure the Google Contacts feature is enabled Procedure 1 Go to Google Contacts 2 Tap 3 Enter the contact s information 4 Tap Note When you first add a Google contact a message is displayed to confirm that your new contact will be synchronized ...

Page 102: ...er number The contacts whose name or phone number matches the entered characters will display in the result list Manually Updating the Google Contacts The Google contacts may be updated on the Google Contact Server you can update Google contacts on your phone to get the newest Google contacts Note Network may affect the contacts synchronization You can try to sync contacts from Google via syncing ...

Page 103: ...cal Directory You can save any remote phone book contact to the Local Directory to conveniently call this contact when you can not access the remote phone book Procedure 1 Select Remote Phone Book 2 Select the desired remote phone book 3 Select after the desired contact For T58W tap the desired contact and then select 4 Select Add 5 Select Local Directory from the Group field 6 Select or OK Saving...

Page 104: ...iption Icons Description Received Call Missed Call Placed Call Forwarded Call Viewing History Records The history record saves the call information such as the caller s name and number local line and call duration Procedure 1 Tap 2 Select the desired list 3 Select after the desired entry Saving a History Record to Local Directory To identify someone s call the next time you can save a history reco...

Page 105: ...re Directory from the Group field 6 Edit the corresponding fields 7 Select Related Topic Shared Directory Deleting History Records You can delete one or all call records from the call history list Topics Deleting a Call Record Deleting All Call Records Deleting a Call Record You can delete any call record from the call history list Procedure 1 Tap 2 Select the desired list 3 Tap after the desired ...

Page 106: ...ne prompts you to delete all the records or not 6 Select OK Disabling History Record If you disable history record you cannot save any call log on the phone Procedure 1 Swipe left or right to go to the second idle screen 2 Go to Settings Features History Record 3 Turn off History Record 4 Select Yealink T58W User Guide ...

Page 107: ... email and photo gallery You can con veniently add these widgets to the idle screen as preferred Before You Begin If you want to add an email widget and you have not registered an APP account a wizard will be provided for you to set up the email account If you want to add a photo widget you need to choose the album or images to be dis played You cannot add this widget if there are no images in the...

Page 108: ...screen to add a new screen l If there is only one application or widget on the screen you cannot add a new screen l The idle screen except the home screen will be deleted automatically if there is no application or widget on it Procedure 1 Long tap the desired item for about 2 seconds 2 Drag the item up down left right to the destination spot on the screen Removing a Widget from the Idle Screen Re...

Page 109: ...ove field to remove it Creating a Folder You can create a folder to organize your applications For example you can place the same kind of applications in a folder It is not available to T58W phones Procedure 1 Drag an application icon over another application icon 2 Lift your finger when a folder frame appears around the applications Yealink T58W User Guide ...

Page 110: ...not available to T58W phones Procedure 1 Tap the desired folder to expand the folder 2 Tap the Unnamed Folder field 3 Enter the desired folder name 4 Tap Done on the onscreen keyboard 5 Tap the blank area of the phone screen The folder name is renamed Managing Running Applications You can tap to view and manage the list of recently used applications that are still running in the background It is n...

Page 111: ...can be also used to sync the Google contacts Note If you cannot add a Google account contact your system administrator for help installing the core GMS package on your phone You can choose the following email account type when adding an APP account Check with your network admin istrator for the correct email account settings l POP3 When using POP3 all emails are stored locally instead of on the se...

Page 112: ...ttings APP accounts 3 Tap the desired account type 4 Do one of the following l If you want to sync all accounts tap Sync now In the following example it will sync both ll506466499 sina com and ll506466400 sina com information l If you want to sync a single account select the desired account Tap Sync now In the following example it will only sync ll50466499 sina com information Removing APP Account...

Page 113: ...screen 2 Tap to launch File Manager 3 Tap Photos Videos Audios in the Local Storage field If a USB flash drive has been connected to your phone you can tap Photos Videos Audios in the USB Storage field to view the files stored in USB flash drive 4 Tap the desired picture video audio to view You can also swipe down from the top of the screen to enter the control center and then tap USB to launch Fi...

Page 114: ...r on the phone screen 6 Tap the desired storage device 7 Tap The files are copied successfully with a prompt Cutting Files Moving Files You can move the files to other desired path Once you move the files they will not be kept in the original storage device any more Procedure 1 Swipe left or right to go to the second idle screen 2 Tap to launch File Manager 3 Tap Photos Videos Audios in Local Stor...

Page 115: ...desired file You can also select the Select All check box to cut all files 5 Tap The file is uploaded to the server successfully with a prompt Deleting Files You can delete the useless files to make room for other files Procedure 1 Swipe left or right to go to the second idle screen 2 Tap to launch File Manager 3 Tap Photos Videos Audios in Local Storage field If a USB flash drive has been connect...

Page 116: ...ate the Bluetooth mode The phone scans and displays the available Bluetooth device automatically If there is no Bluetooth device found go to Refresh to search for the Bluetooth devices 8 Tap the desired Bluetooth device to share the pictures videos audio The phone screen will prompt Sending n file to XXX n represents the number of the files that are being sent 9 Accept the request of transferring ...

Page 117: ...n the To field 9 Optional Enter the email subject in the Subject field 10 Tap to send the email The pictures videos audio are transferred as a mail attachment Note The attachment size must be within 5MB Related Topic Signing in Email Gallery You can access the Gallery to do many operations for the listed pictures videos You can also take pictures videos with it Topics Viewing Pictures Videos Editi...

Page 118: ... Tap and then tap Group by Select a desired group type in the pop up dialog box to view the pictures videos in different arrangement modes 7 Tap a desired picture video to preview the picture video 8 For picture albums you can tap Slideshow to start a slide show of the pictures in the album Note The menu keys and Android keys will disappear after 5 seconds you may tap the phone screen to show them...

Page 119: ... the desired filter 7 Tap SAVE Adding a Frame for Pictures You can add a frame for the picture to make it displayed more vivid Procedure 1 Swipe left or right to go to the second idle screen 2 Tap to launch the Gallery 3 Tap the desired picture album 4 Tap the desired picture 5 Go to Edit 6 Select the desired frame 7 Tap SAVE Cropping Pictures You can crop a picture to the desired size Procedure 1...

Page 120: ... Set picture as 6 Do one of the following l If you want to set the picture as phone wallpaper tap Wallpaper and then tap Set wallpaper on the top right of the screen l If you connect EXP50 to your phone tap Exp Background and then tap Set as exp background on the top right of the screen Printing Pictures You can print the desired pictures in the Gallery Before You Begin Before printing the picture...

Page 121: ... you whether to delete the pictures videos 6 Tap OK Taking a Picture Video You can take a picture video with the Gallery directly Before You Begin Make sure you have inserted the camera to the phone Procedure 1 Swipe left or right to go to the second idle screen 2 Tap to launch the Gallery 3 Tap on the top right of the screen 4 Optional Tap and then do the following l Tap to turn on the camera gri...

Page 122: ...is deactivated it will prompt you to tap Turn on to activate the Bluetooth mode The phone scans and displays the available Bluetooth device automatically If there is no Bluetooth device found go to Refresh to search for the Bluetooth devices 7 Tap the desired Bluetooth device to share the pictures videos The phone screen will prompt Sending n file to XXX n represents the number of pictures videos ...

Page 123: ...cedure 1 Swipe left or right to go to the second idle screen 2 Tap to launch the Gallery 3 Tap the desired album 4 Do one of the following l Long tap one of the pictures videos l Tap and then tap Select item Select the pictures videos you want to share You can also tap n items selected n represents the number of pictures videos you selected and then tap Select all to select all pictures videos 5 T...

Page 124: ...ng is saved in amr format with the name consisting of a prefix record and date time stamp Topics Recording Audio Playing a Recorded Call Pause Resuming a Playback Fast Forwarding Rewinding a Playback Stopping a Playback Renaming the Recording Uploading a Recording to Server Deleting a Recording Deleting All Recordings Checking Storage Space Recording Audio By default the recorded audio is saved in...

Page 125: ... You can also play back the recorded calls on the phone or on a computer using an application compatible of playing aac mkv files Procedure 1 Swipe left or right to go to the second idle screen 2 Tap to launch the Recorder 3 Tap before the desired recorded call to play the recorded call The length of the recording and a progress bar are displayed as the recording plays You can press the Volume key...

Page 126: ... 2 Tap to launch the Recorder 3 Tap after the desired recorded audio 4 Tap Upload The file is uploaded to the server successfully with a prompt Deleting a Recording You can delete local recordings or call recordings from Recorder The local recording is named with a prefix record and date time stamp while the call recordings are named with the date time stamp Procedure 1 Swipe left or right to go t...

Page 127: ... date time stamp in the internal SD card You can view the pictures videos in the File Manager Topics Inserting the USB Camera to the Phone Taking Pictures Recording Videos Camera Settings Inserting the USB Camera to the Phone Before using the camera you should insert the USB camera to the phone The following introduces how to insert the camera to the T58A phone Note The phone only supports the Yea...

Page 128: ...onal Tap to set the time delay 6 Tap to start recording The recording time will appear on the left top of the phone screen 7 Tap to stop recording You can swipe left to view all videos taken by the camera Camera Settings After you insert the USB camera to the phone you can set the camera to get a better photo effect Procedure 1 Swipe left or right to go to the second idle screen 2 Tap to launch th...

Page 129: ...ant to send the email to in the To field 6 Optional Enter the email subject in the Subject field 7 Optional Tap and then tap Attach file to add a file as a mail attachment The attachment size must be within 5MB 8 Tap to send the email Reading Emails If there is an incoming email the phone will play a warning tone and a notification will be on the notification center You can tap the notification to...

Page 130: ...ou want to configure 3 You can do the following l Tap to mark the email as unread read l Tap Print to print the email l Long tap the desired email Tap Add star to star the email Adding Multiple Email Accounts You can add more than one email account on the phone Procedure 1 Swipe left or right to go to the second idle screen 2 Tap to launch Email 3 Tap on the top left of the phone screen 4 Go to Se...

Page 131: ... down to scroll through emails in inbox folder and tap the desired email to view You can also tap on the top right of the widget to compose and send an email Related Topic Adding APP Accounts Sending Files via Email The Gallery and File Manager support data transfer via Email You can send pictures audio or videos as mail attachments to another account Related Topic Sharing Pictures Videos Audio vi...

Page 132: ...cessing a Web Page from the Bookmarks Library Editing a Bookmark Deleting a Bookmark Adding a Web Page to the Bookmarks Library You can bookmark a web page so you can access it from the Bookmarks Library directly Procedure 1 Swipe left or right to go to the second idle screen 2 Tap to launch the Browser 3 Access the web page you want to bookmark 4 Tap 5 Edit the details of your bookmark 6 Tap OK T...

Page 133: ...to go to the second idle screen 2 Tap to launch the Browser 3 Tap to access the BOOKMARKS list A list of web pages that you ve bookmarked will appear 4 Long tap the bookmark you want to edit 5 Tap Edit bookmark in the pop up dialog box 6 Edit the bookmark 7 Tap OK Deleting a Bookmark When you do not need the bookmark any more you can delete it Procedure Yealink T58W User Guide ...

Page 134: ...t and then tap Set as homepage Clearing the Navigation History You can periodically clear your navigation history to protect your privacy and prevent information disclosure Procedure 1 Swipe left or right to go to the second idle screen 2 Tap to launch the Browser 3 Go to Settings Privacy security Clear history The phone screen prompts you to delete the browser navigation history or not 4 Tap OK M...

Page 135: ...Procedure 1 Swipe left or right to go to the second idle screen 2 Tap to launch Calendar 3 Tap 4 Tap Add account 5 Sign into the Calendar according to the setup wizard Creating an Event You can create an event in the Calendar to remind you of the important issues Procedure 1 Swipe left or right to go to the second idle screen 2 Tap to launch the Calendar 3 Select the desired date 4 Tap Yealink T58...

Page 136: ...tional Tap the current date for example displayed on the top left of the phone screen Tap Day Week Month Agenda to select the time In the agenda view the events you have added are displayed as a list You can tap Touch to view events before XXX Touch to view events after XXX to view all events Modifying the Calendar Settings You can modify the calendar settings to customize the Calendar Procedure Y...

Page 137: ...in the world set a stopwatch and timer Topics Alarm Clock Setting a Timer Setting a Stopwatch Alarm You can set an alarm on the phone to remind you of a task for example join a meeting Topics Setting an Alarm Clock Editing an Alarm Clock Deleting an Alarm Clock Setting the Alarm Parameters Setting an Alarm Clock To avoid forgetting the important tasks you can set an alarm clock Procedure 1 Tap the...

Page 138: ...e 1 Tap the digital clock widget on the home screen 2 Tap 3 Drag up and down to select the desired alarm 4 Tap the desired option to edit the alarm clock Deleting an Alarm Clock When you no longer need the alarm clock you can delete it Procedure 1 Tap the digital clock widget on the home screen 2 Tap on the top left of the phone screen 3 Tap the desired alarm 4 Tap on the bottom left of the alarm ...

Page 139: ... Home screen Topics Adding the Clock of Other Cities Configuring the Clock Display Mode Adding the Clock of Other Cities You can add the clock for other cities After added you can know the current time in multiple cities simultaneously Procedure 1 Tap the digital clock widget on the Home screen The phone screen displays the current date and time 2 Tap 3 Drag up and down to scroll through the citie...

Page 140: ...hen the time is up It keeps beeping until you tap to stop Setting a Stopwatch You can set a stopwatch to measure the amount of time that you spend on something Procedure 1 Tap the digital clock widget on the home screen 2 Tap 3 Tap 4 You can do the following l Tap to pause the stopwatch Tap to reset the stopwatch Tap and then tap Bluetooth or Email to share the record via Bluetooth or email l Tap ...

Page 141: ... bar Procedure 1 Swipe left or right to go to the second idle screen 2 Go to Settings Advanced Settings Set Password 3 Enter your old and new password information 4 Select Related Topic Investigating Warnings Wallpaper You can change the background picture that is displayed on your phone The phone comes with a default background picture you can change it to another built in picture You can also ad...

Page 142: ...for Screen Saver You can set the waiting time after no activity before displaying the screen saver Procedure 1 Swipe left or right to go to the second idle screen 2 Go to Settings Basic Settings Display Screen Saver 3 Select the desired waiting time from the Screensaver Waiting Time field 4 Select Setting the Screen Saver Type The screen saver can start with different types and you can set it manu...

Page 143: ...e backlight slider When dragging the slider the control center except the backlight slider and notification center will be hid den You can view the intensity changes of the phone screen in real time If you lift your finger the control center and notification center will be shown again l Tap The intensity of the phone screen is changed to the highest l Tap The intensity of the phone screen is chang...

Page 144: ... Select The phone language is changed to the selected one Changing the Input Method The phone supports two kinds of input methods English UK and 谷歌拼音输入法 The default input method is English UK You can change the currently used input method Procedure 1 Swipe left or right to go to the second idle screen 2 Go to Settings Basic Settings Language Input Current Input 3 Select the desired input method Yo...

Page 145: ...ter the phone reboots it will be forcibly switched to obtain the time and date from the NTP server Changing the Time and Date Format You can set the phone to display the time in 12 hour format or 24 hour format You can also change the date format including the options to display the day D month M and year Y Note Your system administrator can customize the date format Procedure 1 Swipe left or righ...

Page 146: ...ming calls l Answer incoming calls l End the call Procedure 1 Swipe left or right to go to the second idle screen 2 Go to Settings Advanced Settings default password admin Phone Lock 3 Enter the desired PIN default PIN 123 in the Unlock PIN field 4 Select 5 Select Enabled from the Lock Enable field 6 Enter the desired interval 0 3600 seconds in the Auto Lock field 7 Select Note Ask your system adm...

Page 147: ... to Settings Basic Settings Change PIN 3 Enter your old and new unlock PIN respectively The unlock PIN length must be within 15 digits 4 Select Line Keys Line keys allow you to quickly access features such as recall and speed dial The line key can indicate the mon itored status when the line keys are assigned with particular features such as BLF You can assign predefined functions to line keys You...

Page 148: ...ings for the corresponding key type 4 Select Changing the Locations of the Line Keys You can change the order in which your line keys display on the phone screen Procedure 1 Do one of the following l Drag up and down to scroll through the line keys list if required l Tap on the bottom right of the line key list 2 Drag a line key to the desired location at which another line key locates For example...

Page 149: ... of two line keys after exchange Deleting a Line Key You can delete a line key when you no longer need the corresponding function Procedure 1 Drag the desired line key to the Delete field The phone prompts you to delete the DSS key or not Yealink T58W User Guide ...

Page 150: ...149 2 Select OK Yealink T58W User Guide ...

Page 151: ...g tone Account ring tone Phone ring tone Topics Setting a Ring Tone for the Phone Setting a Ring Tone for an Account Setting a Ring Tone for a Group Setting a Ring Tone for a Contact Setting a Ring Tone for the Phone You can choose a ring tone for all incoming calls Procedure 1 Swipe left or right to go to the second idle screen 2 Go to Settings Basic Settings Sound Ring Tones Common 3 Select the ...

Page 152: ... ring tone for various contacts in your Local Directory This helps you quickly identify callers according to the ring tones Procedure 1 Select 2 Select the contact group first 3 Select after the desired contact For T58W tap the desired contact and then select 4 Select the desired ring tone from the Ring field If Auto is selected the contact uses the ring tone according to the default priority 5 Se...

Page 153: ...nd from the Notification Sound field 4 Select OK 5 Select Enabling Silent Mode If you turn on the silent mode your phone won t produce a ring tone key tone touch sound notification sound from phone s speaker Procedure 1 Do one of the following l Swipe left or right to go to the second idle screen go to Settings Basic Settings Sound Turn on Silent Mode and then select l Press the Volume key to adju...

Page 154: ...re Configuring the Media Audio Feature Changing Your Phone s Bluetooth Name Disabling Bluetooth Device Discovery Renaming the Paired Bluetooth Device Sending Files via Bluetooth Receiving Files via Bluetooth Unpairing the Bluetooth Device Disconnecting the Bluetooth Device Deactivating the Bluetooth Mode Activating the Bluetooth Mode You should activate the Bluetooth mode first when you need to co...

Page 155: ... Bluetooth device at a time After connection the phone will automatically find an avail able line key and assign the line key for Mobile Account The Mobile Account key s default label is My Mobile If there is no available line key you may assign it manually Before You Begin Make sure that the Bluetooth enabled mobile phone is discoverable Procedure 1 Swipe left or right to go to the second idle sc...

Page 156: ...mobile phone and a Bluetooth headset Before You Begin Make sure that the Bluetooth devices are discoverable Procedure 1 Swipe left or right to go to the second idle screen 2 Go to Settings Basic Settings Bluetooth 3 Tap to search for the Bluetooth devices 4 Pair and connect the two Bluetooth devices respectively Note The phone does not support connecting two Bluetooth devices of the same type at t...

Page 157: ...an view a list of mobile contacts on the phone Before You Begin Make sure that the mobile contact sync feature is enabled Procedure 1 Go to Mobile Contacts Related Topic Enabling the Mobile Contacts Sync Feature Handling a Mobile Phone Call on the Phone You can handle a mobile phone call on your phone the phone acts as a hands free device for your mobile phone The call information appears on both ...

Page 158: ...etooth 3 Select after the desired Bluetooth device name 4 Turn on Phone audio 5 Select Related Topics Pairing and Connecting the Bluetooth enabled Mobile Phone Handling a Mobile Phone Call on the Phone Configuring the Media Audio Feature If a Bluetooth headset is connected to the phone you can enable the media audio feature to stream the audio from IP phone to Bluetooth headset The Bluetooth heads...

Page 159: ...zed more easily Procedure 1 Swipe left or right to go to the second idle screen 2 Go to Settings Basic Settings Bluetooth The phone screen shows the paired and connected Bluetooth device 3 Tap after the connected Bluetooth device name 4 Enter the desired device name in the Rename field 5 Tap The renamed Bluetooth name will be displayed in the PAIRED DEVICES list on your phone The Bluetooth device ...

Page 160: ...hether to accept the incoming file 2 Tap Accept to start receiving the file The phone prompts The file will be received Check progress in the Notification panel The icon will be displayed in the status bar 3 Optional Swipe down from the top of the screen Tap the notification Bluetooth share Received files You can use the corresponding system applications to view the file Disconnecting the Bluetoot...

Page 161: ...wing l Swipe down from the top of the screen l Swipe left or right to go to the second idle screen go to Settings Basic Settings Bluetooth 2 Turn off the Bluetooth The Bluetooth icon disappears from the status bar Yealink T58W User Guide ...

Page 162: ... Wi Fi 3 If you already turned on wireless AP select OK to turn it off The phone automatically scans the available wireless networks in your area The Wi Fi icon appears in the status bar Connecting to the Wireless Network After you have activated the Wi Fi mode you can connect the phone to the wireless network When the phone is connected to a wireless network the Wi Fi icon will display in the sta...

Page 163: ...cation Number PIN The user enters the PIN generated randomly by the phone on the gate way router to connect It is not available to T58W phones Before You Begin Make sure that the Wi Fi mode is activated Procedure 1 Swipe left or right to go to the second idle screen 2 Go to Settings Basic Settings Wi Fi 3 Do one of the following l Select WPS to use the PBC method then long press the WPS key on you...

Page 164: ... right to go to the second idle screen 2 Go to Settings Basic Settings Wi Fi Wi Fi Status 3 Optional Drag up and down to scroll through the list of wireless network information Disconnect from a Wireless Network You can disconnect the wireless network connection from your phone Procedure 1 Swipe left or right to go to the second idle screen 2 Go to Settings Basic Settings Wi Fi 3 Tap the connected...

Page 165: ...edure 1 Swipe left or right to go to the second idle screen 2 Go to Settings Basic Settings Wi Fi AP AP Configure 3 Enter the name of wireless AP in the AP Name field 4 Select the desired security mode of the wireless AP from the AP Security Mode field If you select WPA2 PSK enter the password of the wireless AP in the AP Password field 5 Select the desired frequency of the wireless AP in the AP F...

Page 166: ...ices from the blocklist so that the devices can connect to the wireless AP provided by the phone Procedure 1 Swipe left or right to go to the second idle screen 2 Go to Settings Basic Settings Wi Fi AP AP Blocklist 3 Select after the desired device The phone prompts whether to remove the device from blocklist 4 Tap OK Disabling the Wireless Access Point Procedure 1 Swipe left or right to go to the...

Page 167: ...onnecting the Bluetooth Handset BTH58 Headset The phone supports wired headset to place and answer calls You can use only one headset at a time The headset is used according to the priority USB headset Bluetooth head set YHS33 YHS34 YHS36 Topics Connecting the Analog Headset Bluetooth Headset USB Headset Using Headsets Connecting the Analog Headset If you want to use an analog headset you require ...

Page 168: ...e phone screen Related Topics Switching Among the Handset Speakerphone and Headset Modes Managing Yealink USB Headsets After connecting a Yealink USB headset to your phone you can configure headset settings on the phone Topics Enabling Local Ringtone Enabling Local Ringtone You can enable the headset to play a built in tone while receiving an incoming call Procedure 1 Go to Headset Device Setting ...

Page 169: ...ype 4 Tap Adjusting the Screen Saver of Expansion Module If you connect a color screen expansion module EXP50 to the phone the screen saver starts or stops on both the phone and EXP50 synchronously Related Topic Screen Saver Adjusting the Backlight of Expansion Module If you connect a color screen expansion module EXP50 to your phone the screen s intensity of both the phone and EXP50 will change s...

Page 170: ...andset and 2 4G Wi Fi at the same time Place the handset on the phone handset cradle three scenarios as below l If the handset has connected the phone has no prompt l If the phone enables Bluetooth and not connected to the BTH58 the on screen prompts Do you want to connect BTH58 to your phone Tap OK to connect tap Cancel to charge Note If the phone disables Bluetooth the on screen prompts Do you w...

Page 171: ...nformation on how to connect expansion PSTN box CPN10 refer to PSTN Box CPN10 quick start guide on Yealink Technical Support page Configuring the PSTN Account If you have connected an expansion PSTN box CPN10 to the phone a PSTN account is automatically registered on the phone You can disable the account Before You Begin The PSTN box CPN10 is connected to the phone successfully and the phone promp...

Page 172: ...Contact your system administrator to find out which flash time you need to configure Procedure 1 Swipe left or right to go to the second idle screen 2 Go to Settings Advanced Settings default password admin Flash Time 3 Select the desired value 4 Select Related Topic Selecting the Country for PSTN Use Basic Call Features The phone using PSTN account can also perform some basic call features such a...

Page 173: ...re 1 Place a call to the first party 2 When the first party answers the call select Flash to activate a hook flash 3 Enter the number of the second party 4 When the second party answers the call select Flash again to join two parties in the conference To remove this party from the conference call select Flash 5 To add an additional party to the conference select Conference another account is neede...

Page 174: ...andset Changing Base PIN Attaching the DECT USB Dongle DD10K You need to attach the DECT USB Dongle DD10K to turn the phone into a corded cordless phone Procedure 1 Attach the DD10K into the USB port on the phone Handset Registration After attaching the DD10K you can register up to four handsets to your phone Topics Setting the Phone to the Handset Registration Mode Registering a Handset to the Ph...

Page 175: ...De registering a Handset on the Handset You can de register a handset on the handset when you no longer want to use the current base station Procedure 1 Go to OK Settings Registration De reg Handset 2 Enter the base PIN default 0000 and then press Done The phone displays the handsets that are registered to the same phone The name of your handset is high lighted 3 Highlight the desired handset and ...

Page 176: ...f You need to answer an incoming internal intercom call manually Procedure 1 Swipe left or right to go to the second third idle screen 2 Go to DECT Settings Auto Intercom 3 Select a desired option from the Auto Intercom field 4 Tap Note Your system administrator can configure the auto intercom feature for your phone and the registered handsets at the same time Placing a DECT Intercom Call on the H...

Page 177: ...he line key to the Edit field to set a DECT Intercom key Performing a Blind Transfer to the Handset You can quickly transfer a SIP call to the handset registered to your phone Procedure 1 When the phone is during a call do one of the following l Drag the far site window to a DECT Intercom key l Tap Transfer Go to DECT Intercom Tap the desired handset Related Topic Placing a DECT Intercom Call with...

Page 178: ...o to the second third idle screen 2 Go to DECT Settings Repeater Mode 3 Select a repeater from the Repeater Mode field 4 Tap The phone prompts you to reboot the dongle or not 5 Tap OK The repeater mode is enabled after the dongle reboot Setting the Phone to the Repeater Registration Mode After enabling the repeater mode you have to set the phone to the repeater registration mode Procedure 1 Swipe ...

Page 179: ...o the Handset Pull an Active Call from the Handset Selecting a Handset to Use the Satellite Mode You can select a handset to use the satellite mode with the phone and configure a mode for whether to continue the conversation of the handset when the phone goes off hook There are two satellite modes l Busy You cannot switch the active call between the phone and the handset Regardless of the phone or...

Page 180: ... phone Related Topic Selecting a Handset to Use the Satellite Mode Shared Directory Users can manage contacts and use them on the phone and all registered handsets You can store up to 1000 con tacts in your phone s shared directory Check with your system administrator to find out if this feature is available on your phone Note For more information on how to bind a handset refer to Selecting a Hand...

Page 181: ...eleting a Shared Contact You can delete any contact from the Shared Directory Procedure 1 Go to Share Directory 2 Tap Delete For T58W tap the desired contact and then select Delete The phone prompts whether to delete the contact 3 Tap OK to delete Deleting All Shared Contacts You can delete all contacts from the Shared Directory Procedure 1 Go to Share Directory 2 Tap Settings Select All For T58W ...

Page 182: ...klist The phone prompts you to move the contact or not 4 Tap OK Saving a Shared Contact to the Local Directory You can move a shared contact to the Local Directory The shared contacts added to the Local Directory will not dis appear even after your system administrator disabled the Shared Directory feature Procedure 1 Go to Share Directory 2 Tap Settings For T58W tap 3 Select a contact 4 Press Opt...

Page 183: ...ultaneously and display the IP address of the phone on the screen You can tap Stop Paging on the phone to end ringing paging Changing Base PIN To avoid unauthorized registration or access to some features on the phone you should keep the base PIN secret Procedure 1 Swipe left or right to go to the second third idle screen 2 Go to DECT Settings Change Base PIN 3 Enter the current PIN default 0000 i...

Page 184: ...warning icon from the status bar However the warning message still is displayed on the Status screen until the issue is fixed The warning icon appears in the status bar again after reboot if the issue is not fixed Procedure 1 Swipe left or right to go to the second idle screen 2 Go to Settings Status General 3 Tap the Warning field The phone prompts you to clear the warning icon or not 4 Tap OK Th...

Page 185: ...on will delete all your personal configuration settings and reset all settings to the factory defaults Check with your system administrator if the personalized settings are kept before resetting your phone to factory set tings Procedure 1 Swipe left or right to go to the second idle screen 2 Go to Settings Advanced Settings default password admin Reset Config 2 Select Reset to Factory Settings The...

Page 186: ...r the personalized configuration settings manually on the phone Before You Begin Your system administrator has enabled the phone to keep the user s personalized settings after auto provisioning Procedure 1 Swipe left or right to go to the second idle screen 2 Go to Settings Basic Settings Reset Local Config Reset local settings The phone prompts you to reset the local settings or not 3 Select OK Y...

Page 187: ...Appendix Menu Structure 186 Appendix Menu Structure Note The menus with gray box are not available when the DECT USB dongle DD10K is not attached to the phone Yealink T58W User Guide ...

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