2E 2E-AHC2000, User Manual

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8. Trouble shooting
You can solve many common problems easily, saving you the cost of a possible
service call. Try the suggestions below to see if you can solve the problem before
calling the service center.
Problem Possible cause Treatment
The heater does not
operate,even when it is
plugged in and the switch,
thermostat are switched on .
The plug is loose, bad
connection
Pull out the plug, check the
connection of the plug and
socket. Then connect again.
No power in socket outlet
Insert the plug in a proper
socket
The heating element glowing
The input voltage is too high
or too low
Use power supply according
to the rating on the label
The air inlet grill is blocked
Keep the heater far way from
articles like curtain, plastic
bag, paper and other things
which can cover the inlet or
can be easily cover on the air
inlet
The appliance didn’t heat up,
or only ventilator worked
The switch was not put at
heating setting
Turn the switch to heat
setting
The thermostat operated
Turn the thermostat and
listen if there is open/close
voice. If there is no click
and the thermostat is not
damaged, the heater will
automatic switch on when
the appliance cooled down
Manual reset cut-out
operated
Turn the heater off and
inspect the blockage of inlet
or outlet.
Disconnect the
plug and wait at least 10
minutes for the protection
system to reset before
attempting to restart the
heater.
Abnormal noise
The appliance is not stands
upright
Put the heater on a level
surface