ZyXEL Communications VES-1124 -, Руководство пользователя

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VES-1124 User’s Guide
Troubleshooting C
Remote Server
The computer behind the VDSL modem or router cannot access a remote server.
Table 23-6 Troubleshooting a Remote Server
STEPS CORRECTIVE ACTION
1 See Table 23-1 to make sure that you are able to transmit to the VES.
2 Make sure the gateway’s IP address is the same as the one configured in the user’s computer.
3 Check the VLAN configuration of the Ethernet port on the VES.
4 Check the Ethernet cable and connections between the VES and the gateway.
5 Try to access another remote server.
If data can be transmitted to a different remote server, the remote server that could not be accessed
may have a problem.
Connecting to the Switch
The VES cannot connect to the switch.
Table 23-7 Troubleshooting Connecting to the Switch
STEPS CORRECTIVE ACTION
1 Check your cable connections. Use a straight through Ethernet cable when connecting the VES to a
switch. Use a crossover Ethernet cable if you are daisy-chaining to other switches and make sure
trunking is disabled.
2 If Ethernet port trunking is enabled, make sure the switch also supports Ethernet port trunking.
3 The factory default settings for the Ethernet ports of the VES are:
Speed: Auto
Duplex: Auto
Flow control: Enable
Trunking: Disabled
If the VES’s auto-negotiation is turned off, an Ethernet port uses the pre-configured speed and duplex
mode when making a connection, thus requiring you to make sure that the settings of the switch
Ethernet port are the same in order to connect.