ZyXEL Communications MAX218M2W, Руководство пользователя

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Chapter 13 Troubleshooting
MAX208M2W Series User’s Guide
187
• If you changed the IP address and have forgotten it, see the troubleshooting
suggestions for I forgot the IP address for the MAX218M2W.
2
Check the hardware connections, and make sure the LEDs are behaving as
expected. See the Quick Start Guide and
Section 1.2.1 on page 21 .
3
Make sure your Internet browser does not block pop-up windows and has
JavaScript and Java enabled. See
Appendix C on page 235 .
4
If there is a DHCP server on your network, make sure your computer is using a
dynamic IP address. Your MAX208M2W Series is a DHCP server by default.
If there is no DHCP server on your network, make sure your computer’s IP
address is in the same subnet as the MAX208M2W Series. See
Appendix D on
page 245 .
5
Reset the MAX208M2W Series to its factory defaults, and try to access the
MAX208M2W Series with the default IP address. See
Chapter 2 on page 23 .
6
If the problem continues, contact the network administrator or vendor, or try one
of the advanced suggestions.
Advanced Suggestions
• Try to access the MAX208M2W Series using another service, such as Telnet. If
you can access the MAX208M2W Series, check the remote management
settings and firewall rules to find out why the MAX208M2W Series does not
respond to HTTP.
• If your computer is connected wirelessly, use a computer that is connected to a
LAN/ETHERNET port.
I can see the Login screen, but I cannot log in to the MAX208M2W Series.
1
Make sure you have entered the user name and password correctly. The default
user name is admin, and the default password is 1234. These fields are case-
sensitive, so make sure [Caps Lock] is not on.
2
You cannot log in to the web configurator while someone is using Telnet to access
the MAX208M2W Series. Log out of the MAX208M2W Series in the other session,
or ask the person who is logged in to log out.
3
Disconnect and re-connect the power adapter or cord to the MAX208M2W Series.
4
If this does not work, you have to reset the MAX208M2W Series to its factory
defaults. See
Section 12.16 on page 180 .