Chapter 43 Troubleshooting
ZyWALL ATP Series User’s Guide
803
I cannot update the anti-malware signatures.
• Make sure your Zyxel Device has the anti-malware service registered and that the license is not
expired. Purchase a new license if the license is expired.
• Make sure your Zyxel Device is connected to the Internet.
I cannot update the IDP/application patrol signatures.
• Make sure your Zyxel Device has the IDP/application patrol service registered and that the license is
not expired. Purchase a new license if the license is expired.
• Make sure your Zyxel Device is connected to the Internet.
I downloaded updated anti-malware or IDP/application patrol signatures. Why has the Zyxel
Device not re-booted yet?
The Zyxel Device does not have to reboot when you upload new signatures.
The content filter category service is not working.
• Make sure your Zyxel Device has the content filter category service registered and that the license is
not expired. Purchase a new license if the license is expired.
• Make sure your Zyxel Device is connected to the Internet.
I configured security settings but the Zyxel Device is not applying them for certain interfaces.
Many security settings are usually applied to zones. Make sure you assign the interfaces to the
appropriate zones. When you create an interface, there is no security applied on it until you assign it to
a zone.
The Zyxel Device is not applying the custom policy route I configured.
The Zyxel Device checks the policy routes in the order that they are listed. So make sure that your
custom policy route comes before any other routes that the traffic would also match.
Содержание ATP200
Страница 23: ...23 PART I User s Guide ...
Страница 113: ...113 PART II Technical Reference ...
Страница 216: ...Chapter 9 Interfaces ZyWALL ATP Series User s Guide 216 Configuration Network Interface Ethernet Edit External Type ...
Страница 218: ...Chapter 9 Interfaces ZyWALL ATP Series User s Guide 218 Figure 170 Configuration Network Interface Ethernet Edit OPT ...
Страница 236: ...Chapter 9 Interfaces ZyWALL ATP Series User s Guide 236 Figure 179 Configuration Network Interface PPP Add ...
Страница 244: ...Chapter 9 Interfaces ZyWALL ATP Series User s Guide 244 Figure 181 Configuration Network Interface Cellular Add Edit ...
Страница 259: ...Chapter 9 Interfaces ZyWALL ATP Series User s Guide 259 Figure 191 Configuration Network Interface VLAN Add Edit ...
Страница 260: ...Chapter 9 Interfaces ZyWALL ATP Series User s Guide 260 ...
Страница 273: ...Chapter 9 Interfaces ZyWALL ATP Series User s Guide 273 Figure 193 Configuration Network Interface Bridge Add Edit ...
Страница 361: ...Chapter 15 UPnP ZyWALL ATP Series User s Guide 361 Figure 250 Network Connections My Network Places Properties Example ...
Страница 387: ...Chapter 20 IPSec VPN ZyWALL ATP Series User s Guide 387 Figure 271 Configuration VPN IPSec VPN VPN Connection Add Edit ...
Страница 395: ...Chapter 20 IPSec VPN ZyWALL ATP Series User s Guide 395 Figure 273 Configuration VPN IPSec VPN VPN Gateway Add Edit ...
Страница 478: ...Chapter 25 Security Policy ZyWALL ATP Series User s Guide 478 Figure 328 Configuration Security Policy Policy Control ...
Страница 712: ...Chapter 37 System ZyWALL ATP Series User s Guide 712 Figure 470 Configuration System WWW Login Page Desktop View ...