Metering Faucet Trouble Shooting Guide
Problem
Cause
Solution
PAGE 4 OF 4
Form #
CF102
Date:
4/2/07
C.N. No.
106044
Rev.
M
No water dispensing
from faucet.
Faucet is shutting
off to quickly
Faucet is running
too long.
Open supply stops.
Remove aerator to clean and/or replace.
Shut off water supply. Remove filter assembly
to clean and/or replace. Filter may be located externally
on supply stops, or internally within faucet body under
metering cartridge. Reference parts list included with
fauet for filter style.
Remove handle using 3/32” Allen wrench. Rotate timing
nut down (CW) to lengthen handle stroke and increase
cycle time.
Replace metering cartridge G61754 per Installation and
Maintenance guide.
Replace metering cartridge G61754 per Installation and
Maintenance guide.
Remove handle using 3/32” Allen wrench. Rotate timing
nut up (CCW) to shorten handle stroke and decrease
cycle time.
Install 1.0 GPM or 0.5 GPM aerartor. Cycle time may be
too long with aerator’s > 1.0 GPM
Replace metering cartridge G61754 per Installation and
Maintenance guide.
Supply stops not open.
Aerator contaminated.
Filter assembly
contaminated.
Timing nut requires
adjustment.
Damaged Schrader valve
stem in center of
metering cartridge.
Metering cartridge is overly
contaminated or damaged.
Timing nut requires
adjustment.
Aerator is not installed or
incorrect aerator installed.
Metering cartridge is overly
contaminated or damaged.
Faucet will not
shut off.
Faucet is making
noise at shutoff.
Handles becoming loose
with normal usage.
Install 1.0 GPM or 0.5 GPM aerator. Facuet may not shut
off with aerator’s > 1.0 GPM.
Tighten handle nut using 1-1/8” hex 6 point socket to
create seal and seat metering cartridge. Do not over
tighten.
Remove handle using 3/32” Allen wrench. Rotate timing
nut up (CCW) to shorten handle stroke and decrease
cycle time.
Replace metering cartridge G61754 per Installation and
Maintenance guide.
Ensure filter assembly with flow control orifice is installed.
Shut off water supply. Remove filter assembly to clean
and/or replace. Filter may be located externally on sup-
ply stops, or internally within faucet body under metering
cartridge. Reference parts list included with faucet for
filter style.
Gradually back off flow rate on supply stops to reduce
pressure at metering cartridge until noise has been elimi-
nated.
Loosen set screw in handle with 1/8” Allen wrench. While
pressing down on handle to seat on handle nut stem,
retighten set screw in handle.
Aerator is not installed
or incorrect aerator
installed.
Handle nut is not
adequately tightened
Timing nut requires
adjustment.
Metering cartridge is
overly contaminated or
damaged.
Water hammer due to
pressure and piping
configuration.
Excessively high water
pressure (> 80 psi).
Handle not seated
properly when installed.
