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ZXHN H168NW

User Manual

4

Humidity: 5% - 95% (non-condensing)



Power adapter specifications

Input: 100

– 240 V AC, 50/60 Hz

Output: 12 V DC, 2 A



Certification

FCC, UL, Wi-Fi



This product is designed to provide 24-hour continuous

triple-play services.

2.3 Packing List



ZXHN H168NW



1



Splitter



1



Power adapter



1



RJ-11 telephone cable



2



RJ-45 Ethernet cable



1



User Ma nua l ( Inc luding Qua lity Warra nty Ca r d a nd
Certificate of Quality)



1



CD (Optional)



1

Note: Information provided above is for reference only; actual
external view of the product may vary.

Note:

The power adapter used for the ZXHN H168NW must match.

2.4 System Requirements

Please check the following items before installing the ZXHN

H168NW.

1. VDSL2 Service Subscription

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Содержание ZXHN H168NW

Страница 1: ...User Manual ZXHN H168NW ...

Страница 2: ...d No part of this documentation may be excerpted reproduced translated annotated or duplicated in any form or by any means without the prior written permission of ZTE Corporation ZTE CORPORATION reserves the right to modify this manual for product upgrade or other causes without notifying users in advance ...

Страница 3: ... warranty period specified above promptly after Reseller is notified by the End User of the same and b End User returns the defective item at its expense to ZTE s nominated Customer Service Department in accordance with ZTE s standard parts exchange procedures This warranty does not apply to defects or errors in the Equipment caused by a reasonable abrasion of equipments b End User s failure to fo...

Страница 4: ...t from ZTE Any item repaired or replaced by ZTE shall continue to be warranted for the longer of the remainder of the original warranty period or 90 days from the date the repaired or replaced part is delivered to the carrier THIS WARRANTY 1 IS END USER S SOLE REMEDY AND ZTE S SOLE LIABILITY FOR DEFECTIVE OR NONCONFORMING ITEMS AND IS IN LIEU OF ALL OTHER WARRANTIES EXPRESSED IMPLIED OR STATUTORY ...

Страница 5: ...RACT INCLUDING BUT NOT LIMITED TO BREACH OF WARRANTY OR TORT INCLUDING BUT NOT LIMITED TO NEGLIGENCE AND STRICT LIABILITY OR UNDER AN INDEMNIFICATION PROVISION SHALL IN NO EVENT EXCEED THE AGGREGATE AMOUNT BENIFITED BY ZTE IN THE PRODUCTS FROM WHICH SUCH LOSS OR DAMAGE DIRECTLY AROSE Confidentiality End User agrees that End User will receive confidential or proprietary information Confidential Inf...

Страница 6: ...ZXHN H168NW User Manual iv terms herein the Equipment and all ZTE documentation is ZTE Confidential Information ...

Страница 7: ...cklist 1 1 2 Safety Instructions 1 Chapter 2 Overview 3 2 1 Features 3 2 2 Product Specifications 3 2 3 Packing List 4 2 4 System Requirements 4 Chapter 3 Installation Preparations 6 3 1 Hardware Description 6 3 2 Hardware Connections 11 Appendix A FAQs 14 ...

Страница 8: ...r supply is available The input voltage fluctuation range must be smaller than 10 The power plug must not share the same socket with that of any hair drier iron or refrigerator 1 2 Safety Instructions Read the User Manual carefully before operating the equipment Attention is required for all the safety cautions in this manual and the ZXHN H168NW V1 0 Maintenance Management Manual Do not use any ac...

Страница 9: ...lly when the equipment is power on Make sure the power is off before plugging unplugging the switch Be careful when unplugging the switch as the transformer may be very hot Keep the equipment and all its parts accessories out of children s reach RF exposure information The Maximum Permissible Exposure MPE level has been calculated based on a distance of d 20 cm between the device and the human bod...

Страница 10: ...em has the following features Supports VDSL2 with GE uplink Supports G 992 1 G DMT G 992 3 ADSL2 G 992 5 ADSL2 Supports G 993 2 VDSL2 up to 17a profile Supports 802 11b 802 11g 802 11n Supports 802 11n Wi Fi up to 300 Mbps Supports high power Wi Fi with 400mW EIRP Supports 4 GE ports Supports USB 2 0 for shared storage or 3G Dongle Supports Web based configuration and monitoring Supports bridging ...

Страница 11: ...ZXHN H168NW 1 Splitter 1 Power adapter 1 RJ 11 telephone cable 2 RJ 45 Ethernet cable 1 User Manual Including Quality Warranty Card and Certificate of Quality 1 CD Optional 1 Note Information provided above is for reference only actual external view of the product may vary Note The power adapter used for the ZXHN H168NW must match 2 4 System Requirements Please check the following items before ins...

Страница 12: ...upports the TCP IP protocol It is recommended to use a computer with the below configurations Pentium III or a later version a minimum of 64M memory a minimum of 10G hard disk a graphic accelerating adapter with above 2M display memory an audio adapter and a sound box 3 Operating System The operating system can be one of the following Windows 98SE Windows Me Windows 2000 Windows XP Windows Vista W...

Страница 13: ...n Power Green Red Off Power off Red On POST Power on and self testing Red Flash Firmware upgrading Green On The power is on and the self test is complete DSL Green Off No signal is detected Slow Flash DSL line handshaking is in progress Flash DSL line training is in progress On The Modem is activated GE WAN Green Off Ethernet link is off or the link is disconnected On The Ethernet port is in commu...

Страница 14: ... the Route mode and the WAN has been connected The Modem IP data packets can be transmitted normally Red On Data packets cannot be sent or received through the route interface No DHCP response no PPPoE response PPPoE authentication failure or no IP address from IPCP LAN1 LAN4 Green On The LAN interface is connected but no data is transmitted Flash A data packet is passing through the LAN Interface...

Страница 15: ...ff The equipment is powered off or the wireless port is disabled WPS Green Off The WPS function is off Flash The WPS function is in negotiation status On A terminal is being connected to the gateway through the WPS and the connection does not exceed 2 minutes USB Green On A USB such as a hard disk is plugged in Flash Data are being transmitted Off The equipment is power off or no USB is plugged in...

Страница 16: ...ZXHN H168NW User Manual 9 Rear Panel Figure 3 1 2 Rear Panel of the ZXHN H168NW Left Panel Figure 3 1 3 Left Panel of the ZXHN H168NW ...

Страница 17: ...ges over to the gigabit mode when LED is on The equipment negotiates to the 10 100M mode when LED is off WAN RJ 45 port It is connected to the modem or other network devices POWER Power interface It is connected to the power adapter Reset At the power on state the system will be restored to the default configurations if the button is pressed over 5 seconds USB USB port WLAN Wireless switch The wir...

Страница 18: ...he third RJ 11 cable when the customer requires to use telephone at the same time to connect the telephone set with the phone or TEL port of the splitter 4 Connect the Ethernet port of the device with 10 100BASE T port of the computer by using a network cable 5 Plug in the power cord and turn on the power If you do not want the Internet service or telephone voice services to be provided at the sam...

Страница 19: ...low LINE Connects the user telephone cable RJ11 interface MODEM or VDSL2 Connects the DSL interface of the ZXHN H168NW PHONE or TEL Connects the phone sets The installation process is as follows 1 Connects the line interface of the ZXHN H168NW to the Modem or VDSL2 interface of the splitter by using one RJ 11 telephone cable 2 Connects the phone set lines to the Phone or TEL interface of the split...

Страница 20: ... to complete the VDSL2 connection 2 Check the computer connection When both the Link LED on the computer adapter and the Ethernet LED of the ZXHN H168NW turn green it indicates that the computer and the ZXHN H168NW equipment are properly connected 3 Check the telephone cable connection The telephone cable is properly connected when the telephone signal reception is normal and free of noise The tel...

Страница 21: ...e caused by hardware damage In such a case contact the local operator for help Do not repair by yourself 2 Will VDSL2 affect the telephone conversation quality Will the Internet access rate become slow if one is making a phone call and accessing the Internet at the same time VDSL2 separates voices from data through the frequency division multiplexing technology Therefore voices and data run in dif...

Страница 22: ...o telephone extensions and fax machines are installed between the VDSL2 incoming line and the splitter 4 The splitter is correctly installed 5 The VDSL2 Modem is not over heated 4 Password verification failure Issue description Modem synchronization and connection are normal However sometimes the password fails to be verified Solution 1 The account and password are case sensitive and some accounts...

Страница 23: ...the quality of the incoming cables and the incoming cable connectors 2 Install the VDSL2 Modem correctly by following the user guide 3 Ensure the telephone cables are normal and are properly connected with VDSL2 4 Disconnect the splitter and directly connect the VDSL2 Modem to the incoming customer cable end to ensure that the problem is not caused by improper installation or poor quality of the i...

Страница 24: ... line failures modem failures 6 If the problem is caused by the splitter call the operator to maintain 7 The problem may be caused by the equipment provided by the operator Call the operator to replace 8 A long cable connecting the splitter and the VDSL2 Modem may cause poor anti interference performance and poor synchronization Therefore try to keep the cable short 6 Why authenticated user names ...

Страница 25: ...he problem may be caused by deregistration failure on the Broadband Access Server BAS when one is off line abnormally The BAS or the billing system still keeps the account logged in Therefore the re login fails In such cases re login after logging out In case the problem still exists contact the operator for help This device complies with part 15 of the FCC Rules Operation is subject to the follow...

Страница 26: ...his equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning t...

Страница 27: ...otify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary 3 The telephone company may make changes in this facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice in order for you to make necessary modification ...

Страница 28: ... d are indicated on the label The ringer equivalence number REN is used to determine how many devices can be connected to your telephone line In most areas the sum of the RENs of all devices on any one line should not exceed five 5 0 If too many devices are attached they may not ring properly Service Requirements In the event of equipment malfunction all repairs should be performed by our Company ...

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