14
Appendix A FAQs
NO.
Problem and Troubleshooting
1
All indicators are off after the ZXHN H168NW
equipment is powered on.
First, make sure that you have plugged the power
adapter of the ZXHN H168NW into a working power
socket and that the ZXHN H168NW has been
powered on (the switch button is pressed down).
When the indicators are still off after the above
procedures, it indicates it may be caused by
hardware damage. In such a case, contact the local
operator for help. Do not repair by yourself.
2
Will VDSL2 affect the telephone conversation
quality? Will the Internet access rate become
slow if one is making a phone call and accessing
the Internet at the same time?
VDSL2 separates voices from data through the
frequency division multiplexing technology.
Therefore, voices and data run in different paths out
of interference. Neither one will deteriorate when you
are in a call and on line at the same time.
3
Issue description: Sometimes, the VDSL2 users
cannot access the Internet.
