34
Problem
Possible causes
Possible solution
Unable to select certain
features
Your service provider
does not support these
features, or you have not
applied for services that
provide these features.
Contact your service
provider.
Battery not charge
The battery or battery
charger is damaged.
Contact the dealer.
The phone’s
temperature is below
0°C or higher than 45 °C.
Adjust the battery
charging environment to
avoid extremes of
temperature.
Poor contact between
the battery and charger.
Check all connectors to
make sure all
connections have been
properly made.
Shortened standby time The standby time is
related to your service
provider system
configuration. The same
phone used with different
service providers’
If you are located in an
area where signaling is
weak, temporarily power
off the phone.
Содержание Movistar Onda
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