Problem
Recommended Action
The client
connected to
the device
cannot access
the Internet.
•
Ensure that your micro-SIM
card is available.
•
Change the location and
find a place with good
signal.
•
Check the settings of the
connection mode.
•
Contact with your service
provider to confirm your
APN settings mode.
The client
cannot access
the Internet
in the Ethernet
mode.
•
Ensure that your device is
connected to the Internet
via network cable.
•
Contact with your service
provider to confirm your
Dial Mode information.
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