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Knowing the Basics

Monitoring the Phone Status

The status bar at the top of the home screen provides phone and
service status icons on the right side. Below are some of the
icons you may see.

System connected

No signal

Ringer off

Signal strength

Vibrate mode

Flight mode

Battery low

Bluetooth on

Battery full

Connected to a Wi-Fi

network

Battery charging

Wi-Fi in use

Alarm set

Wired headset connected

Phone microphone off

Speaker on

Содержание Grand S Pro

Страница 1: ...1 User Manual ...

Страница 2: ...on reserves the right to make modifications on print errors or update specifications in this guide without prior notice This manual has been designed with the utmost care to ensure the accuracy of its content However all statements information and recommendations contained therein do not constitute a warranty of any kind either expressed or implied Please refer to the Product Safety Warranty manua...

Страница 3: ...s only and may differ from the actual product Content in this manual may differ from the actual product or software Trademarks ZTE and the ZTE logos are trademarks of the ZTE Corporation Google and Android are trademarks of Google Inc The Bluetooth trademark and logos are owned by the Bluetooth SIG Inc and any use of such trademarks by ZTE Corporation is under license microSDHC logo is a trademark...

Страница 4: ...4 Version No R1 0 Edition Time April 10 2014 ...

Страница 5: ... Up for the First Time 19 Locking Unlocking the Screen and Keys 19 Using the Touch Screen 20 Getting to Know the Home Screen 21 Personalizing 23 Changing the System Language 23 Setting the Date and Time 23 Changing Ringtone and Notification Sound 23 Adjusting Volumes 24 Switching to Silent Mode 24 Applying New Wallpapers 25 Changing Screen Brightness 25 Protecting Your Phone With a Screen Lock 26 ...

Страница 6: ...ks and Devices 43 Connecting to Mobile Networks 43 Connecting to Wi Fi 44 Using Wi Fi Direct 47 Connecting to Bluetooth Devices 49 Connecting to Your Computer via USB 51 Sharing Your Mobile Data Connection 53 Connecting to Virtual Private Networks 57 Phone Calls 59 Placing and Ending Calls 59 Answering or Rejecting Calls 60 Working With the Call Log 60 Calling Your Contacts 62 Checking Voicemail 6...

Страница 7: ...for a Contact 75 Editing Contacts 75 Accounts 78 Adding or Removing Accounts 78 Configuring Account Sync 79 Email 81 Setting Up the First Email Account 81 Checking Your Emails 81 Responding to an Email 82 Writing and Sending an Email 83 Adding and Editing Email Accounts 84 Changing General Email Settings 85 Gmail 86 Opening Your Gmail Inbox 86 Switching Accounts 86 Writing and Sending a Message 87...

Страница 8: ...a Message 92 Changing Messaging Settings 92 Calendar 93 Viewing Your Calendars and Events 93 Creating an Event 94 Editing or Deleting an Event 95 Changing Calendar Settings 95 Google 96 Getting Started With Google 96 Signing out of Google 97 Browser 98 Opening the Browser 98 Downloading Files 99 Changing Browser Settings 99 Maps 100 Activating Location Services 100 Getting Your Location 100 ...

Страница 9: ...Settings 104 Camera 105 Capturing a Photo 105 Customizing Camera Settings 107 Recording a Video 108 Customizing Camcorder Settings 109 Gallery 111 Opening Gallery 111 Working With Albums 111 Working With Pictures 112 Retouching Your Pictures 114 Playing Videos 115 Music 116 Copying Music Files to Your Phone 116 Viewing Your Music Library 117 Set a Song as the Default Ringtone 117 Playing Music 118...

Страница 10: ...Other Options and Settings 124 Sound Recorder 125 Recording a Voice Memo 125 Playing a Voice Memo 125 More Apps and Features 127 Backup Restore 127 Calculator 127 Chrome 127 Clock 128 Dolby Digital Plus 129 Downloads 130 File Manager 130 Flashlight 131 Full Share 131 Mi EasyAccess 133 Mi POP 133 Mi Power 133 News Weather 134 NotePad 134 ...

Страница 11: ...Searching for Apps 137 Downloading and Installing Apps 137 Creating a Google Wallet Account 138 Requesting a Refund for a Paid App 139 Managing Your Downloads 139 Settings 141 General Settings 141 Wireless Networks 144 Device 146 Personal 148 Accounts 149 System 150 Troubleshooting 151 ...

Страница 12: ...12 Getting Started Getting to Know Your Phone Power Key Proximity Light Sensors Earpiece Touch Screen Home Key Menu Key Main Microphone Back Key Front Camera Light Indicator Headset Jack ...

Страница 13: ... turn on off airplane mode restart or power off Press to turn off or on the screen display Home Key Touch to return to the home screen from any application or screen Touch and hold to open Google Search Charging USB Jack Volume Key Auxiliary Microphone Flash Back Cover Back Camera Speaker ...

Страница 14: ...a SIM card to connect to the 4G LTE network Prior to turning on the phone please insert the SIM card as instructed below This SIM card will only work with this phone Once the card has been inserted do not remove If your SIM card is ever separated from the phone or damaged your phone will not fully function If you experience any issues with your phone contact customer service at 1 888 944 9400 or v...

Страница 15: ...15 1 Insert your fingernail into the slot at the bottom of the back cover and lift it up gently 2 Hold the 4G LTE SIM card with the cut corner oriented as shown and slip it into the card holder ...

Страница 16: ...phone and press the cover back into place Make sure all the tabs are secure and there are no gaps around the cover Installing the microSDHC Card The microSDHC card can be installed and removed while the phone is turned on Unmount the microSDHC card before removing it 1 Remove the back cover 2 Hold your microSDHC card with the metal contacts facing down and slide it into the microSDHC card slot unt...

Страница 17: ...ly 3 Replace the back cover Charging the Battery Your phone s battery should have enough power for the phone to turn on find a signal and make a few calls You should fully charge the battery as soon as possible If the battery is low there will be a pop up message on the screen to remind you to charge the battery WARNING Use only ZTE approved chargers and cables The use of unapproved accessories co...

Страница 18: ...ee a charging icon such as or appear on the status bar 3 Disconnect the charger when the battery is fully charged Extending the Battery Life Active applications screen brightness levels Bluetooth and Wi Fi usage and GPS functionality can drain your battery You can follow the helpful tips below to conserve your battery power Reduce the screen backlight time Lower the screen brightness Turn auto syn...

Страница 19: ...your phone after you purchase it or reset it to factory settings see Settings Personal Backup Reset you need to do some settings before using it Touch the language field to select the language and touch Start Then follow the prompts to set up Wi Fi date time Google Account Google location and other options Locking Unlocking the Screen and Keys Your phone allows you to quickly lock the screen and k...

Страница 20: ...one and Camera NOTE If you have set a face lock an unlock pattern a PIN or password for your phone see the chapter Personalizing Protecting Your Phone With a Screen Lock you ll need to look at the front camera draw the pattern or enter the PIN password to unlock Using the Touch Screen Your phone s touch screen lets you control actions through a variety of touch gestures Touch When you want to type...

Страница 21: ...n zoom in and out by placing two fingers on the screen at once and pinching them together to zoom out or spreading them apart to zoom in Rotate the screen For most screens you can automatically change the screen orientation from portrait to landscape by turning the phone sideways Getting to Know the Home Screen The home screen is the starting point for your phone s applications functions and menus...

Страница 22: ...ur home screen extends beyond the initial screen providing more space to add icons widgets and more Simply swipe left or right on the screen to see the extended home screens Status bar Widget Wallpaper Primary shortcuts Shortcuts ...

Страница 23: ... zone if you want to set the date time and time zone by yourself 3 Set the date time time zone and date time format Changing Ringtone and Notification Sound You can customize the default ringtone for incoming calls and the default notification sound 1 Touch the Home Key Menu Key System settings Sound 2 Touch Phone ringtone or Default notification sound 3 Touch the tabs at the top to select a sourc...

Страница 24: ...me Key If no media application is active press the Volume Key to adjust ringtone volume or the earpiece volume during a call Switching to Silent Mode You can set the phone to silent mode by using one of the following methods Press and hold the Power Key and then touch to enable silent mode touch to enable silent mode with vibration or touch to disable silent mode Keep pressing the lower end of the...

Страница 25: ... source from Gallery Live Wallpapers or Wallpapers and choose the image or animation you want to use as the wallpaper Some cropping may be needed for Gallery images 4 Touch OK at the top of the screen for Gallery images or Set wallpaper NOTE Live Wallpapers are not available for the lock screen Changing Screen Brightness 1 Touch the Home Key Menu Key System settings Display Brightness 2 Touch AUTO...

Страница 26: ...e front camera draw a pattern or enter a numeric PIN or a password to unlock the phone s screen and keys 1 Touch the Home Key Menu Key System settings Security 2 Touch Screen lock 3 Touch None Long press Face Unlock Pattern PIN or Password Touch None to disable the screen lock feature Touch Long press to enable screen lock and allow unlocking with a touch and hold gesture You can unlock the screen...

Страница 27: ...one Google Accounts application data music and other media downloaded information and so on If you do you must enter a numeric PIN or a password each time you power on your phone WARNING Encryption is irreversible The only way to revert to an unencrypted phone is to perform a factory data reset which erases all your data Encryption provides additional protection in case your phone is stolen and ma...

Страница 28: ...ed or your phone is not plugged in If you change your mind about encrypting your phone touch the Back Key WARNING If you interrupt the encryption process you will lose data 3 Touch Encrypt phone 4 Enter your lock screen PIN or password and touch Next 5 Touch Encrypt phone again The encryption process starts and displays its progress Encryption can take an hour or more during which time your phone ...

Страница 29: ...rvice status icons on the right side Below are some of the icons you may see System connected No signal Ringer off Signal strength Vibrate mode Flight mode Battery low Bluetooth on Battery full Connected to a Wi Fi network Battery charging Wi Fi in use Alarm set Wired headset connected Phone microphone off Speaker on ...

Страница 30: ...ected Problem with SMS MMS delivery Downloading data Missed call Sending data Call in progress USB tethering is on USB connected Portable Wi Fi hotspot Song is playing GPS on Updates available Open Close the Notification Panel Notifications report the arrival of new messages calendar events and alarms as well as ongoing events such as when you ve configured your phone as a portable Wi Fi hotspot Y...

Страница 31: ...elf To respond to a notification just touch it Slide down with one finger to expand certain notifications You can also swipe two fingers vertically or pinch zoom to expand or collapse certain notifications To remove a notification swipe it left or right To remove all notifications touch at the top Touch and hold a notification and then touch App info to identify the application that created it To ...

Страница 32: ... automatic adjustment of the screen brightness SETTINGS Touch to open the Settings menu See Settings for more information WI FI WI FI OFF Touch to turn on or off the Wi Fi feature DATA Touch to turn on or off data access over mobile networks AUTO ROTATE ROTATION LOCKED Touch to turn on or off the auto rotate feature BATTERY Display the current battery status Touch to open the Battery menu in Setti...

Страница 33: ...old a widget or shortcut on the home screen 2 Drag it to the place you need NOTE Drag the shortcut or the widget to Remove at the top to remove it Adjust Widget Size 1 Touch and hold a widget on the home screen and then release it 2 An outline appears around the widget Drag the outline to resize the widget NOTE Not all widgets can be resized Organizing With Folders You can create folders on the ho...

Страница 34: ...t and then drag it onto a folder icon 2 Release the shortcut and it will be added into the folder Remove Shortcuts From a Folder 1 Touch a folder to open it 2 Touch and hold the shortcut you want to remove and then drag it to the home screen 3 Release the shortcut and it will be removed from the folder Rearranging the Primary Shortcuts The home screen includes a customizable primary shortcuts area...

Страница 35: ...nge Input Methods 1 When you use the onscreen keyboard to enter text the icon appears on the status bar 2 Open the notification panel and touch Choose input method 3 Select an input method you need Google Keyboard The Google Keyboard provides a layout similar to a desktop computer keyboard Turn the phone sideways and the keyboard will change from portrait to landscape The landscape keyboard is not...

Страница 36: ...percase Double tap to lock uppercase This key also changes to indicate the current case you are using for lowercase for uppercase and when locked in uppercase Touch to delete the text before the cursor Touch to select numbers and symbols You can then touch to find more Touch to enter a smiley face touch and hold and then swipe to choose more emoticons Touch to use Google voice typing Touch and hol...

Страница 37: ...or symbol located on the top of the key Continue holding the key to bring up a series of characters available on that key including associated accented letters symbols or numbers For example in English mode touch and hold to enter 5 Keeping holding to open a character and number list You can choose T þ or 5 Touch to use uppercase or lowercase This key also indicates the current case for lowercase ...

Страница 38: ...d either icon to open an emoticon list Touch to delete a character before the cursor Touch and hold to delete all text before the cursor Touch to use voice input Touch and hold to open the Swype settings To enter text via Swype Move your finger from letter to letter to trace a word without lifting the finger until you reach the end of the word The following example shows how to enter the word here...

Страница 39: ...e l key Lift your finger at the end of the word A space is added automatically when you Swype the next word For more information about using Swype and its additional capabilities including using voice entry and personalizing your Swype dictionary touch and hold from the Swype keyboard display and then touch How to Swype You can also visit swype com for more information ...

Страница 40: ...ophone image speak what you want to type The phone will work on your speech and display the transcription 3 You can continue entering text to keep it or touch DELETE to cancel the last dictated text TIP Say comma period question mark exclamation mark or exclamation point to enter punctuation Input Settings Choose input settings by touching the Menu Key System settings Language input from the home ...

Страница 41: ...selection Drag the tabs to change the selection Cut or copy Select the text you want to manipulate Then touch the Cut or Copy button to cut or copy the text to the clipboard Replace text with the clipboard text Select the text you want to replace Then touch or PASTE Insert text from the clipboard Move cursor to the insertion point and then touch and hold the tab below the cursor Release the finger...

Страница 42: ...Between Recently Opened Apps 1 Touch and hold the Menu Key A list of the names and thumbnails of apps you ve used recently opens If you ve been using more apps recently than can fit on the screen you can scroll the list up and down 2 Touch a thumbnail to open that app NOTE You can swipe a thumbnail sideways to remove it from the list ...

Страница 43: ... to enable data access over the mobile network Clear the check box to disable data access To get data services when roaming 1 Touch the Home Key Menu Key System settings Mobile networks 2 Check Data roaming IMPORTANT Data roaming may incur significant roaming charges Set Preferred Network Mode 1 Touch the Home Key Menu Key System settings Mobile networks Network Mode 2 Touch the networks you prefe...

Страница 44: ...1 Touch the Home Key Menu Key System settings Wi Fi 2 Slide the Wi Fi switch to the ON position to turn on Wi Fi 3 Touch a network name to connect to it If the network is secured enter the password and touch Connect NOTE Your phone automatically connects to previously used Wi Fi networks when they are in range Get Notified of Open Networks 1 Touch the Home Key Menu Key System settings Wi Fi 2 Slid...

Страница 45: ...dministrator 1 Touch the Home Key Menu Key System settings Wi Fi 2 Slide the Wi Fi switch to the ON position 3 Touch 4 Enter the network SSID name If necessary enter security or other network configuration details 5 Touch Save Forget a Wi Fi Network You can make your phone forget about the details of a Wi Fi network that you added for example if you don t want the phone to connect to it automatica...

Страница 46: ...he WPS button on the access point and the access point will recognize your phone and add it to the network Method two PIN number 1 Touch the Home Key Menu Key System settings Wi Fi 2 Slide the Wi Fi switch to the ON position 3 Touch the Menu Key WPS Pin Entry 4 The WPS Pin number displays on the screen Enter the Pin number into the access point s setup page After entering the Pin number your phone...

Страница 47: ...Allow Google location services and other apps to scan for networks even when Wi Fi is turned off Install certificates Install certificates needed for connecting to certain Wi Fi networks Wi Fi optimization Minimize battery usage when Wi Fi is on MAC address Check the MAC Media Access Control address IP address Check the phone s IP address Using Wi Fi Direct Wi Fi Direct allows Wi Fi devices to con...

Страница 48: ...ices may need to enter a common PIN 4 Once connected the device is displayed as Connected in the PEER DEVICES list Send Data via Wi Fi 1 Open the appropriate application and select the file or item you want to share 2 Select the option for sharing via Wi Fi The method may vary by application and data type 3 Touch a device the phone has connected with or wait for it to search for new devices and to...

Страница 49: ...within a distance of about 30 feet The Bluetooth devices must be paired before the communication is performed Turn Bluetooth On Off 1 Touch the Home Key Menu Key System settings Bluetooth 2 Slide the Bluetooth switch to the ON or OFF position When Bluetooth is on the icon will appear in the status bar Change the Device Name 1 Touch the Home Key Menu Key System settings Bluetooth 2 Slide the Blueto...

Страница 50: ...enter a Bluetooth passkey and touch Pair Pairing is successfully completed when the other device accepts the connection or the same passkey is entered NOTE The Bluetooth passkey may be fixed for certain devices such as headsets and handsfree car kits You can try entering 0000 or 1234 the most common passkeys or refer to the documents for that device Send Data via Bluetooth 1 Open the appropriate a...

Страница 51: ...th for instance in the phone storage or microSDHC directory You can access them with the File Manager app Received contacts vCard files are automatically imported to your contact list Connecting to Your Computer via USB You can connect your phone to a computer with a USB cable and transfer music pictures and other files in both directions Your phone stores these files in internal storage or on a r...

Страница 52: ...mera PTP Transfer photos using camera software USB tethering Share the mobile data of your phone with the PC so that you can access the Internet on the PC using the phone Connect With Windows Media Player You can sync music on your phone and the computer installed with Windows Media Player 1 Connect the phone with your computer via USB and choose Media device MTP 2 Open Windows Media Player and sy...

Страница 53: ...safely remove the microSD card from the phone Erase microSDHC Card 1 Touch the Home Key Menu Key System settings Storage 2 Scroll down the screen and touch Erase external SD card Erase SD card Erase everything CAUTION The formatting procedure erases all the data on the microSDHC card after which the files CANNOT be retrieved Sharing Your Mobile Data Connection You can share your phone s data capab...

Страница 54: ...m settings More 3 Check USB tethering A new network connection will be created on your computer NOTE To stop sharing your data connection uncheck USB tethering or disconnect the USB cable Share Your Mobile Data Connection via Bluetooth If your computer can obtain an Internet connection via Bluetooth you can configure your phone to share its mobile data connection with your computer 1 Pair your pho...

Страница 55: ...sult in data charges NOTE When the portable Wi Fi hotspot feature is enabled you cannot use your phone s applications to access the Internet via its Wi Fi connection You still remain connected to the Internet via your mobile data network 1 Touch the Home Key Menu Key System settings Portable hotspot 2 Slide the switch to turn on Portable Wi Fi hotspot After a moment the phone starts broadcasting i...

Страница 56: ... scanning for Wi Fi networks Channel Select the best channel for Wi Fi communication to avoid interference Security Choose a security option None not recommended WPA PSK or WPA2 PSK other users can access your mobile hotspot only if they enter the correct password When you select WPA PSK or WPA2 PSK touch the Password field to edit the security password Broadcast network name SSID Broadcast or hid...

Страница 57: ...u may be required to enter your login credentials or install security certificates before you can connect to your VPN You can get this information from your network administrator Add a VPN 1 Touch the Home Key Menu Key System settings More VPN 2 Touch and fill in the information provided by your network administrator 3 Touch Save The VPN is added to the list on the VPN screen Connect to a VPN 1 To...

Страница 58: ... VPN connected icon appears in the Status bar Modify a VPN 1 Touch the Home Key Menu Key System settings More VPN 2 Touch and hold the VPN that you want to modify 3 Touch Edit profile and edit the VPN settings you want 4 Touch Save ...

Страница 59: ...ne number with the on screen keypad Touch to delete incorrect digits NOTE As you enter digits your phone searches for contacts that match If you see the number you want to dial touch it to place the call immediately without entering the rest of the number 3 Touch below the keypad to dial TIP To make an international call touch and hold the 0 key to enter the plus symbol Next enter the country code...

Страница 60: ...wering the call press the Volume Key up or down Reject a Call When you receive a phone call drag over to reject the call You can also drag over to reject the call and send a preset text message to the caller TIP To edit the text response from within the Phone app touch the Menu Key Settings Quick responses Working With the Call Log The Call log is a list of all the calls you ve placed received or ...

Страница 61: ...r as a Contact 1 Open the call log 2 Touch a number to view more call information 3 Touch 4 To add the number to an existing contact touch a contact in the list To add a new contact touch CREATE NEW CONTACT Take Other Actions on a Call Log Entry 1 Open the call log 2 Touch a number to view more call information While viewing the call details you can Touch the number to call it Touch the Menu Key E...

Страница 62: ...nd frequently called contacts or numbers are listed at the top of the screen You can search for a contact by touching on the screen 3 Touch a contact or number to call it Checking Voicemail If you have set the phone to divert calls to voicemail callers can leave voicemail messages when they cannot reach you Here s how to check the messages they left 1 Touch the Home Key 2 Touch and hold in the dia...

Страница 63: ...er Using Options During a Call During a call you will see a number of onscreen options Touch an option to select it Touch to turn on or off the speaker Touch to mute or unmute your microphone Touch to make another call separately from the first call which is put on hold Touch to switch to the keypad when you need to enter a code for example the PIN for your voicemail or bank account during the cal...

Страница 64: ...l while you re on a call Drag over to answer the call This puts the first caller on hold and answers the second call To switch between two calls Touch FLASH on the screen Adjusting Your Call Settings Set Ringtone and Vibration 1 Touch the Home Key Menu Key Settings 2 Change the phone ringtone or enable vibration Touch Phone ringtone to select a new ringtone and touch OK Check Vibrate when ringing ...

Страница 65: ...e vibrate when receiving new voicemails Enable Disable Phone Dial Pad Sound 1 Touch the Home Key Menu Key Settings 2 Check or uncheck Dial pad touch tones Edit Quick Response to Rejected Callers 1 Touch the Home Key Menu Key Settings Quick responses 2 Touch the text message to edit it 3 Touch OK to save the new message Set TTY Mode Select a TTY mode for your phone to work with a teletypewriter or ...

Страница 66: ... mode to listen to conversation of the other party and respond via text messages TTY VCO Users who can talk but cannot hear may use this mode to talk through the phone and receive responses via text messages Turn on Hearing Aid Compatibility Your phone supports HAC Hearing Aid Compatibility function When you turn on the hearing aid compatibility and use a hearing aid device with a telecoil in it t...

Страница 67: ...he corresponding speed dial number The number key 1 is reserved to speed dial your voicemail To assign a speed dial key 1 Touch the Home Key Menu Key Settings Speed dial 2 Touch a speed dial key 3 Enter a phone number or select one from the contact list 4 Touch OK Check Call Time and Data Use Touch the Home Key Menu Key Settings Call Timers to check call time and data use Touch a record to reset i...

Страница 68: ...d your incoming calls to another phone number 1 Touch the Home Key Menu Key Settings Call forwarding 2 Touch an available option Always forward Forward when busy or Forward when unanswered to enable it or cancel all forward functions Internet Call Settings To add an Internet calling account 1 Touch the Home Key Menu Key Settings SIP Accounts 2 Touch ADD ACCOUNT 3 Follow the instructions from your ...

Страница 69: ...ut not to ensure that you will receive them However you can configure your phone to listen for Internet calls made to an Internet calling account you have added to your phone 1 Touch the Home Key Menu Key Settings SIP Accounts 2 Check Receive incoming calls Checking this setting will reduce your battery life between charges Other Options 1 Touch the Home Key Menu Key Settings Additional settings 2...

Страница 70: ...ey and touch the All contacts tab to access your contact list 2 Scroll through the list to view all your contacts 3 Touch a contact to view its details TIP If you have a lot of contacts stored you ll see a slider when you touch the right side of the screen To go directly to a letter touch and hold the slider and drag it to a letter Adding a New Contact 1 Touch the Home Key and touch the All contac...

Страница 71: ...profile If a profile has already been set up touch the listing under ME and then touch the Menu Key Edit 3 Edit your profile information and touch DONE Importing Exporting and Sharing Contacts You can import export contacts from to your microSDHC card and phone storage This is especially useful when you need to transfer contacts between different devices You can also quickly share your contacts us...

Страница 72: ...to phone storage 3 The phone will prompt you with the name of the vCard file and the directory in which the file will be saved Touch OK to create the file Share All Contacts 1 Touch the Home Key and touch the All contacts tab 2 Touch the Menu Key Import export Share visible contacts 3 Choose how to share the contacts Options depend on applications installed Working With Favorite Contacts In the Fa...

Страница 73: ...ontacts tab 2 Touch a contact and then touch next to the contact name Remove a Contact From Favorites 1 Touch the Home Key and touch the Favorites tab 2 Touch a favorite contact and then touch next to the contact name Working With Groups View Your Contact Groups 1 Touch the Home Key and touch the Groups tab 2 Scroll through the list to view the preset groups and any groups you have created 3 Touch...

Страница 74: ...e the group members 6 Touch Delete a Group 1 Touch the Home Key and touch the Groups tab 2 Touch a group and then touch the Menu Key Disband group 3 Touch OK to disband the group The contacts in the group will not be deleted Edit a Group 1 Touch the Home Key and touch the Groups tab 2 Touch a group and then touch the Menu Key 3 Touch Rename group to edit the group name Or touch Select item s to se...

Страница 75: ... Home Key 2 Touch a contact you need to edit and then touch the Menu Key Edit 3 Edit the contact and touch DONE Set a Ringtone for a Contact Assign a special ringtone to a contact so you know who is calling when you hear the ringtone 1 Touch the Home Key 2 Touch a contact you want to set a ringtone for and then touch the Menu Key Set ringtone NOTE The contact must be saved on the phone not the SIM...

Страница 76: ...Touch the contact whose information you want to join with the first entry The information from the second contact is added to the first and the second contact is no longer displayed in the Contacts list 5 If necessary you can touch the Menu Key Join to add more contacts to the main contact 6 Touch DONE Separate Contact Information If contact information from different sources was joined in error y...

Страница 77: ...77 3 Touch the Menu Key Edit and then touch the Menu Key Separate 4 Touch OK to confirm ...

Страница 78: ...Follow the onscreen steps to enter the information about the account Most accounts require a username and password but the details may vary You may also need to obtain some information from IT support or your system administrator When the account is successfully added it is displayed in the ACCOUNTS section in the Settings menu Remove an Account Removing an account will delete it and all informati...

Страница 79: ...Key and check or uncheck Auto sync data When automatic sync is turned on changes you make to information on your phone or on the web are automatically synced with each other When auto sync is turned off you need to sync manually to collect emails updates or other recent information Sync Manually 1 From the home screen touch the Menu Key System settings 2 In the ACCOUNTS section touch the account c...

Страница 80: ...gs 2 In the ACCOUNTS section touch the account category and then the account The Sync screen appears showing a list of information the account can sync 3 When auto sync is enabled check or uncheck items as you need Checked types of information on the phone and the web will be kept in auto sync ...

Страница 81: ...etwork parameters automatically NOTE You can also enter these details manually by touching Manual setup or when automatic setup fails 3 Follow the on screen instructions to finish the setup Your phone will show the inbox of the email account and start to download email messages Checking Your Emails Your phone can automatically check for new emails at the interval you set when setting up the accoun...

Страница 82: ...ouch To reply to the sender and all recipients of the original email touch To forward the email to someone else touch 3 Edit your message and touch Send Mark an Email as Unread You can return a read email to the unread state for example to remind yourself to read it again later You can also mark a batch of emails as unread While reading a message touch the Menu Key Mark as unread While in a messag...

Страница 83: ... more than one email account added on the phone touch the sender line to select the account you want to use for sending the message 2 Enter a contact name or email address in the To field Separate each recipient with a comma You can also touch to select recipients from your contacts contact groups or history 3 Enter the email subject and compose the email text 4 Touch the Menu Key Attach file to a...

Страница 84: ...screen 3 Follow the prompts to set up the account as you did with the first one Edit an Email Account You can change a number of settings for an account including how often you check for email how you re notified of new mails your email signature and details about the servers the account uses to send and receive mails 1 Open Email to get the Inbox screen 2 Touch the Menu Key Settings and touch the...

Страница 85: ...ng General Email Settings General settings apply to all email accounts you add 1 Open Email to get the Inbox screen 2 Touch the Menu Key Settings General 3 Make the changes and touch the Back Key when you finish ...

Страница 86: ...aven t signed in you will be prompted to do so or create a new account Touch the Menu Key Refresh to refresh your Inbox and download new messages To search for Gmail messages touch and enter the words to search for Switching Accounts Gmail displays conversations messages and settings from one Google Account at a time If you have signed in to more than one Google Account on your phone you can switc...

Страница 87: ...nter the email subject and compose the email text 5 To attach an image or a video touch the Menu Key Attach picture Attach video 6 Touch at the top right of the screen to send the message Replying to or Forwarding a Message 1 Open the Gmail message you want to reply to or forward to another person 2 Do the following as you need To reply to the sender touch To reply to the sender and all recipients...

Страница 88: ...ching the Preview option will only download the pages you view while touching other options may download the entire file and cost more time and data Working With Labels Message labels include both labels you create and default labels such as Sent Starred and Outbox You can organize your emails by labeling them or adding stars to them Labels also help you sort your messages similar to folders To la...

Страница 89: ...nt to star 2 At the top of the screen touch Add star To view messages by label 1 Open the Gmail app and touch the current account at the top of the screen without checking any message 2 Touch a label below ALL LABELS to view messages with that label Changing Gmail Settings Touch the Menu Key Settings in any Gmail screen to change General settings which apply to all Gmail accounts or other settings...

Страница 90: ...ad Touch to write a new text or multimedia message Touch to search for a message using keywords Touch an existing message thread to open the conversation you ve had with a certain number Sending a Message 1 On the Messaging screen touch at the bottom 2 Add recipients by one of the following ways Touch the To field and manually enter the recipient s number or the contact name If the phone presents ...

Страница 91: ...ltimedia messages NOTE Do not add a message subject or any attachment if you want to send a text message Otherwise you may be charged for a multimedia message Replying to a Message Messages you receive are appended to existing threads for the same number If the new message comes from a new number a new thread is created 1 On the Messaging screen touch the thread that has the message you want to re...

Страница 92: ...message you want to forward 2 Touch and hold the message 3 Touch Forward in the menu that opens 4 Enter a recipient for the message and edit the content if you want 5 Touch Changing Messaging Settings Touch the Menu Key Settings in the Messaging screen to change messaging settings ...

Страница 93: ... select Calendar Viewing Your Calendars and Events Select Visible Calendars 1 Open the Calendar app 2 Touch the Menu Key Calendars to display 3 In the new screen touch the calendars to check the calendars you want to see or uncheck the calendars you d like to hide Events from hidden calendars are not shown in the Calendar app Change Calendar Views You can view your calendars in different forms The...

Страница 94: ... or months touch Today at the top to quickly switch to today View Event Details In Agenda Day or Week view touch an event to view its details In Month view touch a day to switch to Day view Then touch an event to view its details Creating an Event 1 In any Calendar view touch New event You can also touch a spot in Day or Week view twice to add an event to that time spot 2 If you have more than one...

Страница 95: ... event touch at the top of the screen Touch DONE to save your changes Delete the event touch at the top of the screen and then touch OK Share the event touch and choose how to share Changing Calendar Settings To change Calendar settings open a Calendar view Day Week Month or Agenda and touch the Menu Key Settings You can change General settings which apply to all accounts or other settings that on...

Страница 96: ...le open Google and touch the Menu Key Help to view the online instructions Getting Started With Google Open the Google app and touch at the top left to use the following features Home See posts people have shared with you a circle you are in or everyone People Find people to add to your Google circles create new circles view and organize people into circles based on your relationships You can also...

Страница 97: ...tings Hangouts Chat with your Google contacts through text messages or video call Events Manage your social calendar You can add events invite people and then share photos in real time from the event Search Search for content posted on Google Signing out of Google If you are already signed in to the app you can sign out by following these steps 1 Touch in the home screen and select Google 2 Touch ...

Страница 98: ... a web page or search the web 1 Open the Browser app 2 Touch the address box at the top of the web page If the address box isn t visible scroll to the top of the page to show it 3 Enter the address URL of a web page Or enter terms you want to search for You can also touch to search by voice 4 Touch a URL or search suggestion or touch Go on the keyboard to open the web page or search results TIP To...

Страница 99: ...nloaded files are saved to your phone or the memory card You can view or open them in the Downloads app Downloads Changing Browser Settings You can configure a number of Browser settings to customize the way you browse the web including several that you can use to control your privacy To open the Browser settings screen touch the Menu Key Settings ...

Страница 100: ...n access is enabled check the location sources you want to use GPS satellites Use GPS satellites to determine your location Wi Fi mobile network location Use Wi Fi and mobile networks to determine your approximate location NOTE To let Google apps such as Maps and Google access your location you need to enable location access for Google apps Just touch the Home Key Google Settings Location and chec...

Страница 101: ...rch for it TIP You can also touch beside the search box to use voice search 4 Touch the search icon on the keyboard Red points indicating search results appear on the map 5 Touchared point to open a card at the bottom with summary information about the location Slide the card up to find more information about the location as well as options for getting directions and more Getting Directions to You...

Страница 102: ... around you You can rate these places and get recommendations 1 Touch in the home screen and select Maps 2 Navigate the map view to the area you d like to explore You can explore nearby locations or pan the map to another location 3 Touch the search bar at the top 4 Touch the Explore nearby card and choose one option in the new screen Results will appear on cards 5 Touch a location to see it on th...

Страница 103: ... start your day how much traffic to expect before you leave for work and more You can turn Google Now on or off from within the Google app The first time you open the Google app see a brief explanation of how Google Now works and touch Next When you see Yes I m in choose it to begin 1 Touch the Home Key Google 2 Touch the Menu Key Settings 3 Slide the ON OFF switch next to Google Now Turn off Sear...

Страница 104: ...n to the right of the search box or just say Google NOTE You can also touch the Home Key Voice Search 3 Speak the terms you want to search for or the question you want to ask When you re finished speaking your speech is analyzed and the search is initiated Changing Search Settings Open the Google app and touch the Menu Key Settings to set Google Now notifications my stuff your addresses and intere...

Страница 105: ...gh quality photos and record 1080P HD videos Photos and videos are stored on the phone s memory card or in the phone storage You can copy them to your computer or access them in the Gallery app Capturing a Photo 1 Touch in the home screen and select Camera 2 Aim the camera at the subject and make any necessary adjustment ...

Страница 106: ...cts in the background smile detection Reprojection of oblique objects and more 5 Change the camera settings 6 View pictures and videos you have taken 7 Touch the shutter button to take a picture 8 Switch between the camera and camcorder WARNING Keep a safe distance when using the flash Do not point the flash towards the eyes of people or animals TIP Pinch or spread with two fingers on the preview ...

Страница 107: ... camera takes a picture automatically after you touch the shutter icon or turn off this feature Shutter tones Change the shutter tone Picture size Set the image size for your picture Image settings Adjust image exposure brightness and contrast Advance setting White balance Select how the camera should adjust colors in different kinds of lighting to achieve the most nature looking colors on the pic...

Страница 108: ...eos Restore defaults Restore the default camera settings Recording a Video 1 Touch in the home screen and select Camera 2 Switch to camcorder mode by sliding the switch 3 On the viewfinder screen make necessary adjustments Number Function 1 Switch between the front and back camera 2 Turn on off flash 3 Select color effect only available for the back ...

Страница 109: ...cording TIP While the recording is in progress you can touch to save the frame as a separate photo Customizing Camcorder Settings Before recording a video you can touch to open the following camcorder setting options Video quality Set the quality for the video clips Silent camcorder Check this option if you want to capture silent video clips Time lapse Set the time interval between each frame when...

Страница 110: ...tagging Select whether to store the GPS location in your recorder video files Storage location Change the storage location for captured photos and videos Restore defaults Restore the default camcorder settings ...

Страница 111: ...album contents Touch an album to view the pictures and videos it contains To share albums pictures or videos 1 Touch and hold an item in the Albums view to select an album or after you open an album to select a picture or a video 2 Touch more items that you want to share 3 Touch and select how you want to share the items To delete albums 1 Touch and hold an album until it is selected 2 Touch more ...

Страница 112: ...Follow the screen prompts and touch the available buttons to adjust the position or order of each picture as well as other options 4 Touch Save or to save the file Working With Pictures Touch a picture in an album to view the picture in full screen Double touch the picture or pinch two fingers together or spread them apart to zoom out or in Slide left or right to view other pictures in the album ...

Страница 113: ...e album Touch Slideshow to browse the album contents in a slideshow Touch the Menu Key to rotate or rename the picture check file details change slideshow setting or send the file to your online album NOTE All options may not be available for certain albums or pictures ...

Страница 114: ... rotate straighten or flip mirror the picture Adjust Adjust saturation hue sharpness contrast and other color options Border Add a frame to the picture Decorate Decorate people in the picture with comical moustaches eye glasses hats and more Blur Apply a blur effect to the picture Doodle Select a color and draw anything on the picture Add Text Add some text to the picture and adjust its effect 3 T...

Страница 115: ...nter to start playing Touch the video to view the playback controls TIP You can touch to play the video in a small window and continue with other tasks on the phone You can also touch the Menu Key Trim while the video is playing in full screen to cut a segment of the video clip and save it as a new video file ...

Страница 116: ...u need to copy or download audio files to your phone Copy From a Computer 1 Connect your phone and the computer with a USB cable 2 Touch Media device MTP to browse the files in the phone storage and on the microSDHC card 3 Copy the music file from the PC and paste it to the phone storage or microSDHC card Download From the Internet You can download music files when browsing web pages See Browser D...

Страница 117: ...ion stored in the files Touch a card at the top of the screen to view your music library organized by Artists Albums Songs Playlists Folders or Genre You can also touch RECENTLY PLAYED or FAVORITES to browse songs you recently played or you have added as favorites NOTE If an audio file is being played its summary information is displayed at the bottom of the screen Touch to open the playback scree...

Страница 118: ...ext to a song in any list 3 In the menu that opens touch Use as ringtone TIP If the song is being played and you re in the playback screen you can touch the Menu Key Use as ringtone Playing Music Touch a song in the music library to listen to it The following playback screen appears ...

Страница 119: ...7 Touch to shuffle the songs in the playlist or toggle repeat modes Managing Playlists Create playlists to organize your music files into sets of songs so that you can play the songs you like in the order you prefer Touch Add to playlist next to a song to add it to a playlist or create a new playlist Touch Delete Playlist next to a playlist to delete the playlist Touch Rename Playlist next to a pl...

Страница 120: ...obile data or Wi Fi connection you can only play music stored on your phone Playing Your Music Touch in the home screen and select Play Music If you are prompted select an account to access its online music library The app searches your online library and your phone for music and playlists before displaying your combined music library organized by ARTISTS ALBUMS SONGS PLAYLISTS and GENRES You can ...

Страница 121: ...the music library 2 Album artwork 3 Give the song a thumbs up 4 Playback control Skip songs pause and resume playback use shuffle or repeat Drag the progress bar to jump to any part of the song 5 Give the song a thumbs down 6 Touch to see the current playlist queue 7 Get more options ...

Страница 122: ... as playback control is displayed on top of the screen You can pause resume playback or skip songs Managing Playlists Create playlists to organize your music files into sets of songs so that you can play the songs you like in the order you prefer To view all your playlists touch Playlists Touch Add to playlist next to a song or a playlist to add it to a playlist or create a new playlist Touch Dele...

Страница 123: ... the radio the radio will be turned off Scanning and Saving Channels 1 Plug in a wired headset and open FM Radio 2 Touch the Menu Key Scan save all channels All previously saved channels will be removed Listening to FM Radio 1 Touch in the home screen and select FM Radio while the headset is connected 2 Touch one of the favorite channels or touch the Menu Key All channels and select a channel TIP ...

Страница 124: ...cy and the radio is turned off when the clock counts down to 0 00 To turn off FM radio immediately Touch at the bottom left of the screen To set your radio region FM radio frequency ranges differ in different regions Touch the Menu Key World region to select the region you are in NOTE If you change the region setting previously saved channels are cleared except those you have added to favorites ...

Страница 125: ... you change your mind You can touch to pause and to continue during the recording 3 Touch to stop recording The memo is automatically saved If you don t want to save the memo after recording it touch to delete it Playing a Voice Memo To play a memo you just recorded Touch at the bottom of the screen To play any saved memo 1 Touch My recordings at the top right of the screen to see all recordings 2...

Страница 126: ...126 NOTE You can also touch beside the memo to delete share rename trim it add a tag check its file information or set it as your phone ringtone ...

Страница 127: ...iew detailed guide Calculator Touch in the home screen and select Calculator to use the phone s convenient built in calculator for some basic as well as advanced mathematical equations TIP Touch or to switch between different panels Chrome Touch in the home screen and select Chrome to browse the Internet Chrome on your phone can sync bookmarks browsing history and opened tabs from your Google Acco...

Страница 128: ...eat and alarm sound 4 Touch SAVE to save and exit NOTE To enable or disable existing alarms directly just touch or Use Bed Clock You can use the phone as a bedside clock 1 Touch the Alarm tab in the Clock app 2 If necessary touch the Menu Key Bed Clock Preferences to set up the following bed clock options Then touch the Back Key to return to the Alarm tab Enable bed clock Turn on or off the bed cl...

Страница 129: ... while Countdown allows you to set a time and count down to zero Dolby Digital Plus With Dolby Digital Plus technology you can enhance the sound quality of your mobile phone for game and music playing video watching and phone calls Touch in the home screen and select Dolby to turn on or off Dolby Digital Plus sound effects watch demo select sound profile or configure your own profiles Touch to tur...

Страница 130: ... the appropriate applications Touch and hold a file or check the box in front of it to delete or share it File Manager Quickly access all of your images videos audio clips and other types of files on your phone and on the memory card Touch in the home screen and select File Manager You can find the file you need by category in the Category tab or touch Phone or SD Card to browse folders and files ...

Страница 131: ...ireless solution to sharing media files among devices connected to the same Wi Fi network You can use this feature to easily access media content on different devices without having to transfer files Share Media Files on Your Phone 1 Connect your phone to a Wi Fi network 2 Touch in the home screen and select Full Share NOTE The first time you launch Full Share you can follow the wizard to start sh...

Страница 132: ...ed to a Wi Fi network you can access them with your phone 1 Connect your phone to the same Wi Fi network as the other device 2 Touch in the home screen and select Full Share 3 Touch Search for devices nearby to discover the other device which should appear in the Server List 4 Touch the device and select a category to access its contents 5 Touch a file and select a media render if prompted to star...

Страница 133: ...creen navigation keys always at your fingertips You no longer need to reach for the Home Key the Back Key the Menu Key or To enable Mi POP touch in the home screen and select Mi POP and then check Mi POP The icon should appear on the screen functioning as the Back Key Drag freely to wherever your finger feels comfortable to reach Drag horizontally to display other buttons the Home Key recent apps ...

Страница 134: ...night News Weather News Weather offers weather forecasts and news stories about common topics You can also customize the news topics that are displayed Touch in the home screen and select News Weather Swipe left or right to view the weather forecasts and news headlines under different news topics Touch to refresh news and forecast data touch the Menu Key Settings to configure more options NotePad ...

Страница 135: ...on or force it to stop Touch the Apps tab to manage all the applications on your phone Touch the Resources tab to view the real time use of the system resources CPU RAM and storage USB On The Go Your phone supports USB On The Go You can connect the phone and a USB peripheral device such as a USB flash drive a USB mouse and a USB keyboard with an adapter cable For example when you connect the phone...

Страница 136: ... audio receivers must have an MHL certified HDMI input To get started with MHL connect the phone with a supported HDTV or audio receiver with an MHL cord and touch ZTE MHL from the home screen The connection status is displayed at the top right of the screen Touch Add App or Remove App to add or remove applications on the phone for use in MHL mode Added applications are displayed along the bottom ...

Страница 137: ...ouch a top level category such as Games and touch an app from any subcategory You can also search for apps using an app s name or description or the developer s name Just touch and enter the search terms Downloading and Installing Apps When you find the app you are interested in through browsing or searching touch it to open its details screen where more information about the app is displayed 1 To...

Страница 138: ... a Google Wallet Account You must have a Google Wallet account associated with your Google Account to purchase items from the Google Play Store app Do one of the following On your computer go to checkout google com to create a Google Wallet account The first time you use your phone to buy an item from Google Play Store you re prompted to enter your billing information to set up a Google Wallet acc...

Страница 139: ...he Play Store help information 1 Touch the Home Key Play Store 2 Touch the Menu Key My apps 3 Touch the app to uninstall for a refund The details screen for the app opens 4 Touch Refund 5 Follow the instructions to complete your refund and uninstall your app Managing Your Downloads After you ve downloaded and installed an app you can rate it view it in a list with your other downloaded apps config...

Страница 140: ...lled apps opens You can touch one to rate it uninstall it request a refund and so on Uninstall an App 1 On the Apps screen of Play Store touch the Menu Key My apps 2 Touch an app to open its details screen 3 Touch Uninstall OK ...

Страница 141: ... voice or data are turned off when airplane mode is enabled Wi Fi Turn Wi Fi on or off and configure your Wi Fi connections See Connecting to Networks and Devices Connecting to Wi Fi Bluetooth Turn Bluetooth on or off and configure your Bluetooth connections See Connecting to Networks and Devices Connecting to Bluetooth Devices Mobile Networks Control mobile data use and select preferred network m...

Страница 142: ...he Home Screen Auto rotate screen Check this option to let the phone automatically change the orientation of some onscreen content based on the position of the phone Sleep Set the length of time of inactivity before the screen turns off Daydream Manage the Daydream function When Daydream is enabled photos or animations will be displayed as a screensaver Font size Set the font size of the text on t...

Страница 143: ...ctionary Add new words to the phone s dictionary or remove words from the dictionary The words you add are used for spelling check and word suggestion KEYBOARD INPUT METHODS Configure text input settings See Knowing the Basics Entering Text Input Settings Voice Search Language Select the language you use when entering text by speaking or searching by speaking Speech output Set when to use speech o...

Страница 144: ...RRED ENGINE Select the speech synthesis engine you want to use or change its settings Speech rate Select how quickly you want the synthesizer to speak Listen to an example Play a brief sample of the speech synthesizer using your current settings Pointer speed Select how fast the pointer mouse should scroll when you connect the phone to a trackpad or mouse accessory Wireless Networks Data Usage You...

Страница 145: ... mobile data connection with PCs or other devices via Wi Fi See Connecting to Networks and Devices Sharing Your Mobile Data Connection Share Your Mobile Data Connection as a Portable Wi Fi Hotspot VPN Set up and connect to virtual private networks See Connecting to Networks and Devices Connecting to Virtual Private Networks USB Tethering Share your phone s mobile data connection with PCs or other ...

Страница 146: ... devices can exchange data wirelessly when they physically touch each other Android Beam Android Beam uses the NFC technology to wirelessly send and receive data Slide the switch at the top to turn on or off this feature Read the onscreen instructions for how to use it Device Storage Check memory information for your memory card and internal storage Save location Choose the default location for ne...

Страница 147: ...ed on your phone and manage them Touch an app in the DOWNLOADED RUNNING or ALL tab to see its information You can stop the app uninstall the app clear data and cache or move the app between the internal storage and the memory card NOTE Not all applications can be moved or uninstalled Check the internal storage use at the bottom of the DOWNLOADED and ALL tabs or the system memory at the bottom of t...

Страница 148: ... it Automatically lock Set the time needed for the lock protection to be activated after the screen turns off Power button instantly locks Activate the screen lock as soon as you press the Power Key Owner info Set the text that you may display on the lock screen Encrypt phone Encrypt your data on the phone to protect your privacy See Personalizing Protecting Your Phone With Encryption Make passwor...

Страница 149: ... Fi passwords and other settings to Google servers after you sign in to your Google Account Backup account Select the Google Account that your data is backed up to Automatic restore Restore previously backed up settings and data when you reinstall an app Factory data reset Reset your phone to factory default settings All your personal data from the phone s internal storage will be erased You can a...

Страница 150: ...ata networks Touch Activate and then follow the instructions to activate your phone Developer Options Developer options contains settings that are useful when developing Android applications The menu is hidden until you touch Software Version in the About phone menu 7 times WARNING The developer option settings are intended for development use only The can cause your phone and applications on it t...

Страница 151: ...ak at your current location for example in a basement or near a tall building because wireless transmissions can not effectively reach it Move to a location where the network signal can be properly received The network is busy at the current time for example during peak times there may be too much network traffic to handle additional calls Avoid using the phone at such times or try again after wai...

Страница 152: ...ble to select certain features Your service provider does not support these features or you have not applied for services that provide these features Contact your service provider Battery not charging The battery or battery charger is damaged Contact the dealer The phone s temperature is below 0 C or higher than 45 C Adjust the battery charging environment to avoid extremes of temperature Poor con...

Страница 153: ... phone The battery is depleted In high temperature environments battery life will be shortened Use a new battery If you are not able to connect to the network the phone will continue to send out signals as it attempts to locate a base station Doing so consumes battery power and will consequently shorten standby time Change your location to one where the network is accessible or temporarily turn of...

Страница 154: ...clean the SIM card contacts Unable to connect to the network SIM card invalid Contact your service provider You are not within the network s service area Check the service area with your service provider Poor signal Move to an open space or if you are inside a building move closer to a window Unable to enter information into the phonebook The phonebook s memory is already full Delete unnecessary d...

Страница 155: ...s freeze or cannot be powered on Some third party software is not compatible with your phone Reset the phone to factory status Enter safety mode and uninstall the software that may cause the problem Upgrade the phone software ...

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