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Troubleshooting
If you encounter problems while using the phone, or if it
performs abnormally, you can refer to the chart below. If your
particular problem cannot be resolved using the information in
the chart, contact the dealer where you purchased the phone.
Problem Possible
causes Possible
solution
Poor
reception
The network signal is too
weak at your current
location, for example, in a
basement or near a tall
building, because wireless
transmissions can not
effectively reach it.
Move to a location where
the network signal can be
properly received.
The network is busy at the
current time (for example,
during peak times, there
may be too much network
traffic to handle additional
calls).
Avoid using the phone at
such times, or try again
after waiting a short time.
You are too far away from
a base station for your
service provider.
You can request a service
area map from your
service provider.