Chapter 5 Appendix
44
equivalent to the original product or part. The
replacement product or part shall be warranted for the
balance of the period remaining on the original
product.
Before we replace a product or part, you agree to:
1. Remove all features, parts, options, alterations, and
attachments not under warranty service;
2. Ensure that the product or part is free of any legal
obligations or restrictions that prevent its replacement;
and
3. Obtain authorisation from the owner to have us
service a product or part if you do not own it.
Customer Additional Responsibilities
Where applicable, before service is provided, you
agree to:
1. Follow the service request procedures that we
specify;
2. Backup or secure all programs and data contained
in the product;
3. Provide us with all system keys or passwords to
perform the warranty service; and
4. Ensure that all information about identified or
identifiable individuals ("Personal Data") is deleted
from the product or that, with respect to any Personal
Data that you do not delete, you are in compliance
with all applicable laws.
Use of Personal Information
If you obtain service under this warranty, Zoostorm will
store, use and process information about you
including name, phone numbers, address, and e-mail
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