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Chapter 3: Solving Common Problems

17

Solution:

Your modem has a small speaker on its board

that gives you audible feedback of dial tones

and remote connection signals (“handshaking”).

This is not the same as the speaker that you

may have connected to your computer’s sound-

card.

If the software allows you to control the volume

of the on-board speaker, make sure the speaker

is enabled and set to a comfortable volume.

If the software does not have speaker settings,

add one of the 

AT

 commands listed below to

the initialization string:

L1

for low volume

L2

for medium volume

L3

for highest volume

M0

 to turn the speaker off completely

M1

 to turn the speaker back on

For example, if you want the volume low and

the software uses the initialization string 

AT

&F

, change it to 

AT &F L1

.

Dial Troubleshooting

Problem

:

The modem does not automatically dial a

call when you send a Dial command.

Solution

:

Make sure the modem speaker is turned on in

your software so that you can hear dialing

sounds. Also make sure that the phone line is

plugged in.

Make sure that you are dialing a valid phone

number, including any required dial prefixes.

If you are using tone dialing on a line that re-

quires pulse dialing, the line may not be able to

accept tone-dialed calls. Select Pulse dialing in

your software or make sure software dialing

prefix is 

ATDP

 (for pulse dialing).

Make sure your communications software and

modem are configured for the same COM port.

Содержание USB Faxmodem

Страница 1: ...QUICK START and REFERENCE GUIDE for USB Faxmodems...

Страница 2: ...hardware will work properly in all environ ments and applications and makes no warranty or representation either expressed or implied with respect to the quality performance merchantability or fitnes...

Страница 3: ...SING THE FAXMODEM 12 ACCESSING THE INTERNET 12 SETTING UP THE FAX AND COMMUNICATIONS SOFTWARE 12 Tips for Selecting Setup Options 13 INITIALIZATION STRINGS 13 MAKING THE MOST OF THE FAX AND VOICE FEAT...

Страница 4: ...ard 56K tech nology This way your faxmodem automatically selects the fastest compatible connection speed You ll find this fea ture particularly valuable if you frequently access different sites This Q...

Страница 5: ...A microphone and speakers if not provided with your computer Macintosh models System Requirements PC IBM PC compatible Pentium 133 or faster or equivalent with 16 megabytes of RAM equipped with eithe...

Страница 6: ...le on the last page of this manual 2 You do not have to shut down your computer Connect the cable Plug the cable s square end into the USB jack on the back of the faxmodem Plug the other rectangular e...

Страница 7: ...TER MODEM ENLARGED TO SHOW DETAIL 4 Turn the faxmodem on by pushing in the power button on the front shown in the following illustration Note Although the faxmodem has an on off switch we recommend th...

Страница 8: ...rocess First the driver files are copied to your computer s hard drive Then the drivers are installed and associated with your modem 1 Once you ve connected the faxmodem to your com puter and turned i...

Страница 9: ...the Zoom Link CD 2 A folder will appear with flags representing different countries double click on the country you want 3 Double click on Zoom Installer and follow the prompts Uninstalling the Driver...

Страница 10: ...ouble click on the Modems icon 2 Click on the entry for your new faxmodem and then click on the Diagnostics tab 3 Highlight the port next to the entry for your new fax modem and click on More info Cli...

Страница 11: ...on Lights when using V 42 or MNP 4 error correction and V 42bis or MNP 5 data compression 56K Lights when communicating in V 90 or K56flex mode FAX Lights when a fax connection has been made to anothe...

Страница 12: ...using a video camera Accessing the Internet To access the Internet and the World Wide Web use an online service such as America Online AOL or Compu Serve or an Internet Service Provider ISP The best...

Страница 13: ...unications between the computer and the modem take place at this higher speed independent of the modem to modem speed If your fax software gives you the option of selecting Class 1 or Class 2 fax driv...

Страница 14: ...9 to get an outside line put the number followed by a comma before the phone number Making the Most of the Fax and Voice Features Your faxmodem includes software on the ZoomLink CD that enables you to...

Страница 15: ...eo Your faxmodem supports video applications through the V 80 standard protocol so that it can be used for high quality modem to modem videoconferencing The modem is compatible with H 324 point to poi...

Страница 16: ...y other problems as well Solution The most common problem with modems is that the communications software is not con figured for the same COM port as the modem or that the USB faxmodem is not selected...

Страница 17: ...ff completely M1 to turn the speaker back on For example if you want the volume low and the software uses the initialization string AT F change it to AT F L1 Dial Troubleshooting Problem The modem doe...

Страница 18: ...sing If the modem is sharing a telephone line with other telephones inform the other users when you will be making a data call Line conditions may have deteriorated Recon nect Problem Your online serv...

Страница 19: ...ving Common Problems 19 Problem Your modem does not make a connection Solution If your modem places calls but never makes a connection make sure you are dialing the right number The remote modem may b...

Страница 20: ...Follow these steps Click on Start and point to Settings Click on Control Panel When the Control Panel displays double click on the Modems icon Now click on the Remove button Click OK to con firm that...

Страница 21: ...om that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help FCC Part 68 Telecommunications Statement The Federal Communications Commission FCC has esta...

Страница 22: ...be performed at an authorized repair facility It is the responsibility of users requiring service to report the need for service to such a facility Service facilities are listed on the product s warr...

Страница 23: ...Appendix B 23 Notes...

Страница 24: ...hat you take a few moments to fill in the following information for your future reference Faxmodem Model _______________________________ located on the box Serial Number _______________________ locate...

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