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Call us first with questions about operating or maintaining your string trimmer
at 1.800.313.5111 between
8:00AM-5:00PM
Eastern Standard Time,
or send emails to [email protected].
CALL US FIRST !!
Problem
Possible Couse
Possible Solution
-Unit does not Run
-Battery not making contact
-Check battery is fully inserted
-Tripper switch not operational
-Check that lock off button is fully forward prior to moving
trigger
-Battery not installed properly
-Check battery installation
-Battery not charged
-Check battery charging requirements
-Line fails to cut off
-Line cutter in guard is damaged or
missing
-Replace guard
-Battery will not charge
-Battery not inserted into charger
-Insert battery into charger until red LED appears
-Charger not plugged in
-Plug charger into a working outlet
-Check current at receptacle by plugging in a lamp or other
appliance
-Check to see if receptacle is connected to a light switch which
turns power off when you turn out the lights
-Surrounding air temperature too hot
or too cold
-Move charger and tool to a surrounding air temperature of
about 32 degree F (0 degree C) or below 100 degree F (+37.8
degree C)
TROUBLESHOOTING
CAUTION:
Do not at any time let brake fluids, gasoline,
petroleum based products, penetrating oils, etc., come in
contact with plastic parts. They contain chemicals that can
damage, weaken or destroy plastic.
Make sure the battery is detached from the unit, then use
only mild soap and a damp cloth to clean the tool. Never let
any liquid get inside the tool; never immerse any part of the
tool into a liquid.
Fertilizers and other garden chemicals contain agents which
greatly accelerate the corrosion of metals Do not store the
tool on or adjacent to fertilizers or chemicals.
IMPORTANT
: To assure product SAFETY and RELIABILITY,
repairs, maintenance and adjustment should be performed by
a qualified individual using only identical replacement parts.
If you drop the trimmer, carefully inspect it for damage. If the
guard is bent or cracked, handles broken or if you see any
other condition that may affect the trimmer’s operation, it must
be repaired before putting it back into use. Call our customer
service help line at 1-800-313-5111 for assistance.
MAINTENANCE