Condition
Possible Cause
Remedy
A. PUMP WILL NOT START OR RUN.
Low voltage, blown fuse, open
circuit.
Have a
electrician check fuse
and circuit.
Impeller bound.
Contact a Zoeller Service Station.
Motor or wiring shorted.
Debris on
switch.
Remove debris
B.
PUMP STARTS TOO SOON.
Float “ON” point is adjusted too
low.
Raise the
stops, make sure the
is between the two stops.
C. WATER LEVEL EXCESSIVE
BEFORE PUMP TURNS ON.
Float “ON” point adjusted too high.
Lower the upper
stop.
D. PUMP WILL NOT SHUT OFF
OR RUNS TOO LONG BEFORE
WATER IS PUMPED.
Debris under
Remove debris from around
Faulty
switch.
Contact a Zoeller Service Station.
Float “Off” point adjusted too low.
Raise the lower
stop.
Pump is air locked.
Make sure vent hole in discharge
pipe is clear.
Water level too low.
Raise the lower
stop.
Waste material has accumulated
blocking
of material.
Hold
handle down on toilet
for 15 seconds. If unit will not clear,
unplug and wait 30 minutes. Plug
unit back in and repeat. If unit still
will not turn off, it will need to be
opened and the debris relocated.
E. PUMP OPERATES BUT
DELIVERS LITTLE OR NO WATER.
Debris around intake.
Clean area around intake.
Blockage in discharge pipe.
Remove pipe and
out debris.
Low or incorrect voltage.
Have a
electrician check
house wiring.
Damaged Impeller.
Contact a Zoeller Service Station.
Incorrect
adjustment.
Contact Technical Service
Department.
Pump is air locked.
Make sure vent hole in discharge
pipe is clear.
Vertical lift too high.
Change discharge piping or contact
Technical Service Department.
Before servicing a pump, always shut off
the main power breaker and then unplug the pump
- making sure you are not standing in water and are
wearing insulated protective sole shoes. Under
conditions, contact your local electric company or a
licensed electrician for disconnecting electrical service prior
to pump removal.
Submersible pumps contain oil which become
hours after disconnecting before attempting service.
If the
local agent e-mail to [email protected].
above checklist does not solve the problem, consult
Do not
attempt to service or otherwise disassemble pump.
The QWIK JON® ULTIMA is
with a
specially designed grinder pump and is capable of pumping
faecal matter, toilet paper and also sanitary articles which
might accidentally be dropped into the toilet. It is not the
manufacturer's suggestion to
such foreign objects
into the sewer main as they might clog the sanitary sewer.
CARE OF FINISH:
Soap and water is all that is recommended
for cleaning the outside of the tank. Other cleaning products
may cause discoloration and scratching.
© Copyright 2018 Zoeller Co. All rights reserved.
- 5 -
pressured and hot under operating conditions -
allow 2-1/2
