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© Copyright 2012 Zoeller Co. All rights reserved.
ELECTRICAL PRECAUTIONS- Before servicing a pump, always shut off the main power breaker and then unplug the pump - mak-
ing sure you are not standing in water and wearing insulated protective sole shoes. Under flooded conditions, contact your local electric company or a
qualified licensed electrician for disconnecting electrical service prior to pump removal.
Submersible pumps can become pressurized under normal operating conditions — allow 2½ hours after disconnecting before attempting
service.
CONDITION
COMMON CAUSES
A. Pump will not start or run.
Check fuse, low voltage, overload open, open or incorrect wiring, open switch, impeller or seal bound mechanically, defec-
tive capacitor or relay when used, motor or wiring shorted. Float assembly held down. Switch defective, damaged, or out
of adjustment.
B. Motor overheats and trips over-
load or blows fuse.
Incorrect voltage, negative head (discharge open lower than normal) impeller or seal bound mechanically, defective capacitor
or relay, motor shorted.
C. Pump starts and stops too often.
Float switch tether length too short (model 104 only), float too tight on rod, check valve stuck, or none installed in long distance
line, overload open, switch defective.
D. Pump will not shut off.
Debris under float assembly, float or float rod bound by basin sides or other, switch defective, damaged or out of adjustment.
E. Pump operates but delivers little
or no water.
Check strainer housing, discharge pipe, or if check valve is used, the vent hole must be clear. Discharge head exceeds
pump capacity. Low or incorrect voltage. Incorrect motor rotation. Capacitor defective. Incoming water containing air or
causing air to enter pumping chamber.
F. Drop in head and/or capacity
after a period of use.
Increased pipe friction, clogged line or check valve. Abrasive material and adverse chemicals could possibly deteriorate
impeller and pump housing. Check line. Remove base and inspect.
G.
If tank or fittings leak.
Carefully tighten pipe joints (use pipe dope) and screws. Check gasket location, tighten lid evenly. Do not over tighten fittings
or screws.
If the above checklist does not uncover the problem, consult the factory - Do not attempt to service or otherwise disassemble pump. Service must
be by Zoeller Authorized Service Stations.
Service Checklist
Manufacturer warrants, to the purchaser and subsequent owner during
the warranty period, every new product to be free from defects in material
and workmanship under normal use and service, when properly used and
maintained, for a period of one year from date of purchase by the end user, or
18 months from date of original manufacture of the product, whichever comes
first. Parts that fail within the warranty period, one year from date of purchase
by the end user, or 18 months from the date of original manufacture of the
product, whichever comes first, that inspections determine to be defective
in material or workmanship, will be repaired, replaced or remanufactured
at Manufacturer's option, provided however, that by so doing we will not be
obligated to replace an entire assembly, the entire mechanism or the complete
unit. No allowance will be made for shipping charges, damages, labor or
other charges that may occur due to product failure, repair or replacement.
This warranty does not apply to and there shall be no warranty for any material
or product that has been disassembled without prior approval of Manufacturer,
subjected to misuse, misapplication, neglect, alteration, accident or act of
God; that has not been installed, operated or maintained in accordance with
Manufacturer's installation instructions; that has been exposed to outside
substances including but not limited to the following: sand, gravel, cement,
mud, tar, hydrocarbons, hydrocarbon derivatives (oil, gasoline, solvents,
etc.), or other abrasive or corrosive substances, wash towels or feminine
sanitary products, etc. in all pumping applications. The warranty set out in
the paragraph above is in lieu of all other warranties expressed or implied;
and we do not authorize any representative or other person to assume for us
any other liability in connection with our products.
Contact Manufacturer at, 3649 Cane Run Road, Louisville, Kentucky 40211,
Attention: Customer Service Department to obtain any needed repair or
replacement of part(s) or additional information pertaining to our warranty.
MANUFACTURER EXPRESSLY DISCLAIMS LIABILITY FOR SPECIAL,
CONSEQUENTIAL OR INCIDENTAL DAMAGES OR BREACH OF
EXPRESSED OR IMPLIED WARRANTY; AND ANY IMPLIED WARRANTY
OF FITNESS FOR A PARTICULAR PURPOSE AND OF MERCHANTABILITY
SHALL BE LIMITED TO THE DURATION OF THE EXPRESSED WARRANTY.
Some states do not allow limitations on the duration of an implied warranty,
so the above limitation may not apply to you. Some states do not allow the
exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
This warranty gives you specific legal rights and you may also have other
rights which vary from state to state.
Limited Warranty
