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Troubleshooting
If you experience a problem with your Zodiac B3, please follow the troubleshooting steps below to
restore performance. If further assistance is required, contact Zodiac
®
Technical Support Department at
1800 688 552. Please have your serial number and date of purchase available when you call.
Problem
Solution
Cleaner does not move or
moves slowly.
•
Use Pool Pulse™ to verify proper flow.
•
Confirm that the main drain is closed.
•
Check diaphragm for blockage, damage or wear.
•
Backwash filter and empty pump basket.
•
Check for air in system. If water level in pump basket drops or
you see excessive air bubbles in the pump basket or coming
from the return lines, there is air in the system. Check hose
connections, tighten all fittings at pump and check o-ring at
pump basket for wear.
Cleaner patterns, does not cover
entire pool.
•
Use Pool Pulse™ to verify proper flow. Reduce flow to move
cleaner off the walls
•
Ensure return fittings are directed down. Add a return diverter if
necessary.
•
Make sure hose is not coiled or kinked. Lay in sun to straighten
if necessary.
•
Verify correct hose weight positioning: 1 m from cleaner.
•
Verify that the engine assembly spins freely inside the cleaner
body.
•
Confirm proper hose length.
Cleaner gets stuck at steps.
•
Use Pool Pulse™ to verify proper flow.
•
Confirm proper hose length. Shorten if necessary.
•
Use return jets to guide cleaner.
•
Reposition the wheel deflector along the hose to better contact
steps and push the cleaner aside.
Cleaner stays on walls or edge
of pool.
•
Using Pool Pulse™ as guide, reduce flow to number 2 setting.
•
Verify correct hose weight positioning: 1 m from cleaner.
Cleaner won’t climb walls.
•
Use Pool Pulse™ to verify proper flow, number 2.5 setting.
•
Verify correct hose weight positioning: 1 m from cleaner.
